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trouble installing ion shell using TI connect

trouble installing ion shell using TI connect

I am trying to install the ION.83G file into the ti83 RAM using the TI/connect "send to device" feature. I have done this sucessfully before with my 83+ , but this one keeps giving me the error message "the file format is invalid (8C020013)". Other files are transferring fine, and I have tried using other shells for the 83 with the same error message. I have also tried resetting the RAM. Is there something I am missing, or is there an issue with this calculator in particular?

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