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Why has my Morphy Richards soup makers motor stopped working?

Why has my Morphy Richards soup makers motor stopped working?

I'm not one for discarding items but after 9 months this product stopped blending. However, I'm sure it still manages to heat the temperature .

Asked by: Guest | Views: 57
Total answers/comments: 2
bert [Entry]

"Hi @makedomend ,

According to this link, there is a 1 year (possibly 2 year) guarantee on the product.

Follow the directions as to what to do to make a claim for a manufacturer’s guarantee repair or replacement.

That’s what guarantees or warranties are for."
bert [Entry]

"Ours failed to spin during cooking program (after we had it about 2~3yrs).

To check if the motor worked at all, switching the appliance to standby, and the spin control set to position “1”, with a bit of wriggling of the canister slightly pitching it to a forward tilt (be very careful), it sprang to life! Slight rocking of the canister around this position would result in interruptions to the motor operation. This confirms that the main problem is the contacts between the canister and the base."