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Lost music and unrecognised by iTunes!? :/

Lost music and unrecognised by iTunes!? :/

Unfortunately I dropped my iPod today and when i plugged it back in there was no music on it at all? All 80GB missing?? When I got home I plugged it in to the laptop and for a brief second it came up as just iPod instead of 'the big boy' it's old name, it offered to restore factory settings but when i tried to do this it froze itunes. now when i plug it in it just doesn't recognize it's there at all? when i looked in 'my computer' i noticed it was still referred to as the big boy! i looked in the music file and there were 3 songs in there instead of my music collection. there is no damage out side the ipod, no cracks or anything? can anybody help me? Thanks

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