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power on - lights on - sensors make sound - nothing moves?

power on - lights on - sensors make sound - nothing moves?

I have power and lights but when I touch any button or the control knob, the sensors make sounds but nothing moves. Ive unplugged but nothing. every once in awhile it tends to work for a few seconds and then freezes. the manual says possible control lock, but there is nothing that I can find to reset.

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