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red splotch on screen during dark scenes

red splotch on screen during dark scenes

NOT A TOSHIBA. It is an insignia 58” UHD FIRETV LED TV that i got on sale at best buy on black friday. picture looks great other than the fact that during dark scenes during a movie there is a reddish colored splotch that appears in the middle of the screen. also appears during dark loading screens within the TV’s UI

ANSWERS:

"Garrett this could be a bad LED on your backlight array. They have a tendency of giving a reddish/purple hue. The only way to fix it is by disassembling the panel and checking/replacing the backlight array.

Toshiba is right up there with Apple and other companies, that threaten DIY’ers livelihood with their hordes of attorneys. They do not like us, so do not expect any assistance from that company."

Uneven brightness may be observed when the TV is viewed in a dark environment without a video input source, or with a blank screen. This condition is normal and not a malfunction of the TV. High-precision technology is used to achieve a high level of performance and picture quality. To achieve this level of performance, the back-light setting of the TV is set to maximize the screen brightness.

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