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Why is my clip say tranferring and not charging

Why is my clip say tranferring and not charging

I plugged my sandisk into my laptop to charge and it is not charging

ANSWERS:

"Mary, Try a different port and or cord on computer or if you have external charger try that. Also look inside devices charge port for any dust debri, contact damage(blow out dust if any with a can of compressed air. Good luck.

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