Why is my washer taking more than 2 hours to cycle

Why is my washer taking more than 2 hours to cycle

My Kenmore top load washer seems to do all the cycle steps, but takes more than 2 hours to do so. I had a technician come. No fault on the diagnostic test. He ran the automatic mode and that went fine. Then he did the calibration and found nothing wrong with the machine. But still no change after his visit.

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