So you might ask, "How can I get a refund for my 2GO Travel Ticket? and how much is the refund?"
AnswerYou can get a refund of your 2GO travel ticket by going to a 2GO Travel branch office. Take note: Go to a 2GO Travel branch office and not to a 2GO Ticketing Agent Outlet,. And not to a 2GO Express branch.
Only 2GO Travel branch offices are allowed to issue refunds.
So, you should search a nearest 2GO Travel branch office in your areas to get a refund of your ticket.
How much refund can you get in 2GO ticket?Well, if decide to get a refund before the scheduled trip, you can get a 10% less of the ticket price. Meaning, 2GO will deduct 10% of the ticket's price. So if your ticket is worth ₱ 1,000, you can only get ₱ 900 refund. 10% of ₱1,000 is ₱100. So, you have been deducted with ₱100 (the 10% of ₱1,000).
On the other hand, if you get a refund after the scheduled trip, you can get a 20% less of the ticket price. 2GO will deduct 20% of the ticket's price. So, if your ticket is worth ₱1,000, you can only get ₱800 refund. 20% of ₱1,000 is ₱200. You have been deducted with ₱200 (the 20% of ₱1,000).
What To Bring When Getting a Refund of Your 2GO Ticket?You should bring your VALID ID and your 2GO Ticket.
Do you have any problem or concern with 2GO's refund process and cost? Tell us in the comment below.