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How to Refund Your 2GO Ticket and How much?

Imagine you book or buy a ticket of 2GO Travel and you want to cancel your trip or you didn't catch the trip. So, you decide to get a refund of your ticket.

So you might ask, "How can I get a refund for my 2GO Travel Ticket? and how much is the refund?"

How to Refund 2GO Ticket and How Much?

Answer

You can get a refund of your 2GO travel ticket by going to a 2GO Travel branch office. Take note: Go to a 2GO Travel branch office and not to a 2GO Ticketing Agent Outlet,. And not to a 2GO Express branch.

Only 2GO Travel branch offices are allowed to issue refunds.

So, you should search a nearest 2GO Travel branch office in your areas to get a refund of your ticket.

How much refund can you get in 2GO ticket?

Well, if decide to get a refund before the scheduled trip, you can get a 10% less of the ticket price. Meaning, 2GO will deduct 10% of the ticket's price. So if your ticket is worth ₱ 1,000, you can only get ₱ 900 refund. 10% of ₱1,000 is ₱100. So, you have been deducted with ₱100 (the 10% of ₱1,000).

On the other hand, if you get a refund after the scheduled trip, you can get a 20% less of the ticket price. 2GO will deduct 20% of the ticket's price. So, if your ticket is worth ₱1,000, you can only get ₱800 refund. 20% of ₱1,000 is ₱200. You have been deducted with ₱200 (the 20% of ₱1,000).

What To Bring When Getting a Refund of Your 2GO Ticket?

You should bring your VALID ID and your 2GO Ticket.

Do you have any problem or concern with 2GO's refund process and cost? Tell us in the comment below.
 

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"How to Refund Your 2GO Ticket and How much?" was written by under the Travel category. It has been read 5703 times and generated 13 comments. The article was created on and updated on 16 August 2018.
Total comments : 13
Ma Madelaine Hermo   (08 July 2019 2:55 PM)

Hello Good Day,
I just want to cancel my reservation ?
What are the needs to cancel it ?
Thank you.

Certain situation my partner whose appear on this as Second Passenger .
He has a flight going to another country . He is a seafarer and his flight was tomorrow.
Thank you

Jonah Omus   (27 June 2019 1:48 PM)

Are there instances na Hindi na pwede irefund Ang ticket?

Kasielyn Mayuga   (12 June 2019 2:29 PM)

Hi can i ask if we can re-schedule our travel on July 24, 2019 instead of july 10, 2019?

kim   (11 June 2019 8:36 AM)

Hi, How can I check my existing ticket or reprint my 2go ticket? Cause it got wet yesterday. Thanks in advance.

MARY ANN DEL ROSARIO   (17 May 2019 10:51 AM)

PAANO PO MAGREFUND NG TICKET,MALI PO KC ANG NAME NG NABOOK KO..DAPAT ANG NAME NYA IS (MARIA JENNIFER ARNEJO) ANG NAILAGAY KO PO IS (JESSA ARNEJO)..RESERVATION NO:8010800636 , DEPARTURE ON MAY 25,2019(1:00PM) THANK YOU..

bernanit Soriano   (09 May 2019 3:40 PM)

Q1: How about if the ticket purchased online through credit card and if I only use the credit card of my sister. Do I need the consent of my sister or an authorization letter signed by her?

Q2: How about the ticket of children is it needs to present their IDs

nelon tabia   (03 May 2019 10:50 AM)

how many days the validity of my ticket to be refund???

Nelson   (27 March 2019 11:34 AM)

Mas makakatulong kung I-share mo rin kung paano mag-refund ng e-ticket.

CHiqui   (27 December 2018 8:05 PM)

Good evening ma is it applicable thru representative for the processing of refund? And what are the requirements? Thank you

Jemelyn Cadusale   (26 November 2018 9:16 PM)

Hi . Is it possible i can get refund of the ticket i bought for my brother and his wife and kids ticket . As i was the one who got it for them but they are not going anymore

ROSYL   (26 November 2018 4:14 PM)

PAANO BA MALALAMAN KONG PWDE KO IPA REFUND UNG TICKET NAMIN BAKA KASI DI KAME MATUTULOY EH \

james anton diama   (23 August 2018 7:14 AM)

kc po gusto ko pong sanang ma refund ang ticket ko

james anton diama   (23 August 2018 7:13 AM)

paano ko po malalaman na ang ticket ko ay pweding e refund