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SSS (Social Security System) Cebu Office and Contact/Telephone Number

SSS (Social Security System) Cebu, Philippines

Cebu Branch Office Address: SSS Bldg., Osmena Blvd., Cebu City
Contact/Telephone Number: (032) 232-7520 / 232-7232 / 232-7263
Fax Number: (032) 232-7232 | 254-9324
Officer in Charge: Mario V. Corro (Branch Head of SSS Cebu Branch)

Official Website of SSS Philippines: http://www.sss.gov.ph
Email Address: cebu@sss.gov.ph
(Picture) Social Security System Logo, Cebu Philippines

SSS Social Security System Mandate


          "It is the policy of the State to establish, develop, promote and perfect a sound and viable tax-exempt social security system suitable to the needs of the people throughout the Philippines which shall promote social justice and provide meaningful protection to members and their families against the hazards of disability, sickness, maternity, old age, death and other contingencies resulting in loss of income or financial burden. Toward this end, the State shall endeavor to extend social security protection to workers and their beneficiaries." (Section 2, RA 8282)


          "The SSS aims to develop and promote a viable, universal and equitable social security protection scheme through world-class service."

          Viable. Social security protection shall be provided through generations.

          Universal. Social security protection shall be provided to all residents of the Philippines, citizens and non-citizens alike, regardless of creed, gender, age, geographic location and economic status, especially the disadvantaged, so that no one will become a burden to society.

          Equitable. Fair and uniform coverage shall be made available to all. Benefits shall be meaningful and able to sustain a decent standard of living.

          World-class service. Social security service that is prompt, accurate and courteous shall be provided to ensure total member satisfaction.


          "The SSS aims to institutionalize a corporate culture that instills the core values of trust, empowerment and teamwork."

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"SSS (Social Security System) Cebu Office and Contact/Telephone Number" was written by under the Directory category. It has been read 89480 times and generated 197 comments. The article was created on and updated on 13 July 2015.
Total comments : 197
Franklin Cuizon   (26 April 2019 10:37 AM)

Hello Good Day!

I would like to follow up regarding my UMID application.
Its been a year I haven't received my ID yet. Kindly please assist of where about is the said ID.

SSSID: 06-3199271-0

Kindly please send update

Thank you for your assistance.


Franklin Cuizon
SSS Member

CARMINA QUIMBO   (25 April 2019 4:57 PM)

I would like to ask regarding my salary loan application which was filed last March 26, 2019. Please take note that my loan application was immediately certified by our employer as I filed my salary loan application. I have another concern, where to claim the check because I wasn't able to put a home address in the portal due to technical issues.

Hoping to hear positive feedback soonest

Best regards,

Carmina Quimbo
SSS Member

Sheena Mae Sumampong   (10 March 2019 8:51 PM)

Hi, I would like to inquire when is the effectivity date of the Expanded Maternity Law? I am pregnant and will be giving birth this coming April 2019. Can I already avail for 105 days maternity leave and benefit? My company said it is not yet implemented, please advise me on this. Thank you.

Yan Chua   (11 December 2018 3:57 PM)

Good Afternoon po I just want to ask lang po regarding sa Loan Delinquency po we have a
employee who has been employed since January 2005 by our company and he separated this year 2018
po and the other question po we have another employed during his acquired sss loan on feb. 21, 2007, but
he is no longer connected in our company na po. Then I want them to untag to the sss loan what should I do?

Wendrick sapio   (10 August 2018 12:37 PM)

Tanong kulang po paano po ba epa merge yung yung last contribution at ngayon para makapagloan po ako?at ano po dapat ko gawin?

Angel Marie Englis   (03 October 2017 5:35 PM)

Good day po sa lahat! Tanong ko lang po. MakakaAVAIL pa din po BA ako ng MATERNITY BENEFITS kahit wla na po akong work. Nakapagfile po ako ng MAT1 sa companya namin pro nagdecide din po akong magresign kasi payo ng OB GYNE koo BED REST daw yun nag resign ako. Last August LNG po ako nag resign tapos DECEMBER 2017 po yung due date koo. More than 1 year din po akong nagbabayad sa SSS koo po. Kng makakaAVAIL po ako saan ko naman din po makukuha yung benefits na yun. Salamat po sa sasagot. GOD SPEED!

marivic sabanal   (25 August 2017 11:37 AM)

tanong lang po may office po ba kayo ngayong lunes august 28,2017?

jomar magtubo   (14 August 2017 2:01 PM)

Good Day. Tanong ko lang ano requirements para sa pagpa change sa middle name ko po, bali kasi may tinanggal na isang litra po, yung NSO ko po, okay na po. Approbado na ho, may naka indicate na sa baba na tanggal na po ang isang litra sa middle name ko po. Aside sa NSO at E4 pp ba yun. Ano pa po ang requirements?hoping for feedback po. Salamat. God bless.

Franklin Samontiza   (09 June 2017 12:31 PM)

Good day,

I would like to ask regarding with my salary loan application why until now I did not receive my loan. It was last applied on May 15, 2017 through your online application but until now, nothing has arrived and it almost 1 month by next week. Is this how slow you make your transactions on your members? Please send me your message. Please take note that my loan application was immediately certified by our employer as I filed my salary loan application of the said date. Hope that you will have your words on your side.

Best regards,

Franklin Samontiza
SSS Member

Benzie   (06 June 2017 9:11 AM)

Di ba may telephone operator man kahit saan kompanya? bakit sa sss wala mag answer sa telephone ninyo pag tumawag kami?

Benzie   (06 June 2017 9:06 AM)


Tanong ko lang kung bakit walang mag answer sa telephone ninyo pag tumawag kami?

Flor Salve   (11 May 2017 8:44 AM)

How can my brother get a new id, he lost all his ids. What are the requirements one? He lost his sss id.

Mari Rose Y. Lapad   (24 April 2017 3:06 PM)

Dear Sir/Madam:
My concern is about my husband who had suffered from a mild stroke last summer 2016 that affected his speech and motor skills until at present. So his attending physician,advised him to apply for person with disability privilege in SSS. But my husband had stopped working since 2000 and had an unpaid loan while he was working. My question is could he avail of Person with Disability privilege and how could he pay his unpaid loan? Thank you and God bless.

angely amoncio   (22 March 2017 3:57 PM)

Hello, Please help me how to retrieve my online account since I forgot my password and I dont have access on my email address.

virginia arnejo   (27 February 2017 2:07 PM)

I just want to inquire if you have a job vacancies anywhere in your office , I would like to apply for it. Please email me with this inquiry of mine. thanks

violeta soronio   (13 January 2017 10:07 AM)

paano kumuha ng SSS ID online??

Ivy   (23 December 2016 10:38 PM)

Hi, I just want to ask if Cebu branches will open on Dec. 26,27, 28?

Ivy   (23 December 2016 10:35 PM)

can I know when po ba ang balik nyo? sa Dec. 28 meron po ba?,, kukuha sana ako nang SSS I.D number.

arlyn palaran   (22 December 2016 3:47 PM)

Mag report ko about sa tindahan nga naay fake nga tagiya....cebu hdm marketing ng gipanagiya n rolando puro dantes..pero wala ning taw hana kay atek ra..ang tinuod jud tag iya kay instik ..peter huang ... namaligya cya pirated dvd ug blank dvd...ug karon nag ilis na pod ni cla ug ngalan sa tindahan .same style sir ug maam fake gihapon ang tag iya or wala jud n n exist sa cebu. Thank you kung nay mo tuo o mubasa ani

diana beth gelig   (29 November 2016 3:12 PM)

Hi maam/Sir,

anong gagawin kung na mis-place ko yong SSS no.?Anong proseso?hindi ko na rin natandaan kasi ang tagal na nawala sakin.

Maria Gina Dabatos   (09 November 2016 9:19 AM)

Gud am po just want to inquire Kung ready Na po ba Ang disablity claim ko last sept . 13 po Ako nag apply? Maraming salamat

Hazel   (01 November 2016 6:15 PM)

Good evening. I just want to ask if sss cebu branches will open tomorrow, nov. 2, 2016? Thank you and God bless.

Hazel   (01 November 2016 6:11 PM)

Good evening. I just want to ask if sss cebu branches will open tomorrow, nov. 2, 2016? Thanks and God bless

Marie Fe Gomez   (28 October 2016 5:09 PM)


hyacinth yap   (18 October 2016 11:00 AM)

Ask ko lang maam anu po ba yung certificate from rural health officer w/ printed, signature and license,??? 1st time ku po kasing mag process sa maternity reimbursement ku.

2. Maam merun po bang expiry sa pag process ng maternity reimburse.? Kz po hndi pa aku naka pag file kulang pa kasi ng employer signature. Out of the country po kasi boss namin. Nanganak po aku last september 3, 2016.

Abito Bacalso Ceernada   (16 September 2016 2:42 PM)

gusto ko lang Makita ang lahat ng contribution ko mula sa simula. thank you

gerlie alpas   (19 August 2016 12:40 PM)

hi .good day sir/madam, ask lang ako paano ba ma unlocked or maactivate yung sss user id ko at password,, kasi matagal na poh yong hindi ko mabuksan. punta po ako sa cebu branch ninyo ,, until now wala parin hndi nila na inactivate yong user id ko.

lecele javier   (12 August 2016 9:33 AM)

Hi. Good am Sir/Madame, my concern is regarding the SSS of my father. I saw the news last night regarding SSS na nong nagconrtibute 1985 to 89 ay nawala yong files ng taga SSS. Then, my father is retired last October 10, 2014. Ang gusto ko lang malaman ay maka avail ba siya sa ibinabalik ng SSS? Ito po yong SSS # ng papa ko 07-168396-33.

Thank you nd God Bless!!

Lecele Javier

jenesa toco   (09 August 2016 10:30 PM)

Good pm. I just wanna ask how can i have my password back? nag expire and na block na po yata...thanks po

MICHELL C.BATIQUIN   (26 July 2016 3:59 PM)

hello good pm sir/madam...I just want to know if ok lang po dun sa bayad center magbayad ng monthly contributions sa loan restructuring program na approved....if it will still be posted in the account...



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