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LBC Customer Service: Chat Live Agent

Aiming to serve its customer the best it can be, LBC is now providing a customer service live agent where you can chat a customer service representative.

Click the button below to talk to an agent:

LBC Customer Service

About LBC

Founded in 1950, LBC is the leading courier and money remittance company in the Philippines. It has now over 1,000 branches in the Philippines and over 100 branches worldwide.

If you have any concerns or problems (such as remittance details, transaction inquiries) with LBC, you can post them in the comment below.
"LBC Customer Service: Chat Live Agent" was written by under the Business category. It has been read times and generated 592 comments. The article was created on .
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Total comments: 584
584 llaniezel   (24 July 2017 3:08 PM)
Hi, tie up po ba kayo sa Sonic Express

583 Rachelle   (24 July 2017 2:04 PM)
Hi, I would like to inquire about my package .. I visited your website and I got an error message of "Shipment issue. Please get in touch with us through our official customer care channels." I would like to know what is going on ..

582 Amr Azab   (23 July 2017 1:05 AM)
I wanna ask where in metro manila lbc branch open 24 hours for receive money?

581 maria fides morales   (22 July 2017 9:49 PM)
how to sched for pick up within davao city ..the item paid by buyer as wellas lbc shipping fee ..the shopee admin mention that i will manually sched for pick up but i dont know how order id in shopee 17072222050SMV3

580 Jean   (20 July 2017 5:20 PM)
Hi! Quick question lang, what does SCS mean?

579 sofia m. sierra   (20 July 2017 9:53 AM)
hi can i have a list of your out of delivery area here in philippines and also the lbc branch that caters C.o.d Collections for provincial area. your prompt reply is highly appreciated. Thanks

578 Jean   (19 July 2017 4:01 PM)

I would like know if you do delivery of food, such as cookies and biscuits, to riyadh and how much it cost.

please send me a price list if you do.

Thank you,

577 Harry June Pagasian   (19 July 2017 11:31 AM)
Please follow up this tracking number 791010091712
July 9 pa po yung order ko from Lazada until now hindi pa dumating please hindi lang po kayo ang may trabaho. Thank You.

576 Donna   (18 July 2017 7:16 PM)
hi, i would like to check the status of the ff. Tracking numbers 791010119385, 791010119332 and 771010152679.

575 minnette spalding   (18 July 2017 12:39 PM)
Hi! I just want to inquire because you are the official courier of PS Bank ATM. How come you cant locate my address???? Its onlly at a National Road of QUEZON CITY!!! or sadyang TAMAD lang yung courier nyo. Nakakainit ng ulo!!!! Grabe pang two weeks na ngaun. wla pa rin. Di ba pdeng tawagan nu man lng kung kanino nu ipapadala???? Ilang beses nang bumalik sa PSBank Makati. Its IMPOSSIBLE na YOU CANT LOCATE MY ADDRESS!!!!

574 Joanna Marie Cruz   (18 July 2017 12:16 PM)
Good day

May we ask if our parcel is out for delivery? Upon checking your portal the status of our parcel is been delivered.

Thank you

573 Honybal Manwong   (17 July 2017 6:31 PM)
Hi I needed an assistance regarding tracking numbers 771010125694, 771010126075 and 791010126225. can you please schedule a pick up to your baguio branch LBC never contacted regarding the shipment.... Immediate assistance is needed

572 richmond m tiamson   (14 July 2017 9:53 PM)
something wrong with this shippment? 179806386669

571 Marissa Ocasla Batucan   (14 July 2017 8:03 AM)
Ask ko lang po yung order ko from lazada.. It was already forwarded na po sa scs tacloban nung July 12 kailan po ba ide2liver ?? O kung hindi man ideliver ipi2ck up na lang po.. Thank you

570 RICKY   (13 July 2017 8:57 AM)
status of my refund of my item from lazada, via lbc remittance.
ricky quezon jr

569 Mark Denver Sunga   (12 July 2017 9:41 AM)
I need this package to be reship to me or pick up on lbc hub.

568 janette   (11 July 2017 10:53 AM)
my parcel 179833722847 is not moving since yesterday. pls follow up.

567 Dymphna A. Balmores   (11 July 2017 9:34 AM)
hello good day, i was expectimg parcel to be delivered yesterday via shopee. Shopee provided me a tracking number which is lnc integrated i am really worried because last time lbc told me that my parcel was declared as lost and was sent back to the seller, please enlighten me in this matter thank you

566 criz28   (08 July 2017 2:29 PM)
I would like to ask which courier did you have tie up in miami florida
please i need your immendiate response

565 Juliet Nabor   (07 July 2017 3:02 PM)
May I just ask where my package is? They told me its on the way but until now I haven't receive it. Can you please send me a message as to where my package is. Tracking number is 149523936108.

564 ashriel   (06 July 2017 6:31 PM)
Hi Good evening. Ano pa po ung mga other ID's na pwedeng gamitin para makuha ang pera ? It is my first time using lbc. lol

563 Justice Nikita Camma   (06 July 2017 5:13 PM)
Hello po, ask ko lang if dumating na yung package na pinadala saken nung july 2 galing Kalinga Province inaddress po sa SM Valenzuela branch

562 Christian Henley Abella   (06 July 2017 1:37 AM)
Hi ask ko lang po san naka locate ang lbc dagupab hub para ipick up nlng ung items na inorder ko . Thank you .

561 Judy   (05 July 2017 10:46 AM)
Pakideliver na po pls lng. 179838000059

560 Judy   (05 July 2017 10:44 AM)
pls pakideliver na parcel 179838000059

Near highway lng nmn location nyan.bat til now d pa nadedeliver?

559 jearlee aballe   (05 July 2017 5:59 AM)
0102-6184-MHUK status of this, i did not received any confirmation/no notification from your courier that i have delivery yesterday, and you posted to shopee that delivery was failure. Kindly advice your courier to notify us if i have scheduled delivery to avoid non payment,. Your kind of service is so disgusting, this is not the 1st time that my order was cancelled by your service due to failure to delivered. will take an action to this matter.

558 Leslie Basilla   (04 July 2017 9:28 AM)
Can I ask if pwde padeliver ulit nang order ko from lazada ito ung tracking no. 791010009895 & 79101009673 , ang sabi my address are unknown.

My address is, P.1 Quitnong Hindi, Bacacay Albay.
Sa papasok po siya sa may waiting shed ng Quitnong.
Or ask po ang name na "Daisy Barcenas " if possible.

557 frances   (04 July 2017 8:54 AM)
hello! i just want to verify my order in lazada so please can i get the contact number of ifugao-vizcaya hub. wala namang pumupunta sa bahay pero sinasabi nilang pumunta sila salamat!

556 Ann   (30 June 2017 2:09 PM)
Just wnted to know the meaning of

Order is in transit. Encoded at yakal (qty:1)

555 Ma. Alma Tabucal   (29 June 2017 1:03 PM)
I've been waiting for my parcel for three days now. The item is bound to Sta. Filomena Alegria Cebu. I wanna know where my parcel is. What's with the delay?! LBC lead us to believe that it will only take a couple of days. I'm not happy with the service at the moment. Please advise!

554 Leng   (29 June 2017 12:02 PM)
How much po charge sending documents going to rome italy..im dending only 2 page of documents lang

553 Ariel   (29 June 2017 10:50 AM)
Hi there I would like claim the package na senend sakin dito sa Manila branch. Pinadala sya noong Friday kaya lang hindi daw mahanap yung taong padadalhan. Ilang beses na akong nag -email pero walang response....

552 Janice   (29 June 2017 10:22 AM)
Good morning. I need assistance in securing the receipt copy with signature of the recipient of the documents we sent on 8/6/2016. How do i go over this? Please enlighten me on the process. Thank you.

551 Nelvee   (29 June 2017 5:14 AM)
May order po ako na ang status nasa aming location na baka kasi dumating samin this morning. Gusto ko sana sa afternoon na lang wala po kasi ako sa bahay pauwi pa lang ako ngayun, hapun na ako makarating.

550 april   (28 June 2017 4:24 PM)
check package from shopee 0092-5446-DVHB

549 palocsin163462   (27 June 2017 9:06 AM)
lbc scs returns meaning

548 Rolly Ramos   (27 June 2017 6:50 AM)
Goodmorning to all!!
Meron po ako package sa lbc na hnd maideliver kasi hnd dw pwede door to door kahit along the city at walking distance lng ang office of the lbc sa bahay nmn sa malitam batangas city...please help nmn po kasi meron scholarship form sa package kung hnd maiideliver yon 3 tao hnd makakapag aral sa amin at malaking problema yon..thanks po godbless!!

547 Melissa Salinas   (24 June 2017 12:42 PM)
Good day! Follow up po ako sa parcel under Marites Jebulan with tracking number - 81109119701 to be deliver to #25 golden creek ampid 1 san mateo rizal. The order status is still pending because of the location. We already forward the revised address but there's no progress in the status. We are tryng to coordinate with LBC through call but no one will answer. Looking forward to your rply.

546 Valerie   (23 June 2017 2:55 PM)
Follow up ko status 771009945267 and 771009945265. Walang progress pag nag check ako online. Nung martes pa wala man lang update. Salamat.

545 rina astillero   (23 June 2017 11:59 AM)
good afternoon..maam/sir follow up ko lang package ko from urdaneta pangasinan..bale check ko tracking number ang status nsa cavite south hub na june 22 expect the delivery within a day..then may status ulet na non-deliver..please help me na sna madeliver na today soon as possible..kasi bukaa aalis kmi baka kung saka wala kmi saka naman ideliver..e2 pala tracking number maam.. 331015903576...thank you...God bless! rina astillero/alfredo astillero

544 rina astillero   (23 June 2017 11:50 AM)
gud pm..maam/sir follow up ko lng package ko from urdaneta pangasinan..ble check ko tracking number ang status nsa cavite south hub na june 22 expect the delivery within a day..then may status ulet na non-deliver..pls help me n sna madeliver n today soon as possible..kc tom aalis kmi bka kung ska wla kmi ska nmn ideliver..e2 pla tracking number maam.. 331015903576...thank you...God bless! rina astillero/alfredo astillero

543 rina astillero   (23 June 2017 11:38 AM)
gud pm..mam/sir i follow up q lng sana un packagel ko from urdaneta pangasinan..accdg po s tracking number khpon ang staus expect the delivery within s a day and then after that may status n nmn na non-deliver..nsa cavite south hub n daw un paackage ko..please help me to follow up my package sna mkuha n nmin today..tnx!

542 thine   (23 June 2017 7:44 AM)
Good day follow up ko lang po sana ang order ko ntrack ko order ko na nsa branch na ng lbc but until now di pa po nadedeliver ito poh track no.791009893308 & 791009894721

541 ema   (22 June 2017 8:00 PM)
Umorder po kase ako thru online, pero 11digits lang po yung track number na binigay sa akin :/ , Posible po ba yun???

540 jed   (22 June 2017 4:44 PM)
pwede nyo po ba ipadala na yung trucking #104133230158 please kasi po sobra tagal na 2 months na po hinde pa rin po naide deliver.pinadala po yun sa name ni cathrine bernabe.parang awa nyo na po importante po yun.di po makapag enroll ang anak ko dahil dun.paki assist naman po.umiiyak na po ang anak ko dahil sa sobrang late na at late na rin sya sa enrollment.

539 Jaijai   (22 June 2017 12:45 PM)
81106415479 Eto po tracking no. Accdg sa status. Forwarded to shipper. Bakit po? Thankyou.

538 Roy Raab   (22 June 2017 5:04 AM)
Tracking No.: 791009929442 - I did not know it was delivered - The driver did not text or call and did not even ring the door bell

537 Mae   (21 June 2017 3:38 PM)
Follow up ko lng po yung transaction ko 311213001313 because the address was not complete so please take note of this changes legian 1 block 13 lot 8 carsadang bago 2 imus cavite.kindly acknowledge.thank you

536 roger   (19 June 2017 3:02 PM)
Kindly update me on the status of #321126293708. Thank you

535 Leonora Calma   (19 June 2017 10:50 AM)
Status of tracking no.222121706103263

534 Leonora Calma   (19 June 2017 10:47 AM)
Good am, can I know the status of the air cargo from Qatar and how many days before received it bec he sent it on June 11,2017. Please advise. Thanks

533 Jenusse   (19 June 2017 10:29 AM)
Hello LBC. Please confirm the status of this: 791009900897
Nasa SCS tacloban na June 17. Kelan dadating sa Abuyog, Leyte?

532 Clarissa san mateo   (18 June 2017 8:39 PM)
Hello po may tanong lng po ako kahit po ba maliit na item pwede po ba?

531 manilyn flores   (17 June 2017 8:46 AM)
Good morning. Twice nang nagpunta yung delivery boy sa amin. Pumunta ako sa lbc lipa branch. Ang sabi three attempts naman daw yun. Bakit ngayon na scs return na daw. Kala ko ba three attempts? Nagtext na din ako sa binigay na number ng lbc lipa branch number daw yun ng nagdedeliver. Di naman nasagot.

530 Norman D. Singco   (15 June 2017 7:12 PM)
Hello, I would like to know why LBC returned the device to the sender/seller?
Here is the tracking number 71001372836173 - Marissa Lou E. Matingkong - she's my girlfriend the one who ordered the item.
It's almost 3 weeks we haven't yet received the ITEM from Shopee.
We already paid for it and the seller will get the money this coming 18th of June while we don't have the item.
According to the status LBC X logistic Yakal already received the item so where is it now?
Please reply as soon as possible because this is really such disappointing and inconvenience.

529 eduardo cabauatan   (15 June 2017 7:16 AM)
hello i would like to know the satus of my order with tracking no 71001372807567. thank you

528 Kenneth John Cayme   (15 June 2017 6:09 AM)
Yung order ko po sa lazada with tracking number 771009843725 and 791009844256, kung di nyo po service area yung location pwede po bang i-forward nyo na lang sa lbc roxas.Please po and Thank you :)

527 Ruby Panganiban   (14 June 2017 2:50 PM)
Bakit palagi na lang ngreturn to seller yun order ko sa shopee via LBC?Palagi na lang house was closed o kaya house cannot locate? Kahit full address​ with landmark na yun nakalagay sa details.Kahit palagi nakaopen at may tao drop sa bahay.Kindly do some actions para masolve ang issue na to para makarating sa akin yun mga orders ko.. Thank you.

526 Belen Garcia   (11 June 2017 10:29 PM)
I would like to know the telephone number of LBC LUCENA CITY PHILIPPINES so I can call them regarding of my two boxes

525 kareen   (10 June 2017 7:26 PM)
My parcel is supposed to arrive now because they said that it will be delivered 2 days after thursday but i haven't receive it yet. please track my package 181292952847. Thank you

524 Maria   (09 June 2017 7:44 AM)
Pls check when will you deliver the package tracking # 30518656.
THAnk you

523 Toms Prakash   (07 June 2017 7:12 PM)
hi i would like to know that 104045028785 recived the money or not
reply me as soon as posible

522 KISHAN ASWANI   (07 June 2017 9:23 AM)

521 Michelle Ballonoa   (05 June 2017 2:12 PM)
Hi po, Michelle Ballonos po ito. Ask ko po if bakit hindi pa dumadating ang delivery ko ito po ang tracking number 179831766518?

520 Sarah   (05 June 2017 7:41 AM)
What the heck LBC? More than one weel na kong naghihintay ng document na kailangan ko tracking no. 126593075269! Wala man lang tumatawag para magupdate kung idedeliver pa ba nila o kung hindi na! Ayusin niyo serbisyo niyo! Nakaka perwisyo kayo!

519 Shierlyn   (04 June 2017 10:09 PM)
Hi tanong ko lang po..panu po baguhin ung details ng magrereceive po ng parcel..mali po kasi yung contact number na nailagay..baka lng hndi maideliver ng tama..panu po yung correction nun

518 Rynie   (31 May 2017 8:03 PM)
Can you please give update for this tracking 139523015571

517 Jason Palisada   (31 May 2017 4:04 PM)
Hi order my Powerbank at lazada and still until now in shipment.. i would like to ask for status..

516 Gel   (27 May 2017 2:07 PM)
LBC! What?? It's been three days and you kept on going offline! I have an emergency and I can't claim my fucking money!! Pera namin yang pinapadala sa inyo tapos mga crew nyo dito sa LG plaza ortigas extension mga isnabera at pabebe!! Hari ng padala?! Leche! Ayusin nyo serbisyo niyo!!!

515 Vicky Gastilo   (27 May 2017 8:46 AM)
I tracked my oder in shopee. ORDER ID 17052312044M1FV and LBC tracking 00562357YLKW. I didn't get the delivery and no one called to ask about the address if the delivery was on the way or confused. I checked that it was RECEIVED AT SCS RETURNS. Why????

514 Gladys   (26 May 2017 10:28 PM)
Hi i would like to schedule for a pick up.tomorrow,but im trying to call ur hotline number it says its not correct

513 Ralph Edward R. Padillo   (26 May 2017 7:50 AM)
Good Morning! I just want to know if you can deliver the order from DFA under tracking number 179818184676 sa bago kong address here in Rizal, Makati?

512 Eric San Joaquin   (25 May 2017 1:55 PM)
Good afternoon ask ko lng about my package May 21 ko pa pinadala un dumating nung May22, idedeliver daw ng May23 pro hanggang ngayon d pa din narereceive nung friend ko eto tracking number 179831863109

511 Nelly grace   (25 May 2017 10:13 AM)
Good day!
Nagpadala po ako ng important document sa lbc poblacion muntinlupa branch last may 19,2017 na supposed to be delivered may 20,2017 to san mateo rizal area pero hanggang ngaun hndi pa po nadedeliver and ung documents na un kaylangan ng reciever ASAP!
Here's the tracking #.179790125483
Pwde ko po bang makuha sagot ngaun.ASAP!

510 Nelly grace   (25 May 2017 10:10 AM)
Good day!
Nagpadala po aq ng important document sa lbc poblacion muntinlupa branch last may 19,2017 na supposed to be delivered may 20,2017 to san mateo rizal area pero hanggang ngaun hndi pa po nadedeliver and ung documents na un kaylangan ng reciever ASAP!
Here's the tracking #.179790125483
Pwde ko po bang makuha sagot ngaun.ASAP!

509 Nenita   (25 May 2017 6:37 AM)
Can u check when it possible to be delivered?
Here's the tracking # 1112924973

508 Judel Hopio   (25 May 2017 4:26 AM)
Hello po. Good morning, ask ko lang bakit nasa SCS Returns na agad yung parcel ko? (81106998858) Naka isang attempt palang naman po ng delivery so it means dwede pang I deliver the next day diba?. I'm waiting po for your reply. Thank you.

507 Nida   (24 May 2017 8:40 PM)
may ask if this document will arrive tomorrow, wirh tracking number -179826443772

506 Nida   (24 May 2017 8:31 PM)
may ask if this document will arrive tomorrow, wirh tracking number -9826443772

505 Ed   (23 May 2017 11:21 AM)
Hi LBC! Do you have store in Eastwood City that I can sees services?

504 Maria Rebecca Cerillo   (23 May 2017 7:22 AM)
Id like to know my order status thia is my tracking no. 71001372550048

503 JONNA L. REAL   (22 May 2017 9:29 AM)
Good day!
Can I just ask the number of LBC Caloocan Cargo delivery Hub.
Thank You!

502 Arnajid Ibban   (21 May 2017 6:12 AM)
Hello good morning,may I know where my item for today with this tracking number:179831712517

501 marilou   (20 May 2017 7:08 AM)
maam /sir can u give us the contact number of sucat cargo delivery hub,, its very important about my package because the person who will bring that is going to korea now.

500 lani   (18 May 2017 10:40 AM)
I would like to inquire how to apply an corporate account

499 Rizalita Angoluan   (17 May 2017 5:49 PM)
Gud eve po paverify nmn po kung my ngsend po skin ng payment this is the tracking #104039206783 thank you dko po kc makuha ang daming tao s branch nyo smin..

498 aisha   (16 May 2017 6:44 PM)
Hi ask ko po kung bkit hindi nalolocate ng courier nyo ang complete address na nilalagay at kelangan pa ng landmark...may hinihintay kasi akong documents actually may 11,2017 pa yan na ship tell now di ko pa rin na rerecieve.

497 Angelo   (15 May 2017 4:39 PM)
Where is my package I tracks it and it said it will be here now please check it my tracking number is number 791009618591

496 Jelyn   (12 May 2017 12:15 PM)
Hi! Pakicheck naman tracking number: 179830756911. I ordered from Lazada pero kahapon nag return ako from LBC. Wala kasi ako update kung nareceive na ba yung return package ko. Thank you!

495 Daniel E. Intes   (12 May 2017 7:04 AM)
Please check track no.730000005487 and already arrive in may area hub, and which day they will delivery my document parcel?

494 ALEXIS DELOS SANTOS   (11 May 2017 10:14 AM)
Hello po. Pwedeng magpacheck ng tracking na padala from palawan pera padala if valid??

493 Christine Cruz   (10 May 2017 8:52 PM)
Hi san ko po to pde pick up-in? Thanks. Ref : 71001372443003

492 Ken   (08 May 2017 8:05 AM)
Would like to follow up on my order 791009587824. it has arrived in Baguio last May 5 according to your tracker. LBC Cooyesan, naguilian, baguio city is not picking up the phone. been trying to reach them since friday. Thanks!

491 mina   (06 May 2017 7:16 AM)
pls. followup ko po package. since may4 nasa alaminos delivery hub prin sya. ano po nangyari? 179812352037 yan po tracking number. tumatawag ako sa hotline no not in service nmn.

490 AMOR   (04 May 2017 1:46 PM)

489 AMOR   (04 May 2017 1:44 PM)
Dear CS officer,

Kindly help to check the status of tracking # 191133131120 based on your website below are the current status, which is a bit strange to me as it is not updating since 1st of May.

In Transit

•May 01, 2017
03:51 am


•May 01, 2017
03:40 am


•Apr 30, 2017
12:51 pm


Many Thanks.

Amor Sta. Clara (receiver)

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488 Edgar e. Tamayo   (03 May 2017 9:23 PM)
Bakit po hindi madelivered order ko po sa lazada eto address ko brgy. Escoda marcos 2907 ilocos norte #358sitio capuriktan

487 paula venus   (03 May 2017 4:32 PM)
San na po yung package ko. Kase po nasa manila paren magto-24hrs na. 71001372374023

486 paulo   (03 May 2017 12:00 PM)
magdadalawang buwan na yoon box namin.. nasa Qc hub na pero hindi na dedeliver.. bakit ang tagal naman???

tracking number: 22203170302774

485 Remzz   (02 May 2017 10:14 PM)
Pa-follow up naman po ng package ko.

Tracking number: 771009534793

Dapat po kasi na deliver na sya. Thank you

484 macon   (02 May 2017 7:28 AM)
Pa-follow up naman po ng package ko,
tracker #: 791009500511
kung ok lang ba na i direct nlng sa mismong addres na sinend ko, kase nung nag track ako is out of delivery reciepient, then panu po kaya un, para sana di na ako pupunta pa sa tugue, kase COD naman ung inaaplayan ko,

thank you
please feed back

483 Kaye   (02 May 2017 7:20 AM)
Pa-follow up naman po ng package ko.

Tracking number: 71001372253268

Dapat po kasi na deliver na sya. Thank you

482 jackie   (28 April 2017 3:14 PM)
mam I have something to inquire

481 jackie   (28 April 2017 3:14 PM)
hi just inquire something

480 Marisa Amboy   (28 April 2017 9:02 AM)
Hi. We were expecting the package yesterday but it hasn't come yet. We tracked the shipment of the package but it said that "We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels." We stated the right and exact address and in fact this was the 3rd time that we ordered from Lazada so we expected that they already know where to deliver the package. Again, our address is at Purok 1, Brgy. Militar Fort Magsaysay, Palayan City, Nueva Ecija (Castro Residence)

479 Jenniffer Paderes   (27 April 2017 9:22 AM)
HI! Good morning

478 paul astley manaloto   (27 April 2017 7:54 AM)
good morning po. like ko po sana itanung about sa order ko na Ace 32" LED TV. ang payment po is C.O.D
pero bakit po may lumabas na "Your shipment was not delivered due to payment issues during delivery. Please get in touch with us through our official customer care channels" please help amn po.

477 Cenn Moran   (26 April 2017 4:04 AM)
Puede po bang malaman ang LBC MANILA DELIVERY HUB 1?

476 cristina tamayo   (25 April 2017 6:55 PM)
Good pm. Po gusto ko lang po malaman kung nafelivered napo order ko tracking no. Po 771009408616

475 Jaimee Lugue   (25 April 2017 4:40 PM)
Hi I processed my passport renewal at DFA Aseana last April 11, 2017 and my releasing date was yesterday April 24, 2017. So I was expecting that my passport will be delivered today by LBC, but as per checking in the online tracking of shipment there was no tracking history appeared in the system of LBC until now. That is why i called DFA immediately to validate if the releasing date was changed, then I confirmed to them that my passport was okay already and the LBC was the one who did not do the pick up. I really need my passport badly. Can I make sure that I can have it tomorrow already? Thanks.

474 cris   (24 April 2017 1:45 PM)
791009455825 tracking number po....

473 cris   (24 April 2017 1:40 PM)
Bakit hindi po dumating ang delivery sa cuartero capiz nasa inyo naman ang contact number di pa kayo tumawag saan ba pwede makuha.. ty

472 Alyssa Angela Maturan   (23 April 2017 8:06 PM)
Hi . I was not ablr to get the package that was deliver today .because we did not expect thay you will ddliver on a sundau . And hence we are oit of town . Is it possible for our parcel.to be deliver this tuesday instead?

471 Aira joy Capiz   (11 April 2017 11:06 PM)
Hi! I'd like to know of when will I get my package? Tracking number: 179744193040 passport ko kase yan. And I badly need it as early as this week.

470 Edward   (07 April 2017 4:06 PM)
.gud pm. i just wanted to complain about ur delivery guy. I ordered banana bed @shopee and ur representative called me since the item has already arrived and ready to be delivered. We provided our address: #3 Jaymes Apt. Nasipit Talamban Cebu City w/c is same address we entered as our shipping address. Its happen dat our apartment is not in the highway but just meters away and even added that our item is not that "special". He could have think dat you will lose 1loyal costomer of LBC if he said it. yet ur unprofessional, lazy agent said that he cant deliver it cuz its not in the highway. supposed our order is Cash On Delivery. So he should deliver it door to door. He said our order is not so special and we can claim it in the next time. We have our clients waiting for the item to be delivered today but we cant do it because of ur staff. We lose part our business because of him.
I need u to come up with an action w/ this matter. u could have hired educated and more professional staff instead of him. Please let ur staff undergo customer service training too.

I could have recommended LBC to my friends but bcuz of ur attitude delivery associate, i think i change my mind.

order# from shopee:
71001363757710 and 71001363757748

phone number of your delivery boy: 09333214546

469 Edgar Lanticse   (06 April 2017 8:21 AM)
Dear LBC, ano ibig sabihin nito?

Date & Time of Last Status Transaction Status
April 05, 2017 07:34:58 PM POSTED STATUS : NON DELIVERY
April 05, 2017 01:56:53 PM Ready for delivery. Please expect delivery within the day.

Please Explain

468 Ernalyn Matela   (03 April 2017 3:38 PM)
Hello po LBC team , ask lng po ako bakit na scs return iyong order ko galing sa online shop , i na ship na nila at na ship din ninyo.. ito tracking number po
791009215441, diko kasi maintindihan bakit ganun.pasagot naman po..maraming salamat


467 Ricky D. De luna   (30 March 2017 5:01 PM)
This is to follow up parcel with tracking no. 771009265211 it been 2 days that I am waiting for this parcel and yet the parcel is still undelivered.

466 justine layo   (29 March 2017 2:32 PM)
hi good day!!
meron po akong package na inorder ko sa lazada then yung schedule for delivery is until march 28,2017 and until now wala pa rin. na track ko naman noong march 23 pa sa scs kalido na bat hanggang ngayon d pa naideliver??! i have similar cases na ganito last order ko din mag iisang buwan na walang tracking details tapus dumatin sa akin yun pala na daganan nang mga ibang items.


465 Annjeanette Gomez   (28 March 2017 10:39 PM)
Im expecting my order na dumating kanina ng 6pm kasi ngtxt sakin ung mgddeliver na cla , so I expected na ddaring na ying order ko since I ordered it last thursday
tumawag pa sakin yung mgddeliver around 4pm asking kung san yung house namin kaya kala ko paguwi ko since iniwan ko na yung ipambbayad ko s bhay , andito na yung order ko na damit yun pala wala pa
monday pa nasa LBC NAGA order ko pero bat ganun , antagal maideliver

pakisolusyunan naman po to, salamat

464 jenie   (28 March 2017 9:21 AM)
panu ko po ipapadala laptop ko from dipolog to manila eh wala na naman po talaga yun styro box ng inuwi ko sya from abroad..kung bibili parents ko ng styro box sa dipolog..probably styro box na pang ice candy mabibili nila..wala pong mabibilhan ng styro box sa dipolog exactly for my laptop..any recommendation on how is going to happen?

463 Sitti Shara Kadil   (26 March 2017 2:32 PM)
i would like to inquire po if you ship here in saudi such as liquid substance from the philippines.. like bleaching solutions po.. and how much would it cost.. thank you for your
immediate response

462 Pelagia Medenilla   (26 March 2017 10:23 AM)
Hi ! Iam trying to locate and follow-up my cargo that the family sent to me from Dubai, but I dont have the tracking number because my son misplaced the receipt from LBC Dubai
details of the shipment:
addressed to Pelagia Medenilla
tel no. 801-2089
address: 96 R.Magasaysay AFPVAI Taguig

461 jerrylyn   (25 March 2017 7:44 PM)
..gandang gabi po tatanong ko lng po suppose to be n idedeliver ngayon un item n binili ko sa lazada pero meron po ngpostpone ng pgdeliver po today.

460 BERNADETTE A. PANGAN   (24 March 2017 12:47 PM)
This is regarding the tracking number 30003819.

The correct address of the recipient is 9A road 1 malinta valenzuela.

Thanks so much

459 Marites royo   (24 March 2017 7:44 AM)
PLease pakideliver ng order ko from lazada,bakit napostpone daw eh nasa dagupan city naman na. Anglapit na dito sa amin.. kahapon ko pa yin ini expect. Please po. Ito tracking # 771009188609. Salamat po.

458 aldrin   (23 March 2017 5:09 PM)
sir maling lugar po nyo nadala ung item ko na may tracking number na 80019327259,, sa Purok 6, Rizalina, Aurora, Isabela po ang tamang address nung item.. pakifollow up nalang po asap. tnx

457 joseph tapil   (23 March 2017 11:04 AM)
good Morning po, inquire lang po sana ako magkano magpa-deliver ng buong unit ng Bike sa Maramag Bukidnon po? Model: Laux BZ 125, Size: 26x17'', Net weight: 13.5 kilogram, Gross weight: 17.5 kilogram, Price:7,699

456 Jose Rojero   (21 March 2017 2:37 PM)
Hello LBC Express. I sent a package to a friend to Cebu. My concern is that my friend only gave me his shortened name, "Fred Galan", instead of "Siegfredo Galan" and upon picking up his ID has his full name of "Siegfredo Galan". But looking at his full name "SiegFREDo" it still has his shortened name "Fred". Though his home address in his ID matches with the shipping address written in the package. Will he still be able to pick it up? Thanks!

455 Jabez rafael abella   (19 March 2017 8:02 AM)
Pls help me with my order #791009126312. What does this mean: your shipment was not delivered due to payment issues during delivery

454 Roland Grijaldo (kim kanghan)   (15 March 2017 1:24 PM)
Please deliver the package with the tracking # 179825196785 located at the address on file... Tomorrow at 1:00 pm.
I will wait for you.
Thank you

453 ilmariz   (15 March 2017 6:31 AM)
Hi i just wanna ask where would i get the item that was sent to me. It was delivered way back March 1 i did go to Ayala branch to see if my shipment was delivered there bcoz it was stated that it will be "in the hub" and i didnt know where it was. I was busy with my work that is why i couldnt get the item right away. And by the way if i may ask what is the meaning po of returned to scs and forwarded to shipper thanks po from cebu po pala

452 Ethel Castillo   (13 March 2017 3:01 PM)
Good afternoon.
I am from teletech cebu..i would like to ask if i could just pick up my package from LBC. But i dont have the exact store to where to pick up my package..supposed to be it would be sent to teletech oakridge. I badly need to pick up the package. It wasnt delivered today.

451 Princess Sy   (13 March 2017 2:57 PM)
Good afternoon po. I just want to ask if how much po ang shipping fee ng 10-15 kg na package from Nueva Ecija to Cebu po ? Really need an answer ASAP...thank you and God bless

450 Irene   (10 March 2017 3:11 PM)
Please follow up. March 06,2017 ng magpadala ako, bhangang ngayon hindi pa din na re receive ng reciever ko. Ang sabi 1 day lang.. friday na po ngayon. Anong nangyare? Imus cavite ako padadalhan ko ay montalban rizal lang naman tracking number 126451654338

Atsaka meron pa february 28,2017 nagpadala din ako hangang ngayon march 10 na hindi pa din nakukuha ng reciever ko.. tracking number126451652591 hnd pa ako na se serbisyuhan ng maayos ng lbc nakakadala. Ganyan po ba kapabaya mga staff nyo? Masisira ang image ng lbc pag ganyan lagi

449 Vanitei mae santaromana   (10 March 2017 7:19 AM)
Where is the current location of my package?it says to pick it up on march 8,2017.it has not updated yet and today is the 10th of march.it says it was forwarded yo general santos city distribution until now it was nit updated yet please send me informations regarding this matter.

448 zobrey   (10 March 2017 6:29 AM)
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447 Regina Duque   (07 March 2017 6:05 AM)
Good morning po ask ko lang po kung magpapadala po ng document sa ilocos today mga kailan po matatanggap? at kung meron pa po bang mas express way na makarating ang document sa ilocos? bukod sa usuall way? Urgent lang po kasi talaga makarating sa ilocos. kahit po may extra charge. Please help po. Maraming Salamat

446 Jackie Fanaang   (06 March 2017 7:00 PM)
sir/mam ask ko lang po bakit postponed po kya yung delivery na dapat matatanggap ko today...?

445 Armi   (05 March 2017 12:51 PM)
Good afternoon. Ask lang po ako if me COLLECT mode of payment po kayo pag magpapadala po ng package?

444 Armi   (05 March 2017 12:46 PM)
Good afternoon. Ask lang po ako if me COLLECT mode of payment po kau sa LBC if me magpapadala po ng package?

443 Maribel Hajiri Barrios   (04 March 2017 1:51 PM)
Lbc, courier said the delivery was pospone yesterday but why? I mean, there were no delivery yesterdat that arrived here. How come it was posponed? I was waiting for that item please anwer me where can i get it

442 Princess Diamond Jumli   (27 February 2017 7:04 PM)
Dfa ali mall lbc courier still not deliver my two sons passport. Based on the content of the receipt it should be delivered on feb. 24 but its already 27 and none of your delivery man drop in our house. Pls answer my email. Thanks godbless

441 Darziel   (25 February 2017 5:59 PM)
My package was not delivered today, Febuary 25, 2017.

Complete address: Crown Tower University Belt Condominium, G. Tolentino St., Brgy 396, Zone 041, Sampaloc Manila
Metro Manila~Manila

Name of reciever: Darziel Coching
Name of sender: Mervin A. Francisco

Sent from my iPhone

440 Ramon Salvacion   (25 February 2017 8:56 AM)
Greetings! Would like to verify and confirm if there is a current or reported delays on your delivery schedule from Bacolod City going to Metro Manila dated February 25 up until 28 2017. Looking forward to your reply. Thanks

439 jeffjodel martinez   (23 February 2017 7:28 AM)
Yung order ko pindala sa tanjay ng feb 21.
Dumating sya cebu distribution feb 22 between 6-7 am.
Diba dapat on the same day madeliver na sakin yung item ko?

438 Kiril   (22 February 2017 2:01 PM)
Hi. Follow up on order pls.

437 Kiril   (22 February 2017 2:00 PM)
Hi. I would like to check my item pls.

436 Monique   (22 February 2017 8:00 AM)
Hello. Id like to know the status of my item. Trucking number is 81105378699. Thank you so much!

435 Aidalayne Myra Palos   (22 February 2017 4:50 AM)
Hi! Good morning! This is regarding my shipment under tracking number 311209915037, the recipient's address cannot be located. Can you check the address? It should be 59 PALKATA ST. ISG VILLAGE, BRGY. PINAGSAMA, TAGUIG CITY. The recipient's name is JOHN ALEX VALENCIANO.

434 ronaliza garma   (20 February 2017 10:59 AM)
81105337518 please deliver it today i will be at home the whole day. If u can't i will cancel my order.

433 Noreen   (15 February 2017 12:26 PM)
771008900782 Follow up lng po sa status

432 Joyce   (14 February 2017 6:33 PM)
791008814317 791008816488 791008821409 Whats the problem po? Its been already 9days. Email me please

431 Clint Responso   (14 February 2017 1:36 PM)
hi!, please track this 161650699994 , supposedly feb 13,2017 monday, ang delivery tapos hanggang ngayun wala padin,, may tel. number tapos di ma contact!

430 Philip Sayson   (14 February 2017 8:54 AM)
Good day! I just want to make a follow up regarding the item (tracking number 179782081108) that was send from DFA Butuan the last update in the online tracker was February 7, 2017 but until today February 14 I haven't receive it yet. Please advice.

429 Philip Sayson   (14 February 2017 8:53 AM)
Good day! I just want to make a follow up regarding the item that was send from DFA Butuan the last update in the online tracker was February 7, 2017 but until today February 14 I haven't receive it yet. Please advice.

428 Arnold Agad   (13 February 2017 8:18 AM)
Good day! How many days will it take to ship a package from Cebu to sibulan negros oriental?

427 Lydie lee   (13 February 2017 7:26 AM)
Follow up on my order

426 John mark flores   (10 February 2017 2:53 PM)
Follow up my cargo. When it possible to deliver? Then ano po ung hotline always not yet in service ung number nyo

425 jennilyn   (10 February 2017 11:34 AM)
Mam good afternoon magtanong lang po ako kumusta ang status ng order ko this is tracking no.71001363259032. sa monday ko pa po ako ng order ng item..thank youyou

424 Christel Latido   (09 February 2017 10:02 AM)
I'll just drop by in your LBC facility at Bago City to get my parcel on February 16, 2017. No need to deliver it at my place, I'm on a vacation. The tracking number are 791008814603 and 791008806184. I'll be in touch in this number 0908-9512-352. Thank you.

423 Razzel Obleda   (09 February 2017 9:22 AM)
771008791812 Yan ang tracking ko po..

422 Razzel Obleda   (09 February 2017 9:21 AM)
Same case here may order ako from lazada. Then ang order ko ay Di nakarating dahil out of LBC's service area. Ano to kalokohan? Ee pag Labas ng kantuhan sa amin LBC San pascual branch agad ang makikita. I chatted you guys already pero wala pa kayong action. Mag 10 araw na Yun order ko..

421 Alfred Biedermann   (08 February 2017 6:20 PM)
When you will deliver my Order Number 791008827595 ?

420 cherrylyn romagos   (08 February 2017 4:30 PM)
71001363130321, this is the tracking number, i would like to have a follow up regarding this shipment. the lbc says not delivered for a incorrect address.

419 arn   (08 February 2017 7:55 AM)
hi please trace this 791008790680...sa lazada ko po yan na package.

418 Alyssa Nicole S. Calinisan   (08 February 2017 7:41 AM)
Goodmorning po I just want to ask if when will you deliver my shipment. My tracking number is 179785945429 and whenever I search my tracking number there it says that. "You can't locate me" what should I do?

417 Alyssa Nicole S. Calinisan   (08 February 2017 7:32 AM)
I want to ask if when will you deliver my shipment. My tracking number is 179785945429 and whenever i searched it in your site it says that you can't locate me. What should I do?

416 dan calicdan   (07 February 2017 6:41 PM)
Panu po ung sa item ko sbi sa message.
Your shipment was not delivered due to payment issue.
Give some info nman po.
Tracking num kupo. 771008823388

415 Vanessa Moran   (06 February 2017 10:33 PM)

Can you please this package for me? 181293568290

414 janela curammeng   (06 February 2017 7:02 PM)
Hi po. 791008801525 this is my tracking number pero ganito po ang sabi ng lbc "Your shipment was not delivered due to payment issues during delivery. Please click "chat with us now" to chat with our Customer Care Representative." I ordered the item thru lazada. What to do? ASAP.

413 Joyce   (06 February 2017 6:44 PM)
Some issues but my mode of payment is COD. May i know the status of my package?
791008762137 and 791008759395

412 Kateleen Estor   (06 February 2017 1:39 PM)
Gud pm po here is my tracking number 771008786633 but I tried to track it it says "We tried to deliver your shipment but there was a request to postpone the delivery. Please click "chat with us now" to chat with our Customer Care Representative." I ordered the item thru lazada last Tuesday p po. Paano po ito???

411 Louis Escosio   (06 February 2017 2:14 AM)
Good Morning! I am in need of help in resolving the problem regarding the service area of delivery. This is the verbatim as shown on the tracking page of Tracking No. 791008764724, "Your shipment was not delivered since recipient's address is out of LBC's service area.". Is is noted somehow that my delivery would arrive from dates of February 2-7 but I fear that it may not arrive on time due to the status being stated. Looking Forward for a fast customer service. More powers and God Bless.

410 Regie Mae Abucay   (05 February 2017 9:51 PM)
Hi I tracked my order early in the morning and it said "expect the delivery within the day" but I didn't recieve any. I tried to track again and it says "we tried to deliver your shipment but there was a request to postpone" how to solve this one? This is my tracking number 71001363171973

409 Nancie   (05 February 2017 7:40 PM)
Good evening, may free hotline po ba kayo for cell phone users? And may document po ako na ipipic up sa lbc branch pero wala po akong tracking number. Bale this document id ielts result form kung familiar po kayo. Wala po akong tracking number from them e.

408 Von Phillip Añonuevo   (05 February 2017 3:28 PM)
Good afternoon . ang nkalagay sa tracking "We tried to deliver your shipment but rejected by receipient."

Pero hindi nmn po binigay sa tita ung shipment na yun dalwa po kc dpt un isang vR glasses at smart watch .. ung smart watch ok npo binigay skn pero ung vR glasses po ung sinasabing Nireject daw po ..

tracking number : 791008782707

407 Wilfred   (05 February 2017 2:31 PM)
We tried to deliver your shipment but there was a request to postpone the delivery. Please click "chat with us now" to chat with our Customer Care Representative.
Tracking Number 791008739225, sino nag request ma postpone yong item ko?

406 Diane   (05 February 2017 12:13 PM)

I missed the delivery of my shipment yesterday?I was not inform that it was achesuled for deliveey yesterday.How can I get my package?

405 Kay Marie Cortez   (04 February 2017 10:23 PM)
Hi, I have a package to be delivered today Feb, 04 2017 but the problem is I was not at home, then yung naiwan sa bahay is not inform na meron akong package na i-deliver today and unfortunately, nasabihan niya ang delivery boy to cancel, how can i get the package again? is it possible na madeliver ulet? this is the tracking number of LBC 71001363162984, PLS contact me asap. i neeed that package. thank you

404 Rose Marie D. Ramos   (04 February 2017 7:37 PM)
Good evening. This is my tracking number po 791008705550 sabi po eh we tried to deliver the shipment but recipient to refuse to accept because my aunt was away on that day when they deliver the shipment. She just got back from the Philippines today. Just want to ask if they still going to deliver the shipment. Thanks

403 Janice Magan   (04 February 2017 3:07 PM)
Hi good day can you please trace this for me 791008779386 it's my Lazada package..thanks

402 kristine   (04 February 2017 3:04 PM)
About po sana sa item kona idedeliver sana sakin nung feb. 2 but hndi naideliver dahil mali daw ang address gusto ko sana ipalocate kung sana na ang item at ipick up ko nalng sana sa malapit na LBC dto

401 kristine   (04 February 2017 3:02 PM)
hey i just wanna ask ?

400 Aldrin Joaquin   (04 February 2017 10:32 AM)
Hello po . There was a request of "postpone" in my order 327546228 . How is this po? Thank you

399 shane maxino   (03 February 2017 8:30 AM)
i check with your system, my package for my sister did not arrive in her office at court of appeals in cebu city. tracking number is 161649324277. please advise asap. she needs it to be delivered today, friday, february 3, 2017. thanks.

398 shayen   (02 February 2017 7:03 PM)
About my previous delivery I didnt expect it to arrive on that date because it is out of the schedule range. Im not home that time. Please deliver my second delivery with a tracking nber 791008769553 because the payment is ready. Thank you.

397 Jonette Mae Esperon   (02 February 2017 5:48 PM)
Hi i want to know which branch here in BCD i can find my parcel with tracking num 71001363117726 and 71001363118861. Thanks.

396 Bryan   (02 February 2017 5:43 PM)
Good day!!! Yung package ko po until now di pa dumating...pina truck ko sabi for pick up.di ko nman alam kunh saan pick upin.thank you...

395 Grace Baluyut   (02 February 2017 5:07 PM)
Hello! Hindi pa kase dumarating yung pina-deliver ko. Ang sabi lang nung tinignan ko sa website ninyo. "We tried to deliver your shipment but recipient's address cannot be located." paano ko pa ba mapapa-deliver nyan? Eto po tracking number 179792626437

394 maryjoy ogatso   (02 February 2017 12:01 PM)
Good day I would like to follow up my order item with tracking number 71001363110821. item received at Cavite Delivery Hub yesterday. when it will deliver because I need it before sunday?

393 joshua   (01 February 2017 10:29 PM)
panu po un"Your shipment was not delivered since recipient's address is out of LBC's service area.tracking no. 791008727274

392 Mark Amiel Bosita.   (01 February 2017 9:44 PM)
Good day. Gusto ko lang sana malaman kung madedeliver ba bukas yung package ko na 791008750562. Di ko pp kasi inaasahan na dadating ngayon arw ying package ko. Expected ko po talaga. ay bukas pa.. sensya na po kung di ko na recieve kanina.kasi wala po ako naiwan na payment kanina. I hope sana makuha ko package ko bukas. Sana mapansin nyo po comment ko. Thabk you po.

391 Mirasol M. Ira   (01 February 2017 8:19 PM)
"Your shipment was not delivered due to payment issues during delivery."
What is the meaning of that? I didn't get it what you mean by that. What I know is lazada and I had an agreement that I will pay my order if I already receive it, in short we have an agreement of 'cash on delivery'
Please be inform that I am still confused about it, and please explain to me what you mean by that. Thankyou and I'm hoping for your quick response.

390 Marife   (01 February 2017 9:22 AM)
Good Day po..paano po 'yong "we tried to deliver your shipment but there was a request to postpone the delivery"...Tracking No's. 791008735873 & 791008736196...
Thank You...

389 marie andrea gloria   (31 January 2017 8:27 PM)
tracking no. 81104921858 didn't deliver yet. please reply to my email. how will i get the item.

388 Ma. Dolores delacruz   (31 January 2017 5:55 PM)
Good day i would like to follow up package with tracking number 179804350687. Item was received at south luzon area and as per new remarks that address of the recepient cannot be located. Please let them contact my number

Thank you

Ma. Dolores Dela Cruz

387 Lyndon de Castro   (31 January 2017 12:13 PM)
Good Day! Bakit ganito po? nagtext yung LBC sakin na Ngayon daw ang delivery ng item ko. then when i went to LBC warehouse . Ang item ko ay naibalik na daw. TR# 791008694496. paki follow up naman po. thank you

386 Windy Rodriguez   (31 January 2017 8:46 AM)
Hello po. nung itrack ko po yung parcel ko ang sabi po your shipment was not delivered due to payment issues during delivery. please click chat with us now to chat with our customer care representative. ano po ang nangyari? heres the tracking number po 791008709192.

385 Angela   (30 January 2017 11:13 PM)
Hi may problema daw po sa order ko dahil nag refuse daw po na i accept yung item base sa nka lagay sa tracking page niyo.. Wala po ako na natatanggap na delivery kaya baka sa maling address niyo na deliver yung order ko. . Kaya malamang tlagang tatangihan yung delivery.. This is my 3rd order na di nka abot.. And whenever I track my order either nka lagay ay may payment issues at ngayon naman ay nag refuse daw iaccept yung item.. Ang order ko ay my tracking no 791008686215.. Nag email na po ako sainyo ng isang araw pero wala akong natanggap na reply. Sna ngayon ay makakuha ako ng response.. Maraming salamat.

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