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LBC Customer Service: Chat Live Agent

Aiming to serve its customer the best it can be, LBC is now providing a customer service live agent where you can chat a customer service representative.

Click the button below to talk to an agent:

LBC Customer Service

About LBC

Founded in 1950, LBC is the leading courier and money remittance company in the Philippines. It has now over 1,000 branches in the Philippines and over 100 branches worldwide.
If you have any concerns or problems (such as remittance details, transaction inquiries) with LBC, you can post them in the comment below.
"LBC Customer Service: Chat Live Agent" was written by under the Business category. It has been read times and generated 676 comments. The article was created on .
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Total comments: 666
666 marizol padilla   (21 September 2017 10:50 AM)
would like to know contact number of LBC Yakal branch. Thanks!

665 Gly Gime   (21 September 2017 7:20 AM)
Good day! May I know your email address? I mean, your customer service email address. I have concern - It's hard for us to track our parcel. Thank you!

664 Prixy   (20 September 2017 9:24 PM)
Paki check naman parcel ko.. Hindi pa po dumadating.. Parcel ng customer ko.. Kung hindi nyo po.. Ma locate ang location contakin nyo.. Naman po.. Yung # na nakalagay sa reciever

663 laiza   (20 September 2017 9:16 PM)
goodeve eto kasi ung status ng parcel ko (Your shipment was not delivered since recipient's address is out of LBC's service area. Please get in touch with us through our official customer care channels.)since nasa sorsogon nmn ung parcel pwede ko ba ipdeliver sa address na malapit sa area ng LBC sorsogon branch?thanks

662 Bhadz   (20 September 2017 6:05 PM)
Hi there!
Bakit po yong package namin e pumunta pa ng San Fernando Angeles e sa Bulacan lang yong consignee. galing po ito Paranaque to SM San Jose Del Monte Bulacan. Please pa assist lang po kasi kailangan po yong package as early as possible.

661 jan   (20 September 2017 4:47 PM)
hi as of 12pm today, the package arrive at the PASAY DELIVERY HUB. ma dedeliver naman sya today sa malapit sa mall of asia ?

660 Rea Ligon   (20 September 2017 4:24 PM)
Gud pm just wanted to i quire why is the status of my shipment return to shipper i already called ur ustomer support yesterday 3 times to request for redelivery and they promise that they will deliver the items today u fortunately until now wla ang package ko and when i try tracking
it ang status is return to shipper

659 rosana a. salazar   (20 September 2017 1:49 PM)
Good day!

Ask ko lang kung anong items itong naitext sa akin ng checkmeout thru LBC courier with tracking no.71001374475615.....and saan po ang origin nito? thanks rosana

658 Melinda diones   (20 September 2017 1:36 PM)
Mgkano ang shipping almost 3kls. Bound to floridablanca, pampnga???? Cocolate and spreads po laman

657 welma fernandez   (20 September 2017 8:28 AM)
Good morning tungkol po sa item ko tracking# 71001374349120.Hanggang ngayon hindi ko pa po siya na receive.Pwede po paki check.

656 Perfecom   (20 September 2017 8:27 AM)
Good morning, ask ko lang po sana about this tracking number 80007299948, last may ko pa ito naipadala pero di pa natatangap ng aking pinadalhan. Please reply asap . Thank You

655 mark anthony gunio   (20 September 2017 7:17 AM)
gud morning,regarding sa item ko with lbc tracking number 71001374178959.hanggang ngayon wala p ding deliver..bka pwede nyo icheck

654 Andi   (20 September 2017 6:46 AM)

Good day!

This is regarding my documents that was mailed last friday, September 15, 2017. But until now my boss wasn't able to receive it. We've been tracking it to your website and it doesn't give us an updated information. I've been told last friday that it will be delivered last Saturday but there's none. The documents are very important. By the way, here's the tracking number, 126608905418. I hope you could help me with this. Please give me an update asap.

Thank you.

Sent from my iPhone

653 louela bolongabong   (19 September 2017 10:04 PM)
Please help me track my orders from shopee. Here are the tracking numbers given to me by the sellers: 0222-2542-NUXZ
The item with the logistic tracking number said that the item was received at SF-CEBU last September 15, 2017 but up to now i haven't receive any text from LBC, wala po update..

652 Enzo tambong   (19 September 2017 9:14 PM)
Hi. Possible ba na ang reciever ang magbayad ng shipment fee?

651 Julianne Layugan   (19 September 2017 6:53 PM)
About sa order kopo, 71001374410625, padeliver po sya ng hapon, wala kasi ako ng umaga

650 chel   (18 September 2017 2:36 AM)
What if the LBC receipt lost, can you gave another one?

649 Gia Perida   (17 September 2017 7:54 AM)
Please help me track my orders from shopee. Here are the tracking numbers given to me by the sellers: 0219-0213-FAJL, 0224-2668-SWBJ, 0233-7716-BVZL
The item with the first tracking number was supposedly received by me last Sept15. The second one was supposedlt received by yesterday. The sellers were not responding. Please help me cause it's really frustrating. Thank you in advance.

648 Delia mattern   (16 September 2017 8:37 PM)
Please help me that the tracking number 791010466902 will be delivered asap. .. I could see that it was forwarded to tacloban in Sept 14... Wala na pong update after that... Thanks

647 leriza   (16 September 2017 5:26 PM)
concern ko lang po d kse naindicate yung adress ko don sa parcel na naisend thru dfa lbc....paano ko po makukuha yun?eh sabi po sa online forwarded at vcargoexchange?eh passport po laman non...

646 Rowena Espinosa   (16 September 2017 4:01 PM)
Hi, I have parcels from shopee the courier is LBC..it's been more than a week but still I haven't received the parcel yet as I track the status of my order it was indicated "Receive at LBC X-logistic." I was confused. What's the meaning of that? Will it take more days before I can receive my order?

645 Camille Feliciano   (16 September 2017 9:14 AM)
Anu na lbc ung package from bulacan pnadala nung 14 until now wla kailan nyo bbgy skn package ko mga lintik kayo

644 Maria Fulo   (15 September 2017 7:30 PM)
I ordered an item from BeautyMNL.com and the delivery man called me this afternoon asking for our house direction so I told him. Finding out that our house isn't along the high way he said if its ok if I'll just picked it up in their office at the town because he has 2 more delivery to do. He then texted me about an update tomorrow if his co-worker can deliver it in our house tomorrow. This is so frustrating our house isn't a kilometer away from the high way. It was supposed to be a gift now its ruined.


643 Dennis Kim   (15 September 2017 1:55 PM)

I would like to follow up some of my customer's shipping made this week.
Following are the tracking numbers and latest status details.

71001374154720 - "Shipment Issue (September 11)
71001374276360 - "Shipment Issue (September 14)
71001374275346 - "Forwarded to ESI North HUB (September 12)
71001374279128 - "Forwarded to ESI North HUB (September 12)
71001374281904 - "Forwarded to ESI North HUB (September 12)
71001374273793 - status does not appear in the system (Transaction date : September 11)
71001374276660 - status does not appear in the system (Transaction date : September 11)
71001374277315 - status does not appear in the system (Transaction date : September 11)
71001374146575 - status does not appear in the system (Transaction date : SEPTEMBER 7)

Hoping for your immediate response regarding this. Thank you very much.

642 Trish   (15 September 2017 8:57 AM)
0922-0840-LMWU. Just wanted to follow this up. Naka status sya na Encoded in Transit for 2 days na and it never progressed. Pls give me feedback. 4 days na waiting time ko.

641 redford lee tiapson   (15 September 2017 7:33 AM)

I would like to inquire why I cannot track my order from Lazada that was placed yesterday under this tracking number 771010484644, i tried to check through your online tracking but it responds no tracking details found. Hoping for your immediate response regarding this. Thank you very much.

640 katrina ampal   (12 September 2017 9:55 AM)
Hi, may order po ako from shopee, nung trinack ko po yung tem dumating kahapon pass 4pm pero wla pong nagtext sakin or tumawag kasi ganon naman po dati pag unoorder ako then nung trinack ko po ulit may shipment issue. What to do po para makuha ko yung order ko?
trackingnumber 71001374169532

639 divina c. romero   (11 September 2017 11:40 PM)
Hi my order po ako from shoppe di ko po kasi naabutan yung driver, pwde po bang pakideliver po ulit bukas aabangan kpo sya. salamat po. eto po tracking number 02054761MTVE

638 Annabel Alangan   (10 September 2017 10:10 AM)
good morning i know ask if u deliver in sunday in palo leyte

637 Anton eder   (09 September 2017 10:55 PM)
Hi! I would like to know if we can pick up the package instead if waiting it to be delivered. .

636 ruther   (09 September 2017 3:52 AM)
hi i would like to know the status of my package delivery. here is the tracking no. 891006034434.thank you

635 Mark Anthony Lapura Olino   (08 September 2017 9:21 PM)
Havent received my order. It says Ihave to contact official customer care.

634 sam poon   (07 September 2017 2:36 PM)
rates from ph to abu dhabi

633 Miella magno   (06 September 2017 10:43 PM)
Shipment issue. Yung parcel ko sabi within this day dadating pero hindi siya dumating. LBC paano ba ito? Dadating pa b yon? Sabi sa site ninyo Shipment issue etc.

632 Jorenn Navales   (06 September 2017 2:37 PM)
Shipment issue please respond Shipment issue. Please get in touch with us through our official customer care channels. 362006094591

631 Jack   (06 September 2017 12:42 PM)
Hello po, follow up ko lang po yung pinaship ko di pa kasi dumadating sa pinagdalahan ko. Importante po kasi hinihintay na. Bat lumagpas po sa lugar namin? Sa leyte nasa carigara branch na yung item. Ngayon po hinihintay kahapon pa dpat yun dumating sa knya . Dumaan nman pla sa lugar namin.Alang alang lang po kami. Need po asap ngayon madeliver sa knya. Ito po yung tracking no. 81105983408. Thank you.

630 Al Kim   (05 September 2017 3:41 PM)
Hello, I just want to track my goods thru this tracking number 179842120849

629 Jeremias S. Pejana   (03 September 2017 11:38 AM)
ano po ang shipment issue ng order po namin sa lazada? bakit po hindi na deliver dto sa amin?

628 Yvette   (02 September 2017 7:29 PM)
Bakit my text na naclaim na yung pinadala ko at ibang name pa? Monday pa expected date ng pick up!
Pero bakit kaninang 6pm my nagtext na

627 nina   (31 August 2017 8:25 AM)
Hi po!
Ano napo nangyari sa document na pinadeliver ko? Sabi po within the next day lang marereceive na. Bakit may "shipment issue a nakalagay" then pinorward sa paranaque-las pinas ung delivery pero sa pasay po yung address. Which is na forward na ng po dun nung una. Eto po yung tracking number: 149580523589. Dapat po maideliver na yan within today po kasi importante po yan.

626 Zuri   (31 August 2017 7:54 AM)
RECEIVED AT SCS RETURNS-------anu ba ibig sabihin nito? Bat ganito status nang order ko?

625 Henry Lacerna   (29 August 2017 7:21 PM)
Anybody from your office to help me in tracking the status of my important documents I have sent last Sunday at SM City Cebu with tracking number 179845138640. My office at Manila urgently required this document please help me.I am looking forward for your favorable response.

624 Cesar Panelo Golloso   (29 August 2017 10:38 AM)
Ano po ba issue sa delivery ng order ko??

623 Aime A. Salazar   (28 August 2017 2:42 PM)
Hello good day, its been a week already since the expected date of delivery for my daughter's passport,until now still is not being delivered and when i track it the status is pending
. Why is it?

622 Jeanny Mae Tibon   (26 August 2017 2:20 PM)
Hi, On shopee status I should expect a delivery yesterday. How does it come that wala pa siya ngayon?

621 Bresel R. Gualingco   (26 August 2017 3:08 AM)
Good day! I just want to verify my parcel here in Cebu City. I didn't receive it for almost one week. Tracking number says undelivered because of insufficient address. I wan t update my address through phone but i cannot contact you. Hope you could help me. I really need my parcel as soon as possible. Thank you!

620 Catherine Asis   (25 August 2017 7:38 PM)
Hi pag yung delivery address ko ba is LBC branch hindi pwede idrop yung package dun?
ng ordr kc ako sa shopee delivery address is lbc, txt pa dn ng txt yung delivery guy eh hndi ko mareply kc bwal cp during work hrs kaya nga sa branch yung delivery address para wala issue kht business hrs ideliver

619 Peter E. Beleno   (24 August 2017 3:04 AM)
Good Day, I would like to follow up the status of this tracking #791010288550 thank you

618 albert theodore gallimba   (23 August 2017 11:59 AM)
771010318611 please paki check po bakit wala padin umuusad.

617 Linsie Sasa   (23 August 2017 9:37 AM)
good day LBC Express

i would like to seek for help about my parcel, just this morning i tract the items/parcel i bought at shopee Philippines supported by LBC integrated and it shows like this:Failed delivery
Failed delivery

08/21/2017 03:14 am

08/22/2017 01:53 am

i would be gratefull to hear a response from you. thank you very much. those items were very important and needed by my customers.

616 Christian   (22 August 2017 4:33 PM)
Hi i would like to ask if meron po bang package na pwede makuha the next day..destination cebu to manila..

Thank you for your reply.

615 ren   (21 August 2017 8:20 PM)
please re deliver po ng 81110963151.. nasa stutus kasi consignee unknown daw.. eh hnd nman tumawag sakin to confirm.. sa office address ko nka address un..baka ung pinagtangan kay hindi ako kilala.. need daw timawag sa hotline nyo na hnd nman ako maka connect

614 Havanna   (21 August 2017 11:44 AM)
I need update on this tracking please. 81110951109

613 Reginal Ojeda   (20 August 2017 8:28 PM)
Good evening.We have cargo N-Pack Small transmitted last 8/17 11:07 :06 am to Dulong Bayan Teresa, Rizal. Per check still pending at Cainta, Rizal LBC. The package contains medicines. Please advise the reason of delay. No call coming from Cainta LBC and Batangas LBC regarding the status.

612 Remedios Briones   (20 August 2017 10:20 AM)
magkano po charge ng padala sa olongapo mula divisoria ng isang bath towel

611 Michelle Ramos Lejarde   (18 August 2017 11:22 PM)
I have been asking for a return call from the Manager of LBC Warehouse at Harbour Center Tondo Manila but nobody's calling me. Parents from the states sent me (Sta.Cruz, Manila and my brother (he's from Quezon City) a balikbayan. My brother received his box August 5, 2017 while mine arrived at the warehouse in Tondo August 4, 2017. You have 3 to 5 working days to check. Which is August 7 to august 11. I was expecting it on August 12 but did not arrived. Should I still continue? Or anybody from the customer service will please call me even if it is 1AM in the morning. I need answers now because my mom is getting worried. Thanks.

610 Jopet   (18 August 2017 1:58 PM)
Good day. Do you deliver portable power bank from Manila to Cebu? I really need your answer. Thank you.

609 Epris majhi   (18 August 2017 11:44 AM)
Will it be possible to send knipper via LBC ?? Destination will be batangas ..

608 CJ DE ASIS   (16 August 2017 7:19 PM)
Hello maam. bakit nakalagay sa system na "Shipment issue. Please get in touch with us through our official customer care channels" Tama naman ang nilagay ko na address, ang nilagay ko ay LBC BRANCH dito sa davao city? Ano pong dapat gawin? baka kasi ma back to sender eh.

607 CJ DE ASIS   (16 August 2017 7:16 PM)
Hi maam. paki check nmn if pwede ko na bang i pick-up sa LBC MATINA BRANCH DAVAO CITY ang pinadala sa akin. TRACKING NUMBER: 362006488241

606 Ma Abigail mondina   (16 August 2017 12:22 PM)
Hi. I just want to ask if pwede nyo ba I check Kung I de-deliver na Tom. Or today Yung order ko from shoppee ?
Wala kasing mag receive ng item until next week Kung Hindi madeliver Tom. Or now. Thanks!
Tracking number :0162-5341-PHLX

605 Karen Salazar   (16 August 2017 9:37 AM)
How can I get the parcel, It is named to wrong one but the address is correct in our building

604 Bryan Boon   (15 August 2017 1:35 AM)
Dear Sir/Madam.
I have just received A registered letter (letter ctrl# 2016_100264.) that says that I still have a pending remittance outstandingfrom 1/29/2016.
As this was over 18 months ago I have not got the original receipt or tracking number. I will enclose Photo Ids and coppy of the letter received.
Is there way you can help me or is it just a matter of bad luck for me.

Best regards, hoping you can help.
Bryan Boon.

603 adrian   (14 August 2017 2:16 PM)
Hi, good afternoon. Just want to check this tracking number 179788944150 if it is ready for pick up?

602 Daisy   (12 August 2017 0:20 AM)
Good day
Pls check this tracking no. 161799944966
Need to contact customer channel,

601 Crystal Cordova   (11 August 2017 2:47 PM)

600 Dianne   (11 August 2017 12:21 PM)

599 Bryan Boon   (11 August 2017 8:38 AM)
Dear Sir/Madam.
I have just received A registered letter (letter ctrl# 2016_100264.) that says that I still have a pending remittance outstandingfrom 1/29/2016.
As this was over 12 months ago I have not got the original receipt or tracking number. I will enclose Photo Ids and coppy of the letter received.
Is there way you can help me or is it just a matter of bad luck for me.

Best regards, hoping you can help.
Bryan Boon.

I tried to email but it came back by mail demon

598 Jocelyn Belaguin   (08 August 2017 5:57 PM)
LBC Masbate is not following the strard operating hours.. Pumunta ang kapatid ko para mag padala ng documents 6pm,pero ang sabi close na DW sila.. Pag uwi ng kapatid ko, bitbit parin ang documents.. Tinawagan ko ang LBC Masbate,at ni refer kami sa LCC branch nalang mag padala.pag dating ng kapatid ko mga 6:20pm, open pa ng nala lagay sa signage.. Pero ang sabi ng staff na naka upo lang naman,ay close na po kami.. Anong oras ba talaga kayo naga close..?

597 Marlo Sertimo   (08 August 2017 9:56 AM)
Good Day, I would like to follow up the status of this tracking # 771010235819..thank you

596 John Richard Alunan   (07 August 2017 10:55 AM)
Follow-up ko lang po ang package ko 791010215528. sabi kasi pagtrack ko "We tried to deliver your shipment but there was a request to postpone the delivery. Please get in touch with us through our official customer care channels.". please help. thanks.

595 Jefferson cuevas   (05 August 2017 6:01 PM)
Hi lbc,. Follow up ko lang bagahe ko na nakalagay sa traking update nio ay na recieved na ni gina cuevas noong aug. 1 pero wala pang natatangap hangang ngaun,.. tumatawag kami kai Ronel isip na team leader daw ng lbc sa olongapo di naman nmin ma contact.. pakitulungan nman kami na makuha ang pinabagahe namin.. salamat

594 Domingo Manzo /Clarisse Manzo   (04 August 2017 7:12 AM)
Hi there

Bakit hanggang ngayon e hindi pa na dedeliver ang package ko. ang nakalagay sa receipt ang delivery date ay nun pang monday. hanggang ngayon hindi pa nadedeliver.

Kung alam ko lang ganyan kayo hindi maaasahan, hindi na ako sa inyo nagpadala. Very urgent ang package na yan, dahil dadalhin yan sa Papua New Guinea. Paalis na ang taong magdadala. Hanggang ngayon hindi nyo pa dini-deliver

Your such an irresponsible company

Domingo Manzo

The package was sent by Clarisse Manzo, my daugter on Saturday, July 29

593 dianne   (03 August 2017 5:50 PM)
Hi we are expecting for the items arrival today, please send item today 181295954462

592 Maria   (03 August 2017 10:17 AM)
What does LBC mean by Shipment Issue? Kindly reply thank youuu

591 Pauline Joyce H. Baliza   (03 August 2017 9:13 AM)

What does Shipment issue means? Kindly assist, this is my tracking number 179839264817. I need the package the soonest. Thank you.

590 LISA VALERIE S. AURELLO   (01 August 2017 10:18 AM)

Ask ko lang about dun sa concern ng delivery ko for Dinalupihan..may shipment issue daw? heres the tracking number 181297585859. Seeking for your immediate comply and assistance. Many Thanks.

589 Pamela   (31 July 2017 11:29 PM)
Ano meaning pag nagsabi ang lbc ng shipment issue. Please contact customer care channels. Ano meaning nyan? May prob sa pinadala sa akin? First time ko kasi nakatanggap ng ganun na reply from them. Thanks!

588 Victoriya Fernandez   (30 July 2017 9:10 AM)
Hindi pa dumadating yung door to door delivery na sana nung thursday pa po dumating. May issue daw, paki asikask nman po, eto po tracking 126488003064

587 Romnick   (30 July 2017 7:17 AM)
Any update naman sa inorder ko sa lazada tracking number 791010179357 kung maidedeliver ba sa area namin? Thanks!

586 Ricardo Sua   (28 July 2017 8:33 PM)
There was a "shipment issue" on my ordered item tracking no. 791010197010 and was advised to get in touch with lbc customer care. What seems to be the problem?

585 Leonora   (26 July 2017 1:03 AM)
Looking for pickup in 29907 (Beaufort SC) we are near Savannah Georgia and Charleston SC. First we need some extra large boxes. Have any one or store in the area?

584 Manilyn yaona   (25 July 2017 8:22 PM)
Pa follow up poh nung order q ..71001373365067 yan poh tracking # ..pls lng poh pki twagan aq nung ngddliver pra ma inform aq ...

583 llaniezel   (24 July 2017 3:08 PM)
Hi, tie up po ba kayo sa Sonic Express

582 Rachelle   (24 July 2017 2:04 PM)
Hi, I would like to inquire about my package .. I visited your website and I got an error message of "Shipment issue. Please get in touch with us through our official customer care channels." I would like to know what is going on ..

581 Amr Azab   (23 July 2017 1:05 AM)
I wanna ask where in metro manila lbc branch open 24 hours for receive money?

580 maria fides morales   (22 July 2017 9:49 PM)
how to sched for pick up within davao city ..the item paid by buyer as wellas lbc shipping fee ..the shopee admin mention that i will manually sched for pick up but i dont know how order id in shopee 17072222050SMV3

579 Jean   (20 July 2017 5:20 PM)
Hi! Quick question lang, what does SCS mean?

578 sofia m. sierra   (20 July 2017 9:53 AM)
hi can i have a list of your out of delivery area here in philippines and also the lbc branch that caters C.o.d Collections for provincial area. your prompt reply is highly appreciated. Thanks

577 Jean   (19 July 2017 4:01 PM)

I would like know if you do delivery of food, such as cookies and biscuits, to riyadh and how much it cost.

please send me a price list if you do.

Thank you,

576 Harry June Pagasian   (19 July 2017 11:31 AM)
Please follow up this tracking number 791010091712
July 9 pa po yung order ko from Lazada until now hindi pa dumating please hindi lang po kayo ang may trabaho. Thank You.

575 Donna   (18 July 2017 7:16 PM)
hi, i would like to check the status of the ff. Tracking numbers 791010119385, 791010119332 and 771010152679.

574 minnette spalding   (18 July 2017 12:39 PM)
Hi! I just want to inquire because you are the official courier of PS Bank ATM. How come you cant locate my address???? Its onlly at a National Road of QUEZON CITY!!! or sadyang TAMAD lang yung courier nyo. Nakakainit ng ulo!!!! Grabe pang two weeks na ngaun. wla pa rin. Di ba pdeng tawagan nu man lng kung kanino nu ipapadala???? Ilang beses nang bumalik sa PSBank Makati. Its IMPOSSIBLE na YOU CANT LOCATE MY ADDRESS!!!!

573 Joanna Marie Cruz   (18 July 2017 12:16 PM)
Good day

May we ask if our parcel is out for delivery? Upon checking your portal the status of our parcel is been delivered.

Thank you

572 Honybal Manwong   (17 July 2017 6:31 PM)
Hi I needed an assistance regarding tracking numbers 771010125694, 771010126075 and 791010126225. can you please schedule a pick up to your baguio branch LBC never contacted regarding the shipment.... Immediate assistance is needed

571 richmond m tiamson   (14 July 2017 9:53 PM)
something wrong with this shippment? 179806386669

570 Marissa Ocasla Batucan   (14 July 2017 8:03 AM)
Ask ko lang po yung order ko from lazada.. It was already forwarded na po sa scs tacloban nung July 12 kailan po ba ide2liver ?? O kung hindi man ideliver ipi2ck up na lang po.. Thank you

569 RICKY   (13 July 2017 8:57 AM)
status of my refund of my item from lazada, via lbc remittance.
ricky quezon jr

568 Mark Denver Sunga   (12 July 2017 9:41 AM)
I need this package to be reship to me or pick up on lbc hub.

567 janette   (11 July 2017 10:53 AM)
my parcel 179833722847 is not moving since yesterday. pls follow up.

566 Dymphna A. Balmores   (11 July 2017 9:34 AM)
hello good day, i was expectimg parcel to be delivered yesterday via shopee. Shopee provided me a tracking number which is lnc integrated i am really worried because last time lbc told me that my parcel was declared as lost and was sent back to the seller, please enlighten me in this matter thank you

565 criz28   (08 July 2017 2:29 PM)
I would like to ask which courier did you have tie up in miami florida
please i need your immendiate response

564 Juliet Nabor   (07 July 2017 3:02 PM)
May I just ask where my package is? They told me its on the way but until now I haven't receive it. Can you please send me a message as to where my package is. Tracking number is 149523936108.

563 ashriel   (06 July 2017 6:31 PM)
Hi Good evening. Ano pa po ung mga other ID's na pwedeng gamitin para makuha ang pera ? It is my first time using lbc. lol

562 Justice Nikita Camma   (06 July 2017 5:13 PM)
Hello po, ask ko lang if dumating na yung package na pinadala saken nung july 2 galing Kalinga Province inaddress po sa SM Valenzuela branch

561 Christian Henley Abella   (06 July 2017 1:37 AM)
Hi ask ko lang po san naka locate ang lbc dagupab hub para ipick up nlng ung items na inorder ko . Thank you .

560 Judy   (05 July 2017 10:46 AM)
Pakideliver na po pls lng. 179838000059

559 Judy   (05 July 2017 10:44 AM)
pls pakideliver na parcel 179838000059

Near highway lng nmn location nyan.bat til now d pa nadedeliver?

558 jearlee aballe   (05 July 2017 5:59 AM)
0102-6184-MHUK status of this, i did not received any confirmation/no notification from your courier that i have delivery yesterday, and you posted to shopee that delivery was failure. Kindly advice your courier to notify us if i have scheduled delivery to avoid non payment,. Your kind of service is so disgusting, this is not the 1st time that my order was cancelled by your service due to failure to delivered. will take an action to this matter.

557 Leslie Basilla   (04 July 2017 9:28 AM)
Can I ask if pwde padeliver ulit nang order ko from lazada ito ung tracking no. 791010009895 & 79101009673 , ang sabi my address are unknown.

My address is, P.1 Quitnong Hindi, Bacacay Albay.
Sa papasok po siya sa may waiting shed ng Quitnong.
Or ask po ang name na "Daisy Barcenas " if possible.

556 frances   (04 July 2017 8:54 AM)
hello! i just want to verify my order in lazada so please can i get the contact number of ifugao-vizcaya hub. wala namang pumupunta sa bahay pero sinasabi nilang pumunta sila salamat!

555 Ann   (30 June 2017 2:09 PM)
Just wnted to know the meaning of

Order is in transit. Encoded at yakal (qty:1)

554 Ma. Alma Tabucal   (29 June 2017 1:03 PM)
I've been waiting for my parcel for three days now. The item is bound to Sta. Filomena Alegria Cebu. I wanna know where my parcel is. What's with the delay?! LBC lead us to believe that it will only take a couple of days. I'm not happy with the service at the moment. Please advise!

553 Leng   (29 June 2017 12:02 PM)
How much po charge sending documents going to rome italy..im dending only 2 page of documents lang

552 Ariel   (29 June 2017 10:50 AM)
Hi there I would like claim the package na senend sakin dito sa Manila branch. Pinadala sya noong Friday kaya lang hindi daw mahanap yung taong padadalhan. Ilang beses na akong nag -email pero walang response....

551 Janice   (29 June 2017 10:22 AM)
Good morning. I need assistance in securing the receipt copy with signature of the recipient of the documents we sent on 8/6/2016. How do i go over this? Please enlighten me on the process. Thank you.

550 Nelvee   (29 June 2017 5:14 AM)
May order po ako na ang status nasa aming location na baka kasi dumating samin this morning. Gusto ko sana sa afternoon na lang wala po kasi ako sa bahay pauwi pa lang ako ngayun, hapun na ako makarating.

549 april   (28 June 2017 4:24 PM)
check package from shopee 0092-5446-DVHB

548 palocsin163462   (27 June 2017 9:06 AM)
lbc scs returns meaning

547 Rolly Ramos   (27 June 2017 6:50 AM)
Goodmorning to all!!
Meron po ako package sa lbc na hnd maideliver kasi hnd dw pwede door to door kahit along the city at walking distance lng ang office of the lbc sa bahay nmn sa malitam batangas city...please help nmn po kasi meron scholarship form sa package kung hnd maiideliver yon 3 tao hnd makakapag aral sa amin at malaking problema yon..thanks po godbless!!

546 Melissa Salinas   (24 June 2017 12:42 PM)
Good day! Follow up po ako sa parcel under Marites Jebulan with tracking number - 81109119701 to be deliver to #25 golden creek ampid 1 san mateo rizal. The order status is still pending because of the location. We already forward the revised address but there's no progress in the status. We are tryng to coordinate with LBC through call but no one will answer. Looking forward to your rply.

545 Valerie   (23 June 2017 2:55 PM)
Follow up ko status 771009945267 and 771009945265. Walang progress pag nag check ako online. Nung martes pa wala man lang update. Salamat.

544 rina astillero   (23 June 2017 11:59 AM)
good afternoon..maam/sir follow up ko lang package ko from urdaneta pangasinan..bale check ko tracking number ang status nsa cavite south hub na june 22 expect the delivery within a day..then may status ulet na non-deliver..please help me na sna madeliver na today soon as possible..kasi bukaa aalis kmi baka kung saka wala kmi saka naman ideliver..e2 pala tracking number maam.. 331015903576...thank you...God bless! rina astillero/alfredo astillero

543 rina astillero   (23 June 2017 11:50 AM)
gud pm..maam/sir follow up ko lng package ko from urdaneta pangasinan..ble check ko tracking number ang status nsa cavite south hub na june 22 expect the delivery within a day..then may status ulet na non-deliver..pls help me n sna madeliver n today soon as possible..kc tom aalis kmi bka kung ska wla kmi ska nmn ideliver..e2 pla tracking number maam.. 331015903576...thank you...God bless! rina astillero/alfredo astillero

542 rina astillero   (23 June 2017 11:38 AM)
gud pm..mam/sir i follow up q lng sana un packagel ko from urdaneta pangasinan..accdg po s tracking number khpon ang staus expect the delivery within s a day and then after that may status n nmn na non-deliver..nsa cavite south hub n daw un paackage ko..please help me to follow up my package sna mkuha n nmin today..tnx!

541 thine   (23 June 2017 7:44 AM)
Good day follow up ko lang po sana ang order ko ntrack ko order ko na nsa branch na ng lbc but until now di pa po nadedeliver ito poh track no.791009893308 & 791009894721

540 ema   (22 June 2017 8:00 PM)
Umorder po kase ako thru online, pero 11digits lang po yung track number na binigay sa akin :/ , Posible po ba yun???

539 jed   (22 June 2017 4:44 PM)
pwede nyo po ba ipadala na yung trucking #104133230158 please kasi po sobra tagal na 2 months na po hinde pa rin po naide deliver.pinadala po yun sa name ni cathrine bernabe.parang awa nyo na po importante po yun.di po makapag enroll ang anak ko dahil dun.paki assist naman po.umiiyak na po ang anak ko dahil sa sobrang late na at late na rin sya sa enrollment.

538 Jaijai   (22 June 2017 12:45 PM)
81106415479 Eto po tracking no. Accdg sa status. Forwarded to shipper. Bakit po? Thankyou.

537 Roy Raab   (22 June 2017 5:04 AM)
Tracking No.: 791009929442 - I did not know it was delivered - The driver did not text or call and did not even ring the door bell

536 Mae   (21 June 2017 3:38 PM)
Follow up ko lng po yung transaction ko 311213001313 because the address was not complete so please take note of this changes legian 1 block 13 lot 8 carsadang bago 2 imus cavite.kindly acknowledge.thank you

535 roger   (19 June 2017 3:02 PM)
Kindly update me on the status of #321126293708. Thank you

534 Leonora Calma   (19 June 2017 10:50 AM)
Status of tracking no.222121706103263

533 Leonora Calma   (19 June 2017 10:47 AM)
Good am, can I know the status of the air cargo from Qatar and how many days before received it bec he sent it on June 11,2017. Please advise. Thanks

532 Jenusse   (19 June 2017 10:29 AM)
Hello LBC. Please confirm the status of this: 791009900897
Nasa SCS tacloban na June 17. Kelan dadating sa Abuyog, Leyte?

531 Clarissa san mateo   (18 June 2017 8:39 PM)
Hello po may tanong lng po ako kahit po ba maliit na item pwede po ba?

530 manilyn flores   (17 June 2017 8:46 AM)
Good morning. Twice nang nagpunta yung delivery boy sa amin. Pumunta ako sa lbc lipa branch. Ang sabi three attempts naman daw yun. Bakit ngayon na scs return na daw. Kala ko ba three attempts? Nagtext na din ako sa binigay na number ng lbc lipa branch number daw yun ng nagdedeliver. Di naman nasagot.

529 Norman D. Singco   (15 June 2017 7:12 PM)
Hello, I would like to know why LBC returned the device to the sender/seller?
Here is the tracking number 71001372836173 - Marissa Lou E. Matingkong - she's my girlfriend the one who ordered the item.
It's almost 3 weeks we haven't yet received the ITEM from Shopee.
We already paid for it and the seller will get the money this coming 18th of June while we don't have the item.
According to the status LBC X logistic Yakal already received the item so where is it now?
Please reply as soon as possible because this is really such disappointing and inconvenience.

528 eduardo cabauatan   (15 June 2017 7:16 AM)
hello i would like to know the satus of my order with tracking no 71001372807567. thank you

527 Kenneth John Cayme   (15 June 2017 6:09 AM)
Yung order ko po sa lazada with tracking number 771009843725 and 791009844256, kung di nyo po service area yung location pwede po bang i-forward nyo na lang sa lbc roxas.Please po and Thank you :)

526 Ruby Panganiban   (14 June 2017 2:50 PM)
Bakit palagi na lang ngreturn to seller yun order ko sa shopee via LBC?Palagi na lang house was closed o kaya house cannot locate? Kahit full address​ with landmark na yun nakalagay sa details.Kahit palagi nakaopen at may tao drop sa bahay.Kindly do some actions para masolve ang issue na to para makarating sa akin yun mga orders ko.. Thank you.

525 Belen Garcia   (11 June 2017 10:29 PM)
I would like to know the telephone number of LBC LUCENA CITY PHILIPPINES so I can call them regarding of my two boxes

524 kareen   (10 June 2017 7:26 PM)
My parcel is supposed to arrive now because they said that it will be delivered 2 days after thursday but i haven't receive it yet. please track my package 181292952847. Thank you

523 Maria   (09 June 2017 7:44 AM)
Pls check when will you deliver the package tracking # 30518656.
THAnk you

522 Toms Prakash   (07 June 2017 7:12 PM)
hi i would like to know that 104045028785 recived the money or not
reply me as soon as posible

521 KISHAN ASWANI   (07 June 2017 9:23 AM)

520 Michelle Ballonoa   (05 June 2017 2:12 PM)
Hi po, Michelle Ballonos po ito. Ask ko po if bakit hindi pa dumadating ang delivery ko ito po ang tracking number 179831766518?

519 Sarah   (05 June 2017 7:41 AM)
What the heck LBC? More than one weel na kong naghihintay ng document na kailangan ko tracking no. 126593075269! Wala man lang tumatawag para magupdate kung idedeliver pa ba nila o kung hindi na! Ayusin niyo serbisyo niyo! Nakaka perwisyo kayo!

518 Shierlyn   (04 June 2017 10:09 PM)
Hi tanong ko lang po..panu po baguhin ung details ng magrereceive po ng parcel..mali po kasi yung contact number na nailagay..baka lng hndi maideliver ng tama..panu po yung correction nun

517 Rynie   (31 May 2017 8:03 PM)
Can you please give update for this tracking 139523015571

516 Jason Palisada   (31 May 2017 4:04 PM)
Hi order my Powerbank at lazada and still until now in shipment.. i would like to ask for status..

515 Gel   (27 May 2017 2:07 PM)
LBC! What?? It's been three days and you kept on going offline! I have an emergency and I can't claim my fucking money!! Pera namin yang pinapadala sa inyo tapos mga crew nyo dito sa LG plaza ortigas extension mga isnabera at pabebe!! Hari ng padala?! Leche! Ayusin nyo serbisyo niyo!!!

514 Vicky Gastilo   (27 May 2017 8:46 AM)
I tracked my oder in shopee. ORDER ID 17052312044M1FV and LBC tracking 00562357YLKW. I didn't get the delivery and no one called to ask about the address if the delivery was on the way or confused. I checked that it was RECEIVED AT SCS RETURNS. Why????

513 Gladys   (26 May 2017 10:28 PM)
Hi i would like to schedule for a pick up.tomorrow,but im trying to call ur hotline number it says its not correct

512 Ralph Edward R. Padillo   (26 May 2017 7:50 AM)
Good Morning! I just want to know if you can deliver the order from DFA under tracking number 179818184676 sa bago kong address here in Rizal, Makati?

511 Eric San Joaquin   (25 May 2017 1:55 PM)
Good afternoon ask ko lng about my package May 21 ko pa pinadala un dumating nung May22, idedeliver daw ng May23 pro hanggang ngayon d pa din narereceive nung friend ko eto tracking number 179831863109

510 Nelly grace   (25 May 2017 10:13 AM)
Good day!
Nagpadala po ako ng important document sa lbc poblacion muntinlupa branch last may 19,2017 na supposed to be delivered may 20,2017 to san mateo rizal area pero hanggang ngaun hndi pa po nadedeliver and ung documents na un kaylangan ng reciever ASAP!
Here's the tracking #.179790125483
Pwde ko po bang makuha sagot ngaun.ASAP!

509 Nelly grace   (25 May 2017 10:10 AM)
Good day!
Nagpadala po aq ng important document sa lbc poblacion muntinlupa branch last may 19,2017 na supposed to be delivered may 20,2017 to san mateo rizal area pero hanggang ngaun hndi pa po nadedeliver and ung documents na un kaylangan ng reciever ASAP!
Here's the tracking #.179790125483
Pwde ko po bang makuha sagot ngaun.ASAP!

508 Nenita   (25 May 2017 6:37 AM)
Can u check when it possible to be delivered?
Here's the tracking # 1112924973

507 Judel Hopio   (25 May 2017 4:26 AM)
Hello po. Good morning, ask ko lang bakit nasa SCS Returns na agad yung parcel ko? (81106998858) Naka isang attempt palang naman po ng delivery so it means dwede pang I deliver the next day diba?. I'm waiting po for your reply. Thank you.

506 Nida   (24 May 2017 8:40 PM)
may ask if this document will arrive tomorrow, wirh tracking number -179826443772

505 Nida   (24 May 2017 8:31 PM)
may ask if this document will arrive tomorrow, wirh tracking number -9826443772

504 Ed   (23 May 2017 11:21 AM)
Hi LBC! Do you have store in Eastwood City that I can sees services?

503 Maria Rebecca Cerillo   (23 May 2017 7:22 AM)
Id like to know my order status thia is my tracking no. 71001372550048

502 JONNA L. REAL   (22 May 2017 9:29 AM)
Good day!
Can I just ask the number of LBC Caloocan Cargo delivery Hub.
Thank You!

501 Arnajid Ibban   (21 May 2017 6:12 AM)
Hello good morning,may I know where my item for today with this tracking number:179831712517

500 marilou   (20 May 2017 7:08 AM)
maam /sir can u give us the contact number of sucat cargo delivery hub,, its very important about my package because the person who will bring that is going to korea now.

499 lani   (18 May 2017 10:40 AM)
I would like to inquire how to apply an corporate account

498 Rizalita Angoluan   (17 May 2017 5:49 PM)
Gud eve po paverify nmn po kung my ngsend po skin ng payment this is the tracking #104039206783 thank you dko po kc makuha ang daming tao s branch nyo smin..

497 aisha   (16 May 2017 6:44 PM)
Hi ask ko po kung bkit hindi nalolocate ng courier nyo ang complete address na nilalagay at kelangan pa ng landmark...may hinihintay kasi akong documents actually may 11,2017 pa yan na ship tell now di ko pa rin na rerecieve.

496 Angelo   (15 May 2017 4:39 PM)
Where is my package I tracks it and it said it will be here now please check it my tracking number is number 791009618591

495 Jelyn   (12 May 2017 12:15 PM)
Hi! Pakicheck naman tracking number: 179830756911. I ordered from Lazada pero kahapon nag return ako from LBC. Wala kasi ako update kung nareceive na ba yung return package ko. Thank you!

494 Daniel E. Intes   (12 May 2017 7:04 AM)
Please check track no.730000005487 and already arrive in may area hub, and which day they will delivery my document parcel?

493 ALEXIS DELOS SANTOS   (11 May 2017 10:14 AM)
Hello po. Pwedeng magpacheck ng tracking na padala from palawan pera padala if valid??

492 Christine Cruz   (10 May 2017 8:52 PM)
Hi san ko po to pde pick up-in? Thanks. Ref : 71001372443003

491 Ken   (08 May 2017 8:05 AM)
Would like to follow up on my order 791009587824. it has arrived in Baguio last May 5 according to your tracker. LBC Cooyesan, naguilian, baguio city is not picking up the phone. been trying to reach them since friday. Thanks!

490 mina   (06 May 2017 7:16 AM)
pls. followup ko po package. since may4 nasa alaminos delivery hub prin sya. ano po nangyari? 179812352037 yan po tracking number. tumatawag ako sa hotline no not in service nmn.

489 AMOR   (04 May 2017 1:46 PM)

488 AMOR   (04 May 2017 1:44 PM)
Dear CS officer,

Kindly help to check the status of tracking # 191133131120 based on your website below are the current status, which is a bit strange to me as it is not updating since 1st of May.

In Transit

•May 01, 2017
03:51 am


•May 01, 2017
03:40 am


•Apr 30, 2017
12:51 pm


Many Thanks.

Amor Sta. Clara (receiver)

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487 Edgar e. Tamayo   (03 May 2017 9:23 PM)
Bakit po hindi madelivered order ko po sa lazada eto address ko brgy. Escoda marcos 2907 ilocos norte #358sitio capuriktan

486 paula venus   (03 May 2017 4:32 PM)
San na po yung package ko. Kase po nasa manila paren magto-24hrs na. 71001372374023

485 paulo   (03 May 2017 12:00 PM)
magdadalawang buwan na yoon box namin.. nasa Qc hub na pero hindi na dedeliver.. bakit ang tagal naman???

tracking number: 22203170302774

484 Remzz   (02 May 2017 10:14 PM)
Pa-follow up naman po ng package ko.

Tracking number: 771009534793

Dapat po kasi na deliver na sya. Thank you

483 macon   (02 May 2017 7:28 AM)
Pa-follow up naman po ng package ko,
tracker #: 791009500511
kung ok lang ba na i direct nlng sa mismong addres na sinend ko, kase nung nag track ako is out of delivery reciepient, then panu po kaya un, para sana di na ako pupunta pa sa tugue, kase COD naman ung inaaplayan ko,

thank you
please feed back

482 Kaye   (02 May 2017 7:20 AM)
Pa-follow up naman po ng package ko.

Tracking number: 71001372253268

Dapat po kasi na deliver na sya. Thank you

481 jackie   (28 April 2017 3:14 PM)
mam I have something to inquire

480 jackie   (28 April 2017 3:14 PM)
hi just inquire something

479 Marisa Amboy   (28 April 2017 9:02 AM)
Hi. We were expecting the package yesterday but it hasn't come yet. We tracked the shipment of the package but it said that "We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels." We stated the right and exact address and in fact this was the 3rd time that we ordered from Lazada so we expected that they already know where to deliver the package. Again, our address is at Purok 1, Brgy. Militar Fort Magsaysay, Palayan City, Nueva Ecija (Castro Residence)

478 Jenniffer Paderes   (27 April 2017 9:22 AM)
HI! Good morning

477 paul astley manaloto   (27 April 2017 7:54 AM)
good morning po. like ko po sana itanung about sa order ko na Ace 32" LED TV. ang payment po is C.O.D
pero bakit po may lumabas na "Your shipment was not delivered due to payment issues during delivery. Please get in touch with us through our official customer care channels" please help amn po.

476 Cenn Moran   (26 April 2017 4:04 AM)
Puede po bang malaman ang LBC MANILA DELIVERY HUB 1?

475 cristina tamayo   (25 April 2017 6:55 PM)
Good pm. Po gusto ko lang po malaman kung nafelivered napo order ko tracking no. Po 771009408616

474 Jaimee Lugue   (25 April 2017 4:40 PM)
Hi I processed my passport renewal at DFA Aseana last April 11, 2017 and my releasing date was yesterday April 24, 2017. So I was expecting that my passport will be delivered today by LBC, but as per checking in the online tracking of shipment there was no tracking history appeared in the system of LBC until now. That is why i called DFA immediately to validate if the releasing date was changed, then I confirmed to them that my passport was okay already and the LBC was the one who did not do the pick up. I really need my passport badly. Can I make sure that I can have it tomorrow already? Thanks.

473 cris   (24 April 2017 1:45 PM)
791009455825 tracking number po....

472 cris   (24 April 2017 1:40 PM)
Bakit hindi po dumating ang delivery sa cuartero capiz nasa inyo naman ang contact number di pa kayo tumawag saan ba pwede makuha.. ty

471 Alyssa Angela Maturan   (23 April 2017 8:06 PM)
Hi . I was not ablr to get the package that was deliver today .because we did not expect thay you will ddliver on a sundau . And hence we are oit of town . Is it possible for our parcel.to be deliver this tuesday instead?

470 Aira joy Capiz   (11 April 2017 11:06 PM)
Hi! I'd like to know of when will I get my package? Tracking number: 179744193040 passport ko kase yan. And I badly need it as early as this week.

469 Edward   (07 April 2017 4:06 PM)
.gud pm. i just wanted to complain about ur delivery guy. I ordered banana bed @shopee and ur representative called me since the item has already arrived and ready to be delivered. We provided our address: #3 Jaymes Apt. Nasipit Talamban Cebu City w/c is same address we entered as our shipping address. Its happen dat our apartment is not in the highway but just meters away and even added that our item is not that "special". He could have think dat you will lose 1loyal costomer of LBC if he said it. yet ur unprofessional, lazy agent said that he cant deliver it cuz its not in the highway. supposed our order is Cash On Delivery. So he should deliver it door to door. He said our order is not so special and we can claim it in the next time. We have our clients waiting for the item to be delivered today but we cant do it because of ur staff. We lose part our business because of him.
I need u to come up with an action w/ this matter. u could have hired educated and more professional staff instead of him. Please let ur staff undergo customer service training too.

I could have recommended LBC to my friends but bcuz of ur attitude delivery associate, i think i change my mind.

order# from shopee:
71001363757710 and 71001363757748

phone number of your delivery boy: 09333214546

468 Edgar Lanticse   (06 April 2017 8:21 AM)
Dear LBC, ano ibig sabihin nito?

Date & Time of Last Status Transaction Status
April 05, 2017 07:34:58 PM POSTED STATUS : NON DELIVERY
April 05, 2017 01:56:53 PM Ready for delivery. Please expect delivery within the day.

Please Explain

467 Ernalyn Matela   (03 April 2017 3:38 PM)
Hello po LBC team , ask lng po ako bakit na scs return iyong order ko galing sa online shop , i na ship na nila at na ship din ninyo.. ito tracking number po
791009215441, diko kasi maintindihan bakit ganun.pasagot naman po..maraming salamat


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