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LBC Customer Service: Chat Live Agent
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Aiming to serve its customer the best it can be, LBC is now providing a customer service live agent where you can chat a customer service representative.

Click the button below to talk to an agent:

LBC Customer Service

About LBC

Founded in 1950, LBC is the leading courier and money remittance company in the Philippines. It has now over 1,000 branches in the Philippines and over 100 branches worldwide.

If you have any concerns or problems (such as remittance details, transaction inquiries) with LBC, you can post them in the comment below.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 601 2 3 4 »
60 Rodelyn Estacio   (28-September-2015 9:26 PM)
Tracking number: 791002185611 I really need the parcel..please check and deliver to my house since its a cash on delivery from lazada

59 Rodelyn Estacio   (28-September-2015 9:24 PM)
Hi good evening i have a package from lazada tracking number 791002185611 .they forwarded to Ifugao Vizcaya and they recieve last september 21 2015
And as of today september 28 they said it delivery failed.. and return..can you please check the package i really need it..thank you

58 Melvin O. Respeto   (22-September-2015 8:48 PM)
Hi Good Evening. I have a package from Lazada and it is badly needed, as I checked the status of the package at LBC tracking page it is stated there that the package is RECEIVED AT NAGA COURIER DELIVERY TEAM 09/22/2015 03:54:10 PM and POSTED STATUS : OUT OF DELIVERY ZONE 09/22/2015 04:47:00 PM why is that they did not try to contact me, and the delivery address is Sto Nino sagNay Camarines Sur Near LBC Goa, why the package is not forwarded to LBC Goa Branch, and how do they found my address in naga city? where in fact my address is Sto Nino Sagnay Camarines Sur. So how do I get that package? Thank You.

57 Ann Doris Cubeta   (16-September-2015 9:34 AM)
Pls help.
i need update on my lost box.
tracking num 161467114468

56 GEMMA SHEARER   (09-September-2015 10:00 AM)
Hi LBC staff member,

Can you please confirm the expected date of arrival of my box to my cousin in Bayombong Nueva Vizcaya. Tracking number is 1040542522.

Thank you.


55 AprilDave   (02-September-2015 6:59 AM)
Good day
im tracking the no. Which the online shop gave me. And from time to time i checked it from lbcexpress.com/track&trace. Now the status of my package states that delivery failed.. Non delivery.. And so on. What does this mean? What should i do? Thank you..

54 Charmaine   (31-August-2015 7:57 AM)
Hi i would like to inquire about my parcel. How can I get the parcel because the door to door delivery is failed due to house closed. Where can I get my parcel in LBC Tacloban branch. Heres the tracking number 80014929352 Thank you and more powers.

53 Dame Camille Santos   (28-June-2015 9:17 AM)
Hi. I am inquiring about the charges of a 12in x 12in x 3.5in backpack from Quezon City to Tupi, South Cotabato. LBC to door delivery.

52 Fregieray A. Chanjueco   (26-June-2015 1:36 PM)
Hello, I sent a document wednesday last week but the recipient hasn't received anything yet. I lost the tracking number so I need help tracing the shipment.

Here are the possible details that can help
Shipper: Fregieray A. Chanjueco
Contact: 09175990920 / 09235665548

Recipient: Fregie A. Chanjueco
Contact: 09159317011

51 hannah romero   (25-June-2015 2:37 PM)
Good pm, I just wanna inquire about my package sent to Philadelphia. it was said when I tracked it that it was signed for by Berroquet, does that mean that it has already reached Philadelphia? Thank you.

50 joyfel mariquit   (07-June-2015 7:59 AM)
Hi good day,my package send Friday from Iloilo,supposed to be i should received it yesterday.as i track my package I found out that its in cebu now.where will they deliver my package?

49 paul andre reyes   (15-May-2015 10:29 AM)
hi i would like to ask i was on the line with lazada earlier and i am going to ship a device that is defective they mentioned i can sent it through LBC for free now is that true? because i am on the way to the LBC branch in greenbelt

thanks in advance for the response

48 Diane Ymbong   (15-May-2015 3:34 AM)
Hey, I ordered a yogurt maker to be delivered at 1505 Corner Real and Bonifacio St., Tanjay City, Negros Oriental but I still didn't receive it until now since I ordered I think on Friday, 8th of May.

This is the tracking number by the way: 771000676891
I can see that it was fwd to Tanjay and received in Bais and it just stopped there. Any answers about this? I hope I get a reply very soon.

RECEIVED AT BAIS 05/13/2015 01:11:24 PM

Shipper's Name:
FORWARDED TO TANJAY 05/13/2015 10:46:12 AM
RECEIVED AT BAIS 05/13/2015 01:11:24 PM

47 jaijai   (06-April-2015 2:27 PM)
hi, i would like to inquire regarding my order from lazada, and the item came from hongkong, the tracking no is 80012210455, it was shipped last april 2, 2015, and up until now i cannot track it on your website. hoping for your fast response, i would like to track the whereabouts of my package.[color=red][size=8]pls contact me via email joannajuliaclemente@yahoo.com

46 airaaptrc   (01-March-2015 8:12 AM)

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