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LBC Customer Service: Chat Live Agent

Aiming to serve its customer the best it can be, LBC is now providing a customer service live agent where you can chat a customer service representative.

Click the button below to talk to an agent:

LBC Customer Service

About LBC

Founded in 1950, LBC is the leading courier and money remittance company in the Philippines. It has now over 1,000 branches in the Philippines and over 100 branches worldwide.

If you have any concerns or problems (such as remittance details, transaction inquiries) with LBC, you can post them in the comment below.
"LBC Customer Service: Chat Live Agent" was written by under the Business category. It has been read times and generated 251 comments. The article was created on .
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Total comments: 251
251 ann jennette alano   (21 October 2016 4:57 PM)
Goodday. I am also waiting for my package to come. Supposedly oct 17 pa kaso di nadating tas nakalagay sa website nyo nasa scs returns na. I provided info naman ton where my package should be sended kaso nasa inyo na ata ang problema. Pakiasikaso naman. Thankyou. By the way my tracking number is 771007483524

250 Raven Silvestrr   (18 October 2016 11:23 AM)
Good pm! Yung order ko na sa manila ko lang inorder til now hindi pa din nadedeliver sakin. 3weeks ko na siya hinihintay then laging "House Closed" ang status niya. Wala namang pumupunta dito, so pano mangyayaring house closed siya? Ang tracking number ko is 81101378783. Sana ideliver niyo na po yung shipment ko. Ilang araw ko na siya hinihintay.

249 Mary Jane   (17 October 2016 7:05 AM)
Good Day!
I've been waiting my LBC package for 2 months now since August 15,2016 from Dubai, what kind of services that your providing. We trust LBC that is why we selected your company. I hope that this message will reach to the management .

Thank you.

248 Sherilyn   (11 October 2016 7:11 PM)
Hi po, i really need your help. May ipinadala po akong document and expected ma darating cya today. Pero hindi cya dumating sa receiver.kailangan na kailang po niya g mareceive bukas ng umaga. Since mai delay dapat andun na cua bukas.pls naman po paki deliver napo bukas. Tracking #126410932476

247 Ramy keonisala   (10 October 2016 1:03 PM)
I just want my cellphone, that's all i need. I ask my friend to sent it for me from lbc vigan branch to butuan city lbc, for i am an ofw. But the the cellphone (samsung galaxy s7) is missing together with all the accesories, the time it arrived at butuan lbc branch and also it's lacking weight. That is my birthday gift to my wife, for god sake.

246 shiella   (10 October 2016 7:46 AM)
Hi! Good morning.
I have LBC tracking numbers and the status of those says "Shipment is with concern. Please click "chat with us now" to chat with our Customer Care Representative.", unfortunately I am unable to open your chat support.
Hopefully this message will reach you.
Thank you.

245 Annalie Oris Siscon   (08 October 2016 7:34 PM)
891005454962 . Please!!! What is so difficult with dropping it off to local lbc branch (sm consolacion branch please) your delivery man is not doing his job!!!

244 Perseval Ampilan   (07 October 2016 8:29 PM)
Yung pinadala soaking package from hongkong mag iisang buwan na.ang sabi ng LBC hokong 2-3weeks lang daw at makakarating na dito sa pinas ang package.until now wala paring made deliver saakin.nauna pa yung bago lang pinaship noong Sunday lang narecieve ko na.samantala yung September 11 pa hanggang ngayon di pa dumarating sakin.at noong tinatrace up na kung saan na yung ship last up date September 27 nasa manila warehouse nadaw hanggang ngayon wala paring update na iba.

243 Hazel Marzan   (07 October 2016 1:43 PM)
Good afternoon kindly check my parcel with the transaction code 179772818360 bound to San Pedro branch,Puerto princess,Palawan..I track it and there's a note that my parcel is with in concern,what does it mean?

242 maybelyn gelogo   (05 October 2016 2:59 PM)
Pwede ko po ba malaman kung saan ko makukuha yung lbc pakage ko mag iisang linggo na po kasing napadala from aklan hanggang ngayun di pa po dumarating important documents po kasi yun school documents po ..

Thanks sana bigyan nyo po ng pansin

241 Mia   (04 October 2016 8:40 AM)
Gud am.. Follow ko lang po ung pagkage namen from the US.. Ang sabi delivered na daw pero baket wla naman dumarating until now.pls responce naman kau agad.

240 VIBERLINE PANTANOZA   (03 October 2016 7:38 PM)
Follow-up order from Lazada with tracking number 791007344984 (expected delivery date: September 28 - October 03, 2016) and tracking number 791007337255 (expected delivery date: September 27 - October 01, 2016). Please facilitate the delivery of my order for it is very important. Thanks.

239 john Mark Pacurib   (03 October 2016 7:15 PM)
I just to follow up my order in lazada my tracking number 791007321680

238 michael belista   (03 October 2016 10:03 AM)
hi,hello...i just want to follow up my cargo,,ref,no.is 200091608093459.its been pick up last august15.and i have already check it in track and trace ,says its estimated arrival sept20 in manila seaport,now is october 3 already.please update me regarding my cargo.thanks

237 randy abu   (02 October 2016 2:05 PM)
why my bagage are too late,my bagage are pic up on augost 22,2016 and my tracking number is 1047736314 ,why until now is not delver in philippines almost 45 days

236 Janine reyes   (01 October 2016 2:24 PM)
Late delivery

235 Janine reyes   (01 October 2016 2:15 PM)
Follow up 1495099687513

234 bunnyvan   (01 October 2016 1:31 PM)
Do you ship Portable DVD?

233 raissa aquino   (27 September 2016 4:18 PM)
gud pm po follow up ko lang po ung inorder ko, pinadala na nila nong september 22, bakit po hanggang ngayon wala pa dumarating sa akin

232 tom howell   (21 September 2016 3:25 PM)
good pm po follow up ko lang po yong padala sa akin galing cebu kasi dapat ipapadala yon dito sa south luzon eh problema sa north luzon urgent po kasi yon ito yong tracking number po 179743762936,,thanks urgent po yan

231 Ador Santos   (19 September 2016 8:45 AM)
Ask ko lang bakit hindi tinatawagan ng deliveryman yung contact number ng customer sa parcel? 4 days ko na inaantay yung parcel ko and sabi nung sinubukan ko i-track nakalagay un-identified person. Ano pa purpose ng contact number sa parcel kung hindi naman tatawagan.

230 gerald regino   (13 September 2016 1:36 PM)
pag hindi ba nakuha ung pinadeliver today bukas idedeliver ulit?

229 femie palaña   (12 September 2016 1:17 PM)
Good afternoon! Follow up ko lang po yong pinadala sa akin.. Tracking number 179742217712. Thank you!

228 femie palaña   (12 September 2016 1:15 PM)
Good afternoon po! Follow-up ko lang po yung pinadala sa akin last week pa po yon..eto po yong tracking number 179742217712..

227 al jhon molina   (11 September 2016 8:55 PM)
good pm po.. i still didnt get my item po from you.. sabi out of delivery area.. pero bakit po yung cousin ko nakuha nya item nya na sa inyo din ipinadala eh magkapit bahay lang po kame... if may problem po sana kayo sa item bakit po di nyo na lang ako itext since i have my details on the item... galing po yun sa lazada since august 24 pa po yun,... kung out of delivery area bkit di nyo po iforward yun sa branch na nasa area.. do what your slogan say po sana.. thank you po...
name:Al Jhon Molina
location: Brgy. Bantug Cuyapo Nueva Ecija
#: 09067958548

sana po may response.. thank you po..

226 al jhon molina   (11 September 2016 8:54 PM)
good pm po.. i still didnt get my item po fron you.. sabi out of delivery area.. pero bakit po yung cousin ko nakuha nya item nya na sa inyo din ipinadala eh magkapit bahay lng po kame... if may problem po sana kayo sa item bakit po di nyo na lang ako itext since i have my details on the item... galing po yun sa lazada since august 24 pa po yun,... kung out of delivery area bkit di nyo po iforward yun sa branch na nasa area.. do what your slogan say po sana.. thank you po...
name:Al Jhon Molina
location: Brgy. Bantug Cuyapo Nueva Ecija
#: 09067958548

sana po may response.. thank you po..

225 Pia Wayona Cajigal   (11 September 2016 6:53 AM)
Hi! May I just inquire for the status of my parcel with tracking number 791007182801? When I track my parcel through your tracking tool it says that the shipment was not delivered due to payments issues. But then my order from Lazada was already paid through debit card. Kindly respond asap. Thank you.

224 Paula Bianca Aguilar   (09 September 2016 9:48 PM)
Hi I am expecting a parcel delivery dated 09/12/2016. It's a declared public holiday. Do you still deliver?

223 Alliezer   (05 September 2016 11:44 AM)
Tagal naman dumating ng Package ko.. nacheck ko na nasa Zamboanga Distribution nato noong September 1 2016. Hanggang ngayon wala pa din. 791007057770 and 791007055351. Please respond

222 Noel Malachico   (03 September 2016 7:23 PM)
Dissapointed talaga lage itong LBC from Lazada order 2weeks na imbes 7days lang yung delivery.
My tracking number: 771007029525 as you see status di alam address ko :3
Di pa ako tinawagan for question.
Contact: 09154088056
Address: Cebu
Consolacion 6001
Riverside Pob. Or. Consolacion
Landmark: FOODA

221 antenor galeza   (03 September 2016 8:33 AM)
status ng delivery please 81101840007... pangatlong araw na ngayon nasa inyo ang parcel... ang liit ng Cebu para ma delayed ng ganyang katagal ang delivery

220 Lysther Quinones   (01 September 2016 9:44 AM)
Good day! This is Lysther Quinones I am expecting a package from Victoria australia with this tracking number 1040408843..And i am expecting the package yesterday but still its not deliver yet...Thanks

219 Aizel Bautista   (26 August 2016 8:07 PM)
maipapaship ko po ba ang VAPE sa ibang bansa via LBC?

218 Desiree Parawan   (25 August 2016 3:13 PM)
771007023761 status pls!

217 Desiree Parawan   (25 August 2016 3:13 PM)
What is the status of my package from lazada?

216 Carlos Carl Torreon   (23 August 2016 11:20 AM)
Hey!!! Asan na ba itong delivery na to na bakit ang tagal dumating???? Lazada to!!!!

215 Aiai   (20 August 2016 2:10 AM)
I need to get the status of my order. I wasn't able to get my order? Now where can I claim the parcel? which branch in LBC cebu? I need a reply asap or else I will just cancel my order. Thanks reach me @09363789884

214 oliver abalos   (18 August 2016 11:54 PM)
bat po wala p ung order ko from lazada..? august 12-17 ang delivery date nya... alam nyo #ng dagupan delivery hub para matawagan na.. tagal ko ng nagaantay

213 RheaRemedio   (18 August 2016 11:15 AM)
Where is LBC Guam located?

212 RheaRemedio   (18 August 2016 11:14 AM)
Where is LBC guam located ir exact address

211 Maureen Layson   (17 August 2016 9:36 PM)
please check TN: 771006949435 from lazada.. thank you

210 Mark daryl S. Mayandoc   (17 August 2016 11:43 AM)
can you check on thins tracking please 771006822540...it is said that i will it up today...but the status according to ur.site is returned to origin..please...asap...lazada even told lbc cooyeesan branch to hold it and i will pick it up...

209 Regie Relabo   (15 August 2016 3:42 PM)
Kindly check nman yong parcel ko tracking # 181266060522
Last thursday pa yon ipinadala but until now hindi ko pa natanggap.What happen LBC???????

208 Regie Relabo   (15 August 2016 3:39 PM)
Ask ko lang po what happen about my parcel last thursday pa yon ipinadala but until now hindi ko pa natanggap..

207 Groot de Alex   (15 August 2016 9:32 AM)
can you tell me when you will deliver the box.number0616056801

206 Maria   (13 August 2016 8:24 PM)
Hello po,i just wanna ask about sa size ng box, kong pewedi bang e extend sa gilid para magkasya ang 37" tv, pewedi po ba, from US.

205 roselle gabriel   (13 August 2016 3:51 PM)
ask ko lang po kung pwede na ako yung sender pero ako din kukuha kasi po nag change ng location..salamat po

204 Jay Hizom   (11 August 2016 10:15 AM)
Im Just want to ask.. kasi yung Brother ko from Korea pinadala niya yung SPA niya dito sa cavite kasi need namin para sa kotche nakukunin namin... Pede bang Favor na sana Madala ngayon dito Nung sunday pa yon pinadala... From Jomel Hizon po galing yung Item... Thankyou and God bless

203 connie q. almadin   (10 August 2016 2:20 PM)
please reply po kayo

202 Karla Melissa Briones   (10 August 2016 9:11 AM)
Inquiry when we will be able to receive our package from LAZADA.

201 Michelle P. Rodriguez   (08 August 2016 3:24 PM)
Hi! i just want to trace the package i sent yesterday LBC Dasmarinas Branch to LBC Amsic Angeles Pampanga. The item cannot locate. 179716678855 is the tracking number kindly assist me.

200 Anne Paola Pangilan   (07 August 2016 12:18 PM)
Pa follow up naman po ng package ko. 771006783347.

199 Angelo   (06 August 2016 11:57 AM)
Good afternoon po LBC. May I just know about the whereabouts of my package that I ordered through LAZADA in which I opted for the COD option of payment.. Here's my tracking number po Thank you. 791006781332 :POSTED STATUS : PEN - NO PAYMENT

198 Honey niala   (01 August 2016 7:13 PM)
Hi good evening i just wanted to ask po, nag order po ako last week sa lazada ito po yung track # 771006732256 na track ko po siya pero ang sabi received at SF-cebu kailan ko po ba ma kukuha ang item dito sa LBC BAIS BRANCH po ?

197 Michael Bulanday   (01 August 2016 3:54 PM)
yan po tracking number, bakit hanngang ngayon wala pa package ko.? tagal na a, last week pa po yan? nasan na po npunta?

196 Honey pearl guiritan   (01 August 2016 11:14 AM)
change pick up to deliver 179732983702

195 Angel Jewell D. Aguinaldo   (30 July 2016 12:11 PM)
Can I follow up what is the status of this tracking number:80019602365.
Dapat noong isang araw pa po iyon.
Sabi ng lbc branch Sa bitas cabanatuan on the way Na kahapon pero Ala pa din po hanggang ngayon.

194 Armeine Ataiza   (26 July 2016 9:58 AM)
I have a complaint and I wanted to be COMPENSATED!!!!! Tracking number 179716185175 up until this email made I have not receive my delivery. It suppose to be used on a wedding on July 22 but since your service sucks we had a lot of inconvenience!!! It was for emergency we SPECIFICALLY asked LBC Daraga if it will be delivered on July 21 and they said YES so we entrusted the delivery to you but nothings happened. The delivery was very important. I want an immediate action on this!!!

193 Jhols manalo   (26 July 2016 7:47 AM)
Can I follow up what the status now this tracking
311189791678, the reason of sm trece branch just new branch they said thats why delayed???

192 Jhols manalo   (26 July 2016 7:44 AM)
Tracking # 311189791678 what happen this package items since july19,2016 until now no response LBC branch in SM trece cavite????????

191 alvin villote   (24 July 2016 7:03 AM)
Pwede poh bang maideliver na yung order ko..kahapon pa dapat yon..tsakka paki-update nung delivery

190 alvin villote   (24 July 2016 7:01 AM)
Paki update nong delivery ko galing lazada..kasi dapat kahapon pa yon..

189 alvin villote   (24 July 2016 6:59 AM)
Ask ko lang kong makakapagdeliver kayo ngayon?

188 Marlon Liwag   (22 July 2016 11:11 PM)
Sir/Ma'am, pwede po bang mag pa air cargo ng JBL flip 3 speaker? From Italy to Pinas po?

187 Golda May Cimafranca   (22 July 2016 5:44 AM)
Ask lang po Ano na updates sa order ko from lazada ang items ko po is TV 43 inch hanggang ngayon di pa na deliver.

186 mutin landasan   (21 July 2016 10:15 PM)
I order in Lazada. And the courier is LBC.. It is a cash on delivery. How can a get my item order in Lazada and pay it if ur posted status in my order is non delivery?

185 Romnick   (20 July 2016 3:50 PM)
I'd like to inquire about air cargo of how much will it cost me and where can I get a box for this.

184 marco atienza   (19 July 2016 4:02 PM)

good day,

just want to ask if i will send 32 inches LED TV from Cavite to Batangas.
how much would be the charges.

thank you

183 Analyn   (17 July 2016 8:05 PM)
Dear Sir/ Ma'am,

Greetings from Muscat City, Sultanate of Oman!

182 jerickson viñarta   (17 July 2016 7:06 PM)
good eve, i just wanna ask if pwede makapag padala ng durian fruit via lbc? yung tatanggalin lang ang laman at isi-sealed sa tupperware? balak ko sana magpadala ng durian sa relatives ko sa manila, im from bacolod. thanks

181 louie malitao   (09 July 2016 11:07 AM)
hi good day
ask ko lang po kasi po nawala po yung lbc card ko powered by rcbc ano po bang ducoment na pwede ko ipakita para mapalitan ang card

180 irish   (04 July 2016 7:55 PM)
hi i need updates on my package. i purchase it in lazada june 12 and up to now wala pang feedback

179 Mary Grace Patlingrao Matubang   (04 July 2016 1:50 PM)
Pano namin makukuha yong mail namin na binalik sa dfa? Maling date kasi ang binigay ng lbc sa dfa. Dumating daw ng june17 sa lbc Tanay at nag pending for 10 days Kay binalik ng lbc Tanay, samantalang ang date na binigay ng lbc sa dfa megamall ay July 2. Kailangang kailngan namin ASAP yung passport

178 Pamela   (03 July 2016 8:37 AM)
Balak ko po sana mag shop online sa amazon i prefer lbc shippin cart as i dont have debitcard or credit card.. Tama naman us vituaal address ko its already 1 month my storage still empty

177 camille manalastas   (02 July 2016 7:30 AM)
i want to know my tracking no. because i forget to get to our office

176 Beth Tanaka   (02 July 2016 5:12 AM)
I would like to know where is your office in Tokyo and if you can give me the contact details.


175 R0wena guerrero   (01 July 2016 2:17 PM)
Can you please provide me any contact no. Of ifugao vizcaya delivery hub..thanks

174 billy tolentino   (01 July 2016 8:02 AM)
hello, good day!

ask ko lang kung pwede akong humingi ng copy ng receipt ko nung May?
may na-issue naman sila sa akin na receipt kaya lang nawala.
kaya kung pwede sana makapag-request ng copy kailangan ko lang sa requirements ng credit card.

god bless!
thank you.

173 julie fangonilo   (01 July 2016 7:21 AM)
Do you accept quad cane (declared value is P500.00) ship from sucat to tarlac?

And can I add 6 packs of OTAP on the parcel? How much is the shipping cost for these items? Thanks

172 Cherry   (29 June 2016 5:18 PM)
Ask ko lang po sana paano po magpatransfer ng pick up na sa mas malapit na branch from my place example they sent my package to vigan how can i ask them to transfer it to candon for me to pick up.thank you

171 Sitti   (29 June 2016 11:51 AM)
Hello, would like to ask how much is the shipping fee for package less than 1kg (0.5kg, 16 x 12 size) from Manila to Romblon and from Bataan to Romblon? Thanks.

170 may   (24 June 2016 10:59 AM)
Hi i would like to know what time can i get my package/

169 Angelie inonata   (21 June 2016 8:43 PM)
Magkano po ang rate ng padala ng driving license from manila to Tokyo Japan thanks po asap

168 davie maciado   (21 June 2016 6:06 PM)
gusto ko lang sanang malaman kung saan na ang box ko until now hindi pa dumadating sa amin nakauwi at nakabalik nalang ako ulit wala pa rin almost 2 months na nasa Cagayan pa rin

167 irene   (20 June 2016 9:34 AM)
Hindi po ako titigil this week hangga't hindi po na forward yong package namin!

166 irene   (20 June 2016 9:32 AM)
Kindly reply my question sa madaling panahon dahil masama na po ang iniisip namin dahil sa mga pangyayari dyan sa custom natin sa atin!

165 irene   (20 June 2016 9:29 AM)
Good morning po,pwd po mag ask kasi po nagpadala ako expected date darating sa amin is june 15 tapos hanggang ngayon wala pa po?dito pa po muna ako lumapit sa inyo sa ngayon,bakit po ganoon?

164 Annabelle asada   (16 June 2016 3:30 AM)
Good day! What happen to my shipment? Para sa dinalupihan bataan un bakit napunta ng tuguegarao paki email namn.po ang tuguegarao branch na iforward na sa dinalupihan bataan branch ang parcel ko kasi 3 days na sa knila wala pa silang gunagawang action

163 roland   (15 June 2016 11:08 AM)
follow up lang po sa package namin tagal na po dumating sa manila noong MAY 24 tapos MAY 27 forwarded to cotabato going until now june 15, hindi pa dumadating dito ang package sa lebak sultan kudarat.
.....bat ang tagal dumating?

162 annapolis sanpablo   (10 June 2016 11:19 AM)
good day, kindly give me a number of lbc san pablo branch, thank

161 Monark   (31 May 2016 11:27 PM)
What number for sf cebu can i call just to track where my item located in cebu lbc branch.

160 Cesar T. Villanueva   (29 May 2016 6:01 AM)
please send me your quotation reg my cargo:10 boxes of pizza Cheese at 12kg/box.Destination-Baliuag to Centro,Tuguegarao City.Travel/Delivery time/no of hrs/day to be deliver in the dedtination. Pls reply.Thank you

159 Godofredo   (28 May 2016 10:35 AM)
Good day po sa inyo, Yong Openpinoy po ay hindi pa nakakarating yong pinadala nila sakin kasi nagkamali ng address yong nakalagay sa pinapadalhan nila. Di ko talaga alam ang lugar na yon na nakalagay. May magagawa ba kayo d2 eh luginglugi na kami sa pera namin di napakinabangan sa ilang mga araw.

158 Jackylin Balubal   (27 May 2016 11:19 AM)
Good Day!Can you provide me the contact number and address for iloilo delivery hub 1.Please. Hoping for your response!!

157 lei Ann   (26 May 2016 1:07 PM)
I sent document last May 22, 2016 in Tagbilaran. Until now May 26, 2016, my docs were still not received. I checked in your online tracking:
May 24, 2016
01:08 am
May 24, 2016
01:08 am
May 22, 2016
05:47 pm
Date & time are usually in local time of the checkpoint location.

156 dyonsm   (16 May 2016 6:45 PM)

155 Kim cortez   (12 May 2016 6:53 PM)
Why i still didnt receive my package? May 12 is the delivery date. I searched it on lbc tracking number and it says SHIPMENT STATUS: RECEIVED. Does it mean someone received my package? First time here.

154 jigal trivedi   (06 May 2016 3:45 PM)
I want send money to emely she live in Mariveles st. Quezon city manila. She want to visit the india. How can it possible

153 Abel   (06 May 2016 11:26 AM)
i want to place an order but do not see my barangay on your menu , i live in Basco Batanes . I can receive from Lbc , Jrs And ToGo here. What do i do?

152 Denis   (05 May 2016 10:19 AM)
For your kind assistance please as I have sent the document package to our counterpart in HK yesterday through your branch at Ayala Town Center Alabang. It's just that I was told that it will arrive around 3-5 days. We need the package to be delivered by tomorrow, 06 May 2016 even if we pay more. Tracking #: 191111811316. Please email me your feedback

151 Thee reyes   (28 April 2016 8:13 AM)
Hi there!
May I ask the operating hours of the LBC branch in town square Quintin salas jaro Iloilo city? Thank you!

150 kenneth monte   (26 April 2016 10:29 AM)
good day,i have a problem regarding on my package from chicago,which is the adress,beacuase the adress displayed on my tracking # 1094563617 is not correct,the correct adress is brgy,sungi dulag police station, dulag,leyte.. not brgy.sungi dulag police station,dulaguete cebu..on the error is the dulaguete cebu,instead of dulag leyte,,i hope and i pray that as soon as posible u will correct,thaks and more power.

149 Rosana   (26 April 2016 7:38 AM)
Hi please check real time status with this tracking number 179726389405..

148 ivy arda   (12 April 2016 1:00 PM)
Hi pls advice est del date for 161566694145. thanks

147 jovette uy   (12 April 2016 11:38 AM)
i lost my traking number and i lost my receipt.. please help

146 jovette uy   (12 April 2016 11:37 AM)
i lost my tracking number and receipt. What will i do? please help

145 Honey   (08 April 2016 3:59 PM)
Hi please check real time status of this tracking number 161602919203. My client need the parcel today.

144 ryan   (05 April 2016 6:39 PM)
I thought that LBC is an express but my thought wasn't right because my wife sent me my documents on Saturday around 9 pm but untill now I didn't receive it it'salready 3 day. Their service wasn't good also on the pick up area. The area is branch anda circle port area manila thtey told me I can pick it up on your delivery hub.

143 Ritchie Jane   (05 April 2016 1:08 PM)
How many days will it takes for a mail to arrive from iligan to manila?

142 Maylin   (02 April 2016 10:04 AM)
Hi i just wanna ask if you are capable of shipping vape or electric cigarette from philippines to u.s? Thanks

141 SHEENA   (30 March 2016 11:50 PM)
hi, how much shipping fee from sta rosa laguna to manila..
pillow case lng 4 pc and 1 bed sheet.. thanks

140 Maricel Arbes   (22 March 2016 11:37 AM)
Please track 179417342788.i expected and needed it today.last night sent was nextday delivery .my location is malaybalay

139 Ruben/jose ramiro   (19 March 2016 1:46 AM)
3 boxes was pick up on February 2, 2016 from 612 price street Daly city california 94014. consisting Tracking number as follows:
1. track#= 1057936731
2. track #= 1057936740
These two boxes was already delivered on march 17, 2016 received by Myrna coloma @ la Union.

3. track # 1057936685 this track number is printed from my payment receipt amount 201 dollars. but my yellow invoice different track number which is 1057936596. It doesn't match and theres no details once I do track after shipment. Kindly investigate this missing box.
Your immediate action is fully appreciated.

Jose Ramiro
C. p. # 650-834-7772

138 Rolly A. Berganio   (18 March 2016 8:32 AM)
Good Day!

I would like to inquire any update about the document sent to me through LBC from Bank Card under my name, Rolly A. Berganio.

Thanks & regards

137 melanie olgado   (02 March 2016 9:34 PM)
Hi when is the delivery date of my cargo box?

136 Maggie Balanoba   (02 March 2016 7:09 PM)
Hk good evening. I just want to inquire if much it cost for 10kg box from Manila to basco BATANES. Thanks

135 Paterno Gacayan Jr   (29 February 2016 8:41 AM)
Good day Sir/Madam, I would like to know what is the status of my document/pouch which I was supposed to receive last Friday but until now I still haven't received it. If so you're promise to deliver it within 1 day is false. The tracking number is 126249421549. I these documents ASAP, hoping to hear from you soon.

134 Clarita   (27 February 2016 6:22 PM)
Good evening Sir/Ma'am,
May we request for our documents which has Tracking# 80018101626 which was stated to be return to origin be returned to LBC Baguio as soon as possible so that we could pick it up. Recipient was expecting to receive it from the stated address (door-to-door)only to find it's for pick up
Kindly reply as soon as possible for our concern.
Thank you and more power!

133 jeralyn   (25 February 2016 6:38 PM)
gudevening maam/sir!
i would to ask why my package in pulang lupa,brgy.bagong sikat bulalacao,oriental mindoro to regalado kalibo aklan branch has not yet delivered??.i tried to track and trace but the answer is not yet registered,.can you help me in my problem regarding my package..because in it is almost 4 days now.

132 Michelle Jane Goodhew   (20 February 2016 11:47 AM)
i would like to trace my package but my sister lost the receipt

131 khris arnel abenion   (15 February 2016 2:18 PM)
Good day to you maam/sir.. im asjking why my track number is not yet registered.. im waiting for your respond

130 Corazon   (12 February 2016 5:10 AM)
i would like to know when it will be delivered in to my house the balik bayan box.it says received to Cebu distribution team already.please let me know the estimated date and time.because I will be out of town Feb13 until 15 2016. Thank you.

129 chynna   (09 February 2016 6:03 AM)

Just want to ask how can i track the tracking number that was given to me by my friend? because it shows that the tracking number should only consists of 12 digits mine have 13 and it was sent via U remit.

Thank you,

128 Ronnie simpson alvarado   (29 January 2016 10:45 PM)
Good day...
I would like to inquire about my delivery items i ordered on a online shop. By the name Mylene M. Alvarado #12 purok 2 san miguel lubao pampanga. if they already sent thru LBC? They dont give me any information or tracking #. How can i know if they send this? Please help me for this...thank you...

127 louise   (29 January 2016 8:37 PM)
I want to trace my package

126 russell torrevilla   (29 January 2016 3:06 PM)
where is the location of solution crossdock alabang, I have an orderes in Lazada last week and base on the track no. it was sent last two days ago (January 27,2016). Hope there a good feedback regarding to thjis concern.

125 lorgen pindog   (27 January 2016 9:21 AM)
20/01/2016 21:19:47 Your item(s) has been shipped with LBC.
For more details on your shipment, please enter your tracking number [791004463988] on LBC tracking page.
Please allow 48 hours for the status to be available on LBC system.
18/01/2016 17:37:42 Your item(s) is being packed and ready for shipment at our merchant's warehouse.
18/01/2016 12:15:05 We are processing your item(s). Please refer to the product page for more specific lead time of your item.
18/01/2016 12:15:05 Your order has been successfully verified.
18/01/2016 11:49:22 Thank you for shopping with Lazada! Your order has been received and is going through verification process. Next update will be sent to you via email soon.
Package contains:
MSM-HK Battery for LG BL-41ZH
MSM-HK Battery for LG BL-41ZH
Qty: 1

kindly check my items

124 RONNEL CAMPOS   (26 January 2016 7:59 AM)
why my document that sent me was not delivered yesterday?the status says it will be deliver yesterday by jessie naguita

123 Nary   (16 January 2016 9:08 AM)
How many days it takes If I send 40 inchs television from antipolo to northern samar?

122 marie joy ordona   (13 January 2016 9:51 AM)
complaint can you please contact me reagarding to my delivery from asua united bank

121 dale   (10 January 2016 1:14 AM)
hi just wanna know what happened to my shipment
when i check it it says it was having problem as the address was unknown. I waited 2 days for this and saw an LBC truck in my area but they did no stopped by.
tracking number is 179563406204 and if it cannot be delivered to my house i can pick it up in LBC waltermart Munoz to avoid having hassles and wasting my time. I have a job as well and i just cannot leave work because of your poor service

120 Jindee Ann Jutba   (08 January 2016 8:22 PM)
good evening. i lost my receipt on the box that i've sent and i haven't texted the tracking number to the receiver. how can i get my tracking number again?

119 camilla barclay   (07 January 2016 4:58 PM)
Hi,I keep trying to check my package status and every time I put my tracing number it says it's not yet registered. What does this mean?

118 mayrie con amen   (07 January 2016 12:03 PM)
my order tracking no. is 771003799516 and the delivery status was failed to deliver, what should i do?

117 Aster Almo   (05 January 2016 12:24 PM)
I would like to inquire about your rates of shipping from Manila going to Mindanao and Visayas. We have our own box size is L24" x W15" x H10.5" and around 60 kilos of weight. How much per kilo? and if we are going to send our shipments thru LBC with the same weight at 60 kilos, how much will it cost us?

Hope for your kind assistance regarding my request.

Thank you and regards,

116 clyde   (01 January 2016 8:12 PM)
Hi. My package still cant be tracked. Why is that? in my email it says that i can track it after 48 hours from the time it was shipped. It was shipped last 2 days ago. more than 48 hours already. Hope you could update me soon. Thank you.

115 Ramona   (30 December 2015 7:00 PM)
I just would like to know if i can send some stuff to someone who is below 18? I mean, is it okay if they will be the one to receive it or i will ship it to them?

114 John Vergel Estrada   (29 December 2015 6:16 PM)
We placed an order in Lazada last 12/26/15 and they say that I should receive it on 12/30/15-01/01/16. But as I check it seems like it is still at SOLUTIONS CROSSDOCK - ALABANG. Hope I can receive my package at the same date as what they've say. It is a smartphone. My tracking number is 771004058907. Hope you can do something about this. Thanks.

113 Ronalyn Espallardo   (28 December 2015 12:40 PM)
Status of my order 891001792926

112 Mark Bryan Suyat   (28 December 2015 7:48 AM)
good day LBC. I just wanted to know. Do you have any plans to deliver my package. It has been day yet it was still in manila. Here is the order number 771004024373. It seems that you really have a poor snail moving service. A lot of customers now are so disappointed with the service that you are giving. Hope that it would change. Do something to fasten your service. Thank you. Have a good day.

111 KCG   (28 December 2015 3:05 AM)
Follow-up for Tracking NO. 179405780836. Everyday, I hope for updates from Lazada about my product sent via LBC for replacement. I have not heard anything from them. If I may ask, how long shall I wait for it to be delivered to their hub? If the delay is caused by the holidays, well you should have atleast informed the public. I am quite upset. But thank you, anyways! I am hoping for a prompt reply.

110 EBNER ALBERTO   (23 December 2015 4:40 PM)
as posted on your track and trace my ordered item from Lazada was received at olongapo delivery hub on 12/21/2015 at 11:08 am and was out for delivery the same day at 12:46 pm but up to now it was not delivered to me. i checked it today but there is a posted status that the item is pending- no payment. i ordered this in cash on delivery basis on 12/10/2015 and received an sms from lazada on 12/13/2015 that the order is being shipped. what seems to be the problem?

109 JES ADVINCULA   (23 December 2015 3:15 PM)
where is my package tracking number #1089995652from middle east

108 APRILYN MARIE BAUSAS   (23 December 2015 1:06 PM)
Good day!

107 natasha matucad   (22 December 2015 1:37 PM)
i want my product to be delivered today. today is the last day for the estimated delivery.

106 Al Kevin Silva   (22 December 2015 12:16 PM)
My package has not yet arrived. It was supposed to arrive yesterday. Can you please do something about this? I need it ASAP. Thank you!

105 Loreidel Cordero   (22 December 2015 10:51 AM)
Hi, I just wanna ask about Tracking 791003571650. I've been calling the service phone number here in Iloilo but still keeps on ignoring me and cancelling the calls. I already talked to them yesterday that i'm expecting the package since yesterday and preparing my payment. I'm planning to leave Iloilo for a vacation and still waiting for my package and to pay it. Hope you can do something about it. My trip is being delayed due to the delivery i'm waiting.

104 Rissa   (22 December 2015 8:20 AM)
Good day. Would just like to follow-up my order on this tracking number: 791003937724. When traced, it says that it's already received on cross dock solutions alabang. Its a christmas gift to my son, hope it will arrive before then.

Thank you and God Speed!

103 marniel telimban   (22 December 2015 5:54 AM)
gudmorning..did my order is still at crossdoçk alabang?what is its cargo? and when it will be out for delivery..i hope it will arive here in tacloban city leyte before dec.25 my order no. is 771003943566

102 reno   (21 December 2015 2:47 PM)

101 joanna15   (21 December 2015 12:57 PM)

100 Glenda Marie villa   (21 December 2015 9:48 AM)
Hi just wanna ask how much is the rate of sending 1shirt going to Australia ?

99 Joan Filart   (20 December 2015 9:18 PM)
Good day. Would just like to follow-up my order on this tracking number: 791003646196. When traced, it says that it's already received on cross dock solutions alabang. The delivery date should have been on the 18th to the 20th. It's already the 20th, 10:17pm and my order hasn't arrived yet. I need my order delivered asap becuase i'll be leaving on the 22nd for out of town trip. If you could do something about it that would be great. Thanks.

98 Jeffrey   (20 December 2015 12:49 PM)
Hi! I just want to keep track of my shipment that i ordered from lazada. I have been waiting for it since December 14 to 16 because i was told that i will recieve it on those dates. However, it is already December 20, 2015 but i haven't recieve it yet. Please deliver it now. I badly need it. Tracking no: 791003480263. THANK YOU.

97 Elisha Bagiw   (19 December 2015 1:01 PM)
Hai. It's been more than two weeks since lazada emailed me that my orders were being shipped. It was stated in tha track and trace that my orders were delivered in ifugao vizcaya hub but where is that exactly? Then just now my orders were returned to scs courier facility manila. Why? If they have my orders why not contact me? No calls no texts. And i thought they will deliver it in my doorstep! Please deliver it i need my orders now. This is my tracking no.771003410307 Thank you

96 Jave Mark L. Samia   (19 December 2015 8:02 AM)
I am the recipient of the Item. 771003573353, I was informed that It'll deliver in LBC San Fernando City,Pampanga, Philippines. Would it be possible to reroute it to your other branch in LBC Nepo Mall Angeles City, Pampanga? I've been reaching you through your given numbers but your server was too busy. Please respond on this email and I will get back to you the soonest possible time I can.

PS: All your customer support nos says "the number you've dial is incorrect". So disappointing!

95 PATRICIA FAYE SANTOS   (18 December 2015 5:38 PM)

94 kheyji   (18 December 2015 2:36 PM)
bakit ang tagal ng delivery? kailangan ko na bukas ung item wala pa din hanggang ngayun.. tapos ang tagal sumagot sa CS ....-.-

93 Isabella Carpena   (17 December 2015 8:50 AM)
Tracking Number: 791003436706

RECEIVED AT SF - CEBU 12/11/2015 01:32:14 PM

ACCEPTED AT:LAZADA 12/08/2015 10:45:51 AM
FORWARDED TO SF - CEBU 12/10/2015 03:08:44 AM
RECEIVED AT SF - CEBU 12/11/2015 01:32:14 PM

Status has been stuck to this since 12/11/2015 01:32:14 PM.
It was supposed to be delivered on the 11th of December.
When will you deliver the package?
What exactly are you waiting for to get this moving?

92 Coleen Andales   (16 December 2015 12:29 PM)
I couldn't track my package with this tracking number 80017605497 i need it by friday...

91 Coleen Andales   (16 December 2015 12:29 PM)
I couldn't track my package through this LBC tracking number 80017605497

90 Jeffrey constantino   (16 December 2015 10:11 AM)
Please track my item. Tracking no. 771002967618.. lazada emailed me that they have already delivered the item. But I didn't received any yet..

89 April Jane Quiles   (16 December 2015 9:45 AM)
Hi, can i ask what is the hotline # for delivery here in cebu city,cebu .

88 JANET TOMIMATSU   (16 December 2015 7:56 AM)
Good morning
May I follow-up Tracking Number 179546341352
Your prompt feedback is highly appreciated
Thank you
Janet Tomimatsu

87 je benitez   (15 December 2015 6:38 PM)
pls..extend my transaction .tracking no.12621362713 .claim tommorow

86 Abigail D Herda   (13 December 2015 1:42 AM)
Tracking Number: 791003262448
RECEIVED AT SF - CEBU 12/07/2015 02:45:57 PM

ACCEPTED AT:LAZADA 11/30/2015 11:06:28 AM
FORWARDED TO SF - CEBU 12/05/2015 03:51:52 AM
RECEIVED AT SF - CEBU 12/07/2015 02:45:57 PM

Status has been stuck to this since 12/07/2015 02:45:57 PM.
It was supposed to be delivered on the 6th of December.
When will you deliver the package?
What exactly are you waiting for to get this moving?

85 Carol M. Carullo   (07 December 2015 3:24 PM)
LBC Receipt No. 7440815, with tracking number 179536574489 under the name of Carol M. Carullo. The release of my passport at DFA is last 3 December 2015, it was supposed to be deliver last 4 december 2015. Upon checking with LBC websete on track and trace it has a comment that, your meesenger deliver it but has a note HOUSE CLOSE. Please be advised that it is not true because the address 6th Flr. Yrreverre Square Bldg. 888 Mindanao Ave. Quezon city, 1116 is not a house it is an office building. My Aunt owns this building and she said that she has security guards on duty 24/7. I need my passport within the day or else my application abroad will be cancel by my employer.

84 iris acog   (07 December 2015 1:30 PM)
Bad service! Guys can you please locate where our items were delivered? It's already 5 days and as of now its missing as per LBC head office. Very disappointed!!!tracking number 311183400621

83 maria charrez angel   (06 December 2015 12:18 PM)
How can I get my tracking no?reply asap

82 maria charrez angel   (06 December 2015 12:11 PM)
How can I get the tracking no?

81 maria charrez angel   (06 December 2015 12:02 PM)
Hi good pm...I lost the control number.how can I get it?...I'm the sender maria. Charrez m.angel..receiver lourdes a. Franuelas..1200 the amount please reply

80 Dave   (29 November 2015 11:45 AM)
I had a parcel send from Davao to Tagum City that never arrived Hold for pickup at LBC
never arrived and tracking number given me comes back as invalid

Can LBC find this in Lost and Found

79 robert   (26 November 2015 2:13 PM)
i have a customer and the item hasn't been delivered yet?

track number. 161464776165

delivered to... 09064472679 benjie mesias / or roland

78 Mary Joyce Ponseca   (24 November 2015 7:56 PM)
Hi, please hold tracking number 103773000353 with amount of 2k sent to Marinduque because I cant contact their cp numbers. Please wait for my confirmation before giving the money. Kindly advise me thru text if theres a certain item to be sent to me before claiming the money.this is my number 09255109129. Thank you

77 Jho   (21 November 2015 9:11 PM)
Wanna know if u allow fruits for packages...

76 EIMEREEN   (20 November 2015 10:28 AM)
good day, can i send 5 pails 20L per oil to iloilo, its an urgent demand and it has to be deliver right now. how much it will cost?

75 Judy F Gacutan   (19 November 2015 5:00 AM)
I just wanted to ask if you delivered a confidential document at the address given then the reciever person is not around is there posibility that you will delivered again in second time around.and one think the delivery man took the contact no.of the person to the mediate family of the reciever..As my concer is there a second attemp to deliver the document.
Thanks and please response me..

74 Mischelle Ariola Guitao   (18 November 2015 8:22 AM)
Good Morning. I am just wandering why it keeps saying in the tracking device that my order is out for delivery but it is already for about 2 days that my order are being pending and cancelled for delivery. My address detail is complete. I am just making my patience stretch as long as I can. Please make action. Thank you. By the way, I'm from Zamboanga City, just give me the telephone number of LBC and I will be the one to follow up my order.

73 john ryan   (15 November 2015 4:30 AM)
I am having a problem with a delivery I was told delivery was impossible to Lake Sebo on Mindanao and that the recipient must pick it up in GenSan
please call her at639268247311 her name is Zenaida Langgong
Please email me and tell me that you have received this email and that phone contact has been established with recipient
John Ryan

72 Ma. Fenelle de Erio   (14 November 2015 5:17 PM)
Good evening!
The item that was supposed to be delivered today had an error of address incomplete. What other way that the item can be delivered to me?

71 noemi   (08 November 2015 5:39 PM)
Hi,i just wanna ask how much is shipping fee of 2 samsung phones from Tarlac to Texas USA?please answer...thank you.

70 Crissajoy Maquiling Jintalan   (30 October 2015 2:42 PM)
Good day! I just want to know if i can pick up my package at the sorsogon hub today. Tracking number : 791-002-703231. It's a COD from lazada. Because i will not be at home tomorrow and the next 7days. Thank you!

69 yvette d. verano   (24 October 2015 0:12 AM)
my uncle sent a document dated October 22, 2015, I haven't receive it yet. i traced it earlier through the tracking number sent to me by my uncle. according to my query, the said document was delivered to a certain Saludes with no first name, no contact number and no address at 6:06 pm October 23, 2015. here's the tracking number: 139442222856. how come, the document intended for me was given to an unknown person and without my authority? what can YOU DO FOR ME regarding this matter? please advise. thank you.

68 Daisy Jehn Sarceno McCartney   (23 October 2015 9:00 PM)
hi good evening. I have a shipment with lazada and LBC is the carrier. I have been tracking this but it keeps on saying not registered. Please check this tracking number 791002601227 and please tell me where the hell is this now?? thank you!

67 larcypm@msn   (23 October 2015 8:24 AM)
Hello, please send me the date when I can receive the 2 boxes I sent on the first week of September . Can I send me a secure email where I can send my personal info name address.

66 dearna penaranda   (21 October 2015 2:54 PM)
my brother send last Monday afternoon around 1 pm and i am expecting it by yesterday but until now i haven't yet receive..

65 dearna penaranda   (21 October 2015 2:52 PM)
hi, i just want to know how long it will take to receive my parcel from iloilo going to manila?

64 Jerald Jade Fregillana   (20 October 2015 7:43 PM)
I would like to follow up my order in lazada,its been six days since I received the tracking number, everytime I check it in your track and trace tool it says that my tracking number is not yet registered. What should I do. I thought I should wait for 48 hour in order to track my item. Its been six days how come I still cannot track my order. Need your Response. ASAP.

63 Jie Anne Espinosa   (17 October 2015 1:30 PM)
It has been 8 days since I orderedfrom Lazada and they have given me info that my order is shipped through lbc. I assume that my waiting period would just be for seven days. I haven't received any and I am getting pissed. Here is the tracking number please respond immediately. Thank you. 791002548699

62 arviegail mendones   (15 October 2015 10:29 PM)
Hindi ko po makontak ang number nyo na nakalagay sa website nyo.. nag track po kasi ako at nakalagay ay incomplete address..mukhang hindi naayos ng sender ang pagsulat..eto po address ko para sa tracking# 181251612591


Sana makarating na dito yung package ko..salamat..

61 Marino Z. Santos   (10 October 2015 8:37 AM)
i would like to follow up my order til now i didn't receive and i'm still waiting because i will use it today for my sister's birthday.Last Oct 6 i've tracked my order and it's in Tagbilaran City til now it's still there.Can you deliver it today? I really need it. tracking number is 771002354149.COD.thank you!

60 Rodelyn Estacio   (28 September 2015 9:26 PM)
Tracking number: 791002185611 I really need the parcel..please check and deliver to my house since its a cash on delivery from lazada

59 Rodelyn Estacio   (28 September 2015 9:24 PM)
Hi good evening i have a package from lazada tracking number 791002185611 .they forwarded to Ifugao Vizcaya and they recieve last september 21 2015
And as of today september 28 they said it delivery failed.. and return..can you please check the package i really need it..thank you

58 Melvin O. Respeto   (22 September 2015 8:48 PM)
Hi Good Evening. I have a package from Lazada and it is badly needed, as I checked the status of the package at LBC tracking page it is stated there that the package is RECEIVED AT NAGA COURIER DELIVERY TEAM 09/22/2015 03:54:10 PM and POSTED STATUS : OUT OF DELIVERY ZONE 09/22/2015 04:47:00 PM why is that they did not try to contact me, and the delivery address is Sto Nino sagNay Camarines Sur Near LBC Goa, why the package is not forwarded to LBC Goa Branch, and how do they found my address in naga city? where in fact my address is Sto Nino Sagnay Camarines Sur. So how do I get that package? Thank You.

57 Ann Doris Cubeta   (16 September 2015 9:34 AM)
Pls help.
i need update on my lost box.
tracking num 161467114468

56 GEMMA SHEARER   (09 September 2015 10:00 AM)
Hi LBC staff member,

Can you please confirm the expected date of arrival of my box to my cousin in Bayombong Nueva Vizcaya. Tracking number is 1040542522.

Thank you.


55 AprilDave   (02 September 2015 6:59 AM)
Good day
im tracking the no. Which the online shop gave me. And from time to time i checked it from lbcexpress.com/track&trace. Now the status of my package states that delivery failed.. Non delivery.. And so on. What does this mean? What should i do? Thank you..

54 Charmaine   (31 August 2015 7:57 AM)
Hi i would like to inquire about my parcel. How can I get the parcel because the door to door delivery is failed due to house closed. Where can I get my parcel in LBC Tacloban branch. Heres the tracking number 80014929352 Thank you and more powers.

53 Dame Camille Santos   (28 June 2015 9:17 AM)
Hi. I am inquiring about the charges of a 12in x 12in x 3.5in backpack from Quezon City to Tupi, South Cotabato. LBC to door delivery.

52 Fregieray A. Chanjueco   (26 June 2015 1:36 PM)
Hello, I sent a document wednesday last week but the recipient hasn't received anything yet. I lost the tracking number so I need help tracing the shipment.

Here are the possible details that can help
Shipper: Fregieray A. Chanjueco
Contact: 09175990920 / 09235665548

Recipient: Fregie A. Chanjueco
Contact: 09159317011

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