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LBC Customer Service: Chat Live Agent

Aiming to serve its customer the best it can be, LBC is now providing a customer service live agent where you can chat a customer service representative.
Click the button below to talk to an agent:

LBC Customer Service

About LBC

Founded in 1950, LBC is the leading courier and money remittance company in the Philippines. It has now over 1,000 branches in the Philippines and over 100 branches worldwide.
If you have any concerns or problems (such as remittance details, transaction inquiries) with LBC, you can post them in the comment below.

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"LBC Customer Service: Chat Live Agent" was written by under the Business category. It has been read 36030 times and generated 1121 comments. The article was created on and updated on 18 April 2013.
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Total comments : 1117
Krisha   (21 July 2018 2:58 PM)
Please check tracking # 173020726339. Mali po ang pinuntahan ng parcel ko. They should forward it to Basilan branch for pick up. Unfortunately upon tracking NASA LiLOY Zamboanga na po ang parcel ko. We expects any delay. Sana maayos ito as soon as possible. We reach out sa receiving branch dito sa Basilan they said na ifoforward lng Naman daw Yun dito. We have to wait! Wish it won't take too long.

Zarah Vinluan   (19 July 2018 8:40 PM)
Just want to know the delivery hub where this tracking no.71001407568150 is located, this order is out of delivery zone area, and my customer really need his parcel, he will be going out of town trip for one week and no one will receive, so he want to pick up the parcel.please tell us the address of the hub, where this order located.

Aein Cruz   (19 July 2018 10:21 AM)
Please update 81116031731 if kelan ma ddeliver sobrang tagal na po

En   (17 July 2018 11:41 AM)
No tracking details found 139504252139?

Andeng   (13 July 2018 11:10 AM)
Please check my shipment 381000001820. I need it by today. July 13, 2018.

tess   (12 July 2018 12:23 PM)
i cant connect to the tracking service

Benedict Santos   (12 July 2018 1:30 AM)
Hello I would like to ask why my package has not been delivered yet. I checked online using tracking #. It says ..

June 13, 2018 Arrived at PENDING-HANGAR EXCHANGE.
June 12, 2018 Shipment is with a concern. Please get in touch with us through our official customer care channels.
June 12, 2018 Ready for delivery. Please expect delivery within the day.
June 06, 2018 Your shipment is ready for claiming at SAN FERNANDO DELIVERY TEAM. Please inform your recipient.
May 29, 2018 Your shipment is ready for claiming at SAN FERNANDO DELIVERY TEAM. Please inform your recipient.
May 28, 2018 Your shipment is ready for claiming at SAN FERNANDO DELIVERY TEAM. Please inform your recipient.
May 28, 2018 Arrived at SAN FERNANDO DELIVERY TEAM.

Von   (10 July 2018 11:18 AM)
Hi do you accept shipment to south africa?

RJ Asuncion   (07 July 2018 9:25 PM)
I just want to ask how much the rate would be if I were to send a small box, like a shoe box not more than a kilo, to Taiwan. Thanks.

janjan obligar   (06 July 2018 10:32 AM)
hi nais ko po ipag bigay alam kung nasasaan na po yung parcel na idideliver samin ito tracking number:312254145088
dalwang linggo na po yan ndi pa dumadating!!tinatawagan namin ung agent na nag text para sa reroute ndi na sumasagot!!anyare na po ba jan message me asap or irereport ko kayo!!


Marites   (05 July 2018 7:08 PM)
173048384041 tracker number.
Follow up ko lang delivery ko? Anong status ng shipment ko? Thanks

Abner tubon   (05 July 2018 8:45 AM)
Bakit po ang tagal ng cargo ko tracking #20000000685736

Charles   (04 July 2018 9:52 PM)
Pwede po bang malaman kung bakit hindi pa nai-forward agad sa San Jose Delivery and Shuttling team yung package ko? Since nasa MID DAY naman na. Yung iba ko kasing package, naifoforward agad kahit kakadating pa lang sa MiD DAY na yan

Charles   (04 July 2018 9:49 PM)
I have a question regarding with MID DAY

jerico bucoy   (04 July 2018 8:49 PM)
pwedi po bang malaman kung naka hold paba or hindi na ang item na to 311254805798

charise   (04 July 2018 4:22 PM)
hello, i want to know how will i claim my lazada package which have shipment issue?

NADINE   (29 June 2018 7:04 AM)

JB   (24 June 2018 10:16 PM)

Allan   (24 June 2018 5:38 AM)
Hi I have a question. Would it be fine to pick up a delivery even if the Name was Mistakenly inputed? But I do have the tracking number and the senders info.

ma. soraya atanacio mapilis   (21 June 2018 6:16 AM)
Hi can you tell me what is the meaning of pasay deliver hub? Badly needed to get my doc now. Can you help


JESA   (14 June 2018 10:23 AM)
tumawag ako sa customer service kasi nga po nagtaka ako bakit nasa panabo branch ang package ko, I understand if out of service area ang delivery . so i ask the customer service kung pwede ilipat ang package ko sa mas malapit sa amin ang tagum branch. laging sinasabi na ginawan ng report 4 times ako tumawag long distance call. walang nangyayari. wala na akong update sa package ko. nakakagalit kung alam niyo lang LBC. tumawag ako sa panabo branch sabi nasa manila daw binalik. tumawag ako sa customer care nasa panabo padin daw? ano to? hindi ko na alam kung saan ang package ko. 30 minutes away lang ang panabo branch sa tagum di ko nman kasalanan kung bakit niyo doon nilagay ang package ko sa panabo. paki fixed po.

JESA   (14 June 2018 10:10 AM)
wala pong tumatawag sa number ko. bakit ganun? June 14 na ngayon. akala ko madali lang pag LBC. nakakainis na po yung package ko hindi pa nakukuha ng mama ko.

JESA   (14 June 2018 10:06 AM)
hello, Good day. meron lang po sana akong reklamo regarding my package with ref number 181317820210 sinend ko ito via ozamiz branch last june 1 pa hanggang ngayon di pa naforward sa tagum branch. 4 bese na ako tumawag sa customer service walang aksyon.

Rachel   (13 June 2018 3:33 PM)
Magkano magpadeliver ng bag na 17x15x5 from QC to Cabanatuan City?

Edward McNatt   (13 June 2018 2:28 PM)
Where is my package

mark monte   (12 June 2018 8:31 AM)
good day! nagpa shift po ako khapon, ask ko lang po kung naideliver po yun kahpon or kung ndi po may deliver po kaya ngayon kahit holiday? thanks in advance for response.. i need to know so let my client know it too..

Labella A.Vero   (11 June 2018 11:12 PM)
gudeve..,mam any update poh sa parcel ko
tracking no#

Lyka veneracion   (10 June 2018 10:19 AM)
Hndi po dineliver sakin ung order ko within the day n ngtxt sakin ang lbc express..nung itrack kopo ang problema sa payment dw wla po dumating sakin n deliver that day..nid kopo ung item asap.

Roderick Sarillana   (08 June 2018 4:02 PM)
Kindly check the status of my parcel. Tracking number 16000000014489.
Have checked thru tracking but it says the parcel delivery was postponed.

paul   (07 June 2018 1:31 PM)
hi. please help me track my parcel (tracking # 81115666981.

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