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LBC Customer Service | Hotline Phone Number

This is the customer service portal and hotline phone number of LBC, "Ang Hari ng Padala".
If you are located within Metro Manila, you may call them at (02) 858-5999. You can call this number even if you're outside Metro Manila using your landline or mobile phone but call charges may apply.
If you are located outside Metro Manila or in the province, you may call them at 800-035-702-444 or 1-800-10-8585999
LBC's customer service is open 24/7.
LBC Customer Service Hotline Number
You can also send your queries or concerns to LBC's email address: customercare@lbcexpress.com.
LBC offers a great courier service through its unmatched nationwide delivery network of over 2,500 on-foot couriers, covering 1.8 million households in the Philippines.
Do you have any concern with LBC?

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"LBC Customer Service | Hotline Phone Number" was written by under the Directory category. It has been read 446619 times and generated 1556 comments. The article was created on and updated on 07 April 2016.
Total comments : 1553
jenie   (12 February 2019 2:05 PM)

I need my parcel please with Tracking# 173087719191, This was sent Feb.9 as per my tracking.
Can somebody help to assist, This sis badly needed.

seth   (12 February 2019 1:27 PM)

hello plss i need my package now, i dont know when pa ninyo e deliver: tracking 173084081893 or contact mee 09338655795. totally dissapointed sorry

Virginia D. Geolin   (07 February 2019 10:57 AM)

Hello. My sister's packages was already in Cebu last January 24, 2019 but until now the team didn't deliver it. Hopefully you'll deliver it as soon as possible. Thank you! Please

alynette morales   (04 February 2019 10:57 AM)

Please contact me 09358568349 for my LBC item . My tracking number 173070279521 arrived on February 1 in Cebu. Delivery Team 2.

Arbee david   (30 January 2019 8:02 AM)

I keep on calling and gave the correct address number which is 135. I been requesting to call the consignee on lbc but no one did.no attending my concern. It was ship Ian 23 only in paranaque.but until now no feedback. Pls help me verify this. Pls.pls

Dolores PLACIO   (29 January 2019 1:04 PM)

My item was delivered here in cebu last january 23 but it says that i was move to new adress. Here is my tracking no.173128630419. I really need the package please contact me in 09423741643 thank you!!

Irene Garcia   (25 January 2019 4:43 AM)

hi. our package has been forwarded to your bulacan delivery team by jan 23. we are located in meycauayan, when will you deliver it to our house?

Marie Gold   (24 January 2019 1:44 PM)

I mailed a letter last January 22, 2019. Unexpectedly the clerk opened my letter without informing me, when I asked her, she said its an SOP, they need to see if the letter has a money or cheque inside.
it's ok witht me to open my letter, but she should have informed me first before tearing the envelope of my letter.

Melchor Go   (23 January 2019 7:47 PM)

What time is store hours at your West Crame Branch in San Juan/QC? Your hotline 8585999 isn't working, waited for one hour for a customer rep to no avail.

Helene Noree Bacareza   (22 January 2019 10:49 AM)

Hello. Please call me at 09194368198.
Tracking number 173091283161.
It says last January 21 "Forwarded to CEBU DELIVERY TEAM 2"
I badly need the item as I need it on my travel this week. Please contact me ASAP.

Marian Abella   (22 January 2019 9:53 AM)


Please contact me 09179273881 for my LBC item, 173015538681. This is stuck in Cebu delivery team 1. It arrived on January 18 in Cebu.


CHIEVA C. TOLENTINO   (21 January 2019 1:53 PM)

Good day !
I was totally upset the way LBC cauayan city manage their deliveries, I have been tracking my LAZADA parcel status it has been in the cauayan delivery team custody as early as January 15, 2019 . It's so unfair on the part of LAZADA and their customer .This is my tracking no 18111111452719 if you can address the problem please it will be of great help.


melissa   (20 January 2019 11:53 AM)

good day !
I just wanted to inquire whether
you do deliver even during sundays especially in Mindanao area. thank you

Omar   (19 January 2019 7:14 PM)

Hello gd EV please delevere my shipment in Cebu 986 Nasipit Talamban Cebu City 6000
Landmark: Adsco enterprise beside in petron
My track# 126782062279 call me if you delever my shipment my#09222858912 thank you.

Melissa Gonzales   (19 January 2019 5:01 PM)

Here's the following BL numbers:

Thanks. You can reach me @ 0917-548-0424

Melissa Gonzales   (19 January 2019 4:57 PM)

Hi. My boxes arrived in Sucat delivery team last Jan 16, 2019 as per your tracking. I worked with Evergreen Philippines and handled some of your shipments before. I know the warehouse location. Can I just pick it up from there?

jana albano   (19 January 2019 10:14 AM)

Good Day! I just want to follow up my parcel with the tracking number:20000001787773. I badly needed it. it should be delivered in the 14th- 15th day of January 2019. Kindly follow up my parcel. and get back to me today. Thank you

ruru sace   (17 January 2019 6:13 AM)

Hi good day this is to track my parcel since I badly need it since it contains my medicine its stucked at cebu delivery team 1 173087515917 if you need help locating my location again call me or send a message on this num 09672198551

Maebelle Monzon   (14 January 2019 1:17 AM)

I want to follow up my cargo box. It was on Sucat delivery team since Jan 8th. When it will be delivered to my location. Your customer support via FB inform that it will take 3 to 5 working days once it arrives in the designated warehouse. Today Jan 14th Monday is the 5th working day. It has to be delivered today. Kindly follow up on Suact delivery hub. They dont have contact number.

Please get back to me today itself. Thank you

Tracking number: 1046797646

Jotham   (12 January 2019 2:38 PM)

good day lbc, "Arrived at OZAMIS DELIVERY TEAM" na po nakalagay sa transaction status ko. pwde ko na po bang kunin direkta sa bodega ng lbc dito? kahit di ko na hintayin ang mg dedeliver? bka po kac aabot pa ng sunday eh wla namang delivery schedule nyan.. ung item need ko na this week.. thanks po

Joann Sereño   (11 January 2019 12:40 PM)

161830722314I kept on tracking my parcel, it was already in Cebu and when I track back this morning it is in manila already, how come when the address of that parcel is supposedly at M.L Quezon Casuntingan Mandaue cebu pls pls track this 161830722314. Thank

Nikolaos   (09 January 2019 10:08 PM)

My Smartphone order from Lazada December 11, 2018 went wrong when Lazada changed the Delivery method for the first time from LELEXPRESS to LBC Express. LBC claims to have made delivery attempts. The order no. is 891012675309.I badly wanted this Smartphone, thats why I paid for it in advance, but because of that, the delivery guy "Nino" had no obligation to deliver the item, like a CoD-item. He decided to mark my Adress as unknown and the item as undeliverable at December 29, 2018, to go earlier home to his family or whatever. I had not received any SMS, nor a call to clarify my location. I had no chance to contact LBC to claim my item. At January 2, 2019, my wife called to LBC Manila, to track the event down and find our item. The man on the phone said, I can get my item in LBC Express in Grandmall Liloan. I just check for tracking updates and the next day it states, my item is out for delivery again. I waited untill afternoon 4'o clock p.m. and still no SMS, nor call. So I went to LBC Express in Liloan to ask for my item. The servicing woman told me, she had not received any Email for my item and gave me two Phonenumbers to reach out to the LBC Warehouse at the Airport Mactan. Both number were invalid, so we called again to LBC in Manila. This time we have been advised to visit the LBC Warehouse in Mactan. It was night already, so we went next morning there at around 8:30 in the morning. After asking for the package, the supervisor says, the item is already sent back to manila. Since then, Lazada is stating, the item is returning to the Seller, due to the failed delivery attempts. I am falsely accused for not being home, while I had no chance to response to get in touch, due to the missing Text and Call. My Phone is fine, my Adress is fine. I realy do'nt know why I deserve this.

marygrace Fluetsch   (09 January 2019 9:27 AM)

Our balikbayan box, tracking #1125620129, arrived your site 28 Dec 18. Still undelivered to Laguna final destination. Please advise. Thanks.

febecheene penonal   (08 January 2019 2:16 PM)

helllo goodpm pls tell wht day you deliver my packages from Kuwait.its it's almost 2month and haft....location...po namin........

Rachel   (05 January 2019 7:20 AM)

Follow up ko po order ko from lazada with tracking number 20000001655953 and please let me know i had my contact number on my details kung ma i deliver nyo ba kasi to be honest ang tagal ko naghintay dyan sa order ko tapos sasabihin nyo out of lbc service yong address ko andami at ang tagal nang nagdeliver sa akin ang lbc!

Rosario   (03 January 2019 1:28 AM)

Dear Mam & sir

gusto po naming malaman kung Kailan I dedeliver sa Bahay namin ang bagahing pinadala namin 2months na po sa January 4 na pick up po dito sa dubai nov.4 at ngayon nasa manila na po tracking#200091811047919

Michael   (02 January 2019 11:27 AM)

hi good afternoon po,shipped na po item ko at nsa LOWER LAGUNA DELIVERY TEAM na po,,bt hnd pa po dinidelivered,891012676267 track no.po,,thanks po

Kolin wilkins villanueva   (01 January 2019 3:14 AM)

TRACKING NUMBER - 179808794966

Before I fucking start raging, please do something about this. Already sent email twice. Perishable goods still not delivered.


HAnn ramos   (30 December 2018 10:44 AM)

Good dsy please check nsman service nyo kasi ung 2 to 3 days na padala 4 days na wsla ps...ref #321165733805...slamst

Blessie alcantara Rivera   (30 December 2018 0:31 AM)

Ipinadala po ng kaibigan ko ang gamot sa LBC December 24,2018 nakalagay po sa recibo December 28 2018 marerecive ko na Dito sa marilao bulacan Hanggang ngayon po wala pa December 30,2018 na po tracking number 173033195733 saan po pwedeng pick up in

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