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Landbank Customer Service | Hotline Phone Number

Landbank continuously investing into a program that enhance customer service. They want to ensure consistent quality in customer service. As the number of clients grows, so is the need to develop further the customer service quality. So to offer better communications to its accountholders, Landbank provided customer service hotline number.
Landbank Customer Service Hotline Phone Number
  • (02) 405-7000
Landbank Trunklines
  • (02) 551-2200
  • (02) 522-0000
  • (02) 450-7001
For Credit Cards concerns, you can contact:
  • (02) 405-7281 to 82
Remittance Inquiries (per origin):
Asia Pacific
  • (02) 551-2200 local 2744; 2743 
Europe and USA
  • (02) 405-7621 
Middle East 
  • (02) 551-2200 local 2520; 2421
Land Based/Sea-Based
  • (02) 405-7241; 551-2200 local 2404
For your Housing Loans (for non LANDBANKers) you can contact:
  • (02) 405-7175
  • (02) 551-2200
  • locals: 2260, 2344, 2544, 2728, 2497,2767
For Treasury Bills Placement:
  • (02) 405-7266 to 70
Trust Products:
  • 4(02) 05-7351; 405-7100; 551-2200 local 2271; 2429
Loans for Small Medium Enterprises (SME's): 
  • (02) 405-7146; 551-2200 local 2655
Do you have any other concerns or problem with Landbank?

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"Landbank Customer Service | Hotline Phone Number" was written by under the Directory category. It has been read 29337 times and generated 64 comments. The article was created on and updated on 14 July 2018.
Total comments : 64
Jessmee Jems Turno   (25 October 2018 9:11 AM)

Dear LBP,

My LBP i Access account has been locked..pls help me to unlock mam/sir.

Jessmee Jems Turno   (25 October 2018 9:10 AM)

Dear LBP,

my lbp iaccess account has been locked..pla help me how to unlock sir/mam.

Yolanda temenia   (18 October 2018 3:37 PM)

I need your assistance. Money was not dispersed from cimb ATM machine when I was in Malaysia and Singapore dated May 18 and 21, 2018. What should I do?

clarissa tolentino   (10 October 2018 8:17 AM)

hello po ask ko lng..s account kc kc may nklgau n -834..bkit ponkya nga k roon nun!? tnx po s saot

DIANA JANE MACUHA   (12 July 2018 12:34 PM)

Nagloan po ako sa PAG-IBIG. Gusto ko sana macheck kung nadeposit na ba sa Land bank Cash card. kaya lang po nakalimutan ko po yung PIN code.. pwede ko po ba ipareset yun? how?

admin   (14 July 2018 11:08 AM)

Hi Diana, pwede niyo pong ma-reset yung ATM PIN ng cash card niyo. Punta po kayo sa LandBank branch kung saan niyo inopen yung Cash Card.

Kung hindi niyo alam saan inopen yung Cash Card, tumawag po kayo sa (02) 405-7000 para malaman niyo kung saang LandBank branch dapat i-reset yung ATM PIN niyo.

Micah M Balontong   (28 May 2018 1:50 PM)

Ask qlng po kun pano mala2man na npasok na po sa cash card un mpl loan po?

Maria Luisa Caimol   (20 May 2018 2:38 PM)

Hi. I just received my Pag Ibig Cash Card Landbank atm because i Applied for a loan. I cant make any transactions even balance inquiry! I did put the right PIN. I even downloaded the Landbak application on my phone to register the cash card and atleast check the balance I have online, but Im getting the same error. Now how can i get the money? This is really annoying

Candelaria Villarmino   (03 May 2018 1:33 PM)

I want to enroll my account online without going to the bank. Or how unlocked my Iaccess

ROSEL RIVERA   (24 March 2018 12:04 PM)

How to retrieve land bank cash card pin code?

Estrelina Alcaide Viado   (25 January 2018 7:44 PM)

Pahelp po sana ako how to unlocked my iaccess account.. Thank you

Teresita Nancy T Camposano   (12 December 2017 10:53 AM)

Good morning , mag request po sana ako na block po ung iaccess ko, hindi ko na po ma open... Thank you po...

Elna C. Vibal   (15 November 2017 7:43 PM)

Magrerequest lang po sana ako to unlock my account in iaccess, its been a month na po na nalock po sya hindi ko na po naoopen, please help me po how to unlock..thank you po.

Michel apan   (23 August 2017 3:45 PM)

nagloan po kasi ako sa pag-ibig ngayon may binigay po silang atm sa landbank kaso hindi naman po mabasa ang pin number.paano po gagawin dun o sino po ang puwedeng tanungin

Nechel   (23 August 2017 2:36 PM)

hello po. nagtext po ako via globe (2929) last july 28, 2017 para iconfirm ko po kung pwede na po ako magrenew ng loan. nagconfirm po siyaa na puwede na ako magrenew pero hindi ko pa po inavail kasi po inaantay ko po ang august. pagdating po first week ng august ngtext po ako ulit tapos hindi na po cya ngtetext back since august 16. tinext ko po yung incharge dun na sinasab na baka raw naka unli po ako. naayos na po namin yun before bago po ako nagavail ng lmls. nakailang update po ako ng whitelist hanggang maging okay na siya. since hindi ko na po maantay mga text back nila tumawag po ako mismo sa branch at dun ko lang nalaman na may problema po pala system nila with globe so ang option po na sinabi sa kin ay mgpalit ng number which is smart. kung hindi pa ako tumawag hindi pa pala nila iinform ang office na my problema pala system. now nakaupdate ha po ako sa smart at inaantay ko since august 18 yung confirmation. katetext ko po yung incharge ng loans (august 22) at sabi po nya maguupdate pa lang daw po siya ng payment. ngtext po ako via 5363 since august 22 and today august 23 at sabi po nung katext ko sa branch na antayin ko confirmation. di po ba pag ngremit na po ang accounting department po namin which is every 10th of the month diba dapat po naipost na po yung payment? bakit hanggang ngayon ayaw pa rin po nya magconfirm? naubos na po load ko sa kakatext sa 5363 at di man lang magreply yung taga branch namin kung ano na po nangyari sa payment ng remittance namin kung tatanungin siya?

Erwin G. Vibal   (22 June 2017 12:54 PM)

Your credit card hotline is difficult to reach. Nobody is answering calls!

Manilyn Paulino   (10 May 2017 8:47 AM)

Good morning Sir,

Nagloan po ako sa PAG-IBIG. Gusto ko sana macheck kung nadeposit na ba sa Land bank Cash card. kaya lang nong nag balance po ako wrong password. Pwedi nyo po ako matulungan kung paano ko maopen ang cash card ko.

Thank you.

ALMA PANAYANGAN-GONDA   (10 April 2017 12:38 PM)


Good day,
My lbpiaccess account was locked due to multiple typing of wrong password.
Please help me recover my iaccess account.
Thank you very much.

Maria Fe L. Esposo   (09 April 2017 9:47 AM)

Hi good morning! I can not access may Land Bank of the Philippines i-access. Please activate it. I have been to Land bank account branch to change my password but still I can not open it. Thank you and God bless.

DondeE   (07 April 2017 10:11 AM)

Good morning sir/mam.. Ano po pwede gawin para maka registered ulit sa lbpiaccess sir/mam?.. Hindi na po kasi ma open yong account ko po sir/mam

maria fe beldad   (07 April 2017 8:45 AM)

My landbank iaccess account has been locked for almost two weeks now. I already email my concern to your customer service but still no feedback from them.
Its been locked due to multiple typing of wrong password.
Please help me to recover my iaccess account.

sheryl   (19 February 2017 10:03 PM)

How can I access my account thru change my username and password? Because I can't open my account,thank you

Benjie Dadizon Donato   (17 February 2017 8:14 AM)

To the Manager
Land bank of the Philippines

Dear Sir/madam:


I am Benjie D Donato, presently assigned at Administrative Branch, Leyte Police Provincial Office, Police Regional Office 8. I have enrolled in LBP Iaccess but unfortunately it was blocked for failure to enter the right password as I have forgotten it. Now i have already known my password which is bdd173530..Please activate my account in Iaccess LBP. tnx.

Sincerely yours!


Nora A. Hilario   (03 January 2017 10:17 AM)

I request my annual fee to weive in my points earned thank you

manuel j. anino   (14 November 2016 3:25 PM)

i would like to request to please unlock my atm iaccess i can no longer access to my account

joseph   (14 November 2016 3:40 AM)


I just want to ask if do you still exchange phased out money?

50,000 croatian kuna/ dinara

Thank you

laureano vallesterol III   (13 October 2016 5:44 AM)

Please paki unlock po yung iacces account ko salamat

laureano vallesterol III   (13 October 2016 5:42 AM)

Please paki unlock yung iacces account ko maraming salamat po.

laureano vallesterol III   (12 October 2016 11:23 PM)

Please unlock my iacces account thank you.

ma. catherine h. basabas   (08 October 2016 9:34 PM)

Pwede ko po bang ipa-encash sa asawa ko yung pag-ibig loan check ko? Ano po ang mga requirements na kailangan? At paano po? Salamat!

canol rey   (30 September 2016 12:49 PM)

goodpm po follow lang po ako sa 10000 na not dispense sa bdo machine, fooda guadalupe cebu city september 27 2016, name po nang cash card holder candol alberto, 6031313830052746 thank you po.

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