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Online Chat Contact Support for Globe Broadband Internet, Landline, Mobile Phone Problems

Do you have problems regarding your Globe broadband internet, landline, mobile phone (bills, payments for postpaid and prepaid, technical problems, globe related problems)? You can contact Globe Online Chat contact support in Globe's website.
Visit Globe website here: www.globe.com.ph. Click on the Chat link located in the navigation bar as you see below.
Snapshot picture of Globe's Website

Please wait for a moment until a customer representative tries to connect with you. You can now chat Globe Chat Assist representative in real time.
Snapshot picture of Globe's Chat Assist service

You can air or post your Globe related problems here in the Globe Online Chat Assist. Just be sincere and be specific with your problems for more prompt and accurate solutions of your concerns.

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"Online Chat Contact Support for Globe Broadband Internet, Landline, Mobile Phone Problems" was written by under the Internet category. It has been read 16747 times and generated 134 comments. The article was created on and updated on 14 February 2011.
Total comments : 134
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henry i, morales   (02 June 2020 1:13 PM) [Entry]

my landline is not working or no dialtone 3days ago.

norsehakusain   (01 June 2020 11:07 AM) [Entry]

how can i know my account number?

Al   (27 May 2020 3:11 PM) [Entry]

Hi, I received a complimentary drink from globe for my bday. It's from Starbucks
However, when I lick on the link, it does not work. How can I get the QR code?

Rosita Rogero   (16 October 2017 8:45 AM) [Entry]

Good morning. Di ko po kasi kayo matawagan sa landline pati sa 211. Ask ko lang sana kasi nagbayad kmi 2 days ago ng bill sa internet 2 days ago pero 3 days na kming walang internet. Di pa nman duedate. Thanks

Anna   (07 October 2017 9:33 AM) [Entry]

hi why we cannot make an out going call? since the line is post paid? we pay before it the due date

Rowena Miyazaki   (08 September 2017 4:28 PM) [Entry]

Mam tatanong ko lng po ung sa kbit namin wifi pti ung phone hndi po cya magamit pti na dn ang wifi po!bayad nman kmi!tnungin ko lng ang problema po!

gracy   (04 August 2017 11:54 AM) [Entry]

Hi, i wanted to know first if you accept complaint?

Marjorie Gomia   (30 July 2017 8:58 AM) [Entry]

good morning po maam and sir..report ko lang po sana iyong telepono and internet po namin tatlong araw na po kasi kami walang internet pati dialtone kelangan ko po kasi ng landline pati internet gawa mr.ko lage natatawag po sa telepono sana po matulungan nyo concern ko asap

Mat alvin   (21 July 2017 7:19 PM) [Entry]

Hi po gud pm nasa abroad kasi husband ko bago sya umalis nag active kami ng roaming nya. Sabi ng globe pag nandun na daw sya sa location na pupuntahan nya maactive na daw po nung tumawag hubbie ko wala daw po signal yung roaming nya magload po ko sa number nya ng 150 please paki check nman po ng roaming at kung pwde po sana kayu nalang po mag active ng roaming nya ito details
09566344506 globe dgts.. korea busan location seaman po kasi mi redx phone na gamit tnx

madel   (17 July 2017 1:34 PM) [Entry]

We are experiencing the worst connection for a week now, we badly need this since we are operating a public school and most of our reports need to be submitted thru emails.please we need your assistance as soon as possible. landline number is 043-980-3967

Joy   (04 July 2017 3:30 PM) [Entry]

Hi, we got a problem with our broadband connection. We badly needed assistance or someone to call us.

Mike   (07 March 2017 3:03 PM) [Entry]

1488799132529 I need assistance ASAP!

Tirso Litan   (14 February 2017 7:23 AM) [Entry]

Pa activate nman ng auto load ko sa plan 300. My no. Is 09162453851

Lyn paoner   (17 November 2016 9:02 PM) [Entry]

Tanong po bakit ndi pa ne reconnection ang kay mary jean amador udtohan na WiFi

erna asturias   (13 November 2016 5:59 PM) [Entry]

paki follow po sa sitio upper panabang .kay erna asturias .more than 1 month na po ang wifi namin di magamit. sobrang hina ng net.

erna asturias   (13 November 2016 5:57 PM) [Entry]

ask ko lang po bakit ng monthly pa ako ng 1700 na useless lang po ang wifi di magamit kapag tinawagan ang nag install walang paki alam.

wrufino   (28 October 2016 9:10 AM) [Entry]

sir/ madame; i would like to ask your grateful assistance regarding  my telephone No dial tones as of two weeks until now no dial tones  with  telephone account NO: 705826344  and also our internet connection since last week no good connection with internet account NO: 707213596.  Thank you for your immediate assistance

May   (16 September 2016 8:53 PM) [Entry]

Problem with my internet connection.. Subscribe ako ng supersurf999 tapos napakahina ng connection naka LTE na ako pa nyan pag bumilis naman ilang minuto lang bigla kang padadalhan ng text message na babawasan ang bilis ng internet usage para sa fair use policy baket ganun kya nga nag subscribe ng unli surf999 nakakainis ang service nyo please paki gawan naman po ng action

D   (29 July 2016 11:39 PM) [Entry]

Useless fu***** chat support. then your retention team is fucking liar ! you are no help at all. I will bring this to the court

MARIVIC CABANA   (15 July 2016 2:04 PM) [Entry]

how to get my bill 3month na

Mary   (09 July 2016 11:52 AM) [Entry]

Bat ganun yong bill ko.. Di maintindihan

Marie Salvador   (08 July 2016 1:25 PM) [Entry]

problem again with our internet and landline connection

roberto mijares   (23 June 2016 2:32 PM) [Entry]

ask ko lang po bakit malaki ang binabayaran ko sa globe wifi,diba normal price is 1299,bakit ngayon nakakatangap ako ng bill 2,165.18,bakit ganun kalaki ang babayaran ko pwede poh paki explain naman po

roberto mijares   (23 June 2016 2:28 PM) [Entry]

me i ask lang poh,bakit po ang laki ng bill ko sa wii normal poh,1,299 bakit pag may bill ako 2,165.18 paki explain naman po,kasi napaka laki ng bill ko last month ganun din ang binayad ko,malaki din

Andrea G. Enciso   (09 June 2016 4:57 PM) [Entry]

hello..may i know the default user id and password for the aztech500 modem? so i can change the password of my wifi..thank you

Rosylita saysay   (08 March 2016 0:36 AM) [Entry]

landline is not working from 2month ago ,
I told costumer service and shop staff already ,
but not care,
my business got so terrible ,

Rosylita saysay   (08 March 2016 0:32 AM) [Entry]

Landline is not working

natalia saulog crudo   (18 October 2015 7:47 AM) [Entry]

Landline is not working

jb bedia   (12 August 2015 6:59 PM) [Entry]

i will report about my lost phone.

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