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SSS Customer Service | Hotline Phone Number

With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.

SSS Customer Service/Hotline Phone Number
  • 920-6446 to 55
An actual call center agent will answer your questions, concerns or problems above.

SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.

You may call SSS IVRS Hotline Numbers below:
  • 917-7777 (Metro Manila)
  • 446-5902 (Baguio)
  • 982-8739 (Tarlac)
  • 562-9289 (San Pablo)
  • 472-8842 (Naga)
  • 234-2053 (Cebu)
  • 227-7273 (Davao)
  • 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.

The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.

Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.

For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.

Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.

Do you have any concern with SSS?

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"SSS Customer Service | Hotline Phone Number" was written by under the Directory category. It has been read 154031 times and generated 554 comments. The article was created on and updated on 27 March 2013 .
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Total comments : 554
Michelle salinas   (16 March 2018 1:09 PM)
Ask k lng po 1month n po ung sss loan ng aswa k pero ang sbi ng agency qaiting 4 check p dw bkit po ang tagal

LILET ROSALES PATALITA   (01 March 2018 8:09 AM)
HELLO I would like to ask regarding to my SSS loan if it was already been released?

UMID ID:006-2904046-7

Cristian F Chavez   (27 February 2018 10:52 PM)
Ask ko lang po sana yung number ko sa SSS kase po nakalimutan ko salamat po requirements lang po.

Dinalyn Fabe   (13 February 2018 10:02 AM)
Ganun po ba talaga service center nyo? laging busy? ung totoo po ilang call center agent lang po meron kau at kahit anong oras ako tumawag busy lagi mga lines, lahat na po ng contact number ng customer service nyo na dial ko na ng 100x each, pero wala padin? may kwenta paba ung customer service nyo? parang nananadya ng naka hang lagi ang mga lines eh. nakaka dismaya serbisyo nyo. sana gandahan naman ninyo serbisyo nyo.

diana   (09 February 2018 12:50 PM)
hay nko mapudpod nalng kamay ko kakadial sa sss wlang kwenta laging busy ang line...

Sheehan Incorporated   (08 February 2018 6:48 AM)
Good Morning MA'am/Sir.

May we ask,Paano po namin makikita ang loan status ng mga empleyado namin and kung magkano maloloan. kasi nag update kayo ng SSS Online. Hindi namin makita.

marianne lagala navarrete   (07 February 2018 3:53 PM)
helo..gudpm po. i would like to ask regarding to my sss sickness if it was already been released? because i dont have time to go to city just to verify in the bank if it was already been in my account or in the bank where i opened an account as one of your procedure?please i need your answer in order for me to get it because i really need it. hoping for your immediate response in this matter. here are my sss details.
SSS UMID ID: 0009-2435505-1
CELLPHONE NOS. 09304944048 & 09755060834

Hope you could assist me in this matter. Thank you very much.

Deo P. Torculas   (31 January 2018 1:05 PM)
Hi, Verify ko lang kung pwede pang bayaran yung previous months from July - Dec 2017? Thanks Po.

Ryan M.Bagarra   (29 January 2018 3:06 PM)
hello verify ko langpo ung sss loan ko kng magkano pa po balance ko po. thank you

Angelito m. Murao   (26 January 2018 1:04 PM)
Verify ko lng po sana ung loan balance ko at pwrde ko pp patuloy ang paghulog ko monthly as self employed at Kungagkano po apwede Kong ihulog last payment ko po ay nada 256 Ata

Kimberly Vitor Lastimosa   (15 January 2018 3:48 PM)
I forgot my SSS Account UserId and Password.
Please recover my account because I want to check my status loan.
I hope u response.

here is my SSS number: 06-3623425-4

Thank You.

Elaine Pope   (17 November 2017 4:28 PM)
Hi, I would like to share my experience with you guys on how I got a loan to pay the duty tax of my bank draft and to start up a new business. I was at the verge of loosing all my belongings due to the bank draft I took to offset some bills and some personal needs. I became so desperate and began to seek for funds at all means. Luckily for me I heard a colleague of mine talking about this company, I got interested. Although I was scared of being scammed, I was compelled by my situation and then I began to look online and ran into their email at: ([email protected] ) where I was given a loan within 72hrs without knowing what it feels like to be scammed. So I promised myself that I was going to make this known to as many that are in financial stress to contact them and not fall victim of online scam in the name of getting a loan.

Michell Cabildo   (08 November 2017 2:18 PM)
Good day! Pwede po ba kung barangay I'd ipakita s sss kapag nagpachange status!? Thanks

nelia ayuban   (20 September 2017 2:30 PM)
Good day.im trying to contact your hotline but it will say the number you dial is incorrect.I want to ask how can i retrieve my sss online were i forgot my user id and password.

Wilfredo A.Baon   (15 September 2017 9:23 AM)
Good day. I would like to ask about my loan. It has been years now but I have not paid it. I would also like to know if there has been a scheduled condonation so I could apply for it.

Here is my SSS Number: 03/964224/9.

I would like to start paying for this loan so I hope you could assist me.

Thanks and have a great day.

Manuel B. Lauron Jr.   (07 September 2017 10:30 AM)
yung correction ng name ko po august po daw matatapos mag send daw ng letter until now wala pa po almost two years na pong nilalakad

Rochelle jeroso   (05 September 2017 5:55 PM)
Ask lang ako saan ako pwedi tumawag para ma reset email na nilagay ko sa registration tru online..mali kc...then nag registerd ako ulit ayaw na tnaggapin ng system dahil nargisterd na daw yung sss no ko..paano ko ma rerrset yung 1st registration ko online na mali email address na na privide ko



kae   (30 August 2017 9:30 AM)
Good Day Ma'am!

This is Kae Gasmen po, the sister of the late Christian Gasmen from Aparri, Cagayan.

I just want to ask po if what is the status of the benefits/claims ng beneficiary ng yumao ko pong Kuya.

If how many days or months pa po aantayin namin para ma claim yun.

Thankyou po and Godbless.

sheila   (22 August 2017 5:09 PM)
good day po,

tanong ko lang po kung kelan po uli pwede mag apply ng loan condonation program?
or pwede pa po bang mag apply ngayong 2017?

shannie dinglasan   (20 August 2017 10:32 AM)
Good day,
Ask ko lang po ang SSS password at username na ginamit ko to view my SSS contribution.

Thank you,

Good Day Dear Loan Seeker,   (06 August 2017 5:02 PM)
Good Day Dear Loan Seeker,

Do you need an urgent financial credit *? * Very fast and direct transfer to your bank account * Repayment starts eight months after you get the money bank account * Low interest rate of 1% * Long-term repayment (1-30 years) Height * Flexible **then monthly payment *. How long will it be financed? After submitting the application ** You can expect a preliminary answer less than 24 hours funding in 72-96 hours after receiving the information they need yours.

Contact Email : [email protected]
Contact Email : [email protected]
Mrs. Pranchment Dura

If you are interested contact us via: [email protected] and fill out the below loan application form.

Loan application form:
Full Name:....................
Phone Number:...........
Loan Amount :...........
Monthly income:..........
Occupation:................... ....
Loan Period:....................... ................
Purpose of Loan:......................... ...........
E-mail address:...................... ................
Have You Applied Before?....................

We awaits your urgent application form to be filled ok. Email Us: ([email protected])

Contact Email : [email protected]
Contact Email : [email protected]
Mrs. Pranchment Dura

Riana Pastoral   (31 July 2017 12:36 PM)
Good day!

I ask ko lang po kung approved na yung 120days maternity leave?

Hoping for your immediate response.

Thank you.

ADORITA BALUYUT   (26 July 2017 2:28 PM)
ask ko lang po pag nag online inquire it say 403 access forbidden
what does it mean??? please assist

maria felicidad clores esguerra   (17 July 2017 2:29 PM)
hi good day. ask ko lang status nang sss id card ko, nag pagawa ko sa sss roosevelt branch noong december 19 2016 sabi sa akin dedeliever sa bahay mga after 2 months until now wala pa din. hope you can help me. thank you so mucn

ARIS TORDECILLA   (07 July 2017 7:17 PM)
Bakit po lagi na lang na la locked yung account ko sa SSS? pang 3 beses na po ito eh, gusto ko po sana mag inquire sa loan eligibility ko kaso na locked nga yung account ko, nung nakaraan nag email pa ako sa SSS para maayos nila pero umabot ng isang buwan. Patulong naman po para ma access ko ulit.

Bernard   (30 June 2017 2:43 AM)
I forgot my SSS Account UserId and Password.
Please recover my account because I want to check my status loan.
I hope u response. Thank You.

Emilio Rio Roda   (20 June 2017 3:55 PM)
Matagal ko na po nawawala SSS I.D. ko at wala po akong record ng aking SSS number. Pwede ninyo po akong tulungan. Paki. email po SSS number ko dito sa email address na ito. Nagwork po ako sa Pascual bus line sa Las Pinas City 20 years na mahigit. Kailangan ko pong malaman kase requirement din sa bangko. Maraming salamat po.

Emily   (19 June 2017 4:51 PM)
Hello, Good day to everybody reading this,


My name is Emily Daniel from USA. I want to thank Mrs Mary Smart who helped me to get a loan. For the past three months, I have been searching for a loan to settle my debts, everyone I met scammed and took my money until I finally met Mrs Mary Smart. She was able to give me a loan of $95,000 US Dollars.She can also help you. She has also helped some other colleagues of mine. If you need any financial help, kindly contact his company through email: [email protected], I believe he can help you. Contact him to get help just as she helped me. She doesn't know that I am doing this by spreading her goodwill towards me but I feel I should share this with you all to free yourself from scammers, please beware of impersonators and contact the right loan company.Below are his words of encouragement to those seeking for a legit and honest private loan lender.

Clarisse Mae Cabahug   (10 June 2017 12:02 PM)
Hi good afternoon, I just want to ask for my SSS number, I don't remember it and I lose my notebook where I wrote the number. I really need it for my requirements. Please help me, thanks.

Franklin Samontiza   (09 June 2017 8:02 AM)
Good day,

I applied for a salary loan through online last May 15, 2017 and my employer immediately certified my application of the same date. It will be about 1 month since my last application that until now I did not received my loan which was allocated for my children school supplies for the opening of classes. I need to know what took it so long and I need to know also that how long thus the salary loan will arrived to applicants. Please have all my questions will be answered at no time.

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