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Could anyone give me an update regarding my online purchased? I've tried to email yesterday 23th May 2017 but i haven't any response. I have three in transit delivery up to date. And I have tried using your tracking system though it keep me track as to when it arrived in Iloilo warehouse. And it says it was there since 18th May 2017. I am just wondering when do you intend to deliver it to Antique? Tracking# as follows: 791009659416 in Iloilo Warehouse as of 18th May 2017 791009663899 in Iloilo Warehouse as of 19th May 2017 791009668812 in Iloilo Warehouse as of 19th May 2017.
your delivery man in zamboanga city is rude. he wants me to go out of my residence and get my package from him at highway wherein he's supposed to deliver at my doorstep. he called me thru his cell number 09051768433. perhaps you could discipline him.
Hi Good day! I still haven't got my last items/package which i ordered from SHOPEE together with my other 4 packages, the Tracking Number 17051610200UPMF via Black Arrow and which i think will be forwarded to LBC (Like my ever first order from SHOPEE also).
My other four packages was delivered 3 days after the payment has been made.
Hi good day! I still haven't receive my second package from SHOPEE which has a Tracking Number. 0047-6608-GDKW . I would like to know if it's ready for tomorrow since I ordered them together with my first package that I've already received yesterday. Thank you!
hi i would like to informed you that i haven't received my items form SHOPEE this is the tracking no. 0048-1950-WZAG and 0043-3335-JPMX and the Order id: 1705162307293JN and 170508224258NR9 i reorder it 3 times because LCB integrated always failed to deliver how is it supposed to be like that. I indicate my address very clearly if they didn't track they should call us like other courier.
LBC, was it stipulated in your terms and conditions that there will be no releasing of orders coming from Lazada/Shopee on a Sunday? Because as I was about to get my orders, LBC Baybay Branch specifically told me that they will not release it on a Subday.
Dear Lbc, i ordered at lazada with an Id tracking 791009672014 which is a LP-E10 Canon Battery. I tracked my order and it says you tried to deliver the said order but the eceptient is unknown to the said address. The address that i sent is Inzo arnaldo village MABINI STREET ROXAS CITY CAPIZ beside Assembly of God which is Named destiny city church now. Ive been waiting for my order for days. Please try to call me with this cellphone number 09776357200 if you are about to deliver it again so that i can help you trace me. Again you can try MABINI STREET ROXAS CITY CAPIZ beside Destiny city church/Assembly of god and also near at capiz agriculture office. This is miss joven joi abagatnan. Thankyou
Please i ordered for a supplement that is supposed to b delivered to me yesterday, i tracked it but it said it will be delivered today then later it said,non delivery,please i have to receive it today thanks. This is my tracking number 179841615685
Hi, please be advised that the DFA Aseana confirmed they've completed the release of passport on May 8, 2017. I've processed the delivery thru LBC which advised that the mail will ve received May 11/12, 2017. I've tracked online but it says ni tracking details. I've e-mailed your customer support and provided necessary screenshit of the receipt but no response. Please be advised that the pqssport contains my personal information and may be at risked if not delivered. Also, I didn's breach the agreement thereof as the rekease date was reached by the gov't office and the address is on the philippine postal records. If this willnot be answered within 24 hrs. I'll file a complain to DTI about this.
Bakit po hndi na deliver ng delivery boy nyo?! Ilang beses na po akong nag order pero succesful naman ung delibvery ng iba ngaun po hndi na makita ung ung tracking # ko dahil hndi dw mkita adress ko e wal naman my comontact sakin para sana my guide siy ano po ung selbi ng contact # na naka lagay! Mag 7days na po!!!!!
update po ako nito kasi dapat noong May 8 ko dapat na receive pero ng nag update ako online for me order nakalagay na Forwarded to LBC CENTRAL EXCHANGE at di po raw na delivery successfully pero 2 dalawang beses na po na tama yung address at na receive ko naman sya. ito po yung number 71001372419305 paki check po ako salamat!
hello, bakit ganun nag text and na verify ko na po yung order ko, i even call the customer service near my place and it says out for delivery after 3 hrs i check it again online, and it says na delivery failed because of add. its impossible, lagi kaming nag papa door to door and COD on this add. now lang nangyare yan. sana tinawagan yung number indicated.ref# 71001372470225
Good evening kindly check this tracking number 791009596894, as per inquiry on your tracking status,It was postponed, May I know what day will you deliver it? this, it should be deliver to me by tomorrow thank you. Please send me your update As soon as possible. Thank you
Goodam kinly check this tracking number 179806008381, as per inquiry on your tracking status, this was recievd already last may 6 at CEBU PROCESSING TEAM, IT SHOULD BE DELIVERED TO THE RECIEVER ALREADY! but still its may 09 not yet deliver! Please send me your update asap!
good pm po! for those who are concern specially sa lbc megamall branch paki check po ung padala ko going to visayas, nawala po ung celfone dun na iphone 6.!!!!!!! ito po ung tracking no. paki ayos nman po ung trabaho ninyo. 311215254475
Good Afternoon! Kindly check this tracking number 181300213444. Per inquiry on your tracking status, this was received already yesterday at legaspi delivery hub MAY04 IT SHOULD BE DELIVERED TO ME ALREADY indicated to your website.. but still its MAY05 ITS NOT YET DELIVERED.. its been a week that my parcel haven't received it yet. Please send me your update asap to 09473469925. Thank you.
Good Afternoon! Kindly check this tracking number 179841579627. Per inquiry on your tracking status, this was received already yesterday but I have'nt received it yet. Please send me your update asap to 09192632699. Thank you.
Good day. Please pa check naman kung itong tracking # 149576941161 branch ppso1 Rizal avenue Puerto princess Palawan kung nandun na kc natrace ko ready for claiming na sya pero kanina pinuntahan ng kukuha wala daw sa list yung track # na pinadala ko. Please help and do action, reply pls thank you
gud evening po, magpapadala po ako bukas ng package cebu-negros bubuksan papo ba ang package? kasi po kong bubuksan pa hindi ko nalng damian ng tape ang box. Chat Conversation Start 7:15PM gud evening po, magpapadala po ako bukas ng package cebu-negros bubuksan papo ba ang package? kasi po kong bubuksan pa hindi ko nalng damihan ng tape ang box.
Follow up lng po ang passport ko,, Ma. Lourdes M. Constantino kasi po nakalagay sa resibo dapat april 26 nasa lbc lemery n pero two days n po ako follow up wala p din. Kailangan n po kz ang pasport napaka important lng po.. 0933 556 6453 yan po ang isa sa mga contak number ko. Baka po pwede malaman status salamat po
Hello po. Concern lang po ako sa document na pinadala sakin dito sa nz galing dyan sa pilipinas.noong april 20 pa pinadala pero kung ichecheck sa tracking eh anjan padin sa pilipinas hanggang ngayon. What's the use po na nagbayad ng kamahalmahal kung anjan pa din
I would like to know the telephone numbers of your LBC office here in Cebu City concerned with balikbayan boxes. I was given a landline and cellphone number by one of your LBC outlets but it either busy or keeps on ringing & the cellphone number gives a busy tone.
GOOD EVENING LBC, ASK KO LANG PO ANO PO BA ANG CONTACT NUMBER NA CELLULAR PHONE NUMBER NA PWEDENG PAGTANUNGAN DITO SA COTABATO CITY KUNG MAGKANO ANG PADALA NG ITEMS SA IBAT IBANG LUGAR NATIONWIDE ? KAILANGAN KO PO ANG INYONG MADALIANG SAGOT SALAMAT PO GOD BLESS....
2days ako ng follow up s cs ng LBC .SBI ng nkausap ko wla daw cellphone number nilagay c sender.(nanisi pa hahaha) Pero sbi ni sender meron..yun pala Hindi daw ngbibigay si LBC ng pang load sa mga delivery boy kya hirap sila matuntun ang receiver... Ang mga taga jrs at Abest binibigyan ba?kasi tumatawag sila para inform na nandyan na sila sa lugar mo.
Lbc southmall sucks, only 2 personnel in the counter, then me sisingit na senior both of them accomodating seniors, how about us waiting for like more than 40 minutes just to send money. You should do something about adding extra personnel since this is sm southmall many as in many people go here. Terrible grabe.
good day ask ko lang po kung panu ko makukuha yung padala sakin from baguio, thru deliver sya kasu nang deniliver sakin wala ako tapos yung napagtanungan eh wala daw nakatira bago lipat lang kami kasi so san branch ko kaya makuha yun?
The LBC service at Robinsons Galleria is very poor! Terrible! Waste of time! If you are going to claim for a money transfer, you need to wait for more than 30 minutes just to get a meager money sent. I recommend that there should be one personnel handling all the remittances and money transfer and segregate if from those sending baggages/cargo.
I am writing you this email to inform you the incidence of encountering a rude attitude of your employee somewhere in Cavite name Rose Anne Santillan. I was not familiar with the Branch name of the LBC store because I was just passed by in that area. She is not a good example to represent such company with good tracking record through the years. She always making face with the customers, and always making fun with other colleagues while on duty. Work is work and she must prioritize the need of clients. I was disappointed that time she is not professional in many ways. I hope LBC won't tolerate that kind of bad attitude of their employee.
The service I got from LBC was very very bad. I sent an inflattalbe pool as birthday present for my child in Niogan, Pililla, Rizal on Apr. 5, 2017 at LBC AYALA CEBU paying P917.00 and it is NOT DELIVERED until now (April 8, 2017)!
1pm today I went to the ayala outlet where I sent the package to check. I was given a run-around and was passed to a certain Jake Ascura who mas mumbling as he said he was hungry, no lunch yet, I got mad so he was forced to check on the internet and informed me the address was "incomplete". I told him I have been sending money and packages thru LBC to this same address before and were received. Also when I came to send the package on April 5, why did they accept it if the address was not complete! I pointed out to him that when I was asked to fill out the deliver form I was asked to write the phone number of the consignee as well as my (the sender's) phone. If the delivery man was not able to locate the address would it not have been proper, prudent, or normal thing to call the phone numbers which were clearly written on the delivery form so he can get the location! (This is what is being done by 2go even before they deliver the package/documents to me) Your delivery man must be very dull, stupid, or simply lazy! sorry for the comment but it is just what it is!
Mr. Ascura called up the Cainta Officer (at tel. 09435295310) but was simply told the package is already out for delivery (WHAT? how can the stupid guy deliver when he already said he can not locate?) and just to call back later. Mr. Ascura game me the number so I tried calling it but it can no more be contacted though how hard and how may times I called.
So after 30 minutes I went back again to Mr. Ascura but as he was busy with other customers he asked me to come back again. I told him it would be 4 days tomorow since I gave the LBC the package but still undelivered. What was insulting was he just laughed and said "it is yet 3 days sir not 4 days!" I kept my cool and just wrote my tracking number for him to refer to.
After an hour I again came back to check on the status of my package but Mr. Ascura told me he was not able to track my package (the subject of my complaint earlier where he previously wrote my name and my consignee) because the tracking number I left with him WAS LACKING ONE NUMBER! My goodness, I told him, he had it earlier, When I told him can he not just check it in their computer he arrogantly told me he was busy! He passed me to another lady staff who called up the customer service number in Manila. A certain Dion Aranas told me on the phone the package is still out for delivery. When I asked him whether their delivery man can possibly call the cellphone numbers on the delivery receipts, he simply told me they LBC staffs do not use or call cellphone numbers written on the deliver receipt! THEN WHY THE HECK DO YOU ASK CUSTOMERS TO WRITE PHONE NUMBER ON THE FORMS IT THERE ARE OF NO USE AT ALL?????
I hope this complaint will be attended to properly not like the INCOMPETENTS AND UNPROFESSIONAL LBC STAFFS I DEALT WITH TODAY! If I do not get any reply today or tomorrow I will have to take proper action against this company.
Hi po.tanong bakit d marelocate ang address ko samantala yung kasama ng order ko dumating kgabi ng hapon bale dalawa order ko pero seperate nila pagtrinatrack ko sabi d daw marelocate address ko heto tracking no nya 771009308882.phone ko 09273575590. Pls pkicheck ñng po salamat.
842Ismael Bryant M. Valorozo(03 April 2017 6:21 PM)
Good evening sir/ma'am, I placed an order on LAZADA on March 26,2017. Its been 8 days and the expected day of the delivery has already exceeded. Our tracking # is 791009289161, And I saw at your website that our order had arrived here at TUGUEGARAO CITY July 1,2017. Now I checked again at your webpage and it says "Ready for delivery. Please expect delivery within the day." at 8:35 a.m but then you posted a status NON DELIVERY. So what now? Do you still plan on delivering our order here sir/ma'am? Because we are waiting and its been 8 days. We really are pissed right now.
I bought an item from CAVITE. tracking no. 181300368890. It arrived here at CEBU last March 24, 2017. It was not delivered on the said address because the security guard of the company assigned did not recognize me since she is new, so she did not accept it. Then I called your hotline and we agreed that it will be forwarded at LBC Gaisano Minglanilla Branch. The support person said that it will be forwared today (MONDAY, April 3, 2017) When I inquired at LBC gaisano, still it was not forwarded.
hello po. may inorder po kasi ako sa shopee kahapon (march 30) tapos sabi po nung seller sa april 2 na daw po ishi-ship out yung inorder ko. kaso ang problema po sa april 2-3 wala po kami sa bahay kaya wala po mag aabot ng bayad. kung pwede po sana sa april 4 nalang po i-ship out para po makabayad po ako. 09226572712 yan po yung number ko, pasabi nalang po sa mag de-deliver na sana po mai-text niya ako kapag po ide-deliver na. thank you po :)
I've sent two emails to lbc customer care but until now there is still no response.
From: Booc, Mark Anthony Sent: Thursday, March 30, 2017 1:24 PM To: 'firstname.lastname@example.org' <email@example.com> Subject: RE: LBC Tracking Nos. 1118636805, 1118636791, 1118636813, 1118636821, 1118636783
I just had a phone conversation with one of your staff here in our local, and again, there is no clear updates given. The staff mentioned that it would take 2 weeks from the last status update reflected in online before we can receive it. When I asked what vessel does the company used, the staff gave me another local number to call “Mangnao Dumaguete Branch”, however, I think the phone is not working.
Why is it hard for LBC staff to give accurate details or status of packages? What is happening?
Mark Anthony Booc
From: Booc, Mark Anthony Sent: Wednesday, March 29, 2017 7:49 PM To: 'firstname.lastname@example.org' <email@example.com> Subject: LBC Tracking Nos. 1118636805, 1118636791, 1118636813, 1118636821, 1118636783
I would like to ask what is the exact current status of the following 5 boxes with tracking numbers 1118636805, 1118636791, 1118636813, 1118636821, 1118636783. Last status update reflected in the online site was on March 23, 2017 with remarks that the package/s were forwarded to Dumaguete Distribution. However, when my sister made a call to her agent inquiring the status of the packages last Monday (March 27), the response was that the items were still in Manila Port, lined up for transfer to the container vessel bound to Dumaguete. I also made a call to the assigned local branch, and still, I did not received a clear status update. Thus, we hope to receive a response, so, the receiver/s will now have a clear and actual updates of the Balikbayan boxes.
By the way, here are a few thoughts/points in bulleted items with regard to the service.
• It has been almost a week when you last updated the online tracking with the inappropriate remarks. Information/s reflected in the transaction status should be actual or current updates. Receivers were made to assume that on the date indicated in the status where the remarks is Dumaguete Distribution is that the parcels are already a day or two to be received. Screenshot was provided below. • We clearly understand the turn-around time followed by the company in processing the delivery. However, you cannot take away the excitement of the receivers on the packages. Thus, transparency of information, timely update , and clear & accurate details must be reflected in the site to minimize time and money wasted for both parties in inquiring updates and making follow-ups. • I have observed that the LBC employees who accommodated me (from the status inquiry I made), have lack of knowledge in the process flow. It should have been better if the staff can be able to give information of the Exact date of DEPARTURE and ARRIVAL from port to port of the container vessel use to transport the packages.
I hope your good company will consider the above items and can improve the effective/efficient way in providing quality service to your client and patronizers.
Nevertheless, I and my family will be anxiously waiting for the response with regard to the status of the boxes.
Good day!I have been tracking a package since March 25, and as of March 28, 2017 10:52:28 AM it was supposed to be delivered within the day. I don't get why it was transferred to other location on the same day, and now it is March 30 and I still don't have my package and it says forwarded to Butuan Distribution Center. What is happening?
Our lawyer send me document and i will expected it sunday.. but i never get it.. until this time we dont have it.. can you truck it by using my name.. cause our lawyer is out of the country today until April 4. Its very important documents and i need it until tomorrow morning.. thank you
hi goodmorning san po ang office niyo dito sa tarlac? or yun sa delivery hub niyo? di ko na po kasi maantay hanggang mamayang hapon yun parcel kailangan ko na po.kasi ngayon. san pwede kunin?81104790602
Good afternoon. This is Ma. Dolores C. AZis, Chief Human Resource Specialist, Office for Legal Affairs, Civill Service Commissio(CSC) . The Office is undergoing a project of having an ONLINE CSC Clearance and also the payment of one hundred (P100.00) also online. Is it feasible that we avail of your services so that the clients ( the parties requesting clearance) will not have to go to our office but pay the said P100.00 to LBC? Thank you
Hi Ma'am/SIr, tanong ko lang po kung bakit hindi pa po sakin nadedeliver yung passport ko galing DFA Legazpi? March 17, 2017 po ang release ng passport ko at pinaeliver ko nalang po kase taga ocampo pa po ako so sabi March 20, 2017 daw po ededeliver kaso po hanggang ngayon March 23, 2017 hindi pa po nakakarating sakin ang passport ko. Salamat po.
I'm currently waiting for my delivery since it says it's going to be delivered within the day, makakareceive ba ako ng call thruogh my cellphone once they are in the area? If you can please do. 09168905460
Good am, update ko lan lang po yung pinadala ng papa ko na documents para sa bahay kasi need na need na namin kung di nmin makuha ng maaga ngaun yun mawawalan kami bahay urgent po ito paasikaso eto tracking number nmin. ..126489441268. .. eto po contact ko 09168872243 plss urgent po ito need nmin makuha yung documents na pina door to door nila.
I have an order from shopee which is in cod basis but unfortunately the lbc branch from our place just call me to pick up the item at their office. is it really like that? do we need to go to their office and pay their? or the delivery is oblige to deliver it in our house?
Hi, Good day! Is it possible to track parcel without your tracking number? Just track it using the persons name. Because I ordered online and the seller is not replying to my messages. What to do? Help!
hello po nag padala po ako ng box sa branch po ng LBC sa indang, cavite kahapon then kanina po tumawag po sakin yung LBC nandun na daw po sya dun sa mismong address pero di po kilala yung pinadalhan ko kaya di rin po na i deliver. request ko lang po sana na i deliver na lang sa branch ng LBC sa may puregold sa valenzuela city sa manila. 311214403128 po yung tracking number.
Good evening folllow up ko lang yng shipment ko tracking number 179793237315. Hanggang ngayn hndi pa nakakarating sa destination March 4, ko pa pina ship ang sabi kasama daw sa PAL AWB 01775896. Kelan pa po kaya ito makakarating sa tacloban? Please give me feedback nagdududa na ang customer ko sa binili nyang item baka nawala dami kc nawawala sa lbc simula pa noong december at hanggang ngayon hindi pa tapos naayos yong mga problema.
December 30,2016 ngpadala po ako ng bagahe galing kuwait.. dalawang buwan ang sabi makakarting pa Mindanao. pina follow up namin sabi nung february 26,2017 kakaforward palang manila to mindanao. ng follow up na naman ulit. after 10 days na naman.??? 60 days magiging 70??? o hihigit pa.??, manganganak nalang aKO wala pa ang bagahe! nakakadismaya.ng LBC kami para mabilis. hindi pala.
Hi po yung parcel ko po na papadala sa taguig nung
February 27 until now di pa na receive ng buyer ko yung items na inoorder nya saakin.Nung fi na follow up namin sabi ng tga Lbc mali dw address eh my contact # naman yung pagdedelvern hndi tnatawgn,nung panaglawang follow up ang sbe n nmn e dedelver na tpos ngaun hndi pa denedlevr.Anu ba yan...LBC 5TH AVENUE CALOOCAN nakakadismaya kau,anu na nmn cguro rason nyo pag finollow up ulit
Hi..gusto ko lang po follow up ang passport ko,dfa calasiao pangasinan,feb16 at release march 1,,but until now wala pa po..please need ko na po passport ko..tracking #179784468972,my contact# 09972345685..thank you..n
Gusto ko lang ifollow up delivery ng passport ko. Filed at dfa sm manila site feb 18 and released march 1. Accdg to your staff it will be delivered bet march 3 to 5 but until now wala pa dn po. My number 09051736898. Tracking number 179783437106.
hi po ask q lng bkit wla p po ung package q nung march 2 po un pinadala..march 6 n po ngaun..f d po mhnp ung adress q just inform me f saang lbc po s tacloban nandun ung pavkage q aq nlng po pipick up dun..ngpdla aq s lbc kc akala q mbilis ang processing hindi pla..
Good day Sir/Madam, Kumuha po ako nang passport noong feb. 17 2017 din yung releasing is february 28 2017. sabi po nang lbc staff darating yung delivery on March 1 or March 2 2017. but March 3 na po ngaun. kung hindi po mahananap yung address na naka lagay po doon. Please contact me on this number 09954384136 Thank you.
How come LBC that my document was already in your branch March 2 @8:49 AM but until now it was still undelivered. We paid the right amount but your service is fucking shit. Do you know how important that document? An hour of delay of your service is full of shit how much more if it was more than a day already. Here is my tracking number for you to facilitate the delivery ASAP 126396344091
Ladies and Gentlemen, LBC denies the delivery of Jimenez to Barangay Guintomoyan. I'm very angry about it. I pay delivery fees to Lazada and have to organize and pay extra transportation from Jimenez to Guintomoyan. This is unacceptable. There is also no trational number. LBC Tracking number 791008984093. Lazada Order # 347287168 Please clarify. Best regards Peter Fallis
my item was shipped via LBC courier last february 21, 2017. as i tracked my item, it showed that my item was already out for delivery since last night, 10pm. how come that until today, i have not received my item? check my items and give details on how i am going to receive my items! 71001363389109 this is the tracking number given to me by Shoppee.
Hi bakit ganun nag order ako sa shoppee hindi naman dumating ang delivery para sa akin,bakit refuse ang nakalagay eh hndi naman dumating.inaantay ko tlga yan bakit hndi man lang dumating sa akin tapos makikita ko refused? paki ayus naman po sana.
805Ma. Jade Danica Salajog(21 February 2017 1:34 PM)
Lbc pleasant afternoon just want to ask how many weeks bago makuha ang refund? My parcels was missing last dec 16 2016 and im asking for my refund halos everyday follow upto now wla pding actions Lbc raon branch ang pinag shipan paki follow up namn po kc kasalanan ng branch nyu nwala nila or my makating kamay lg tlaga na taohan nyu dun im begging you to please give me my refund asap
May this letter find you in good spirits. We are sending you this letter to request for your kind assistance regarding MS. VIVIAN C. VALLO she declared assign/designated LBC MABUHAY USA CORP GEN AVIATION CTR DOMESTIC AIRPORT PARANAQUE. So that we our conducting ocular inspection before we proceed, Can we have any information for his whereabouts, or Kindly advise MS. VIVIAN C. VALLO to call and coordinate with our law firm to discuss a very important matter.
We look forward to your favorable response and will appreciate whatever assistance you may give pertaining to our request. Please contact us at (+632) 6406629 and (+639) 9175764053 or kindly send us email upon receipt of this. for any information of the above mentioned employee Thank you and more power! Very truly yours,
Regards, EMY ROSE ABUNALES Legal Officer
Telan Hipe Flores Telan & Associates, Inc. Telan Building, No.81 West Capitol Drive, Bo. Kapitolyo Pasig City 1603 PH
“Let each of you look not only for his own interest, But also the interest of others” Philippians 2:4
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803Josefa Gaylon - Gagap(15 February 2017 10:48 AM)
hi...nag padala po ako ng package to tacloban city lat February 11, 2017, ang sabi ng lbc staff expected delivery po monday february 13, 2017, pru until now di pa rin dinideliver yung packaage, kung di naman nila alam yung address pwede naman nila tawagan ang receiver total may contact number naman dun nakalagay, please naman, be on time naman po sa pag dedeliver ng package
Order ako nang lazada Fre Extinguisher inintay ko yung text nang wlang kwentang lbc para mapuntahan ko sa ffice kong kelan nila ediliver pero n text o tawag wla akong natanggap then sasabihin unknown recipient sa status..Wlang kwentang padala!
Hello lbc south luzon.. anu po? Na tengga na po yung padala sakin.. caloocan lang yun galing how much more if sa abroad pa yun.. naman kailangan ko na yun sabi 1 day arrive na.. nyeta gang ngayon wala pa..
hello, I am now over a week waiting for the delivery of a package send from Manila to my home in San Juan, Batangas. Yesterday the staff at the local counter stated that this package was send back to Lipa there the driver did not find my place. Strange because I am one of the two white foreigners living here and are very well know here in the Barangay. At the same time the said staff took again my details and mentioned that it would arrive today Saturday morning < Feb 11,2017> So far no news from that branch or delivery driver. Very disappointed in the service provided by your local teams. Now I need somebody to call me ASAP with the latest status. 09165182256. Adress >> Calubcub 1, (Puntur) San Juan, Batangas. Marc Vandecasserie
71001363203881.. ito po yung aking tracking number. why is it po na hindi parin nadedeliver ang order ko? Nung feb 8 nagdeliver pero wala pong nagreceive so kala ko pag kakinabukasan idedeliver din naman pero hanggang ngayon hindi padin na dedeliver. pwede ko po bang malaman kung ano ang exact date kung kailan ito magdedeliver?
Pakihusay po ng trabaho ninyo LBC, nagpa LBC ako last january 30 hanggang ngayon february 10 ay wala pa din po..tapos sasabihin po sa akin na missing ang items ko..Ano yan naglahong parang bula.Wala kayong masabi kung saan yan nawala at kung sinong tao ang responsable diyan..Hindi naman po ata tama yan, ipinagkatiwala ko po sa inyo yang DISC ng motor namin tapos sasabihin ninyo missing.Gawan naman po ninyo ng aksyon.
793Jackieline Apasan Caubalejo(10 February 2017 9:50 AM)
good morning po nag send po ako ng package going to Doha sa tracking the last time i checked expected delivery is today Feb 10 2017 but when i checked again today in your website nyo iba na yung status. recieved at festival mall alabang ano po bang status ng pinadala ko Ito po yung tracking number :201044491481 kindly check po salamat po
i would like to know when will my order be delivered at binangonan rizal with tracking no. 81104576645.. Its been 7 working days since I got the order confirmation but didnt receive it yet. It is an important item.
Just want to ask lang po, possible ba na pweding ma ship ung order ko sa shopee within the day kahit kaka kuha lng sa seller ? Kase may order din ako ng before the day of 13 so pwede bng pgsabayin na i ship khit na ung isa kakakuha lngbsa seller ng shopee ?? Thanks
790April Jinky Soliveres(08 February 2017 8:52 PM)
Hi. Hindi daw po malocate ang address ko? E2 po tracking no. 771008764362 nasa bahay po ako umaga till 12pm pakitxt or tawagan nlng po aq sa 09286554549. kala ko di na dadating yang order ko sa lazada supposed to be feb. 3 pa yan. Anung petsa na ho.
Papaano ko po ba malalaman kung saang ng branchng lbc ipinadala ng lazada ang aking package paki sagot po kung,hindi ninyo po mahahanap ang bahay namin paki txt nalang po o email dahil kailangan ko na po yung package dahil gagamitin ko yon sa pagaaral ko Adrres:MONGKILONG,TUPLAC,KIANGAN,IFUGAO,PHILIPPINES track#791008827146 Contact #09062610935 Reciever ROSEMARIE BUGHONG
787Janela Fae Curammeng(07 February 2017 12:30 PM)
Hi. Good afternoon. I just want to ask where is my order now? I have ordered it thru lazada. It its the last day of delivering the item but yesterday when I checked my tracking number this message appear "Your shipment was not delivered due to payment issues during delivery. Please click "chat with us now" to chat with our Customer Care Representative." Please respond as soon as possible.
DO YOUR JOB PROPERLY!!! binayaran namin kayo para i-deliver ang package sa amin. Hinintay namin na dumating yung package sa araw na sinabi nyo tapos walang dadating at ilalagay nyo sa status ng package namin "We tried to deliver your shipment but house was closed and no one was there. LBC will deliver the next business day." samantalang wala naman dumadating dito na tao ninyo para mag deliver, then ngayon ipapa pick-up nyo. para saan pa yung binayaran namin paki ayos po ng serbisyo malaking abala din kasi salamat!
hello. my tracking no. is 791008772899 and 791008772050 kung di mahanap ang address ng bahay ko pwede mag call sila sa akin 09396532001 or kung pwede sa LBC Lucban Quezon branch ko na lang pick up then dun ko na rin po babayaran.
Hello po goodevening, My shipment was not delivered due to payment issues during delivery po kasi po wala po ako sa apartment ko po nung dineliver bukas pa po ang uwi ko dun. Paano po ang gagawin? Thank you po. Ang tracking number po ay 71001363161544 and yung isa po ay 7100363176522.
We tried to deliver your shipment but recipient's address cannot be located. Please click "chat with us now" to chat with our Customer Care Representative
Here's my tracking number 71001363181353 My contact number : 09098620793 Address: room 401 650 kck building tello st. Corner Juan Luna . I hope that the item will arrive soon . since I have work during weekdays and saturday 8am - 4pm.
We tried to deliver your shipment but recipient's address cannot be located. Please click "chat with us now" to chat with our Customer Care Representative
Here's my tracking number 71001363181353 .. My contact number : 09098620793 Address: room 401 650 kck building tello st. Corner Juan Luna .. I hope that the item will arrive soon . since I have work during weekdays and saturday 8am - 4pm..
Hi! yung order ko sa Lazada na action pro camera hanggang ngayon wala padin supposed to be dapat nung Jan.22 pa yun nadeliver. Yung kasabay ng order ko dumating na nung Jan.22 via LEX.. bakit yung sainyo wala padin.
771008681174 this is my tracking number Deliver it now! Or else ipapacancel ko na yan.
nasan na po yung pinadala namin ito po waybill number 126478145941 wala pa pong dumating last january 26 pa po yan pinadala hangang ngayon po wala pa importanteng papeles po yun. diba 1 day lang po nandun na yung pinadala LBC EXPRESS po kayo diba 4 days napo wala pa yung pinadalang papeles. sasagutin niyo po ba yung papeles pag nawala yun paki locate po yung papeles namin kung nasaan na.
hai. my order was supposed to be delivered until January 30 but until now I haven't received it. I used the same address with my last transaction and received it well. how come that my order status now is non deliver. How can I get my order.
hai my order in lazada was supposed to be delivered until jan. 30 but i didn't receive my order as i track my order , it was indicated there "non delivery" .. what will i do to get my order? i use the same address with my last transaction with lazada and i receive it.. how come that my order now was non delivery...
791008625153 this is my tracking no... pls. deliver the package now thank u
Im from Cebu... nagpadala ng balikbayan box ang aking brother from bahrain para sa kanyang fiancee. with tracking No. 1081026774 & 1081026766 natanggap last January 26, 2017 at nagtaka na mayrong slice at tinakpan ng LBC CEB sa gitna ng box at namalayan na may kulang sa pinadala more or less 8K peso.
Sana mabigyan pansin ang pangyayaring ito. ang nagpadala sa package ay ROMULUS A. CABAHUG II, ang receiver GENEVE PANARES of Pinamungajan, cebu..
hi, regarding po sa pina pa LBC ko from butuan city to Cebu with the tracking number09109291175 hindi ko po kasi natanggap na dapat ehh last week pa sana yun... paki check na lng po ano na status nun... thanks po important documents po yun... looking forward of hearing from you thanks.....
hi i have complains regarding my lbc express box with tracking number 20009162178504 you guys delivered a damage box at and im very disappointed . i dont understand how come this happens ..see attached images to check ...i look of hearing from you guys.
dto regarding sa package na pinalada ko tumawag nag lbc manila sabi nabiyak daw ang box ko..sa sabi nya wala daw nawala dunating ang box ko kahapon halos wala ng natira bakit po ganun ganyan ba nag serbisyo..dapat bayaran ng lbc ang mga gamit nawala
Good morning! Can i ask help guys please meron po kasi pinadala sa akin last day hindi ko nareceive maling number ng bahay yung napuntahan ng nagdeliver, Please Help LBC guys i need the documents as soon as possible. T#126241983171. please. call me 09087254276.
Hello LBC,paki assist nyo naman ako may inaantay kasi akong parcel noong january 22 pa pinadala at na track ko online in transit nakalagay at natransfer na sa cavite hub noong january 23 pa kasi general trias lang naman ako noong nakaraan ok naman 2days andito na.pero ngayon 5days na wla pa.ito po tracking # 179523924215.salamat!
I just want to verify my package...nung nagcheck ako sa lbc tracker niyo yung package was ALREADY picked-up! I really feel agitated right now kasi i'm very sure na hindi pa nakiclaim yung package nung taong pinadalhan ko as of today due to busy schedule! and open ang communication namin kaya sigurado ako kung nakuha na o hindi yung package. paano mangyayari na may magkapagclaim non na ibang tao without showing any valid id? logic is paano malalaman ng hindi empleyado ng lbc na may package para sa specific na name, unless pakalat-kalat yung mga package sa nakikita ng ibang tao na hindi niyo empleyado...I want verification regarding this concern AS SOON AS POSSIBLE! im hoping na sana mali lang yung posting niyo...we patronized and trust lbc sa mga package kaya sana maging maayos naman yung system niyo. i already sent sa email niyo and hoping for your response AS SOON AS POSSIBLE!
good day bakit wala pa po yong package ko na pinadala sakin noong january 24,2017 sabi po sa kanya 1to2 days lang po pero hanggang ngayon po wala pa po salamat po ikto po number ko 09754144067. tracking number:17569445508
762Ma Donnabelle Dumadag(24 January 2017 10:35 AM)
To whom it may concern:
Peace and good day!
Springs Foundation, Inc would like to inquire about the possibility of partnering with LBC as the courier service provider in the shipment of our products (books, DVDs, etc) nationwide and abroad. Is it possible to meet with your representative here at our office in New Manila, QC?
Hope to hear from you. Thanks and God bless!
Sincerely, Ma Donnabelle Dumadag Sales Manager Springs Foundation, Inc
this is regarding the attitude of your employee.. JESSA PESTAN ASSIGNED AT LBC WALTERMART MUNOZ. I was about to claim my money but she refused to accept my identification card regardless of the fact that i already have a record at the said branch. then she said that i should instead try to claim at Palawan express padala with a sarcastic face. Restless and tired, i was forced to go home to get another id's i bought atleast 10 ids to show that it was me in the first id. When i got there the second time, she was still sarcastic and she forwarded me to the next counter.. please take action regarding this,. I've been using LBC for atleast 3 years now and this is the first time i have encountered like this. thank you
Hi may I request the whereabouts of this shipment with tracking number 1102029661. Based on online tracking this shipment was arrived last January 7, 2017 and yet it was not yet delivered to me (as the consignee) considering the proximity of the place. What happen? Pls. update me thru email. I look forward to receive the shipment as soon as possible pls. thanks.
... my TRACK No# 81104775460, for my Package/Documents... mangyari po lamang na tawagan muna ako sa mga numero na ito #0906 260 5045, cp# 0921 244 8574, Landline # (02) 427 6556,, bago po mai-deliver nang Delivery Man papunta po sa aming bahay,, #20 Sto. Rosario St. REPUBLIC Ave. BGY. Holy Spirit, Quezon City 1127
I was not here yesterday in DLSU by the time LBC delivery came and that, the guards did not accept my parcel.I was tracking my parcel but it just says "REFUSED TO ACCEPT MANA HR" . Can you please tell me where are my documents because I badly need those today. ASAP.
Hi! Your riders/delivery personnel are most of the time very impatient. Especially when on delivery pick-ups and COD payment collections. I just went to get my wallet to pay for my COD delivery for a moment and then he is gone! No warnings whatsoever.
Seriously, their customer service is trash. Shape up.
i've been waiting for my passport since september 20,2016 i already made a follow up for that they ask me again my address my contact number and i also give a landmark. 2 months ago still i didin't receive my passport yet i never receive any txt/calls etc. from lbc to update me what happen to my passport.Guys it's a Passport OMG!!they said i put a wrong address but my address is right whenever i ordered to lazada i put the same address and they successfully delivered my items! i wondering what is the problem of LBC is
I was waiting for my item since last week, January 11, 2017, it seems like your courier is not even taking time to find the recipient, since then I don't even receive any call or text just to inform that they are here to deliver, what they just did is Post to their delivery tracking that the consignee is not available or OUT. They posted it around 3pm - 4pm but For your information I was just her last Friday until 6pm. It seems like you have lots of lazy people working on you company!!!!!!!!!!
Good Day!!! asked ko lang po ano na nagyari sa balikbayan box na pinadala ng husband ko nong January 3, 2016 pa dumating sa warehouse ninyo.. hope lang di nyo yan buksan..maawa na man kayo pinaghirapan yan ng asawa at ilang buwan niya yan pinag iponan pra mapasaya niya pamilya na...hope lang di mapareho sa ina balikyan box na dumating sa pamilya nla na kulang kulang na yong laman ng BOX....by the way eto po yong TRAC # 1101601973..
May I know that status of my package with tracking number 139520550819? As per Track LBC Express Shipments, it has been delivered but I have not actually received any package at all as of this writing (Jan 13, 2017 7:44PM).
I wonder if you have checked the identity of the receiver. Sino po ang tumanggap?
Yung Order ko po sa lazada na vape mod. . na may tracking number 791008530877 . .bat hanggang ngayon po ay wala parin ?? anong petsa na . . nasa Crossdock alabang parin. .wala bang tao sa Crossdock alabang bakit walang nag aasikaso tapos wala manlang nag rereply kung bakit wala pa yung order . .sana naman kahit matagal ma deliver yung mga pm sa inyu pa basa naman po hindi yung umaasa kami kung dadatin pa ba yung order namen o hindi na . .dami ko nang na PM na Contact sa LBC pero ni Isa walang nag rereply anu ba naman yan wag naman paasahin ang costumer . .na kaka stress po yung umaasa . . .Paki ayos naman po sana ng mga order an dami ko pong nababasa na di na kakarating yung order sa given time at ang mas nakaka inis pa di kayo nag rereply . . . .salamat po if nabasa nyo to. .
I have been checking the Delivery status of my order since I purchased it. Twice, there was a failed Delivery because of payment issue.. NOONE CALLED ME REGARDING THE DELIVERY. SOMEONE IS ALWAYS AT OUR HOUSE TO RECEIVE THE ITEM.. WHY DO YOU PEOPLE BOTHER REQUIRING US TO PUT OUR MOBILE NUMBER AS CONTACT INFORMATION WHEN YOU NEVER BOTHERED USING THEM??? I NEED AN UPDATE ASAP OM MY ITEM OR I WILL FILE A COMPLAINT. THIS IS NOT THE FIRST IT HAPPENED AND IM FED UP WITH YOUR LAZY CREW NOT DELIVERING OUR ITEM.
tracking #1059470985... please naman po 2 months na po ata ngaun or bukas hanggang ngayun wala pa rin balikbayan box namin!! expected namin aabot last christmas yung mga gifts nila samin pero til now wala pa din kaloka anung petsa na poh??
I bought an item from Lazada and they give the tracking nos. 891006817722 nung e check ko sa LBC website nasa LBC CFS PORT AREA last Jan 3, 2017, bakit ngayon di pa dumating sa akin ang item na Jan. 7, 2017 na...pls pakideliver na po
Bakit naman ganon nakalagay sa web tracker ninyo will send within the day pero it has been 2days na wala pa ring update kung ano nangyari sa package ko!!! I called the customer service at around 11am onwards tapos hindi niya alam ang policies and procedure ninyo?.. bangag kausap sinabing iinform daw ninyo ako eh hindi naman kinuha ang details ko like email or contact number nung tinanong ko ulit siya kasi magulo siya sinbi niya tawag nalang ulit ako for update pala. Ano ba talaga ang update hindi naman ako pwede 1week mag hihintay sa bahay para sa package paano naman ung mga dapat gawin like work at mga import activities. Sana naman mag inform kayo kung delay or ano man hindi ung naka tunganga ako tapos wala pala.. nakakainis lang po sobrang inaasahan mo ung "expect delivery within the day" eh more than a day na nga eh!!! Pleaae shed some light on to this.
december 18, 2016 ko pa yan pinadala... hanggang ngayun hindi pa rin dumating sa receiver, naka 3 or 4 na na tawag na ako sa customer service, same lang sinasabi gagawan ng report, ilang report pa ba ang kulang? hari ng padala?
Tracking number 179744529562 was my package from department of foreign affairs la union and lbc has a cubicle up there gor passpot express. I paid 150 pesos for house delivery to be on december 24, 2016 but your office in batac city texted me (09328819383) to pick my passport at their location for there was no one to deliver. I PAID cash and full for home delivery not pick. My number is 09972630433 if i may hear your side..
My tracking number is 179784112125 I applied for my passport renewal Dec. 6 at DFA Ali Mall and I paid LBC for delivery on Dec. 27-28, 2016 but up to now, I do not get my passport yet. Please let me know why. Elvira Nguyen
I applied for the renewal of my passport at the DFA Ali Mall branch last Dec. 6, 2016. Then I paid LBC for the delivery of my passport, supposedly on Dec. 27 or 28, 2016. Up to now, I still do not get my passport. May I know why?
Good afternoon! happy new year . can i follow up my package from northern marianas island to kabankalan negros occ, . i check thru express padala aftership its already there at manila date Dec.27 at custom processing .. can we give me updates where is my package? and my track no. ia 1088087957 thank you. Wilson Razo
Pa fallow up po box from saudi. Eto po yung tracking number 222301610274609 tapus yung isa 222301610278734 name sender Ronnel Bejo Sortigosa solay exit 17 al tamimi compound Riyadh saudi arabai. Thank you
my package was not delivered yet in Tabuk City,as i tracked it was forwarded to Tabuk last December 21,but until now no confirmation has been received yet,,i would like to request for a refund for the delayed delivery. thank you,
Pa follow up po tracking number 179734271829. Last week pa po dapat nadeliver. Passport po yun from DFA Aseana. December 9 2016 ang Trans date nya Dec. 22-23 po dapat nadeliver na pero wala pa din hanggang ngayon. Pa follow up naman po please.
We are very much upset that your package are not yet Delivered. Its been 6 Days already that our packages is in your LIPA DELIVER HUB and all it need is just to deliver as LBC PROMISE that it will be delivered and received before Christmas.
If we will not got our BOX we are going to the Philippine Shipper's Bureau and the Department of Trade and Industry to report.
Ive been waiting my package from lazada.nung nagdeliver kayo walang tao sa bahay wala manlang kayong abiso na pupunta kayo ngayun nalaman ko lang sa pamangkin kong bata na nagpunta kayo nong 23 sa bahay.bakit ganun kayo dapat yung bago kayo pumunta mag abiso kayo pwede naman kayo magtxt.yung packages from lazada dko pa narerecive hanngangang ngayun nong 23 pa ang due date.pano ang gagawin ko niyan?
Pa follow naman po nung Dec. 21 po trans nya tas Dec. 22 yung delivery sabi sa branch after 2 days lang papuntang Maya, Daanbantayan, Cebu po wala pa rin sila na receive po. Ito po yung tracking number 179779278859.. Aalis na po kasi bukas yung magdadala nun...Salamat po.
Ask ko lang bakit hanggang ngayon wala pa rin yung pinadala ko hindi parin natatanggap sa bahay 179779447971 tapos ng itracking ko unknown consignee Lopez Family eh hindi naman yun ang nakalagay na consignee ko ano bayan??
698LEIGELLE DE LOS SANTOS(22 December 2016 12:52 PM)
Gud day po.. ifolow up q lng po sana ung package q from lazada with tracking no. 771008167332.. kelan po kaya mdedeliver i've been expecting it since dec. 16, because on your system it was about to be delivered on that date but it was not yet deliver until today.. and in your system when i checked it say NON DELIVERY.. ano po b ibig sbhin nun eh every day nman po pumupunta ang LBC d2 s lugar nmin actually d2 s location q ntnong q nga kng bkit di pa nddla eh ang sgot wla pdaw ung package q snyo.. ngconfirm n xe ang lazada skin n naforward n sanyo ung item at nadeliver n pti skin ung iba kasama bkit ung 2 item nlng n may tracking no. 771008167332 ang hindi nga nadedeliver expected delivery is Dec. 15-22.. pero mukhang di pa rin ddting ngaun xe NON delivery nga nklgay s system nyo.. ilang beses nq ngmeseg snyo s web chat wla sumsgot skin..
Question lng, d kasi nag rereply customer service nyp.. Lam nyo na.. walang kwenta.. My sender was from baguio GM 3 Porta Vaga Main Building Session Road Baguio City Benguet Philippines na branch nya pinadala yung package. Dapat nandito na yun. sa bahay nmin isesend. Baka kaya nyon itrack.. consignee is Oskhee Jauculan address: Block 39 Lot 49 Phase 1 Elenita Heights Subdivision, Catalunan Grande, Davao City.. yan po ang details.. Salamat if may sasagot dito..
I always track my order on your website ,why is it ganun pa din nasa cfs port area pa din? It's been 2 weeks already ,any latest updates? Please deliver my item LBC ,nung Dec. 13 pa na shipped yun. My order # is 368884579.