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LBC Customer Service | Hotline Phone Number
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This is the customer service portal and hotline phone number of LBC, "Ang Hari ng Padala".

If you are located within Metro Manila, you may call them at 8585-999. If you are located outside Metro Manila or in the province, you may call them at 800-035-702-444 or 1-800-10-8585999. LBC's customer service is open 24/7.

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You can also send your queries or concerns to LBC's email address: customercare@lbcexpress.com.

LBC offers a great courier service through its unmatched nationwide delivery network of over 2,500 on-foot couriers, covering 1.8 million households in the Philippines.

Do you have any concern with LBC?

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 921 2 3 ... 6 7 »
92 Aires Bautista   (23-May-2015 12:01 PM)
please deliver my parcel with tracking number 80013848496 .. it is already with the baguio delivery team last may 21 .. so please.. thank you.. prove that you are truly "Hari ng Padala"..

91 vilma   (19-May-2015 8:03 PM)
Hi sir/madam, i traced the courier that was sent from muntinlupa last saturday going to Baguio but it says there that FAILED TO DELIVER,CALL CUSTOMER SERVICE.unfortunately i cant find a number to call..please send me customer service hotline.thank you

90 dino   (19-May-2015 7:09 PM)
Hi good evening I have a problem about my package I track my package and it says that my address is incorrect but why didnt you contact me what is the purpose of the number that written on the package I been waiting my package about 7 days and still I havent receive it. Hope you solve the problem yhat I have Regarding on my package this is my tracking number 179442972561

89 gema   (18-May-2015 7:12 AM)
I'm planning to send cellphone to my brother in Jolo sulo how much the service fee? Thank you

88 Leanne Notario   (15-May-2015 2:03 PM)
Please contact me 09365147340 I dont know where my package is this is the tracking number 179442238050

87 john anthony tolentino   (14-May-2015 12:31 PM)
Can you track my package 771000660773

86 Cheenee Capistrano   (14-May-2015 10:38 AM)
Good day! i have some issues regarding on your employee/teller at LBC Robinsons Galeria Branch with his rude attitude at the customer last night he's name was BRYAN on the receipt and i cant read his surname.. he has no patience at all unlike us regardless of so many customer we patiently waiting and the way he treated his Customer.. he called may name one time and then i cant go right away at the counter then he called another one customer without waiting on me to come at the counter and then when im at the counter he told me with a rude voice " Sa susunod sasagot po kasi!" and it makes me fell like where the one who needs to please them?? is it right??
i hope it would never happen again!!
thank you :)

85 Juvie Fernandez   (07-May-2015 3:46 PM)
Sent money thru LBC last April 30, 2015 from San Pedro, Laguna to Baguio. Unfortunately until now they haven't received it. I am very, very disappointed with LBC's kind of service. I already talked to my lawyer about this. See you in court LBC Management.

84 Arnold Amaba   (30-April-2015 11:59 AM)
Can you please tell me where is my package from japan? Tracking number is 0000578564.
from Mochisuki Masahiko! Need info ASAP!

83 Benny Joy Beninsig   (23-April-2015 3:31 AM)
I went to LBC Delivery Team yesterday to ask fo the status of my package and was advised by the customer service that its not yet shipped and it will be scheduled this week. I even asked if the delivery man will contact me before going to the address and was advised yes especially if they cannot locate the place. Now I found out that my package according to the tracking website that the Delivery Failed as of 09:43 PM of 4/22. I doubt they even tried to get in contact with me since got no message on location inquiry nor an email asking for directions.

82 Maria Lourdes Rebustes   (16-April-2015 4:12 PM)
Hi i track my lbc box ft om Vancouver the last activity is forwarded to kalibo from manila last april 6 2015 but until now Its not even accepted to kalibo branch still in transit to kalibo. I am back from my holiday but my box is not there yet.

81 Debbie Butron   (14-April-2015 9:00 PM)
Hi! to LBC Management

Why is sending herbal medicine or product outside the country is not accepted? Please elaborate your answer to my question as I badly needed to send one.


80 Geraldine   (13-April-2015 9:38 AM)
any update for my undelivered cellphone? LBC must sue theft for not delivering goods in the right recipient! then you will find out that the things, documents, accessories you will send is gone!tsk.. always remember trust is very important!

79 Jeric Talinio   (08-April-2015 10:55 AM)
Goodmorning LBC! Its been 13 days since I've succesfully ordered in lazada. Everyday I keep tracking my package(with tracking numbers; 771000339120 and 771000347458) if it is on its way already for delivery. But a while ago I just found out that part of my order was delivered back to manila. But why? How it was? When do I actually get my package here in my place? Thanks and Godbless!

78 Maricel L. Soriano   (07-April-2015 8:43 AM)
I sent my LBC cargo last Feb.24 2015 in Kotaraya Complex branch...to Philippines April 6,2015 recieve my box but so many thing is missing...im so disappointed because I pay my cargo fully...I hope that lbc can help me to give back the things loss.,,I still respect lbc thank you

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