One of the top banks in the Philippines, UCPB has become a leading provider of financial products and services to corporations, private and government institutions, middle market companies, small and medium-sized businesses, and individuals in the Philippines. It offers a variety of financial services such as deposit and cash management services, trust and fund management services, treasury and money market investment services, corporate commercial credit facilities, consumer credit, trade credit services and international and investment banking services.
If you have any problem or concern with UCBP, you may reach them at the following UCPB Customer Service Hotline Numbers:
For general concerns:
call (02) 811-9111 or 1-800-1-888-9777 (toll free from any PLDT landline)
or send a message to UCBP email address: firstname.lastname@example.org
For ATM concerns:
call (02) 811-9292 (24 hours a day)
or send a message to UCPB email address: email@example.com
If you want to inquire about loans such as home loans, auto loans, salary loans and personal loans:
call (02) 811-9100 (weekdays, 8:30am to 5:00pm)
or send a message to UCPB loan inquiry email address: firstname.lastname@example.org
For corporate availments of collections, disbursements and account management services:
call (02) 811-9191
or send a message to email@example.com
If you have any concerns in UCPB Head Office:
call (02) 811-9000
or you may go to UCPB Head Office located at UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines
Some of the common issues or problems in UCPB reported by its clients are:
Captured ATM card in the ATM (machines)
Unaccommodating employees to its clients
Do you have any problem with UCPB?
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my card was captured Saturday morning around 4-420am, branch sm bicutan atm should be release first before you can get the money when you withdraw funds right? why are you saying now that you will run investigation first and may take 2weeks, the fact that the atm will first release atm first before you can get your money, how can i get the money if the card is captured