With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.
SSS Customer Service/Hotline Phone Number
920-6446 to 55
An actual call center agent will answer your questions, concerns or problems above.
SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.
You may call SSS IVRS Hotline Numbers below:
917-7777 (Metro Manila)
562-9289 (San Pablo)
Subscribers of Globelines can call 917-7777 for free.
The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.
Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.
For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.
Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.
Do you have any concern with SSS?
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Hi ! Need assistance. I applied SSS thru online. I wasn't advise that I should print out the form. I was not able to save it in my phone. I only got my reference number. Then, I went to your branch at Guadalupe. They told me that I need that online form. What will I do? I didn't save it up. Kindly help me pls?
good afternoon, bakit po ang hirap macontact lahat ng hotline number na nakalagay sa SSS. may itatanong po kasi ako about sa contribution ko kung nahuhulugan ba siya.? ano po bang number ang kailangan ko tawagan para sa concern ko? thank u .
sir/mam gusto ko lang po malaman kung merong condonation ngayon sa SSS dahil matagal naring diko nahuhulugan ang SSS ko, kasi kung meron ay balak kong bayaran kung magkano ang dapat kong bayaran at ituloy ang contribution,ako po ay nasa saudi pwede po bang asawa ko nalang ang mag huhulog at magbabayad ng dapat bayaran??? at ano ano po bang requirements ang dapat nyang dalhin??? sana po ay masagot nyo ang aking mga katanungan
Maam/ Sir, ano po ang dapat gagawin yong employed na po ako tapos my loan pa ako sa sss by august 2015 sana matapos yong loan ko tapos nagresigned ako sa company by june 30, 2015 pwede po bang mag voluntary pay? din may penalty ba kasi 2016 na ngayon.. at pwede ba makapagloan ulit?
Good day. Bakit Di pwedeng mag-follow up thru phone sa SSS Dasma Cavite branch regarding sa SSS retirement claim ng father ko? Eh ano pang gamit ng hotline number nila di ba? Anong purpose nun? Nag-file ang father ko last November 2015 pa at ang huling personal follow up nya is nung May 2016 sa SSS Main office. Ang sabi sa kanya is baka 1st week ng June makukuha na ang benefit but until now laging on - going process sa manual verification ang status ng sa kanya. Laging sa 24/7 hotline ako nagpa-follow up kasi ayaw ako i-entertain ng SSS Dasma kapag dun ako tumatawag. Nsa mindanao na si tatay ngayon kasi expected nya na by this June yung pera nya. Bakit hanggang ngayon di pa din tapos ang manual verification na yan? Almost 7 months na eh. Di na kapani-paniwala ang sinasabi ng SSS na on-going process. Please help my father to get his money that is RIGHTFULLY HIS! Pinaghirapan nya yun ng ilang taon, and then kung kelan kailangan na nya, papahirapan pa rin ba ang isang senior citizen bago makuha yun?
i want to know sickness benefits of my husband has no appearance he submitted complete requirements out patient his sss no. 0378650577 his birthdate October 7, 1966. he submitted requirements last march 31, 2016.
Can someone please advise the status of my unpaid SSS pension payments. I have emailed member relations on April 7, 2016 but I have not received any acknowledgment and a reply to date. Appreciate any assistance you can extend. Thank you.
SSS#0102830372 DOB: 15 June 1954 I have emailed member_relations on April 7, 2016 regarding the status of my unpaid pension payment. The email has not been acknowledged and neither have I received any reply. Could someone please advise whats happening to my pension. Appreciate whatever assistance that can be extended to me. Thank you.
I want to access my account using online but i forgot my username and password can you please send me my username and password , this is my information:
CRN/SSSNUMBER :0007-1826732-6 DATE OF BIRTH : 12/07/1982 Please send those to email add : email@example.com I already forgot my old email add that my password and username supposed to be sent. Your help is highly appreciated. thank you
I would like to inquire if i can increase my monthly contribution to the higher amount. I can justify my monthy salary with my payslip. I am 2 months pregnant. I had paid my contributions since july 2014 550/month.