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SSS Customer Service | Hotline Phone Number
With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.

SSS Customer Service/Hotline Phone Number
  • 920-6446 to 55
An actual call center agent will answer your questions, concerns or problems above.

SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.


You may call SSS IVRS Hotline Numbers below:
  • 917-7777 (Metro Manila)
  • 446-5902 (Baguio)
  • 982-8739 (Tarlac)
  • 562-9289 (San Pablo)
  • 472-8842 (Naga)
  • 234-2053 (Cebu)
  • 227-7273 (Davao)
  • 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.

The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.

Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.

For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.

Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.

Do you have any concern with SSS?
Category: Directory | Added by: admin | Tags: number, Hotline, customer, sss, Directory, phone, service
Views: 89986 | Downloads: 0 | Comments: 431 | Rating: 0.0/0
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Total comments: 431
431 Perliza P. Simbulan   (12-February-2016 1:22 PM)
My account is locked. Please unlock my account thank you.

430 Emmanuel Ingco   (03-February-2016 5:10 PM)
I applied for SSS pension last January 7, 2016. As of date, I haven't received any status on my pension. Please send me a status report. According to the lady who processed my application,it will take two to six months. I am in US. What number do I call to follow up.

Thanks.

429 Emmanuel Ingco   (03-February-2016 5:08 PM)
I applied for SSS pension last January 6,2016. How soon an I start getting my money. Please look into the status of my pension. I am in the US what number do I need a call to follow up.

Thanks.

428 Emmanuel Ingco   (03-February-2016 2:03 AM)
It has been a month since I applied for the SSS pension. How soon will I get the lump sum that I requested.

Thank you.

427 Jeane Faminogan   (02-February-2016 11:02 AM)
We like to know if OFW could pay via visa card to our loans payment and contribution. Just like western union I have an account for sending money to Philippines?Tell us if we could registered on line payment
Thanks

426 gracelyn Dizon   (15-January-2016 11:21 AM)
how can i get my ss no. i want to apply online but i dont kwow how to get thet ss no.

425 NATHANIEL PATIO   (11-January-2016 8:38 AM)
Mam/Sir I register an account but when I click submit it, it appears Discrepancy of date of birth?
My SSS num is 34-4717596-4. Please reply and help. Thanks

424 sarah   (08-January-2016 8:09 PM)
hi, im waiting for my maternity cheque they told me it will take 2-3weeks im waiting for almost 2months and 2weeks already still i havent recieve a cheque.everytime i follow up my to them refarding my claim tgey dont even know when it will be released..

pls do your job accordingly,im sure you have so many workers to provide a veey fast service but why is it that it takes a lot of time to process just 1 application.just a reminder the money your about to release does not came from your own pocket so no need to let the clients wait for a long period of time.I hope this could be the start of a fast process.

423 Jessa Maree Calubaquib   (21-December-2015 8:22 AM)
HI please help me out. I am not able to log in using my sss username and password. I cannot remember my username and password that I created. My SSS number is 3414532158. I need to reset the username and password, already tried to create a new account but it's not pushing thru.
Thank You I'll wait for your response.

422 Agnes N. Luces   (18-December-2015 0:10 AM)
Dear Sir/Madam,

Please help me my SSS account was locked and I cannot unlocked or open it. Please instruct me on how to re-open my SSS account again. My SSS number is: 3361757293 effectivety year 2001.

Hoping to hear from you soon.

Thank you,

AGNES N. LUCES

421 CHARINA VARGAS   (11-December-2015 9:23 PM)
I WOULD LIKE TO INFORM THAT MY ACCOUNT WAS LOCKED. PLEASE HELP ME TO ACCESS MY ACCOUNT TO OPEN OR RESET MY ACCOUNT.
SSS # is 07-3366546-6

420 Ma. Rosario Noche Montalbo   (04-December-2015 8:39 AM)
Good Day! I forgot my password for sss online account, im trying to reset using username and/or email address. If i reset using username, it says they send password to my email, but i dont get any, on the other hand if i reset it via email, my email is not being recognized by the system. Please help, thanks

419 mohammak kazim   (03-December-2015 5:00 AM)
I my name is Kazim. I am trying to get proof of draft status but I cant find. please help me.

418 erly c. ilao   (24-November-2015 8:36 AM)
hi,

please work your job, you earned more than enough of what you work.

417 Gladys Anne S. Biler   (23-November-2015 7:34 AM)
Hi,my first loan application was approved last Nov 9 2015 via online, when will i received the check? The address of my employer is in Cebu, from what SSS servicing branch will the check will come from? hope you can assist on me please.Thanks!

NAME: GLADYS ANNE S. BILER
SSS#: 04-1619348-8

416 luzviminda bianeza   (17-November-2015 10:20 PM)
my mother is a pensioner of my father,,she is die june 4,2014 she can take also a burial benefit?

415 luzviminda bianeza   (17-November-2015 10:16 PM)
if a pensioner is die she take also burial benefits?

414 Feliz Gonzales   (17-November-2015 1:51 AM)
Hi, I already sent 3 emails since November 4 to member_relations@sss.gov.ph. I requested for online resetting as advised by your CSR. I heven't received any response yet.

413 Jennifer Pole   (10-November-2015 3:08 PM)
Good Day!

I Just want to ask if do you know if when will be the estimated date of my SSS ID releasing?
My SSS#: 34 03816885, waiting for your swift response.

412 JOAN REATAZA BURANDAY   (30-October-2015 10:49 AM)
Good Day!
I would like to request for resetting of my online account because I cannot access it anymore,

Stated below are the information needed for verification of records.

SSS#: 06-2116930-4
CRN# :0111-0110023-5
COMPLETE NAME: JOAN REATAZA BURANDAY
DATE OF BIRTH : NOVEMBER 26,1984
MOTHER'S MAIDEN NAME: FE MENDOZA BUHALOG
EMAIL ADDRESS USE IN ONLINE REGISTRATION: jreataza@hondamotorworld.com
EMPLOYER NAME: HMW LENDING INVESTOR'S, INC.

Thank you and hoping for your kind consideration.

JOAN REATAZA BURANDAY

411 JOAN REATAZA BURANDAY   (30-October-2015 10:48 AM)
GOOD DA! I WOULD LIKE TO INFORM THAT MY ACCOUT WAS LOCKED. PLEASE HELP ME TO ACCESS MY ACCOUNT TO OPEN OR RESET MY ACCOUNT.SSS# 06-2116930-4,THANK YOU.

410 analyn ramos mestiola   (28-October-2015 1:32 PM)
My SSS id CRN is different of sss id number

409 Jerry   (26-October-2015 8:13 AM)
just want to verify if my September payment is already posted on my account and if I am eligible for re loan.

thanks

408 Jerry   (26-October-2015 8:11 AM)
Hi,

Just want to verify if Im eligible for re-loan and if the payment for September is posted on my account.

Hoping for your immediate response regarding this matter.

407 cristine soliman   (22-October-2015 2:17 PM)
good day,

i just lost my E1 form and i forgot my sss.no. please help me in this matter...thank you

406 Norman Relox   (22-October-2015 1:04 PM)
Good day Maam/sir,

I would like to inform in your good office that my SSS account online was locked. Please help me accessed my account again. Kindly reset my password and send to my email account.thank u.. my Email Address: reloxnorman11@yahoo.com

405 Norman Relox   (22-October-2015 1:01 PM)
I would like to inform in your good office that my SSS account online was locked. Please help me accessed my account again. Kindly reset my password and send to my email account.thank u..

404 jolly benjamin   (20-October-2015 1:58 PM)
Good day Maam/Sir,

I would like to inform in your good office that my SSS account online was locked. Please help me accessed my account again. Kindly reset my password and send to my email account.thank u..

Sincerely yours,
jolly benjamin

403 Sheila Ricafranca Vallesfin   (18-October-2015 8:07 PM)
Good eve!
I Lost my E1 form and i forgot my SSS no. What will i do?

402 liezl lee ceda   (15-October-2015 3:50 PM)
Good day Maam/Sir,

I would like to inform in your good office that my SSS account online was locked.. I already change my email address that's why I can't recover my password. Please help me accessed my account again. Kindly reset my password and send to liezlangels@yahoo.com.ph.

Sincerely yours,
Liezl Lee G. Ceda

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