With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.
SSS Customer Service/Hotline Phone Number
An actual call center agent will answer your questions, concerns or problems above.
SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.
You may call SSS IVRS Hotline Numbers below:
- 917-7777 (Metro Manila)
- 446-5902 (Baguio)
- 982-8739 (Tarlac)
- 562-9289 (San Pablo)
- 472-8842 (Naga)
- 234-2053 (Cebu)
- 227-7273 (Davao)
- 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.
The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.
Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.
For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.
Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.
Do you have any concern with SSS?