SSS Customer Service | Hotline Phone Number
||admin · 25646 · · 27-March-2013|
With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.
SSS Customer Service/Hotline Phone Number
An actual call center agent will answer your questions, concerns or problems above.
SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.
You may call SSS IVRS Hotline Numbers below:
- 917-7777 (Metro Manila)
- 446-5902 (Baguio)
- 982-8739 (Tarlac)
- 562-9289 (San Pablo)
- 472-8842 (Naga)
- 234-2053 (Cebu)
- 227-7273 (Davao)
- 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.
The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.
Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.
For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.
Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.
Do you have any concern with SSS?
Do you have something to say? Say it in English. Don't spam. Don't use offensive language. Write as if talking to a good friend.
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dorothy gay h colasito (07-March-2014 3:32 PM)
Ask ko lng po kung qualified ako for maternity benefits,hindi ko po kc alam kung mgkano n nacontribute ko..help nmn po..
Mr. Ardee J. Doromal (05-March-2014 8:44 AM)
Hi!, I'm Mr. Ardee J. Doromal. My SSS no. is 03-6807108-5. I'm trying to apply for a salary loan, thru the company I am working with, Dermpharma, Inc.. I was informed by our HR that I could not, because, SSS claims i still owe, Php 10,000. How could that be? I have not applied for loan since 2003. And, i have paid off all my debts.
Please check my case. I have learned from friends that "somebody" may use your no., if it remains dormant for sometime.
jazel (04-March-2014 4:17 AM)
I lost all my documents, i mean ALL of them.. and I only have 1 ID left which is my company ID. wasnt able to provide my company my sss nmber. I only hand them a photocopy of my UMID.
I want to loan, basically they've been deducting my salary for all of my benefits though with a defaulted number. Went to your office to check if I can get atleast my sss number and unlucky they cant accommodate because I dont have a primary ID, and that they need to have atleast a copy of my birth certificate.
Can anyone help me with this? I owe you alot.
YOur immediate response will be greatly appreciated..
beth (03-March-2014 5:20 PM)
I have a concern regarding my online account.
I can no longer access my account and my email was deactivated, so I don't have the option to reset my password.
Is there any way that you can provide me a temporary password so I can log-in to my SSS account online and be able to update my information?
You may email me to the email address provided.
Thank you so much and more power.
MICHELLE P. Dimaculangan (02-March-2014 4:51 PM)
Dear SSS Manila,
SOS!! I'm just wondering, how come I didn't yet claim my SSS card which I registered only last Sept. 2013. It should be mailed in a month but until now there is no SS card coming up. This is my SS number 34-4098894-1. Please consider this message ASAP! I badly needed this ID for useful purposes. THANK YOU! Contact me +639351673760. Just BADLY needed.
Laydah Mutin (25-February-2014 12:40 PM)
Good afternoon po sir/maam,
Eto po yung SS Number ko 3420538243, Mutin, Laydah Goling. Since september nagbabayad po ako ng monthly hanggang ngayon di parin ako makakuha ng i.d. sabi po sa meycauayan branch kailangan niyo pa daw po i-tag sakanila kung approved na. I hoping for your imediate responce, Thank you.
Juchel C. Rendora (25-February-2014 10:32 AM)
I cannot open mySSS account coz I forgot my password. Please help me to open mySSS account. I want to re loan, I cannot process my application because of this problem.
Date of Birth: May 2, 1981
Place of Birth: Molave, ZDS
Employer's Name: Gentrade Int'l Phils. Inc.
Hoping for your response.
Juchel Corpuz Rendora
Marvin (17-February-2014 5:24 PM)
my account is blocked,how can i open it again? i want to check if my contribution..
zeny (17-February-2014 10:59 AM)
gud am sir/ma'am,
my sss number is 33-4389993-3. my account is blocked. how can i open it, i want to check my contribution
thank you very much
CHAD (13-February-2014 3:32 PM)
Just ask some question,
Why i can't access Employer login?????
I try to log in using the correct details but it keeps on prompting
user id and password invalid,
until I used to login using the default password provided by SSS,
but now its blocked????? What happen????
Elvin John Cabanting (12-February-2014 3:25 PM)
Hi good day,
Tanong ko lang po if bakit hindi pa po na mail sakin yung SSS ID ko mag 1 year na po sa march and untill now wala padin po, kailangan ko po kasi for application of passport.Please reply.
Thank you in advnace.
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