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SSS Customer Service | Hotline Phone Number
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With its growing number of clients to servce, the Social Security System (SSS) of the Philippines now provides 24-hour customer service (Monday to Friday) through its Call Center.

SSS Customer Service/Hotline Phone Number
  • 920-6446 to 55
An actual call center agent will answer your questions, concerns or problems above.

SSS also utilizes the Interactive Voice Response System (IVRS), in which members follow the computerized voice instructions to answer their basic queries.

You may call SSS IVRS Hotline Numbers below:

  • 917-7777 (Metro Manila)
  • 446-5902 (Baguio)
  • 982-8739 (Tarlac)
  • 562-9289 (San Pablo)
  • 472-8842 (Naga)
  • 234-2053 (Cebu)
  • 227-7273 (Davao)
  • 992-2014 (Zamboanga)
Subscribers of Globelines can call 917-7777 for free.

The SSS Customer Service Call Center is open from 7:00am on Monday all the way to 7:00am on Saturdays. It's closed during weekends and on holidays.

Reminder: Before calling the SSS phone numbers above, be sure to prepare your SSS number because the agent will check and verify your SSS records through your SSS number.

For new SSS applications, SSS advises that would-be members should call them first about SSS procedures and list of requirements so that SSS will immediately accept their application whenever they go the SSS branch.

Most of the calls that SSS received pertain to the status verification of the member's contribution, SSS salary loans, SSS benefit claims and application for the Unified Multipurpose Identification System (UMID) card which is the current SSS ID.

Do you have any concern with SSS?

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Total comments: 3601 2 3 ... 23 24 »
360 norvelyn razon hernandez   (16-May-2015 8:54 AM)

I encountered problems viewing my actual premiums online..what should i do?

359 koolarts2099   (14-May-2015 3:44 PM)
The call center numbers are always busy, I believe they are not in service or are just for media press release para pogi points only. They are actually useless to the SSS members.

358 jed flavier matriano   (11-May-2015 11:28 AM)
just want to ask how much is my loan balance? Here's my sss # 3381162664

357 Mary Jane rallos tagle   (08-May-2015 2:16 PM)
Ask just want to ask about my uniwide sss I'd because until now its not coming they said its only 3 months processing why they still not delivering my sss I'd I have before but on I lost my I'd on january tht why I go to sss in malabon then I take another new I'd of sss uniwide id but until now still not coming

356 Ricardo M. Toledo Jr   (07-May-2015 8:28 PM)
sir /mam how can I get a second ID i lost my sss ID last four months ago??
Thanks and GodBless

355 gerlie ann gueta   (06-May-2015 1:41 PM)
Good day..I would like to know, how can I check my SSS contribution through online? I do not have my UMID yet but I have my SSS number. I tried to search and followed the instructions which indicated but I can not access the site..Please help me,thank you

354 joan quijano   (28-April-2015 3:49 PM)
Good day mam/sir,

would like to inquire, if it is possible that i can also apply may second child for education loan?

hope for your immediate response.

353 Jhovana Rose Ilagan   (23-April-2015 11:00 AM)
Can I ask for assistance regarding to my sss loan last March 26,2015 on automatic machine using UMID I.D.,I should'nt fill-up any kinds of form and then told me that my sss loan processing into 3 weeks.
hoping for an immediate response


352 Reagan Marcos Morla   (22-April-2015 1:23 PM)

Asking for assistance please.
I am Reagan Marcos Morla ,my employer needs my sss static info and my employment history as well
the question is I forgot my username and password.To be able for me not to go to SSS office can I have my username and password?

351 Rochele Corono   (20-April-2015 9:47 AM)
Good Day!

I would like to verify my SSS ID card. it was released September 10, 2014 but til now i haven't received my SSS ID.

Where and When can i get my ID?

350 julie esteban   (17-April-2015 10:51 AM)
how will i process my sss id

349 GRETCHEN T. TRANGIA   (16-April-2015 12:55 PM)
Good day!

Can I ask for an assistance on how can I retrieve my log in for I forget my user ID and password for online inquiry in SSS.

Hoping for an immediate response

348 Merrycris B. Dimamay   (15-April-2015 11:32 AM)
Good day!

Why i can't access my account?
I would like to inquire if my last payment was been posted.

Thank you.

347 rowena   (08-April-2015 7:09 AM)

346 willen i cuyos   (07-April-2015 4:03 PM)
I just want to ask about the maternity loan: i am 5 months pregnanat, as i heard many of my friends it was reimburse by my company to get the loan. Now i ask our employer about it, then they told me that after i give birth and process my childs birth certificate thats the time to release the loan. Is this a policy of sss?

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