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BDO Customer Service | Hotline Phone Number
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One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.


If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000


For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?

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Total comments: 1881 2 3 ... 12 13 »
188 gigi delantar   (20-May-2015 8:01 AM)
Payment for credit card was made through the cash deposit machine. After confirmation, the machine went offline, no transaction receipt came out.Transaction was done on the 18th this May and up to this time,still no posting of payment yet. Do i still wait for more days to be assured that the payment is secured? What else do i need to do after consulting one of the branch officers?

187 FERNANDO ABALOS JOSON   (18-May-2015 3:10 PM)
Dear Sir / Madam,

How can I make a money transfer from my BDO US dollar account in the Philippines to my SABB (Saudi British Bank) account in Riyadh K.S.A please advice. Because I need it very badly to support my kids tuition fees.

186 Sylvia dualan   (17-May-2015 3:50 AM)
Good day sir. I am writing to you regarding my bdo credit card which was deactivated last march because said credit card was stolen. Unfortunately i had to leave the country immediately and will be back sometime october. Is there anyway i can receive my credit card bill via email? Thanks. Since the reported incident i have not received a statement

185 Ma. Asuncion A. Abrilla   (16-May-2015 1:20 PM)
Please facilitate upgrade of my rewards card. Nobody answers the hotline for this purpose. I spent almost half a day in the branch where I maintain my account while they tried contacting your hotline. I've been trying to do the same for the last month or so. My bdo rewards card number is 8880 5128 0818 1138. Please send upgraded card to the following address Unit 7N Gateway Regency Pioneer St. corner EDSA Mandaluyong City. Looking forward to a prompt action on my request. thank you.

184 Theresa B. Chua   (14-May-2015 1:27 PM)
Good day Sir I just ask how many days will the bdo online banking will resume because I cannot log in.. I want to check my balance so that I will know if there is a problem on my account because I will be going outside the Philippines for 2months..

183 Elena Lagrimas Lising   (30-April-2015 1:42 PM)
good day!

I would like to ask the status of my Credit card application that I requesting from BDO, SM Fairview last March 17, 2015 when I took my vacation at the same month. I already submmitted all necessary documents including supporting papers that needed for applying CREDIT CARD.

Im hoping your immediate and kind response in this matter.

Respectfully yours,

Ms. Elena L. Lising

182 denniecza alicante   (29-April-2015 4:42 PM)
hi good afternoon i just want to ask if i can inquire online about my cash card?

181 Frances Pearl Rafael   (27-April-2015 7:36 AM)
Good day Ma'am/Sir.I just want to ask where can i deposit money to my Kabayan savings account here in Singapore and where can I update it.Help me?Please respond through my email.thank you

180 MARY MARGARET L. YU   (21-April-2015 9:16 AM)
Is this gonna take long? BDO is not responding to my concern..

179 MARY MARGARET L. YU   (21-April-2015 8:52 AM)
Good day Sir/ Madam :

I don't understand what happened to my account.I was deducted 300.00 as SERVICE CHARGE even though my account was not below the ADB (Average Daily Balance) which is 10,000.00.
No one from the bank can answer my question directly why this thing happened.And the customer service hotline is hard to get through. Can you please answer my question? Hope you can help me regarding this matter. My email account is yhannamargaret@yahoo.com.
Thank you and God bless !

178 sassyjie108   (25-March-2015 4:53 PM)
Hello po. Good day.
Sir/madaam.. I want to know if my BDO KABAYAN SAVINGS ACCOUNT is still active. Because for two years that I have it I didnt deposit (2012-2013) and it has only 50php balance then last year 2014 I deposited only once. Is it still active? If not what will happen to my money that I deposited last year? Hope you can help me regardin this matter. Here's my email : nbsotabento@ymail.com . Thank you and God bless.

177 Camille Santos   (08-January-2015 2:05 PM)
Good day sir/madam i just want to ask if my money put in my passbook this is acct no.002661337888.the last time i put is on nov.3 2014.pls kindly reply to my email account camillesantos1989@gmail.com so that if my money already put i will continue to save in your bank thanks i want to update thanks have a good day...

176 Henry Mualla   (25-November-2014 8:58 PM)
Bdo Visa card customer service is not making a response to my problem.

175 Henry Mualla   (25-November-2014 8:30 PM)
Yes, I have a problem with my BDO VISA card, how do I get help?

174 Ghing Leyte   (07-November-2014 9:23 PM)
Hello,good day sir/maam i want to ask if my account# 2660531109 is still active coz the last time i use this it wa February 2013 and now i watto continue it, i tried to contact ur hotline numbersbut unfortunately i cant contact ur office.
Pls kindlyreply me as soon as possible im lookng forward for urquickly respond.
Thank you so much. My email add ghingleyte@gmail.com

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