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BDO Customer Service | Hotline Phone Number
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One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.

If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?

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Total comments: 1971 2 3 ... 12 13 »
196 Elaine Francisco   (02-July-2015 11:06 PM)
My son-in-law was trying to use my BDO- ATM Card earlier, but it keeps on saying "transaction cannot be processed". He called the customer service and they told him that the account may be blocked by the primary user (which is me) or by the bank. I am currently residing in the U.S. now but I left my ATM Card for family purposes.

195 Margielyn S.Barcelon   (25-June-2015 8:57 PM)
I want to check my balance on my account.

197 admin   (03-July-2015 7:31 AM)
Margielyn, you should enroll first to BDO online banking.

194 Jose Marie ronidel   (25-June-2015 3:29 PM)
Hi sir/ma'am

Good day. I just want to asked how I could get my monthly bdo credit cards bill? Can I received email for my monthly bills? I also want to asked if how could I update my credit card profile so I can receive a text info for my monthly bill? Thank you.

193 noralyn deniega   (14-June-2015 6:01 AM)
Hi sir/ma'am.
I forgot my password in my online banking. And I already tried to reset it. It says that my new password is been sent to my registered email. But when I check it, there is none.
I keep on trying but still there is no password send to my email. What should I do?

192 Judy Ann Capili   (10-June-2015 11:03 AM)
hi sir/mam,

Good afternoon. I want to us how to cancelled the credit card Proprietary card under the name of my boss. John Johnnel Tan Chong.

191 Gerard   (02-June-2015 1:49 AM)
Hello good day day, i just want 2 ask about my online banking, its being locked and i ask for it to reset, but unfortunately the new code is sent 2 my old # i don't use it anymore.. How can i have the new code to unlocked my account???

190 joy   (01-June-2015 12:32 PM)
Good day i just want to ask regarding the sent money to my kabayan account and it's been a long wait almost 11days what i need to do?it was sent as fund tranfer from using scotland bank and i just gave 10digit of my account number .

189 Chin Margarette Uy   (30-May-2015 12:40 PM)
I have 200k phil peso credut limit. As of yesterday i have 104k outstanding balance. I just paid 40k the other week. Why do i get declined with my transactions? Very embarassing. I just paid anither 100k phil. Peso. Today. U need an answer why i was declined yesterday.

188 gigi delantar   (20-May-2015 8:01 AM)
Payment for credit card was made through the cash deposit machine. After confirmation, the machine went offline, no transaction receipt came out.Transaction was done on the 18th this May and up to this time,still no posting of payment yet. Do i still wait for more days to be assured that the payment is secured? What else do i need to do after consulting one of the branch officers?

187 FERNANDO ABALOS JOSON   (18-May-2015 3:10 PM)
Dear Sir / Madam,

How can I make a money transfer from my BDO US dollar account in the Philippines to my SABB (Saudi British Bank) account in Riyadh K.S.A please advice. Because I need it very badly to support my kids tuition fees.

186 Sylvia dualan   (17-May-2015 3:50 AM)
Good day sir. I am writing to you regarding my bdo credit card which was deactivated last march because said credit card was stolen. Unfortunately i had to leave the country immediately and will be back sometime october. Is there anyway i can receive my credit card bill via email? Thanks. Since the reported incident i have not received a statement

185 Ma. Asuncion A. Abrilla   (16-May-2015 1:20 PM)
Please facilitate upgrade of my rewards card. Nobody answers the hotline for this purpose. I spent almost half a day in the branch where I maintain my account while they tried contacting your hotline. I've been trying to do the same for the last month or so. My bdo rewards card number is 8880 5128 0818 1138. Please send upgraded card to the following address Unit 7N Gateway Regency Pioneer St. corner EDSA Mandaluyong City. Looking forward to a prompt action on my request. thank you.

184 Theresa B. Chua   (14-May-2015 1:27 PM)
Good day Sir I just ask how many days will the bdo online banking will resume because I cannot log in.. I want to check my balance so that I will know if there is a problem on my account because I will be going outside the Philippines for 2months..

183 Elena Lagrimas Lising   (30-April-2015 1:42 PM)
good day!

I would like to ask the status of my Credit card application that I requesting from BDO, SM Fairview last March 17, 2015 when I took my vacation at the same month. I already submmitted all necessary documents including supporting papers that needed for applying CREDIT CARD.

Im hoping your immediate and kind response in this matter.

Respectfully yours,

Ms. Elena L. Lising

182 denniecza alicante   (29-April-2015 4:42 PM)
hi good afternoon i just want to ask if i can inquire online about my cash card?

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