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BDO Customer Service | Hotline Phone Number
One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.

If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?
This article was written by admin under the Directory category. It has been viewed times and generated 241 comments. The article was created on 01-July-2013.
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Total comments: 241
241 karla mae v. corpuz   (22-May-2016 3:11 PM)
I just want to inform that my debit card was retained by Producer's Bank' ATM Machine a while ago.

240 Romalyn dela rosa   (19-May-2016 11:08 PM)
I just want to inform that im not using anymore my credit card in bdo and i recieve an email about dragonpay which im not using it and im not in the philippines anymore could you please help me to investigate this i think it maybe someone is using my account please help me asap for me on for you also Can you CLOSED IT IMMEDIATELY thanks.

239 IBRAHIM M. MULITUBA   (04-May-2016 8:20 PM)
I would like to request account statement date of 08/04/2016 through sending on email.
as soon as possible.

Thank you.

238 agustina baseo   (18-April-2016 3:20 PM)
Would like to know the status of my credit card application. Thank you.

237 Leizle B. Coronica   (30-March-2016 10:20 AM)

I just would like to follow up the status of my credit card application. Please send me feedback. Thank you.

236 Jaime G. Eugenio   (29-March-2016 7:21 AM)
Please attend to my payment in my credit card which there is irregularity in terms of computer generated payment. Last January I sent 3,000php plus payment where I paid after due date. As I receive your bill still it does not appear. Many time I dialed your 6318000 hot line and always failed to answer my query. This hotline serves as your blocking ears to our concerns and not helpful. Please check my payment and I will look for the receipts of my payment in January. It is hard to be harassed by your billing thru my cellphone which is one way- only you are served not us as customer. Meantime my bill is getting bigger. Can you be costumer oriented not a robot machine type of service. Thanks.

235 arlyn   (05-March-2016 3:56 PM)
Good Day! I would like to request a Bank Statement of my account for supporting document but I am ofw and presently risiding here in hongkong. May I know where I can ask the form?

234 mariel   (04-March-2016 12:06 PM)
cannot receive password reset link from this email address.

233 Rosalinda Blase   (26-February-2016 11:37 AM)
I want to call BDO Sucat Branch 8210 Dr. A Santos Ave. Paranaque City.I have dollar account and I have problem on it,I'm here in USA,can you Please send/give me the phone number with area code of Philippines PLEASE! THANK YOU SO MUCH,GOD BLESS.

232 sharon pajarillo   (22-February-2016 10:50 AM)
Just wanted to follow up the status of my credit card application. thank you so much.

231 lindley ann ismael   (17-February-2016 5:05 PM)
Hi, may I know the status of my credit card application please.Thank you so much. hoping for your response.

230 Jonalyn Fabila   (30-January-2016 3:44 PM)
Maam/sir can i ask about how to apply for time deposit thanks.

229 FLORENTINO PIANSAY JR.   (29-January-2016 10:33 AM)
Good morning mam/sir i would to ask and follow up some information about my credit card application in your good office institution, i would like to confirm if my application is approved?

thank you and more power and god bless.......

228 JEREMIAH   (22-January-2016 7:41 AM)



227 agustin f jose   (07-January-2016 8:31 PM)
BDO Imus branch along aguinaldo highway has been tolerating couriers / liason officers of st. peter memorial homes and a realty corporation using sr. citizens to line up on a senior citizens lane thus making the old folks to rot in waiting in line...I believe this lane will be exclusively to sr. citizens,pwd and pregnant women and not a sr. citizen doing tons of transactions using the lane to avoid the regular line of depositors. irony is bank officials are allowing it..pls. rectify the mess...

226 jenny v. cascalla   (18-December-2015 1:33 PM)
i would like to send a letter thru email. please send me your email address. thank you

225 Joebert t bragais   (04-December-2015 1:35 PM)
Good day sir,
I would like to ask if its possible that the money i send will be received, because i accidentally send it BPI account instead of BDO, But the account number used is that of BDO and is correct.

224 ELSA   (12-November-2015 3:58 PM)
My BDO online banking registration was approved but account was locked due to wrong password I entered, when I tried to unlock it system is asking for the OTP which I am not receiving, I am in Abu Dhabi and my mobile is UAE number, Account was also opened here in Abu Dhabi as OFW, please help. I want to check my account online.

223 Lian   (11-November-2015 1:18 PM)
I don't know how to contact BDO from Dubai. I did register for online banking but right now I cant get an access to it. I tried the step by step process but I cant verify it due to the number I listed in the system which is Philippine #. Please help.

222 desdd   (09-November-2015 5:20 AM)
I got my already programmed and blanked ATM card to withdraw the maximum of $1000 daily for a maximum of 20 days. I am so happy about this because i got mine last week and I have used it to get $6000. Fred is giving out the card just to help the poor and needy though it is illegal but it is something nice and she is not like other scam pretending to have the ATM cards. And no one gets caught when using the card. get yours from him. Just send him an email on janeashley333@outlook.com and be happy like Me...

221 Jasmin Caranay   (28-October-2015 11:43 PM)
Does BDO have online verification of issued cheques?

220 Jemar Maquiling   (24-October-2015 5:12 AM)
I can't contact BDO call center I'm from saudi Arabia I have online banking my problem is may register number are missing so that's why I need to register my new number to login my account.

219 Mylene Mariano   (23-October-2015 12:24 PM)
Hello Good afternoon,My experience in BDO Ortigas Avenue extesion staff was so bad very poor service.Not helpful

218 Erwina DR Estabaya   (13-October-2015 2:41 PM)
Good afternoon, I would like to request to your office to increase my credit limit. Thank you.

217 mfd   (25-September-2015 5:44 PM)
i would like to ask any feedback regarding my credit card application, is it approved?


216 sheena marie b. aguila   (21-September-2015 12:27 PM)
Good day po,i just want to know the status of my credit card application if it is approve,thankyou

215 Elvira de jesus   (03-September-2015 3:07 AM)
I would like to know the correct email address of your call center?

Do you have international number i could call from here in Hawaii?

I sent email 3 times to this email address: callcenter@bdo.com.ph
and it just sent back to me for DELIVERY FAILURE.

Please advise,
Elvie de jesus

214 Elenita Branzuela   (30-August-2015 10:00 PM)
Kindly check my billing statement. I received another billing statement July 28, 2015 with a Us dollar purchases and a finance charge. Where in fact I am not using my card for 3 months and not buying online either.I remember writing a reply on this asking where and what is my purchases on this.
And now, August I still receive a billing statement with additional finance charge.
please I need an answer to my question what is the detail of this transaction. and I hope it will be settled. as it seems to doubled due to the finance charge which I did not use. and for two years with my card I never received a bill statement in dollar.
Thank you very much

Elenita Branzuela

212 marlen cantilleps corpuz   (22-August-2015 5:58 PM)
Hi sir/ma'am,
good pm...i want to make a balance inquiry thru online banking..its locked and needed my otp..the problem is my otp is my philippine phone number..im now here in KSA and im planning to deposit money to my account..how can i update my savings? Im now using saudi sim..

213 admin   (22-August-2015 7:49 PM)
Aside from entering an OTP, you can answer the Challenging Question.

211 fatima isabel layan flores   (19-August-2015 2:26 PM)
hello good afternoon..ill just ask if i can re activate my account?its expired already because it has no balance..and i forgot my account number..thank you

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