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BDO Customer Service | Hotline Phone Number
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One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.

If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?

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Total comments: 2241 2 3 ... 14 15 »
224 ELSA   (12-November-2015 3:58 PM)
My BDO online banking registration was approved but account was locked due to wrong password I entered, when I tried to unlock it system is asking for the OTP which I am not receiving, I am in Abu Dhabi and my mobile is UAE number, Account was also opened here in Abu Dhabi as OFW, please help. I want to check my account online.

223 Lian   (11-November-2015 1:18 PM)
I don't know how to contact BDO from Dubai. I did register for online banking but right now I cant get an access to it. I tried the step by step process but I cant verify it due to the number I listed in the system which is Philippine #. Please help.

222 desdd   (09-November-2015 5:20 AM)
I got my already programmed and blanked ATM card to withdraw the maximum of $1000 daily for a maximum of 20 days. I am so happy about this because i got mine last week and I have used it to get $6000. Fred is giving out the card just to help the poor and needy though it is illegal but it is something nice and she is not like other scam pretending to have the ATM cards. And no one gets caught when using the card. get yours from him. Just send him an email on janeashley333@outlook.com and be happy like Me...

221 Jasmin Caranay   (28-October-2015 11:43 PM)
Does BDO have online verification of issued cheques?

220 Jemar Maquiling   (24-October-2015 5:12 AM)
I can't contact BDO call center I'm from saudi Arabia I have online banking my problem is may register number are missing so that's why I need to register my new number to login my account.

219 Mylene Mariano   (23-October-2015 12:24 PM)
Hello Good afternoon,My experience in BDO Ortigas Avenue extesion staff was so bad very poor service.Not helpful

218 Erwina DR Estabaya   (13-October-2015 2:41 PM)
Good afternoon, I would like to request to your office to increase my credit limit. Thank you.

217 mfd   (25-September-2015 5:44 PM)
i would like to ask any feedback regarding my credit card application, is it approved?


216 sheena marie b. aguila   (21-September-2015 12:27 PM)
Good day po,i just want to know the status of my credit card application if it is approve,thankyou

215 Elvira de jesus   (03-September-2015 3:07 AM)
I would like to know the correct email address of your call center?

Do you have international number i could call from here in Hawaii?

I sent email 3 times to this email address: callcenter@bdo.com.ph
and it just sent back to me for DELIVERY FAILURE.

Please advise,
Elvie de jesus

214 Elenita Branzuela   (30-August-2015 10:00 PM)
Kindly check my billing statement. I received another billing statement July 28, 2015 with a Us dollar purchases and a finance charge. Where in fact I am not using my card for 3 months and not buying online either.I remember writing a reply on this asking where and what is my purchases on this.
And now, August I still receive a billing statement with additional finance charge.
please I need an answer to my question what is the detail of this transaction. and I hope it will be settled. as it seems to doubled due to the finance charge which I did not use. and for two years with my card I never received a bill statement in dollar.
Thank you very much

Elenita Branzuela

212 marlen cantilleps corpuz   (22-August-2015 5:58 PM)
Hi sir/ma'am,
good pm...i want to make a balance inquiry thru online banking..its locked and needed my otp..the problem is my otp is my philippine phone number..im now here in KSA and im planning to deposit money to my account..how can i update my savings? Im now using saudi sim..

213 admin   (22-August-2015 7:49 PM)
Aside from entering an OTP, you can answer the Challenging Question.

211 fatima isabel layan flores   (19-August-2015 2:26 PM)
hello good afternoon..ill just ask if i can re activate my account?its expired already because it has no balance..and i forgot my account number..thank you

210 Jeana   (12-August-2015 1:51 PM)
I lost my atm card Last Dunday(August 9,2015).
Im currently here in Canada, and I'm trying to call the international hotline to block my card,but the operator keep on saying that the number was changed..so it seems the hotline number was not updated..

209 suizorey   (09-August-2015 8:35 PM)
hi sir/maam im rey suizo kasagan good pm I just want to ask about the status of my credit card application. thank you.

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