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BDO Customer Service | Hotline Phone Number
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One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.

If you want to contact BDO Corporate Center, you can contact them at trunkline number: (02)840-7000

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

Do you have problems with your BDO banking?

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Total comments: 2171 2 3 ... 13 14 »
217 mfd   (25-September-2015 5:44 PM)
i would like to ask any feedback regarding my credit card application, is it approved?


216 sheena marie b. aguila   (21-September-2015 12:27 PM)
Good day po,i just want to know the status of my credit card application if it is approve,thankyou

215 Elvira de jesus   (03-September-2015 3:07 AM)
I would like to know the correct email address of your call center?

Do you have international number i could call from here in Hawaii?

I sent email 3 times to this email address: callcenter@bdo.com.ph
and it just sent back to me for DELIVERY FAILURE.

Please advise,
Elvie de jesus

214 Elenita Branzuela   (30-August-2015 10:00 PM)
Kindly check my billing statement. I received another billing statement July 28, 2015 with a Us dollar purchases and a finance charge. Where in fact I am not using my card for 3 months and not buying online either.I remember writing a reply on this asking where and what is my purchases on this.
And now, August I still receive a billing statement with additional finance charge.
please I need an answer to my question what is the detail of this transaction. and I hope it will be settled. as it seems to doubled due to the finance charge which I did not use. and for two years with my card I never received a bill statement in dollar.
Thank you very much

Elenita Branzuela

212 marlen cantilleps corpuz   (22-August-2015 5:58 PM)
Hi sir/ma'am,
good pm...i want to make a balance inquiry thru online banking..its locked and needed my otp..the problem is my otp is my philippine phone number..im now here in KSA and im planning to deposit money to my account..how can i update my savings? Im now using saudi sim..

213 admin   (22-August-2015 7:49 PM)
Aside from entering an OTP, you can answer the Challenging Question.

211 fatima isabel layan flores   (19-August-2015 2:26 PM)
hello good afternoon..ill just ask if i can re activate my account?its expired already because it has no balance..and i forgot my account number..thank you

210 Jeana   (12-August-2015 1:51 PM)
I lost my atm card Last Dunday(August 9,2015).
Im currently here in Canada, and I'm trying to call the international hotline to block my card,but the operator keep on saying that the number was changed..so it seems the hotline number was not updated..

209 suizorey   (09-August-2015 8:35 PM)
hi sir/maam im rey suizo kasagan good pm I just want to ask about the status of my credit card application. thank you.

208 Nadzla Balangkasi   (06-August-2015 2:11 PM)
My concern is about my atm kabayan saving. My wallet was stolen yesterday then I lost almost my identification card including my Kabayan Saving Card.
This day I went to BDO branch where I opened my account to blocked the card. I present my Student ID then they let me sign 3times they said I cannot closed it due to my signature because of simple changes. I got disappointed because I think I have the right. I opened my account last year so they should considered small changes in my signature. Please send me any remesidies so that I can completely closed my account in BDO with my issues about my signature.

207 Lou-ai Bass   (02-August-2015 1:31 AM)
I am currently residing in USA and needed help to access my account but my phone number listed on my BDO account was a Philippines so i needed to update it so i will be able to recieve my pin number..

206 Mary ann Agita   (26-July-2015 11:29 AM)
Good day I have problem with my online banking its locked thn the problem is when I try to unlocked it they send the otp number in my old number w/c is im not using it anymore and I try to call your international tall free the operatorsay I dial incorrect number...im using my mobile to call cz we don't have telephone here...how I can open it?
thank you
hoping your immediate response

205 charry mie   (23-July-2015 10:49 AM)
Hello Maam &Sir
How can i block my account#.because i lost my atm card..thank you

204 leon caingcoy   (23-July-2015 8:47 AM)
Hi Madam/Sir,

good morning! I just want to ask about the status of my credit card application. thank you.

203 Marietta   (22-July-2015 9:53 AM)
Hi ! Sir & Maam
good morning ! I just want to ask where I can get the marketing referral code ? because I was trying to apply online banking.. thanks hope you gonna reply on my message .. thank you

202 Mary Joy Castor   (21-July-2015 6:19 PM)
Kindly check the status of my online application. I applied thru online. and your agent called me that after 2 working days i will receive a confirmation but until i'm not receiving anything.
Please do the needful.

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