Landbank continuously investing into a program that enhance customer service. They want to ensure consistent quality in customer service. As the number of clients grows, so is the need to develop further the customer service quality. So to offer better communications to its accountholders, Landbank provided customer service hotline number.
Landbank Customer Service Hotline Phone Number
For Credit Cards concerns, you can contact:
(02) 405-7281 to 82
Remittance Inquiries (per origin):
(02) 551-2200 local 2744; 2743
Europe and USA:
(02) 551-2200 local 2520; 2421
(02) 405-7241; 551-2200 local 2404
For your Housing Loans (for non LANDBANKers) you can contact:
locals: 2260, 2344, 2544, 2728, 2497,2767
For Treasury Bills Placement:
(02) 405-7266 to 70
4(02) 05-7351; 405-7100; 551-2200 local 2271; 2429
Loans for Small Medium Enterprises (SME's):
(02) 405-7146; 551-2200 local 2655
Do you have any other concerns or problem with Landbank?
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i have a family somewhere in Europe that send me money in my dormant account at LANDBANK without informing me.,it is possible for me to get the money?or it is possible to the sender to reclaim or recover he/she has sent?, I already ask the bank(CABANATUAN LANDBANK BRANCH) about it,they only said that the transaction is rejected once you have sending money in a dormant account,is that true? how come that my family succeed in sending money in my dormant account and as a matter of fact i have right now the transaction record or slip as a evidence, please help me in reclaiming or how to get the money........ thank you, hope your company will response regarding this matter..
I would like to inquire if there is a report sent from Landbank Carcar containing our failed withdrawal transactions in Landbank ATM Machine located at LGU Dumanjug?
The ATM machine unsuccessfully dispense any cash but still the amount was deducted to my savings account regardless of the error remarks on our receipts. One of the Bank Personnel of Carcar Branch (Shiela) confirmed to me through phone call last May 30, 2016 at around 8:00pm that there was an error in our transactions, and she already send an email report to main office. But why did DBP told me that your main office replied that our transactions were successful?
Depository Bank: DBP Cebu ATM Card #: 4665367350443835 Transaction Date: May 21, 2016 Transaction Time: 9:41 AM & 9:58 AM Transaction Remarks: Issuer Is Down & Switch Unavailable Withdrawal Amount: 6,000 x 2 transactions
Goodevening. I'll just ask what if my i checked my atm balance then my total balance and available balance has different amount? Which is which of the two is my real money? Example. My total balance is like 5990 and my available balance is 4000. What thats mean? Please help and explain. Thanks.
I have yet to receive my visa card after i have requested for reactivation last month. I had been given Report No. 119-362-016. I find it really very difficult contacting your hotline number; all I hear are recorded messages until I run out of load.
We sent our daughter cash which she tried to withdraw from Your ATM at the UST hospital at 15:22:29 today, 26 April 2016 (Tue). She tried to withdraw P1,500.00 which was deducted from her ATM account (another bank) and yet NO cash came out of Your LBP ATM. She may have already informed a guard on duty. The same thing happened to the next person. How can we recover the amount (P1,500.00)? Please advise asap through email. I can supply You my handphone number and the trace number. There is also no answer at Your hotline 405-7000. Thank You. Regards,
Good day May i ask regarding my card replacement from cotabato Cotabato branch told me that they forwarded my new card in fortbonifacio branch and they think that my new card is in landbank main office May i ask if how many days before i can get my card
my atm card was captured earlier this morning around quarter to 8 at your ATM-Sto.Nino Service Road Taguig. I need to get this asap and please inform me through email the instruction how, where and when can i get my card and if would it be possible to send my authorized person to pick it up instead? I'm Seeking for your urgent assistance I badly need my card now for i have to do multiple transactions using that card. Thankyou.
good afternoon, my concern is all about landbank iaccess, its just that i forgot both my account and password.,can i ask for some help for recovering my account.,i wasn't informed totally when i filled up the membership form the importance of the iaccess account,.here is my atm card no. 3395 0346 25 and pin 1210
good day sir , last August 13, 2014, i took my 2nd salary loan, last night i received txt messege that my loan is already in my cash card, then this morning August 16, i'll try to cash out thru cash card but useless no money comes out from the atm machine, what's the problem , any help ,
2DAVID CRISTIAN CABICO MARIANO(10 February 2014 7:25 PM)
May i request to your good office to deactivated may Landbank ATM card for the reasoned that it was lost when i am buying food in the market. I exerted diligent effort to find it but in vain. And I am requesting for the replacement of my atm cards.