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Gd day po About sa Roche product na non returnable items why the employee should be liable for payment for expired items,ng trabaho ba ang anak ko para lng mgbyad sa product na hndi mabalik..any solution to this matter regarding this supplier ,any laws in DTI about non returnable item..ur company valued customers how about your employees?your appropriate action highly appreciate of this matter.
This is a complaint report regarding one of your staff (Pharmacist) at Bagumbayan Bulakan, Bulacan. I would like to file a formal complaint report due to my mother suffered extreme emotional stress during her encounter with this said staff.
Hi I am Noel Aro jr. We represent GRAM BIOLINE REFRIGERATORS (Made in Denmark)for Pharmaceutical Industries here in the Philippines. We would like to have an appointment from your good office to offer you our Best Refrigerators which is spark free INSIDE AND OUTSIDE, energy efficient with temp. monitoring and Centralized cooling system, which will be more beneficial to all your refrigerated medicines stability and bioavailability.
Here is my Contact detail: NOEL P. ARO JR. PRODUCT MANAGER FIL-ANASERVE,INC. 2ND FLOOR MRL TOWER 124 MALAKAS ST. CENTRAL DISTRICT , DILIMAN QUEZON CITY. PHILIPPINE 1100 TEL. NO. 441-0430 TEL. FAX 441-0429. THANK YOU.
One of the most progressive municipalities in Davao del Norte is the Municipality of Kapalong a First Class municipality with a population 68,261 in 2016.
We,the Paco Family native of Maniki Kapalong Davao del Norte are offering our area (a titled lot) at Lot 179-b, 112305-011492-d Purok 4 Arellano Street Maniki, Kapalong, Davao del Norte with the land area of 420sqm. to be rented/leased by your company. Our area is adjacent to (KCAST) Kapalong College of Agriculture Science and Technology, Kapalong Public Market and Terminal near Municipal Plaza. At present our area is being rented by the different companies with a 1 year contract which about to end this year.
Each member of the family agreed to the possibility of your company renting/leasing our area. If you are interested, we are willing to discuss the terms and conditions at any time convinient.
My husband, Camilo Ilao, 73 years old is a Mercury Drug retiree pensioner. How can he get a form for renewal of his status as required by the company? He did not receive any form. Our address is 20 H. Belen St. Chrysanthemum Village, San Pedro, Laguna.
Where can I report complaint regarding double posting of billing from my credit card. I already reported at your branch in Ever Gotesco in Ortigas last July 2015 but until now no reversal of billing was made. Contact person in your Ortigas Branch is Mire and Yolly.
Good afternoon, mam/sir. I have a 160 square meters lot in Tayabas, Quezon at the busy main street going to Sariaya, Quezon. I am offering said lot to your end for a possible establishment of a drugstore. Thanks.
may i know if Epsom salt (magnesium sulfate) is available in your stores? how much is 1 kg of it? i'm looking for a possible source on a retail price basis. we would use it for organic farming.please advise.... thank you.
good day! im maribel p. dominguez, today i've sent an email to firstname.lastname@example.org stating a complain in your alfonso, cavite branch. please give time to read my email and make necessary actions. aside from the guard, i am (please) requesting also to at least conduct a customer service re-orientation for the whole team. thank you!
Our company is in the manufacture and distribution of customized packaging materials such as carton boxes and packaging tapes. (Kindly visit our websites, www.berkeley.com.ph and www.newerabox.com) for you to know more about our products and services.
We would like to apply as one of your packaging materials suppliers ad we are willing to pass through your accreditation process. Kindly let us know how and what are the necessary things we will submit to your good office.
July 11, 2015 at 5:43:33 PM GMT+8 To: "email@example.com" <firstname.lastname@example.org> I am FELICIA R. DE GUIA 45 yrs old MD from BAGUIO CITY a pediatrician This morning before lunchtime I went to MERCURY Porta Vaga Branch to buy One touch Ultra Soft strips for my 81 year old mother who is Diabetic insulin dependent
I brought out Her senior citizen card and senior citizen booklet The pharmacist asked for a prescription, I told him that I'm a doctor and showed him my license, I requested for RX PAD and he gave me one.
The supervisor gave the male pharmacist insruction not to sell because they also need an authorization letter.
I went to my car, where my mother is and asked her to make and sign an authorization letter
Because I was so disappointed with MERCURY PORTA VAGA, I decided to buy in a nearby branch MERCURY DON DE LEON BUILDING
I presented the prescription , Senior ID,booklet and authorization letter to the assistant manager who was at the front at that time
She seem hesitant to give me the ultra fine touch "kasi itanawag saamin ito"( PORTA VAGA branch warned DON DE LEON BUILDING branch about me.)
I was really angry because I was insulted and treated like a criminal.
Luckily , the supervisor of DE LEON building recognized the ID picture of my mother who was her regular customer when she was still young and a pharmacist. She allowed the strip to be sold to me.
I talked to MR JONATHAN GACES and he already asked for an apology for what his staff did.
I know and understand protocols but please tell the employees not to do things that are insulting.
People who buy medicines are buying for their sick love ones , meaning they are all in a sensitive situation.
Please tell the people in your backyard to be compassionate. Most customers are honest buyers
Sir/Madam: We are so pleased that we have a Mercury Drugstore here in our place, Mamburao, Occ. Mindoro with Mr. Jeff Sycoco as the Branch Manager. My cousin, Myra Del Carmen-Delacion worked in this branch for almost 7 years, one of the salesclerk pioneers. But due to reason, she was detached from the service last March 2015 without having any due process happened i guess. So sad, that I learned it only lately. Well, what i do really want to know is that, would she be entitled for a separation pay or something that would benefit her service throughout her stay with your company? Myra is married to a non-working guy with 2 children and expecting another on the next month. She is the breadwinner and sole earner of the family and my heart is truly broken whenever i saw how desperate her situation is. As a leading supplier-retailer of medicines/drugs in the country, do you also care for the welfare of employees you have? Thank you for taking time reading this message. I do hope you will give the utmost attention regarding the concern.
Very truly yours, SHIRLY M. MASANGKAY cousin of Myra Del Carmen-Delacion
good day! would just want to know if you have OVESTIN CREAM. i tried to buy this from sampaloc-trabajo branch & Laong-Laan Branch, but they say no stocks as of the moment. i hope you can help me with this product, or if there is an alternative i can buy.
I was the one who made a complaint about the Session Road branch that somebody from that store used my receipt # to submit as their entries. Pls void this entry, the OR # is 105051686204, their tel. # is (074) 442-4310 I hope you investigate this matter, maybe they've been doing this to the other customers but they didnt have the guts to complain about this. I'm really upset with the way they treat the customers like me and they are ruining the integrity of this promo. Again , thank you. My email ad is email@example.com i hope to hear from you soon.
I bought memo plus gold from one of your branches in Baguio City, in Session Road 3 days ago Dec. 19, 2014. And 2 days later I tried to Submit the OR # as my entries to your promo SUKI PANALO, (ive been buying from Mercury Drugs to buy medicine and my Vitamins and my pills for memory coz ive been preparing for the board exam on June, so i buy regularly from the Mercury Drug and because of your promo, it gives your patrons motivation to buy from the Mercury Drug in the hope that they will win the promo. But the problem is, I just tried to submit my entry after 3 days of my puchase, the system said that my OR is already been used! So it means that somebody else from that store used my Receipt for her own entry! that is not fair! I bought the goods and she took my chances to win from me! It is immoral and dishonest. Pls try to do something about it to keep those dishonest employees from doing this to your customers. It is really unfair, I can understand that we want or need some money to help us in our daily needs by joining this kind of promo but do it in the right way. The cashier who cashed me out is APRIL the branch is in Session Road, their Tel. # is (074) 442-4310. PA # 6 REYMOND. Please take some action on this matter. Thank you.
Hello Sir/Maam, Our Company Triple AD Enterprises who'd like to offer a Trucking Service for the fastest and on time deliver of your products,.. Available Trucks/Units 12 units of 6wheelers 12 units of 4wheelers 7 units of L300 Fb van 2 units of Forward 2 units of Ten Wheeler Truck
Hope to be a part of your trusted Company
Best Regards Contact no. 09339758391 Algier Villanueva Triple AD Head Super Visor
Good pm, mam/sir. I'm a husband of a seven month pregnant woman buying vitamins for my wife that her OB-Gyne prescribed with generic and brand name but eventually Mr.Abe at the Banlic Cabuyao Laguna branch didn't give the right vitamins instead of (Ferroflex) capsule he gave me (Fenoflex) which my wife notice something to her urine. Then we made a complain to the manager but as of now we don't get any response, it was all happened last month March 6, 2014. During our conversion Ms. Ana promised us that they will help to any laboratory test needed to be sure that my wife and baby will be safe and be a normal. Then Mr. Abe express his guilt but trying to explain his side by telling us that day was so many costumer to serve that's why he commit mistake. We set an appointment to my wife's OB-Gyne to give us necessary test needed with accompanied by one of the employee but still we pay for the check up and the test for the baby. Week by week we make follow-up but no assurance that they will help us. As I remember that Mr. Abe not treated customer in a good manner because a lot of people buying that time. Ms. Ana tell us that she already send the document needed to help us to your main office. We also have a complain to the Barangay office. Ms. Ana also try to seek information where about our income is coming from that no significance to the situation I think. And as this things happened I noticed that my wife is very worried to the baby she is carrying. We try to save our money to her CS delivery and not for those test that we don't want because of Mr. Abe's mistake. And also told us that mercury drug is not responsible for those situation that the employee must shoulder those expenses. I need to receive some response to assure my wife and baby's security to be safe not only during pregnancy but through the development of the child. We have all the evidence needed to show that things all happened the receipt and the prescribed vitamins. Hoping for your response.
Be Careful.. The people who work at the pharmacy on 32nd street in FBGC are not to be trusted. I am a cancer patient who is prescribed a regulated strong because of its potency. After filling the script for a few weeks, one day the woman behind the counter didn't want to serve me. I could hear her telling the other people to work there not to give me my medication and to tell me it is out of stock... They kept telling me to come back tomorrow ... everyday for about 2 weeks... I am not sure why... maybe because I am an American? Or because she doesn't like the fact that I am getting a certain medication... either way.... she was lying to me, and having her employees lie to me too. I called the corporate office (which is just an unprofessional call center)... the woman looked up my medication and told me that they DO have it in stock.. when I asked her to call the branch for me to have them prepare it, I heard her on the phone with them for 20 minutes... then she came back to my line and told me to check again tomorrow and hung up... I am not sure what kind of low life, uneducated, and uncivil people deserve such a responsibility, but because of them I now have to travel far to get my meds... Save your time and energy.. go somewhere else!!! If this was in the states.. these people would be behind bars by now....
gud day, i just want to report a vey bad experience we had in mercury drug kalookan c3 branch just an hour ago. I was so dismayed with their customer service particularly in claiming my husband' s suki card points. We purchased goods from the store to be debited from the said card, the cashier who, upon verifying that my husband had 826 points already, readily punched the goods which amounted a little less than the points. Sad thing we were held to wait for almost thirty minutes before the supervisor, whose first name was Erick, went out and told us, we couldn't get the goods yet until tomorrow! Reason? Their main ofc has already closed,and that he (mr. Erick, i forgot his last name) has to verify from the main ofc the validity and authenticity of the points... He required 3 more i.ds from my hubby which he readily gave only to tell us again sorry and we can't claim the goods still because we seem unfamiliar to him. With this, i got so irrate, I argued with him notwithstanding the shame from the other customers staring. I said this is ballooney. In the first place from their terminal alone points popped out, 2nd, where is the integrity of promoting such card when we simply can't enjoy its freebies at our convenience, what if the goods are medicines that we badly need for an emergency patient?, and third, do you have to familiarize each customer who wants to claim rewards points? If so, you have to address the public about this... The supervisor upon confirming that we are determined to claim what is due to us, apologizes and allowed us to bring the mechandise.... Sad, what will happen to other customers who do not have the guts to fight for their rights? I accept his apology, but i am dissatisfied...more so, because of the long wait arguing with him, it rained heavily when we went out the store, hence i suffered from runny nose and backaches.
Good day! Paki imbistigahan nyo po si Geraldine Tagle P.A ng Mercury Evangelista, Makati, kasi po involve po siya sa away mag-asawa dito sa amin. Lagi nyang tinatawagan yung asawa na dating katrabaho nya. Naawa po kasi ako sa mag-iina na laging inaaway. Sana po mabigyan nyo po agad ng Aksyon. Asahan po namin. Godbless
pakiimbistiga po s email ky mr. jacinto o. turaja branch manager ng kabacan, north cotabato na na-email po ng immorality...handa ko po ibahagi ang info na kelangan nyu para mapatunayan ko n totoo yung email. sakamat po. sana po maimbestigahan nyu na s madaling panaho.. pwede po nyu akong makontak sa 09094625039 at 09068498529.
ang manager po ng mercury drug kabacan,north cotabato ay na-email ng immorality. bat wala pong action nagawa opisina na HR para mkapag-imbistiga tungkol s email. kung gusto nyu po ng ebidensya pwede po nyu akong makontak sa #s na 09094625039 at 09068498529. handa ko po ibahagi lahat ng info mkailangan nyu para patunayan n totoo ang sinasabing email
I'm customer in batong malake los banos laguna branch i ask one of your staff to change the item. zyme E. vit. to foliage vit. But she told me that is not possible to give that they need to have a prescription from the doctor is really needed that thanks.
ako po un ngemail dti s pasig armal.ngawan nyo n b ng aksyoN? kpag nagpupunta o bumibili p din ako dun ganun p din ang ginagawa nung bading.minsan nkikipag daldalan lng minsan andun lng s gilid nakaupo kausap un girl n my chicken fox...ang dami tao 3 lng un kumikilos.samantalang un 2 s gilid.ano un naka duty binabayarn wala naman ginagawa.pagsabihan nyo nman para s ikagaganda ng serbisyo niyo.salamat po.
bakit po wala ng mabiling CARBOX and EPITOP anti seizure drugs dito sa mga mercury drug store sa bacoor cavite mas mura po kasi ito kaysa ibang anti seizure drugs. Please po sana magkaroon na ng stock..
Good Day. I would like to apply for the position of cashier, I'm 35 years old graduAted of Business Administration,Single,.. Am I qualified for the position?Im so much intersted to apply in your company..Thank you And hope your immediate response..
my name is james.concern lng ako sa mdc pasig armal. meron po ksi dun n pa n bakla n matangkad talo p ang babae kung humalakhak kht sobrang dming customer.andun lng siya nakikipag tsismisan.d man lng kmi inaasikaso.tama po ba yun? nung lumapit n siya nakasingot nman.db dpt lagi nakasmile. kung ganito mga empleyado nyo mawawalan kayo ng customer.sana mbigyan nyo po ang aksyon.salamat po.
my name is sam.not my rill name pra lng po sa proteksyon ko.concern ko lng po sana sa branch ng mdc marikina conception.ung isang visor po dun.c mam.yolli dela cruz.sana po kausapin nyo po xa about sa ugali nya.d po tma ang inuugali nya saamin mga diser,nag cmula din po xa sa mababa.sumusunod din po sya sa mga boss nya,hndi po visor ang inuugali nya.tumingin nmn po sna sya ng tama.tao po kme d po kme hayop pra tratuhin nya kme ng gnun.khit tnungin nyo ang kapwa nya mercurian.sa sobrang sama ng ugali nya,sana po aksyunan nyo po ito.d po kc mercurian ang asal nya.sana po mging makatao sya.d purkit nsa mtaas na position sya gnun na ang kasamaan ng ugali nya.maring salamat po
hi good daY.i just wanna ask if nagaaccept kayo ng mga applicant kahit may anak na?im also nursing graduates.im interested to apply as pharma assistant.qualified po ba ko?thank u. Pls email me fOr your response.
Four years ago, I applied in your company. I passed the height requirement but when the HR staff read my resume, I was rejected because he learned that I'm a married applicant. Then someone told me that you're now accepting married applicant. How true is that? I'm still interested to work in your company. Hoping for your immediate response regarding this matter. Thank you.
good day,this is to inform your company that ms.anna angelica remos pharmacy assistant of gma san gabriel branch have fooled you,how come na nakalusot sa background check niyo that she is single actually she had a child,if you want to confirm it do a background check again, if i'm not mistaken hindi kayo naghihire kapag may anak na di ba? isn't it unfair para sa mga nirereject niyong applicants just because they are not qualified for the position? that is dishonesty right? from the start niloloko na kayo,do a background check again for you to confirm it. Imagine she has been fooling you for a years, i know your standards and i was shocked to know na nalulusutan pala kayo ng sinungaling. The biggest drugstore chain in the philippines was betrayed by ms. anna angelica remos. Do an action about this,kawawa yung mga narereject kasi they have child or single mother sila samantalang may isang anna angelica remos na nakalusot sa inyo. I do have a friend who applied for a pharmacy assistant position but suddenly was rejected just because she is underweight and short napakahigpit niyo pero ganito yung malalaman ng mga tao na mas matinding kasalanan eh nakakalusot sa inyo. Is mercury drug really unfair? She enjoy the benefits na hindi niya dapat nakukuha kasi hindi siya qualified. Unlike for those people na maliit lang ang problem to be rejected.
tanong lng po, ba't hanggang ngayon manager prin ang isang immoral n c mr. Jacinto O. Turaja ng Buhangin branch, Davao City. tanggalin nyo nman yung tao eh inamin pa nman nya n totoo yung email s kanya... sana po mbigyan nyu agad ng aksyon matagal npo yung email nung agosto pa po..
Good day Mam/Sir. Ako po pla ay isang customer ng branch ninyo sa Escalante city. Ang branch po ng esaclante city sa location pa lang maganda sa customer service excellent at ang kalinisan ng store ay okay. Kaya lang po nais ko po sanang malaman kung bakit sa branch na iyon medjo mainit po may aircon naman po siguro ang branch nyo.,Hindi ko naman iyon naranasan sa ibang store ninyo. Actually po diba dapat maintain ang lamig ng store dahil narin sa mga gamot o mga stocks nyo? Then, some customer's nagrereklamo po noong pag pasok ko sa store.I HOPE YOU WILL DO ACTION ON THIS CASE sorry to say maainit talaga,.pasensya para na rin po ito sa branch ninyo,, so that we cusotmer's ay patuloy pa ring tatangkilik sa mga products ninyo.A soon as possible po may aksyon po sana kayo agad. I will appreciate an immediate response from your office. Maraming salamat.
20Janina Rochelle Antonino(07 October 2012 10:21 AM)
May I apply for a position of cashier in your company? I am very much interested to work in your company in whatever capacity commensurate to my qualification. I will appreciate it very much if you would contact me for an exam and interview anytime at your convenience.
pls tell your teller to give proper change, .50c is .50c . . . . . i bought a medicine this mrng at mercury sta queteria branch along quirino hway, the cost of medicine is 366.50 . . . i gave 370, then they change me 3 pesos, without telling that the change is only 3 . . . . . .
ako po ay isang dizer ng mercury ako po ay may nasaksihan na di kanais nais na anomalya sa loob ng branch ng binangonan j.p rizal kitang kitakopo ang pangyayari sa loob ng branch na naglalabas ng stock ang isang guard na ang pangalan ay si allan arlan me kasabwat po sya na isang janitor pangalan adan .hanggang ngayon po ay nakaduty po silang dalawa ang balita ko po ay sinalo ng isang abm na ang pangalan relly umayam dahil po may utang yong guard sa abm tama po ba ang ginawa ng abm?sana po gaan nyo ng aksyon
im jelyn sales associate/coordinator of our company HTScience Wellness Products.. our company want to introduced/market our product (ESUI Feminine Wash ) in your good store, what is our first move to have an appointment with you.
i just want to ask if pede po bang mgpare aasign here in manila ang mister ko..he's been 13 years working at mercury drug in tuguegarao city..pede po b dito nlang sana siya sa manila ma-aasign..what process need to do? and how? thanks..
my mother whose name is Celia L. De guzman won in the PEEL and REVEAL ads and promos of Ensure Gold of Abbott. A staff of Mercury Drug introduced herself saying my mother won daw in the raffle draw of coupons from that promo. That was last february If I could remember. She said after six (6) weeks we can claimed the prize. And that it will be delivered to our house address : Bldg. 3, Unit 506, HURA Homes II, Vasra. Quezon City. But unfortunately since then no more reply or prize delivered to us? What might have happened? Can somebody from the Ads and Promos of Mercury Drug help me find out what happened to my mother's winning prize ? Thank you and will highly appreciate your immediate response. I can be reached at cp No. 09228613028 or at my landline 3410607.
gusto ko lang i reklamo yun employee niyo sa mercury rosario near index parlor.Bumili ako kanina lang ako, kasama ko ang anak ko at age of 1yrs old AND 5mos.hindi ko kasi makita san nakalagay yun betadine for wound cleansing.so i decided to ask.dun sa customer entrance niyo ng mercury,nakatayo yun guard niyo,beside him ang isang lalaki na naka jeans na blue w/ polo shirt na white na may color red and blue.i dont what is his position.lumapit ako sa kanila.at nagtanong ako.tawanan sila ng tawanan at nagkukuwentuhan,instead na i assist nila ko o kaya i itigil nila pag kukuwentuhan nila patuloy parin sila nagkuwentuhan.sabi ko, san po nakalagay yun betadine?hindi nila ako inintindi,parang walang narinig,and then inulit ko ulit ang pagtanong.yun lalaking nakapolong white na may color red yun polo niya,siya sumagot.ito sinagot niya,"DUN SA GILID".pagkatapos nun patuloy parin sila ng guard na nagkukuwentuhan parang sa bahay lang.and then tinignan ko nga yun betadine.after nun wala naman ako makita na pampers na diaper na xl size.so bumalik ako sa kanila.sumagot uli yun lalaki na naka polo na white na may red color,ito sabi niya DUN NAKALAGAY TIGNAN MUNA LANG..actually wala ako nakita na pampers na xl size.so,hindi ako nakabili.hindi nako nagtanong kasi nakaka badtrip na walang GOOD CUSTOMER SERVICE NA NAIPAKITA ANG EMPLOYEE NIYO.I HOPE YOU WILL DO ACTION ON THIS CASE.SORRY TO SAY,BASTOS E.WALANG GALANG MAG SALITA,PARANG SA BANGKETA LANG.DAPAT NGA MAG ASSIST SIYA,KASI NAKITA NAMAN NILA NA MAY KARGA AKONG BATA.DAPAT DOON PA LANG TINULUNGAN NA NIYA AKO I ASSIST.BAGO AKO LUMAPAS NG MERCURY WALA NA DUN YUN LALAKING NAKAPOLO NA YUN,I ASK THE GUARD ON DUTY,ANU PANGALAN NG NAPAG TANUNGAN KO,THE GUARD SAY.JERRY DAW,SABI KO SA GUARD ANU PO SIYA DITO?,SABI NIYA JANITOR.THEN SABI KO,OK.LUMABAS NAKO NG MERCURY.BADTRIP TALAGA KO NAGING ATTITUDE NUN JERRY NA YUN SO I DECIDED TO EMAIL.SANA PO MAGAWAN NIYO NG ACTION ITO.THANKS
good day. i would like to ask how much ang differin gel, lotion and ointment? and also, how much din ang cetaphil soap and lotion? thank you so much. your immediate response will be highly appreciated.
My mother in law is a suki card holder of Mercury Drug in Laurel. Last Sept 28, 2011, we purchased for her the regular maintenance medicines since she was in unavailable and used my own credit card. Upon reviewing my card purchases, I noticed identical charges made to her Mercury Visa ( my extension card ) which prompted me to check for double billing. I am writing this email to put on record this duplicate billing. I will appreciate an immediate response from your office- 09175330662.