Home » Articles » Directory

Metrobank Credit Card Hotline Phone Number
admin 61

As a customer, there are times that you can encounter problems with your Metrobank credit card. In case you badly need help, you can contact Metrobank Credit Card Hotline Phone Number:


  • (02) 870-0707 (Metro Manila) or 1-800-18-885775 (Domestic Toll-Free), +800-8700-0707 (International Toll Free)
  • (02) 870-0700 (Metro Manila) or 1-800-18-886227 (Domestic Toll-Free)
You can also reach Metrobank through their email address: customerservice@metrobankcard.com.

Do you have any concern with your Metrobank credit card?

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
Name *:
Email:
Code *:
Total comments: 611 2 3 4 5 »
61 hanna j. gachalian   (24-August-2015 1:51 PM)
To Whom It may concern,

This is to request waive of my annual membership fee that was billed last aug 3, 2015 amounting to P2,000.00 or is there a way i can get out from paying the annual fee with the use of my rewards points balance of 6,578?

I have been trying to call the customer service domestic toll-free from the moment i got my SOA but to no avail.

Hope to receive a favorable feedback for this request.

Thank you.

Best Regards,

Hanna

60 JOSEPHINE U. PERMISON   (13-August-2015 9:15 AM)
To Whom It May Concern,

This is to request cancellation of my METRO DIRECT PROTECT with policy number 9214019425. What I understood from the conversation is that it was a " one-time payment ",however upon receipt of the documents, I found out that it was not. Kindly cancel it the soonest possible time.Thank you and more power!

Sincerely

JOSEPHINE U> PERMISON

59 lisa canapi   (31-July-2015 3:21 PM)
good day! im trying to call your toll free domestic hotline now but both numbers (1-800-18-885775 and 1-800-18-886227) cannot be contacted. i was suppose to enroll my skycable bill for autocharge so i can waive my annual membership fee as advised by the customer rep who previously assisted me the last time i called. can i ask for assistance on this through email instead? any help would be appreciated. thank you.

58 juvelyn africa   (29-July-2015 1:11 PM)
my application was been 3months old. what happen ? i have accout in your bank and i think enough balance. i wanna know the status

57 Ma Remedios Ramos   (10-July-2015 0:58 AM)
I would like to follow up the status of my credit card application..

56 Mary Grace Virtucio   (27-June-2015 7:59 AM)
My concern is I received just awhile ago an advisory OF MSOA for this June but unfortunately the credit card is undelivered yet. What does it mean?
Kindly reply on this email virtucio.marygrace@yahoo.com

55 Chona Calinawan   (26-June-2015 8:06 AM)
Can you please send me my transaction details of my account for the month of june or my current statement bill. I did not receive any statement bill.

54 Ma Charo Razonable   (25-June-2015 10:30 AM)
Good Day!

I have a credit limit set to P17,000 and I have transacted using my MCC on which I still have an available balance for more than P3,000. I tried to book an Airline ticket amounting to less than P3,000 but the transaction was declined. Can you advise me on what options I have since the SOA is given to me on the 7th day of the month and that will be on July 7, 2015... I cannot use my card till then.

Thanks lots.

53 dulce aura c. napoles   (22-June-2015 7:23 AM)
Good morning. I'd just like to inquire why I didn't get an email regarding the purchase I made with Philippine Airlines last night. I received a message from Metrobank regarding my OTP but when I finally made the payment, an error occurred. I am afraid I'd be paying for the purchase which was not confirmed. I hope I can get a prompt action regarding this concern because I need the plane ticket on Friday. Thank you so much.

52 SOL IRISH GERONES   (20-June-2015 8:30 AM)
i haven't received my card yet. it has been 11 days since that email with the confirmation of my cc together with the last 4 digits and security pin. Hope for a response . Thank You..

51 sheala c. lagman   (18-June-2015 12:03 PM)
how can i contact metrobank if im here in japan??? please because i would like to ask about how to get a loan??

50 Ma. Rosario Ruth Esma Juanico   (18-June-2015 10:12 AM)
Good am I receiver your advisory that my MSOAdated 060715 for my metrobank card remain undelivered. I can't reach your hotline through my cp. here is my email so you can send my MSOA rosaruth_juanico@yahoo.com. Thanks

49 carene jusay   (14-June-2015 5:09 PM)
Good day!please send my femmevisa Metrobank notice for my due amount and date.thank you so much....

48 Valerie joy Alibo   (14-June-2015 4:12 PM)
hello, Ma'am/Sir, good afternoon.. i would like to inform you that my Auntie's Metrobank credit card was lost, and she wanted to deactivate it urgently, she tried to contact your costumer service number but its not working, she asked me to do this because she was at shanghai, i'm hoping that this will work.. her name is SUSANA ALIBO LOPEZ.. THank you and God Bless..

47 Virginia B. Guinto   (06-June-2015 2:01 PM)
Please send my femmevisa metrobank notice for my due amount and due date. I am not receiving any notice.

1-15 16-30 31-45 46-60 61-61

We aim to provide accurate and updated information. Please help us improve our article. Contact us here.