HELP:My earbuds come up as two separate Bluetooth devices- How to fix?

"I've just had the same issue.

My left was showing as (1800) and my right was showing as (7C3E).

What I did was reset both. Placed both in the case and closed it.

I then opened and placed my thumb so it was touch both bud touchpads.

Wait until the centre light in the starts flashing on and off with a green light and try and re-pair the device.

Worked first time. Let me know if that helps."

hey, this works for me so hopefully will for you. If 2 different things come up for your bluetooth headphones and won’t connect at the same time, do this:

Hi,

While paring the device remove both the buds from case and make the device available for pairing