"@tieubao , con, Fluffy thug life , You will have to factory reset your RCA 10 Viking Pro tablet if password is forgotten,(this procedure will remove all data). Power the device down completely, and then hold both the volume up button and the power button until the RCA logo appears on the screen. When the screen changes to the Android bot on his back, press and hold the power button and then press volume up once more. At this point, the Android System Recovery screen appears, with a list of options. Use the volume up and down buttons to navigate the menu and make selections accordingly. To reset the device, scroll to ""wipe data/factory reset"" and press the power button. Confirm the selection by scrolling down through several ""no"" entries until the word ""yes"" is visible. Highlight ""yes"" and press the power button. This info. supplied by link below which has more info. for you to read. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
well i have the RCA Viking Pro 10" tablet and at no point and time does a robot show up on my screen i can hold the power and volume up button down for 5 mins and all it does is go back and forth from the RCA dogs and the words Viking Pro if i let go of either button it just loads the locked screen as before asking for a password i cant remember. For me all this was and did for my tablet is restart it it did NOT reset anything. And yes it uses the Android 5.0 Lollipop operating system. If anybody is curious as to why the factory reset function was disabled on this device the model number is RCT6303W87 DFK, good luck and happy hunting i'm going to get my 10oz titanium framing hammer and fix this piece of junk.
I had the same problem and this helped me: First, don't hold in the power button, just push it. Then push it again and then hold it in. Hitting it that once was to make sure it was locked properly. Then you can hit the restart, reboot, help, etc, but that depends on the phone you have. You can also hold power and volume up button at the same time. If you use volume down for this technique, it will just take a screen shot and you will have to start all over. If you didn't lock it yet, download a screen pin with wallpaper app to replace the PIN with a brand new one. I hope this helped you! Thanks!
Hit the reset button on back of tablet, immediately hold the power and volume + button. When you see the RCA logo, let go of the power button but keep holding the volume + button. Hold until safe mode menu appears. (This worked for a tablet pre-equiped with Windows 10) Choose factory reset from here (Note: factory reset removes all files and presets of the device)
My daughter passed away and left my granddaughter with an RCA Galileo tablet. Of course we don't have password so I factory reset it for her now it wants the google account associated with the tablet. My daughter took that with her too. Can I not reset this tablet for my granddaughter? She's only 11 and wanted her Mommys tablet so very much.
