Lenovo Logo remains stuck and won't boot

Lenovo Logo remains stuck and won't boot

lenovo yoga 3 pro 2-in1 convertible laptop has been stuck with the lenovo logo on a screen.. the power works fine when to turn off/turn on, but nothing else works.. i tried to do a recovery but the tiny button won't boot and any key buttons won't boot either.. have a flash drive that i already inserted and nothing's succeed not even boot.. i contacted a lenovo support whom i paid for and failed.. it happened after my granddaughter installed sims 4 with large MB/GB (i suspect it used up the memory ram and nothing's left on to boot up) and played the game for a little while then it happened and won't work since.. otherwise any idea why's that a problem with the laptop?

Asked by: Guest | Views: 336

Total answers/comments: 5

Comments display order:

Guest [Entry]

"Scott

@bitbyter

Rep: 73

2

1"

Guest [Entry]

"Try turning the laptop off by holding the power button down until the laptop shuts off. Wait a few seconds and then turn the laptop on, press Enter and then F12 when you see the Lenovo splash screen. This should give you the options to try a different boot source.

You should complain to Lenovo about paying for help that did not help. It is possible that having Sims 4 installed may have used up a lot of disk space, but the laptop should at least move past the Lenovo splash screen."

Guest [Entry]

"Ok, Good News … this can be *Resolved*!!

So I had this exact same issue for several months (restarting in any way hung on windows logo pre OS loading / Hard power off and it starts up fine).

I felt this had to be related to the BIOS config somehow and found that boot to UEFI and Legacy Boot were both enabled.

My system is not UEFI and was upgraded from windows 7, it is a legacy boot so I removed the UEFI boot option and left it Legacy Boot only… *drum roll please*

.. low and behold I saved the settings in the BIOS and it restarted as expected. I then restarted a few more times just to be sure but the problem is GONE!

So in closing if you are running a legacy OS configuration and both legacy boot mode and UEFI boot options are enabled in the BIOS you may see a hang after restart at the windows logo. If you do then set the boot option in the BIOS to legacy boot only and it may resolve your issue.

**Note: I was just thinking if you update your BIOS again in the future it may revert and the same solution would need to be applied again possibly.

Hope this may help, good luck!

– Scott"

Guest [Entry]

I entered into boot menu by pressing the F2 key when I turn on my laptop Ideapad S130. It was on UEFI boot. I changed it to Legacy boot and UEFI was still the first boot method. There was still problem in booting. So, I changed it to boot from Legacy Boot first. It works fine now.

Guest [Entry]

"Hi @Luigi Stefano Sona

I don’t know if pressing the reset button a set number of times will fix the problem in your laptop but according to the hardware maintenance manual for your laptop, there is an emergency reset hole in the laptop in which a straightened paperclip needs to be inserted. (See p.26, Power system checkout #4)

There is no location shown for the reset hole in the hardware manual or the user manual but this link for a W550 shows where it may be located which may help."