Why are my recorded videos have no sound?

Why are my recorded videos have no sound? When I record videos the quality of the videos is great but they lack sound. The only videos with sound are the one recorded when headsets are plugged in.
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Guest [Entry]

Since the sound is not working while built-in microphone is on, then the internal microphone might be broken and needs to be replaced. Follow Samsung Galaxy Camera troubleshooting guide to take the camera apart and replace the internal microphone. Troubleshooting guide