Sounds like a corrupt system. Since it's can't be more than four months old, I'd take it in for warranty work. No reason to risk voiding your warranty by messing with it.
"I would try a hard reset just in case this should work before you take it back to the store :-)
Try to reset your phone by
Press the Vol up and Vol Down keys while you power your phone on it should give you the prompt to reset your phone.
Remember that this WILL ERASE all your data. Hope this helps you out. But do not start looking any further, since your phone should still be covered under warranty. Good Luck."
you are basically at a bootloader screen, what you have to do next is connect the phone through usb to ur computer/laptop and wait for it to recognize the phone and install its drivers, once the drivers are installed u will see that in place of serial, it will say ""usb"", at this point, go to
http://forum.xda-developers.com/showthre...
and follow the instructions, there are 2 roms to download, and u have to follow the steps
1. download both files
2. open up the romupdateutility.exe from the first downloaded zip file and run it, follow the steps on screen, once it finishes flashing, it will show an error, ignore it and exit, ur fone will reboot and come back to the same tri color screen as before, then wait to see it say ""usb"" again, then you open the romupdateutility.exe from the second zip file that you downloaded and run the same procedure and wait
once u r done, ur phone will hopefully work, hope this helps."
you have to wait dude. it looks like it is hung but it takes a long time then suddenly it loads then it is normal after that. dont restart it over and over trying to get it to boot after reset, the reset is not done yet.
Hi, I had the problem, was stuck on screen with 3 skateboarding andys, tried shutting power down using the options on screen, all it did was shut down , and I restarted , back to same screen. I shut down again using the power and volume keys, with the power cable plugged in, phone was showing locked, on top of screen. I restarted using power button, after a few long minutes everything was back on .
