no water or steam coming out of steam wand, not clogged..

no water or steam coming out of steam wand, not clogged.. When i turn on the machine and nob, the button for making espresso works but there is no water or steam coming from the steam wand, i did check to make sure water flowed through it when i took the wand off.. that was fine.
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bert [Entry]

"Henry H

@henry

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bert [Entry]

My Breville BES870XL only has water coming out of brewhead. When i turn the knob to the wand or the hot water drip it comes out of the brewhead. Any suggestions please!! Breville has been no help, can’t get ahold of anyone and can’t find anyone to work on it. Thanks!!

bert [Entry]

I bought 2 steam cards yesterday for 50 quid 250 they have not gone onto my boyfriend's phone and then not been activated