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My remote is not working and I can't connect my Wi-Fi for my phone

My remote is not working and I can't connect my Wi-Fi for my phone

My fire stick remote stopped working and my WIFI is not connected to my firestick so I can't connect my fire stick app on my phone to my fire stick on the TV how can I fix this problem without ordering a new remote?? Please and thank you!

ANSWERS:

There is an app you can use, Fire TV, but you have to have the device and your phone connected to the same Wi-Fi for it to work unfortunately.

Hi

I had this same issue. My husband unplugged the Fire Stick both from the wall and from the TV. But if your fire stick isn’t connected to WiFi, I don’t see how it would work at all? After unplugging it, he went to settings > remote control and it recognized the remote and its working fine now. I hope this will help you.

I didnt pair a new remote, but instead repaired/ reset the same remote using your instructions. It worked great. Thank you so much.

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