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TV requires that I unplug/replug the power cord from the wall to start

TV requires that I unplug/replug the power cord from the wall to start

Red light is on. TV won’t start unless I unplug the power cord from the outlet, wait 20 seconds and then replug it into the electrical outlet. Then it is fine. This process must be followed each time it is turned off in order to start again.

ANSWERS:

"Hi @esmerelda,

Just trying to eliminate a few things

When you turn it on and it doesn’t turn on, does the TV power light change colour at all?

Have you tried turning it on using the Power button on the TV itself to check if it turns on OK?

Given that you have to perform a power reset every time it appears as though the software that controls the TV may be being corrupted somehow.

Here’s an image of the troubleshooting flowchart for the Power up boot check taken from the service manual for the TV.

(click on image to enlarge for better viewing)

You say that the red light is on so it seems that the standby power is OK.

You will notice at step 4 in the procedure it states to re download the software.

As I don’t know where you are, I cannot provide the link for you to get the correct software and the installation instructions. The TV was sold all over the world but because of this there is different software installed depending on the operating conditions prevailing in the various countries. Installing the incorrect software can “brick” the TV so that it will no longer work.

If you provide your country location only I should be able to help you further with this."

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