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Why are no buttons working except for the power button and led lights

Why are no buttons working except for the power button and led lights

My charge 4 was working good just a week ago. Now I can only connect to my phone because the Bluetooth button is not responding only the power button is responding so I cannot connect to new devices, change volume or any other button related functions. Also before I noticed the buttons weren't responding I noticed that the LEDs at the bottom were also no longer reflecting the speakers battery life but rather just dots blink with a black dot between them. Please help me guys! I attached pics

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