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Won't shut off by hitting the stop button

Won't shut off by hitting the stop button

When I close the door it starts running and the only way to stop it is by opening the door.

ANSWERS:

"@jskarbek , John, If under warranty return for exchange/repair/refund. There may be a faulty switch /control board, regardless do to the fact that microwaves can be one of the most dangerous appliances to work on, best to have a good qualified technician have a look, diagnose and estimate repair.

Good luck.

I hope this helped you out, if so let me know by pressing the helpful button."

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