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Banco De Oro (BDO) Email Address

Communicating with the clients is essential to improve the quality of customer service. Aside from contacting through phone, you can reach Banco de Oro (BDO) at their email address.
Banco De Oro (BDO) created several email addressess to serve the growing number of clients. They are:
  • CALLCENTER@bdo.com.ph - for general concerns
  • Mybdo-InternetBanking@bdo.com.ph - for internet banking concerns
  • hrmd@bdo.com.ph
  • irandcorplan@bdo.com.ph
When you need the help of BDO, just sent a message to those email addresses.

Do you have any concern or problems with Banco De Oro (BDO)?

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"Banco De Oro (BDO) Email Address" was written by under the Banking category. It has been read 22857 times and generated 63 comments. The article was created on and updated on 30 June 2015.
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Total comments : 63
RHEALYN JOY GARBINO   (10 November 2017 3:23 AM)
Hello good day. I have done transaction from BDO ATM last Wednesday (11/08/17) around 6:52 in the evening but i haven`t got the money, also the balance has been deducted from my account.

kitchie diancin   (06 September 2017 8:06 AM)

I would like to ask if what address of BDO I could send my documents for applying my BDO online Banking in order to activate.

I've received I call from your representative, asking some questions and instructing me to send all the necessary documents like photo copy of valid, and passbook or atm plus my Enrollment reference number form which have my signatures.

Appreciate your prompt response so I can send as soon as possible.

Thank you and have pleasant day .

Best regards,
Applicant (Kitchie Diancin)
Reference Number: OE-20170901-566240

Jose C. Florento   (15 August 2017 10:20 AM)
I just received my statement of account dated July 30, 2017. Kindly give me the details of your charge "Globe billspay Taguig Ph" for P5,000 posted 07/25/17, transaction date, 07/21/17.

Jose C. Florento
Card No. 4183-5901-9082-5100
30 Times St., West Triangle
Quezon City

Faith Tajolosa Catablan   (20 July 2017 11:09 AM)
I just want to inquire the acct number associated with my card.
Card Number: 5210690247220414

Flordeliza baniaga molina   (29 March 2017 6:13 PM)
Ma'am or sir magandang araw po. Ako po ay nasa kuwait at ng padala po ako ng 50,000 mahigitnung lingo, March 26,2017. Amo ko po ang ng hulog pero yung apilyedo ko Imber na MOLINA nagging MILONA. Hang gang ngayon for verification pa rin. Ano po ang gagawin ko. Pumunta na ang amo ko kung saan sya naghulog.

I'm waiting for your reply. Thanks

Jomen Mendoza   (12 March 2017 3:08 AM)
Good morning BDO have a blessed Sunday. Im jomen mendoza in Saudi arabia,years ago i registered online banking to inquire my balance transaction in my kabayan Savings account,but after my vacation few months ago,when i come back here in saudi arabia,probably i forgot my password and also my number in saudi that im using to registered has already change and also the display says that account is lock thanks

your quickly response is highly appreciated thanks very much

alvin transfiguracion   (09 March 2017 7:27 AM)

Na locked out po ang BDO online account po, at hindi ko na po alam na email address ang nailagay ko po sa pag sign-up ko po, pwede nyo po ba ako matulungan? please kailangan ko lang po talaga ma online banking kasi napakalayo po ng ATM Machine po.

Salamat Po.

Joy Roto   (21 February 2017 10:07 AM)
Good morning sir/madam,

Gusto ko lang po malaman maam/sir kong bakit di ako makapag log in sa bdo online banking ko it says na invalid daw ang user id at pasword ko eh un naman talga ang pasword at ID ko.tapos nong nilologin ko sya ulit kasi nagtaka ako bakit diako makapag log in ay diko na po mabuksan dahil naka lock napo daw account ko....
Please po nasa ibang bansa ako kaya diko po maountahan ang banko nyo po
Hope po malinawan nyo ako sa problema kong ito...
Thank you so much po...

Note:naka LOCKED napo ngaun ang account ko...
Please help me to generate po...

Allyssa Mae Cerillo   (21 January 2017 10:20 AM)
Good day Mam/sir,
I'm Allyssa Mae Cerillo i avail a cash card last january 7,2017, i came back last january 14,2017 to claim the card but the teller said that the card can't be claim yet maybe i can go back after a week ma i ask ou when can i claim my card.
Thank You!

Rosebella D. Rubio   (21 December 2016 11:16 PM)
Dear SIR / MADAM :






Greatho Matias   (20 December 2016 5:11 AM)
Thanks and God bless you all

Greatho Matias   (20 December 2016 5:09 AM)
And also my credit card number 5194630227211769

Greatho Matias   (20 December 2016 5:08 AM)
Can u confirm my bdo account number 004493306125 for my online banking propose.

Arlene   (12 December 2016 2:53 PM)
Hi I'm here at Bahrain,how many time I try to make enrolle online banking sa BDO Meron po kasi akong kabayan savings account but I fill up all and correct nman,pero Hindi tlga Ako mka gawa eh..I need to check my account asap..Pls!thanks!!Have a good day!!

Ryan Lumanog   (20 November 2016 11:08 AM)
I'm sending to your callcenter@bdo.com.ph it's said that it is incorrect may I know the right email
Address plz thanks

john michael gomez   (14 November 2016 9:22 PM)
good pm, sir/ma'am, i have done transaction from BDO ATM last Thursday (11/10/16) around 11am but i haven`t got money.but balance has been deducted from my account..

lyle   (09 October 2016 7:07 AM)
Good morning Sir/Mam! Tanong ko lang po kung anong mangyayari kung hindi ko ipadeliver ang credit card? May babayaran ba ako o ipacancel ko na lang? Sana matugunan niyo ang tanong kong ito. Salamat po

rene umilde gepanaga   (20 September 2016 3:15 PM)
good pm,,sir/mam,,tanong ko lang po tungkol po sa aking bdo account naka account lock or hindi ako maka login or update sa aking hinulog na pera,,paano ko open ulit?

rene umilde gepanaga   (20 September 2016 3:11 PM)
good pm,,sir/mam,,tanong ko lang po sa aking bdo account naka account lock po sya hindi ako maka login or update yung hulog ko,,paano ko po open ulit?

Ricky P. Sasis   (27 August 2016 9:40 AM)
Paano ko mate terminate Ang credit card ko, at Kong magkano nalang Ang balance....

Jaline C. Diwa   (01 August 2016 11:33 AM)
Good Day! I would like to know why my credit application was declined with reference number 6640567.

hi   (06 July 2016 5:03 PM)
Hello. I have online banking in BDO, an I am currently in China. I want to transfer money but it requires an SMS code. I couldn't receive the code since I left it in Philippines, and do not know if it is still working. Can I change my number?

Josephine   (29 June 2016 5:22 AM)
Hello Sir/ Madam,
I am interested applying for the standard master card, i am now in Switzerland but first week of july i'll be in the Philippines...im hoping that theres a bdo staff who can help me for the application,and when it is approved i personally will pick up the card if possible. Thanks so much and looking forward for an immediate reply and action.

Best regards,

Marife gutlay   (28 June 2016 3:00 PM)
Good afternoon sir ma'am,tanong ko lang po kung magkano po ang down kapag mag open account po ng pasbook po?ano po ang mga requirements po kapag mag open account. Thank you po

Kristine   (03 June 2016 0:05 AM)
Good evening Sir/Madam;

Hope this statement find you all well.I just want to know if there is a way to find out about the statement of account of my daughter..Also is it possible to take the statement of aacount 2 years ago?

sarrah jane mendiola   (06 April 2016 11:24 AM)
I would like to cut my bdo amex card.. because i cannot pay it anymore.. due to some family financial and health problems.. since 3 years ago its difficult for me to pay my outstanding balance.... until now im hardly looking money just to pay my balances... i have no job and my husband is seriously sick, i have 2 young kids depending on me..we only seeking help to our immediate family... im asking for an amnesty program about this matter.. i would like to pay my remaining balance with out interest in installment.. please help me saving may family....

archiel magallanes   (22 March 2016 6:35 PM)
i would like to verify if 4.40$ was paid to hash coin

Divina A. Pascual   (05 January 2016 12:49 PM)
I have applied for a BDO Installment Card last week and on the same week i also receive a phone call from one of the staff however, i did not get all the instructions with regards to the documents to be submitted because it was choppy then so i requested for a text message so could get all but instead i was promissed to receive an email from the bank but up to this time no email yet. Please help e facilitate my application. Thank you.


Cris dave caballes   (19 December 2015 8:00 AM)
i lost my atm card, do you have chat support ?

Glynebel natura   (09 November 2015 8:34 PM)
Hello,i have a problem in my online account its lock,i want to unlock can you help me please.i can't open it.

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