This service provides timely intervention to stranded clients such as fare discounts for transportation vehicles and referral to welfare agencies for temporary shelter.
No money and stranded in a plane or boat in Cebu? Need help where to stay in Cebu? Follow procedures below.
Client
Stranded clients of Cebu City
Contact Persons
Marietta V. Arquio, Social Worker
Contact / Telephone number: 262-5163 / 262-9350 / 261-6408
Location
Department of Social Welfare and Services
(DSWS), Katipunan, Labangon, Cebu City
Availability
Monday to Friday
8:00 AM - 5:00 PM
Duration of the Service
1 hour and 25 minutes
Requirements
- Request letter
- Boat ticket
- Baranggay Certification
- Referral letter
| Follow these steps... | Wait while Person-in-charge... | Approach... | It will take... |
| 1. Submit letter of request with the attached requirements. | 1. Receives request from client together with required documents. | Social Workers and Welfare Assistant. | Five (5) minutes |
| 2. Make follow-up request. | 2. Conducts Assessment interview. | Thirty (30) minutes | |
| 3. Prepares Case Summary. | Clerk Budget - Accounting - CTO | Fifteen (15) minutes | |
| 4. Processes the assistance at Cebu City hall. | Fifteen (15) to thirty (30) days | ||
| 5. Informs client for the release of Assistance. | SWKR & SWA | Fifteen (15) minutes | |
| 6. Releases Assistance. | CTO | Five (5) minutes |
Source: Cebu City Citizen's Guidebook
This information appeared first on the 2009 Version of the Cebu City Citizen's Guidebook published by the Cebu City Government through the efforts of the Mayor's Management Team.
- https://www.affordablecebu.com/
