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Metrobank Customer Service Hotline/Telephone Number

"You're in Good Hands With Metrobank". Metrobank carries this banner with a heart. In need of financial assistance? they can truly be trusted.

Days will come when problems arise as you do banking with Metrobank. In case you have concerns, you can contact Metrobank Customer Care Hotline/Telephone Number.

Metrobank Customer Service

24-hour Customer Service:
  • 24x7 Customer Hotline: (02) 8700-700 - this line is always busy. So, try to contact the alternative hotline number below.
  • Alternative Hotline Number: (02) 870-0900
  • 24x7 Domestic Toll-free No.: 1-800-1888-5775
Can be called during banking hours:
  • (02) 898-8000 press 1 then 2
  • 1-800-10-8579727
  • Mobile Phone No.: 09499942417 (Smart), 09175233364 (Globe)
Other channels to contact:
  • Email address: customercare@metrobank.com.ph
  • Alternative email address: ibs.customercare@metrobank.com.ph
  • Telephone Number: (632) 898-8701; (632) 898-8702
Metrobank's primary business interest involves borrowing and lending, investment banking, trade finance, thrift banking, remittances and treasury. 
Metrobank is serving the top companies and institutions in the Philippines. They are also strong in the middle market corporate sector - a big portion consists of Filipino-Chinese business.
Metrobank is also a very active participant in the foreign exchange (forex) market in the Philippines, and is accredited by the BSP as a government securities dealer.
It provides investment banking services through First Metro Investment Corporation and retail banking through Philippine Savings Bank.
As a customer, do you have any concerns with Metrobank? Tells us in the comment below.

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"Metrobank Customer Service Hotline/Telephone Number" was written by under the Directory category. It has been read 150369 times and generated 301 comments. The article was created on and updated on 05 March 2018 .
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Total comments : 301
Allyn   (21 May 2018 8:01 PM)
Gud day tanong ko lang po kung pwede po ba ung id na passport at tin id para makakuha ng atm card Passport at TIN id lang po meron ako. Slamat po!

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nympha butil   (12 May 2018 11:02 PM)
Hi ma'am, ask ko lang about this if it is still available?Location: Lot 6, Blk. 3, Pineapple Country Homes 2 (PCH 2), Barangay San Miguel, Manolo Fortich, Bukidnon
Type: Vacant Lot
TCT/CCT No.75646
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PHONE: (632) 8700-700
E-MAIL: customercare@metrobank.com.ph

Ana   (02 May 2018 4:45 PM)
May I ask why am I still being charged 300php even if I am not below maintaining balance?

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darwin tapawan   (24 April 2018 11:42 AM)
good day im want to know if youhave a toll free using cell phone, wedont have a land land the no. that using of metrobank is for land line so we need to know if you have no. for cellphone that u verr much

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Persalyn perez   (21 April 2018 2:15 PM)
Good day po ask ko lang po paano po kung bigla pong napadalhan yung account na inactive na pala?
Paano po makukuha yung pinadala?

geraldine gingoyon   (17 April 2018 1:44 AM)
how can i change my number that i enrolled in online banking? knowing that i'm here in saudi arabia

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Ferdinand Matias   (14 April 2018 10:54 PM)
I would like to ask if my atm card was block today because I enter the wrong pin 3 times. Is it possiblle that after 24 hours my atm was already unblock? Thanks for your help.

Carmenchu   (07 April 2018 1:47 AM)
My ATM card is unactivated...How I can activate again but I’m not in the Philippines I am currently here America but I leave my card to my Brother and send money to theme from time to time but My atm card is inactivated now...thank you for your help!

glenn   (23 March 2018 4:12 PM)

raquel   (21 March 2018 2:26 PM)
ano po bang requirements in applying for having an ATM? THANK YOU

Elmer Hardo V. Maaliw   (14 March 2018 5:52 PM)
Good Evening, how can I cancel the Insurance that I didn't apply for? I would appreciate a response. Thank you.

Leo   (11 March 2018 10:16 PM)
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Rose ann dommino cabanit   (27 February 2018 1:31 AM)
Good day po.pano ko po marerecover yong atm ko po na nablocked ko kasi nakalimutan ko yong pin ko.ofw po ako dito sa spain.thank you po

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claire asoque   (02 February 2018 10:53 AM)
hi good afternoon, how can i request a thermal paper for our metrobank terminal machine...what # do i need to contact to request for the thermal paper..Thanks

Mari Joy Valdez   (30 January 2018 12:30 PM)
Pwede po ba akong mag open ng metro bank account dito sa Abu Dhabi,pero ako Lang po yung beneficiary,maiwiwidraw ko pa Rin ba UNG pera ko kapag NASA pinas na po ako? Ano po yung mga requirements na kailangan kapag magwidraw ako sa pinas per dito po sa Abu Dhabi and nagdeposit ng pera.

Maria Nancy D.Carugda   (27 January 2018 3:45 PM)
Hi have a nice day,I'm just asking regarding of my debit card still not activated almost a year why???thank you.

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Jona   (07 January 2018 2:08 PM)
Good afternoon! I have a debit card from my employer before my question is, can I continue to deposit this card? Or should I just open a new account which is savings account? Thank you so much!

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Hello my name is Berenice Weber from Los Angeles, USA. I want to say a very big thank you to Mr Christopher Kennedy of Unamay Loan Finance Ltd, with contact number +1(858)299-1101 for granting me an Xmas loan funds of $46,000.00 on the 21st of November 2017, after been scammed by three different internet lenders who are nothing but internet hoodlums. I will also want to use this medium to quickly recommend anyone out there in need of an Xmas loan or any other kind of loan to contact them today via email: unamayloanfinance@outlook.com or unamayloanfinanceltd@financier.com.

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