Employee assistance programs (EAPs), which originated from industrial alcoholism programs of the 1940s, are a confidential, short-term counseling service for employees with personal difficulties that affect their work performance. EAPs should be a part of a larger company plan to promote wellness that includes written policies, supervisor and employee training, and, where appropriate, an approved drug testing program.
Do you provide EAP Services?
EAPs are typically a program purchased or funded by your employer and provided by an outside organization or sporadically by a department within your company. To find out if your employer offers an EAP service, ask your manager, Human Resources Department, Union or Health and Safety Representative.
Who provides EAP services, and where can I locate them?
Use a search engine on the internet and enter ""EAP service providers"" as one of the keywords to find service providers nearby. You may want to include your location to the search to help focus the results.
Do we license or certify EAP providers?
No. We advise getting in touch with the Canadian Employee Assistance Program Association if you want to create your own EAP business and provide EAP services (CEAPA)
What serves as an EAP's purpose?
Employee Assistance Programs (EAPs) are designed to help people understand or overcome their difficulties regardless of whether the source is work or otherwise. While most EAPs offer a wide range of services, they frequently refer to other professionals or agencies who can offer more or extended care in particular areas. Employee Assistance Programs are designed to help people understand or overcome difficulties regardless of whether the source is work or otherwise.
What services does an EAP provide?
The variety of issues that an EAP provider typically manages includes: Personal difficulties; Job stress; Relationship difficulties; Eldercare, childcare, and parenting difficulties; Harassment; Substance abuse; Separation and loss; Balancing Work and Family; Financial or Legal; Family Violence. Some EAP providers are also able to offer other services, such as retirement or lay-off assistance, wellness/health promotion and fitness (such as weight control, nutrition, exercise, or smoking); and retirement or legal advice.
Who may utilize an EAP?
All employees and members of their immediate families are welcome at EAPs.
What does place after I call an EAP?
Most of the time, an EAP phone number is posted or otherwise made available to staff members; this number is frequently to what is known as a referral agent.If there is no internal referral agent, the worker may be directed to an external EAP resource.Referral agents must be familiar with the resources that are available within the organization, such as health professionals in the medical department, union counselors, or employees who have received EAP training.
What occurs after an EAP referral, and who is aware of it?
There are three types of referrals in an EAP: 1. Self-referral, where the worker seeks help on their own; 2. Informal referral, where a supervisor, friend, or coworker recommends the EAP; 3. Formal referral, which is based on job performance and the supervisor recommends the EAP; depending on the circumstance, this recommendation may or may not appear in the individual's personnel file.
What attributes an EAP's success?
An EAP's success depends on a number of factors, including: strict confidentiality; open to employees and their immediate families; recognition and commitment by management, employees, and the union (if there is one); policies and procedures supported by top management; establishment of both formal and informal referral procedures; promotion of the EAP and encouragement to use the service; managers and employees trained in how to access the EAP; periodic evaluation of the program.
What factors need to be taken into account when hiring or contracting with an EAP provider?
Finding a competent consultant who is qualified by education, knowledge, and experience is the client's responsibility. The following questions are not meant to be the only ones you may ask, but rather they are a start to your checklist.1. What is the provider's experience? How many years has the provider been serving these clients? Can the provider provide a list of references?"""