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How to Apply for Metrobank Online Banking Service (MetrobankDirect Retail Internet Banking)

Do you want to avail Metrobank's internet/online banking services? If yes, apply or enroll for their MetrobankDirect Retail. MetrobankDirect Retail is an online banking service created by Metrobank targeting internet users. With the advent of internet technology today, you can now access your Metrobank accounts in a click of a button using your computer with internet connection. The good news is: it's FREE OF CHARGE.

New Metrobank Online Banking Website
Picture snapshot of MetrobankDirect Retail Webpage (this is where you are going to log-in)

Before we proceed to the steps in applying for MetrobankDirect Retail, let me enumerate to you some wonderful features and services you can use with MetrobankDirect Retail.

MetrobankDirect Retail allows you to:
  1. View your Metrobank account balances
  2. Transfer funds
  3. Reorder checkbooks
  4. Pay electric, water, phone, or internet bills
  5. and perform many other online banking services with a click of a mouse...
This is the MetrobankDirect Website: https://personal.metrobankdirect.com. This is where you log-in everytime you want to access your accounts and do some online banking services.

Steps on How to Apply for Metrobank Online Banking Service (MetrobankDirect Retail)

Step 1

It is required that you already have an account with Metrobank. If it's your first time to open an account with Metrobank, don't forget to include also your application for Metrobank Online Banking (MetrobankDirect). Only individual or joint accounts are eligible to enroll or apply for online banking (corporate accounts have different online banking service). Have a personal appearance in a Metrobank branch/office.

Another option is you can enroll directly through Metrobank's online banking website (https://www.metrobank.com.ph/). On the homepage of Metrobank website, you can see the MetrobankDirect box located on the upper-right side of the website. Click the Enroll Now link to enroll. This online enrollment is the easiest way to enroll your account to online banking. You don't need to go to the following steps (Step 2 and so on..) below if you enroll online.

Step 2

If you personally enroll in the bank, fill out the Metrobankdirect enrollment form given to you by a bank officer.

Step 3

Create a unique Customer ID in your enrollment form and enter your working or active email address.

Step 4

After filling out the enrollment form, you will be given a Password Mailer (containing your initial password that you are going to use when you log-in to MetrobankDirect)

Step 5

Within 2 to 3 days, you will receive a confirmation letter from Metrobank in your email address you indicated in the enrollment form. The confirmation letter contains a short Welcome message and your Customer ID. This letter also confirms that you are now activated and you can now do online banking services of MetrobankDirect Retail.

Step 6

To access your accounts, go to Metrobank's website: www.metrobank.com.ph. Click the link "Personal" in the metrobankDirect right sidebar of the website. Upon clicking, you will be redirected to a different webpage: https://personal.metrobankdirect.com

Step 7

In https://personal.metrobankdirect.com, enter your Customer ID and password to log-in.

You can now enjoy online/internet banking for FREE with MetrobankDirect Retail. To let you feel the Metrobank online banking experience, let me share to you some snapshots inside the online banking website of Metrobank:

Photo Snapshots Inside Metrobank Online Banking Website

View Account Balance For Free

Inside Metrobank Online Banking Website

Pay Bills (e.g. internet or electricity) Online Anytime

Pay Bill Metrobank Online Banking

Transfer Funds/Money to Other Account (to your other account or to other person's account)

Transfer Money thru Metrobank Online Banking

Powerful Features of Metrobank Online Banking

Through your Metrobank online banking service, you can pay your bills such as (electric bills, phone bills, internet bills, cable TV bills, travel tickets, insurance, SSS, PAG-IBIG, etc.). You can also:
  • access or inquire your account balance online (free).
  • transfer funds/money from your enrolled source account/s to enrolled own or third party target account/s in an instant or at a future date
  • pay your credit cards
  • reorder checks
  • view, print or download your account statement online
  • manage stock trading transactions with First Metro Securities Brokerage Corporation (FMSB)
Below is a list of updated Metrobank Billers where you can pay your bills:
  1. Air Asia
  2. Avon Cosmetics, Inc.
  3. Awesome Deals Inc.
  4. AXA Philippines
  5. Bankard/RCBC
  7. Bay Gardens Condominium
  8. BF Visa
  9. Blue Cross Health Care Inc.
  10. Blue Cross Insurance Inc
  11. Blues Brothers
  12. Bureau of Customs Duties
  13. Cathay Land Inc
  14. Cebu Pacific Air
  15. Citibank Credit Card
  16. Citiseconline.com, Inc.
  17. Coke - GMA Region
  18. Coke - Key Accounts
  19. Coke - Mindanao Region
  20. Coke - North Luzon Region
  21. Coke - South Luzon Region
  22. Coke - Visayas Region
  23. Colgate Palmolive Philippines
  24. Cordia Communications Corp
  25. De La Salle University -
  26. Destiny Cable-CATV
  27. Diocese Of Baguio
  28. Dyna Drug Corporation
  29. Eagle Ridge Golf  & Country Club
  30. Easy Trip Services
  31. Essilor - Dagupan
  32. Essilor Phils - Luzon
  33. Essilor Phils - Mindanao
  34. Essilor Phils - Visayas
  35. Extelcom
  36. Father Al's Children Fundation Inc (FACFI)
  37. First Life Financial Co., Inc.
  38. First Metro Save & Learn Balanced Fund, Inc.
  39. First Metro Save & Learn Equity Fund, Inc.
  40. First Metro Save & Learn Fixed Income Fund, Inc.
  41. First Metro Save & Learn Money Market Fund, Inc.
  42. First Metro Securities Brokerage Corp.
  43. Fly Ace Corporation
  44. G-Xchange
  46. Global Business Holdings
  47. Globe Handyphone
  48. Globe Quest BC - Lease
  49. Globe Quest BC -Telex
  50. Globe Quest G-Net
  51. Globelines
  52. Go! MasterCard
  54. HSBC Corporate Collection
  55. HSBC Credit Card
  56. ICA - GH
  57. ICC Bayantel
  58. Indiana Aerospace University
  60. Kawasaki Motors (Phils.) Corp.
  61. King Solomon and Associates
  62. Liberty Broadcasting Network,
  63. Loyola Plans Consolidated Inc
  64. Manila Memorial Park
  65. Manulife Financial Plans
  66. Manulife Philippines
  67. Maynilad Water Services Inc.
  68. Meralco
  69. Metrobank Dollar MasterCard Gold
  70. Metrobank Dollar MasterCard Platinum
  71. Metrobank Femme Visa
  72. Metrobank MasterCard Classic
  73. Metrobank MasterCard Gold
  74. Metrobank MasterCard Platinum
  75. Metrobank Value MasterCard
  76. Metrobank Visa Classic
  77. Metrobank Visa Dual Currency  Dollar
  78. Metrobank Visa Dual Currency Peso
  79. Metrobank Visa Gold
  80. Metrobank World Mastercard
  81. Nutri-Asia, Inc.
  82. Our Lady of Fatima University (OLFU)
  83. OWTel (PH)
  84. Pacific Internet - PhP 100.00 minimum payment
  85. Pag-Ibig Fund (Individual)
  86. PAMI
  87. Phil. Charter Insurance Corp.
  88. PLDT
  89. PRU Life UK
  90. PSBank MasterCard Classic
  91. PSBank MasterCard Gold
  92. Red Ribbon Bakeshop Inc.
  93. Republic Cement Corp/Fortune Cement Corp
  94. Rockwell Leisure Club
  95. SB Cards Diners/SBC Mastercard
  96. Scanasia
  97. Shangri-La's Boracay Resort & Spa
  98. Siliman University
  99. SkyBroadband
  100. SkyCable
  101. SKYY Services
  102. Smart Telecom
  103. Southeast Asia Food, Inc.
  104. SSS Cont - Farmers & Fishermen
  105. SSS Cont - Non Working Spouse
  106. SSS Cont - OFW
  107. SSS Cont - Self Employed
  108. SSS Cont - Voluntary Member
  109. St. Paul College Pasig
  110. Sta. Lucia Realty & Development Corp.
  111. Standard Chartered Credit Card
  112. Statesfield School Inc.
  113. Stradcom
  114. Suysing
  115. Teletech
  116. Thinking Tools
  117. Toyota Financial Service
  118. Trade Payments
  119. Tyco ADT
  120. UC-Banilad (University of Cebu - Banilad)
  121. UC-LM (University of Cebu - Lapu-Lapu & Mandaue)
  122. UC-MAIN (University of Cebu - Main)
  123. Unicard Credit Card
  124. University of Sto. Tomas
  125. Victory Liner Inc.
  126. Visayan Electric Co., Inc.
"How to Apply for Metrobank Online Banking Service (MetrobankDirect Retail Internet Banking)" was written by under the Banking category. It has been read times and generated 293 comments. The article was created on .
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Total comments: 293
293 Cel sta ana   (02 February 2018 6:14 AM)
Gudday how to pay home credit? Tnx

292 Shelame Sendrijas   (22 December 2017 2:54 PM)
Can i enroll my passbook account to online banking?

291 Lerma Frane Aquino   (12 December 2017 2:32 PM)
Want to avail online balance inquiry

290 aprille carrasco   (26 November 2017 2:18 PM)
i'm not a robot

289 Jose D. Romero   (17 November 2017 2:35 PM)
I want to enroll in the Metrobank Online Banking service

288 Daniel Mendiola   (16 October 2017 2:01 PM)
Hi, just wanna ask why sign up in metrobank direct prohibits the use of 3 digit pin and always keeps asking for a six digit one... while my debit card only has 3 digits

287 Ali alnaqi ibnohasim   (15 October 2017 5:46 AM)
Asking for help po paano po ba ayos yung account ko at password. nakalimutan ko yung password ng account ko:
cellphone number ko:639261841572
Email: altankian55m@gmail.com

286 Richelle De Juan   (22 September 2017 9:32 PM)
Hi bakit ba ang hirap mag update at mag change nang info sa metro direct nagkamali lang ako nang email instead of gmail, @yahoo na lagay ko kaya wala ako nareceive na confirmation..

285 jenlhit galivo   (15 September 2017 2:43 PM)
..good day..panu po mag check ng balance online... naka auto debit agreement po ako sa inyo sa homecredit..kaso nagka problema dahil hindi niyo daw na debit ang payment ko

284 Marbe Invento   (09 August 2017 2:49 PM)
Good day..
Paano po ba mag inquire ng atm balance sa metrobank??

283 Efren   (05 August 2017 7:03 AM)
hello,panu po ba mag enroll sa online transaction sa metrobank na equivalent nung "weaccess" ng landbank,kung meron man?

thank you

282 Eunice Edora   (21 July 2017 5:04 AM)
Hi, good morning! Itatanong ko lang po sana kung kelangan ko pa po ba na insert sa ATM machine ang debit card ko para lang po maactivate and registration ko sa online banking sa metro bank? Thank you po! I need your response as soon as possible po sana.

281 Gemafe Lachica   (20 July 2017 12:58 PM)
can't apply for a passbook online banking theres no option except atm card"

280 Sarah Jean Vidad   (26 June 2017 10:52 AM)
Good day, I can't apply my prepaid Metro bank account in online Metro bank please help me

279 Shara Christine Quirol   (21 June 2017 8:59 PM)
i tried to enroll an account for online banking but why it keeps telling me that atm number should be 19digits where only 16 were written on my card? please help.thank you

278 Gigi lyne   (08 May 2017 11:30 PM)
Puwede po ba ako mag activate ng debit atm card to international dito po sa Alkhobar Saudi Arabi para po magamit ko dito hindi ko po kasi naipa-activate sa Pilipinas.

277 jocelyn yguinto   (04 May 2017 4:32 PM)
How can i have an online account so i can access my credit card balance. Theres no CREDIT CARD appearing in the choices when i click sign up

276 jeramie   (17 April 2017 4:19 PM)
i can't log in my account..i use my temporary password but its they,i cant log in..please help me what should i do?

275 Emmar Batiancila   (03 April 2017 1:37 PM)
Paano po mag balance inquiry sa metrobank account?

274 angeline a.capuno   (02 April 2017 2:29 PM)
Meron po akong metrobank (debit) atm card gusto ko po sana ipaactive ulit kasi nung pagkakuha ko po last 2015 di ko siya napediposituhan na 2,000 till now po..thank you po i will your answer po..

273 Christy Rubia arcega   (19 March 2017 0:38 AM)
I want to check my balance in metro bank

272 Ruth Tasani   (01 March 2017 4:23 PM)
Hi I've been trying to contact your number regarding my problem logging in to my metrobank direct because of my phone number which is now different from the one I entered. I am calling from Australia po but your line is always busy. I called many times and waited for like 5to 10 minutes everytime and was charged by my provider for those calls. Sana naman po improve nyo service nyo in this area. Antagal ko na po problem itong paglog in d parin po nasosolve hangang ngayun.

270 Agustina Dollisen   (23 February 2017 11:04 AM)
Good Day!
Gusto kopo sana ma check uli yung balances ko sa metrobank direct account ko kaso ang problema nakalimutan ko napo ang password ko saka invalid nadin po ung mobile number na ginamit ko nun sa pg register ko. Ano po ba ang pwede ko gawin? Hindi nadin ako pwede mag sign up uli kasi my account pa kako ako sa inyo. Can you please help me on this? Your response is highly appreciated. Thanks and God bless!

271 admin   (23 February 2017 8:37 PM)
Hi Mam Agustina, please call Metrobank Customer Service

269 Reuel Beatriz   (07 February 2017 0:29 AM)
Good morning

How can i have an online account so i can access my credit card balance. Theres no CREDIT CARD appearing in the choices when i click sign up

Thank you

268 Josephine R. Melia   (23 January 2017 9:53 AM)
Ask Ko if may problem ba ang site ng metrobank direct online banking.di ko ma open ang page ng di Ako makapag log in.now Lang nangyari.so di Ako makapag bayad ng bills Ko,dito po Ako Sa US kase.please need help as soon as possible.thank you.

267 Ruel Reciproco   (12 January 2017 7:00 AM)
Paanu po makapag balance inquiry para po malaman ko available balance ko!

266 Sevilla rico   (06 January 2017 7:31 AM)
Pano magbalance inquire

265 Eduard Gejanz bago   (02 January 2017 4:09 PM)
Hello po. Ask ko lang po, bakit nawala yung remaining pera ko sa ATM CARD ko. 8k to be specific.
Di ko naman na.withdraw yun.

PAYROLL card ko po kasi yun sa dating company ko. E yung last pay ko nandun. Pero pagcheck ko today, 0 remaining balance na.

Worried lang, kasi may pag.gagamitan ako ng pera.

264 Jay caindoy Lanzarote   (28 December 2016 12:11 PM)
How can deposit my money for ni metro bank?

263 Lawrence justice   (19 December 2016 2:00 AM)
Hello po good evening, asko ko lang po sana kung paano iregister po yung account ko sa metrobank direct ? Sinusubukan ko po kasi kanina na iregister ,nag fill-up po ako ng form sa site ask po yung atm account number inilagay ko naman po pero kapag isend ko na po may nagpopop-up na message "the atm number should be 19 digits",, ang account number ko lang po sa atm is 13 digits kasi yung atm ko po is debit issue po yun ng company ko po.

262 Marbie   (12 November 2016 1:28 PM)
Hi goodafternoon po ask ko lang po kung paano ko mareretrieve ung files na may pumasok po sa account ko, actually po its almost 7 years ago..wala naman po kayong notice na pinapadala unlike po sa ibang bank na naging orm regarding sa balances infact nagpapadala sila ng letter..may pumasok po kasing pera though my account at dahil po nawawala ito without informing me now ko lang nahanap nung nakalipat na kami ng bahay..kaso kakadisappoint dahil po instead na mapakinabangan naubos..ni di po maipakita sa akin yung buong data kahit ilang years na po nakalipas d po ba natatrack po yon..Ty po

261 Narcelie   (12 November 2016 1:01 PM)
I am Narcelie, currently in Dubai. Pwede po ba malaman if it is possible to enroll online banking here?
If its not possible, what are the options?

Thank you

259 Cathlea Marie M. Encina   (09 November 2016 11:05 AM)

258 Cathlea Marie M. Encina   (09 November 2016 11:04 AM)
Naku curious ako bakit ang ATM ko paibaiba ng balance at nalaman ko na may laman pa ang ATM ko but suddenly having zero balance..crazy thing kasi my money will stole thru my account. Omg hinayaan ko na lang so I don't know how it happen na nababawasan ang balance ko

260 admin   (12 November 2016 10:15 AM)
Cathlea Marie, it might be due to below maintaining balance charges. Take note that the maintaining balance is Php 2,000. If you fall below that balance in two consecutive months, Metrobank will deduct Php 300 from your balance.

257 +971501520917   (16 October 2016 3:57 PM)
To whom it may concern,

Good Day!!!

Im Gracebelle Ticar, I some concern regarding my metrobank online banking. why is it suddenly I cant open my account can u please check it for me what is the problem coz i cant access my account. Please reply As Soon As Possible. you may email at my address or possibly contact me at my number.
Thank you and more power...

Respectfully your's,
Gracebelle Ticar

256 Loren Reroma Saguban   (16 October 2016 5:24 AM)
Gusto ko po sana sa email add ko nlang po I.sesend ninyo ang credit card bill ko.Salamat po.

254 Edwin R. Butacan   (11 October 2016 10:26 AM)
How can i use my metrobank ATM debit card to make purchases here in the United States where i am on vacation now. It is always declined when it is swiped

255 admin   (11 October 2016 7:17 PM)

253 Johanne B Matias   (26 September 2016 11:58 AM)
Thank you.

252 rey dayok   (17 September 2016 7:15 AM)
hi.tanong ko lang po kung pano ko makita ang balance ng atm ko

251 HORTILANO KENNETH   (17 August 2016 3:00 PM)
what will i put on middle name if i dont have middle name

250 Rodwill   (16 August 2016 8:46 AM)
Is there a way how to check Metrobank prepaid account online? Thanks..

249 Carlota Ahn   (12 August 2016 3:59 PM)
I have a problem with your website here in South Korea. I can't access my accounts so please help me. Thank you!

247 Rollyn Fristen Z. Escatron   (09 August 2016 8:53 PM)
Hi! Just wanna ask regarding my online account! Because i forgot my password/user id.. Then i cannot enroll again because my account is already exist.. Please help me with this kind of situation so that i can easily see my statement account and due date for my payment..

248 admin   (09 August 2016 9:09 PM)
Rollyn, You can recover your User ID or Password by going to https://personal.metrobankdirect.com and click the "Forgot your User ID?" or "Forgot your password?". If it doesn't work for you, you should call Metrobank Customer Service:

24x7 Customer Hotline: (02) 8700-700 - this line is always busy. So, try to contact the alternative hotline number below.
Alternative Hotline Number: (02) 870-0900
24x7 Domestic Toll-free No.: 1-800-1888-5775
Email address: customercare@metrobank.com.ph
Telephone Number: (632) 898-8701; (632) 898-8702

Read more: http://www.affordablecebu.com/load....-0-4735

or go to your Metrobank branch of account and request access of your online banking account.

246 Jenny Lyn Gagarin   (06 August 2016 10:39 PM)
Paano po mag apply online inquiry?

Thank you

245 Geraldine Namoc Diong an   (05 August 2016 9:02 AM)
Hello..good day!
Can you please help me why I can't access my account, or hindi po ako maka log-in sa metrobank direct, nakapag enroll na po ako dati pero wala po akong matanggap na activation code kaya hindi na proccess.
thank you.

244 irene   (04 August 2016 1:33 PM)
i want to check my available balance in my account

243 joel g. sampang   (07 July 2016 3:04 PM)
paano ko po mabubuksan uli yung metrobank online inquiry ko kase po nakalimutan ko na yung user id ko at iba na rin yung e mail at cellphone no. ko thanks

242 Gretchen D. Linayao   (06 July 2016 10:34 PM)
online banking

241 supetranreywin18   (26 June 2016 1:09 AM)
I want to check available balance in my account

240 Jayson v.sison   (23 June 2016 1:52 PM)
I want to check my balance .

239 Jayson v.sison   (23 June 2016 1:51 PM)
I want to check to my balance

238 Monalisa japson   (21 June 2016 3:14 PM)
I want to check available balance in my account

237 maui   (15 June 2016 6:06 PM)
can somebody help me? i tried enrolling my account online using my phone, tablet and pc with no luck. it always gives me the "You may have entered an invalid data. Please check. " and "* ' Denotes Mandatory Fields "
i filled up all the information correctly but i always get that message. can someone help me? thank you!
p.s. i added three zeroes after my card number and also tried the three digit code on the back of my card as i have read online but still with no luck. :(

236 Rose Ann P. Cartagena   (07 June 2016 3:11 PM)
Hi metro bank .. if i will open account .. i have only 2 valid id and passport but i dont have bill paper with my name .. i have only the owner of this condo bill paper mam .. its ok i will apply or open account even its not my name only the owner name

235 Efren serino   (13 May 2016 10:33 AM)
Hi metrobank admin! I just wanna ask to check balance online?, i just deposited yesterday to my metrobank account, i just want to know if the transaction is already in my acoount?. Your positive response will be appreciated . thank you and godbless...

234 Liza   (03 May 2016 11:04 PM)
Check my savings

233 Sarah Jane verano   (11 April 2016 10:27 AM)
Check my savings

232 Aristone rollon manlunas   (30 March 2016 7:01 PM)
How can I enroll this in Metrobank online

231 Aristone rollon manlunas   (30 March 2016 6:57 PM)
check my savings

230 angelo   (30 March 2016 11:54 AM)
i fillup but i put wrong email adress and now i cant recieve my verification code for my password ? how can i change it to recieve my verification code for my password ?

229 sarrahlyn   (28 March 2016 11:30 PM)
Check my savings

228 Laurenz   (21 March 2016 8:48 PM)
Check my savings

227 maniix   (04 March 2016 7:59 PM)

226 AGNES GRETCHEN BALAJADIA   (02 March 2016 2:24 PM)
I would like to apply for personal loan. I am currently working here in Dubai, U.A.E as a Human Resource Manager. Can you please give me the requirements?

225 janet munsayac   (22 February 2016 2:00 PM)
Please, can you check my remaining balance
Thank you

224 Theresa   (20 February 2016 12:12 PM)

How about Regular Checking Account. How can I enroll this in Metrobank online?


223 marissa mabini   (17 February 2016 11:35 PM)
Please can you check my account balance. Thank you

222 lilia tadle   (15 February 2016 5:36 PM)
Hi can you check my account please. Thank you. ..

221 grace pitogo   (15 January 2016 3:15 PM)
good pm balance inquire please for my atm savings account thank you

220 grace pitogo   (15 January 2016 3:13 PM)
good. am balance inquire please thank you

219 Rene Glenn M. Samonte   (15 December 2015 8:02 AM)
Can I make an update online?

218 Sean   (27 November 2015 11:22 PM)
Hi, i cant create online account even if i supplied correct information on the form. It keeps giving me ***denotes mandatory fields on all of it. pls help

217 Chris   (24 November 2015 7:31 AM)
I tried to create an online banking account. Keep on saying invalid information the heck.

216 saldy delos santos   (09 November 2015 12:30 PM)
I want to check my acount balance from atm metrobank? Please help me?

215 saldy delos santos   (09 November 2015 12:29 PM)
I want to check my acount balance from atm metrobank online? Please help me?

214 saldy delos santos   (09 November 2015 12:23 PM)
Good morning i have ask, how to check balance in my atm card bank acount metrobank?

213 cherryl elacio galang   (30 October 2015 11:49 AM)
I try to check my deposit balance but i can't.before its so easy to check it everytime i had deposit money from my client

212 rhome   (13 October 2015 11:04 PM)
Hi gud evening, is it possible to transfer fund from bpi to Metrobank.

211 mary joy bautista   (27 September 2015 8:50 PM)

210 Jerome Curib Carias   (19 September 2015 8:19 PM)
i want to check my balance

209 felmar   (18 September 2015 4:42 PM)
everytime i put my debit card number and fill up every thing in the form it always says "you must have out an invalid information" but while checking its all correct. what should i do?

208 Ronel Hapa Are   (25 August 2015 5:14 PM)
I want to check my deposit balance.
Thank you.

207 Rogielyn d. Emnace   (11 August 2015 6:58 PM)
I wanto to regester on this

206 Kevin   (08 August 2015 3:06 AM)
How to register online banking without middle name? Do foreigners can not use it? Really ridiculous!

205 Ferdesando Gandol Mendevil   (07 August 2015 0:03 AM)
May I know if my card still activated or not? 5286 xxxx xxxx 0368 card number

204 THADEUS YLASCO JUINIO   (06 August 2015 9:39 PM)

Just want to ask, i tried so many times to enroll for online banking but everytime i input my debit card number, it always says i need 19 digits bla bla..is there a fastest way to enroll in ONLINE BANKING?

203 Vera   (04 August 2015 5:15 PM)
I cannot register because i dont have a middle name. I called costumer hotline and they said to just put NA but I still couldnt register and its says invalid information. What should I do? Please help.

202 Jung-Eun Elmidulan   (04 August 2015 6:45 AM)
I want to apply for online banking to check my balance. Thank you very much.

201 gena salazar jayaon   (02 August 2015 12:22 PM)
why i cannot open the enroll in your wesite..i want to enroll to access my account.

200 Mila M. Monin   (31 July 2015 8:04 PM)
Can I check now my account balance thank you

199 Jovelyn G. Navarro   (25 July 2015 1:50 PM)
I wan't to apply for online banking to check my balance. Thanks....

198 william robles driz   (21 July 2015 1:48 AM)
i want to apply for online banking to check my balance thank you very much

197 Rondy A. Ompad   (19 July 2015 11:26 AM)
I want to view my savings account online.

196 Rondy A. Ompad   (19 July 2015 11:24 AM)
I want to view my savings account online

195 Michelle Cubans Garduque   (07 July 2015 4:23 AM)
I want to view my balance account online.. Thank you

194 Azel sunshine   (07 July 2015 3:53 AM)
I am an ofw i just deposited money to my remittance debit card. How can i check my account.

193 Anajane   (04 July 2015 6:07 PM)
I find this very interesting. I want to enroll online. I tried my 1st attempt..but i failed. Help me succeed with my registration..pls..

191 julie christy b. dela cruz   (02 July 2015 12:31 PM)
I want to view my balance online

192 admin   (03 July 2015 8:02 AM)
Julie, you need to follow the procedure above which is to apply or enroll to Metrobank Online Banking service.

190 jesus t. cinco   (26 June 2015 9:37 AM)
I would like to apply for your on line banking. I am an existing depositor of metrobank las pinas branch for the last ten years.

189 Charles Bronson Sacpa   (22 June 2015 10:22 AM)
how can i have a bank in metrobank with out a card?

188 ricky ricardo   (21 June 2015 4:24 AM)
how can i enroll Metrobankdirect Personal Internet Banking Enrollment with out middle name?

187 von   (11 June 2015 6:20 PM)
hi adz,

tried your suggestion but too bad it didnt work for me either anyway thanks! appreciate it.. dont like the hassle of going to the machine just to check.. i do hope they'll fix it.. one of the cx service rep told me to go the the bank where i opened the account to help me but dont have anytime

186 Rose Ann Capili   (03 June 2015 8:37 AM)
HI! I just want to know if I can enroll my debit card for online banking. Hope to receive your soonest reply, thanks!

185 Adz   (03 June 2015 5:38 AM)
Hi Von,

I got the same error every time but after I reduced my middle name to "ONE LETTER (initial)" it worked! crazy but seems to be giving me issues earlier.

184 von   (22 May 2015 1:00 PM)
i always get invalid data error.. please help

183 gene   (21 May 2015 10:47 PM)
hi, i have a question, i lost my phone and apparently its my phone number attached to my online account. everytime im going to do a transaction, the one time password is being sent to my mobile number, how do i go of changing phone number on my account?my online account is like useless if i dont have my phone since i cant do nothing. Thank You in advance

182 Chris Gerardo   (21 May 2015 6:35 AM)
I have an active passbook account with Metrobank, how can I apply this account for online banking so I can at least deposit forget withdrawal. Is this possible without going to any branches as I am residing outside the country now?

181 liezl locsin   (10 May 2015 7:40 PM)
i want to see my balance online. how do i do that?

180 Gina abrenica   (15 April 2015 1:18 PM)
Still I didn't received confirmation from metro bank regarding my account just recently open.

179 MaCecilia Lagman   (08 April 2015 2:19 PM)
what if the card that i have is not at samplecards..i enrolling but said invalid data..my data all correct..help!

178 Yogine Marie Gallardo   (16 February 2015 12:20 PM)
How can I know if my account is already active? I am also trying to make an online account but the website always say that I entered an invalid data. I even sent an email to Metrobank support but have not received any reply. I applied and got my debit card here in UAE Exchane. Please help. ymvg.haniwells@gmail.com

177 janetokyo   (21 December 2014 2:15 AM)
my card is activated and i can withraw a dirhams in UAE,but now im here in russia...any problem if i deposit in my account?

176 Benie Mansueto Vison   (15 November 2014 2:26 PM)
If you apply online in Metrobank direct, there is an information asking for 19 digits of your ATM card and in the card it's only 16 digits. Just add three zeros (000) in the after you typed the 16digits. Or just click the sample

175 elms   (02 November 2014 3:22 AM)
Hi,i just want to know if my saving still active? i missed for a year not to deposit..and i will know how much is still there...
thanks,send me on my email the link to know it..Godbless

174 Charlie Papa   (19 October 2014 4:52 PM)
i like to have credit card im richard with work at ortigas tektite building my phone # is 09394060618

173 bigmack6112   (02 October 2014 10:01 PM)
i am new with this card? my question, is the 13 digit number under your name the account number?

172 jellica avera   (01 August 2014 2:50 AM)
after i fill in the details in signing up online i get this c5e8264840a02ee31a6c9f519886bea3cb2282b675e3bf81ce53713b608fcf97 error in every box. And ask me to fill in again the details but still no go. help!

171 jellica avera   (01 August 2014 2:44 AM)
im unable to sign in, I keep on getting error in all fields after I click on continue, It will ask me again to fill in my info. :(

170 Eric Mariano Cordero   (24 July 2014 3:01 PM)
I was trying to register my atm for the online banking however I keep getting the error message : The card you are trying to register is not in range.- What does that mean?

169 Ronnel Martinez   (07 July 2014 10:24 PM)
16-Digit ATM Card Number (Front) + 3-Digit CVS Code (Back) = 19 Digits :)

168 Syd Ronald Verril Oredina   (07 July 2014 1:20 AM)
how can i register my debit card online?

167 Elenita calisang   (31 May 2014 6:28 PM)
Hi im not in my residence but im out of town for a vacation. I wish to settle my metrobank mastercard no. 5474071264003005. Can you email me my statement of account asap. By the way kindly update my other cellphone number 09275917786. Pls email or send it on my cellphone.

166 ronald   (30 May 2014 0:43 AM)
Hi! I just want to ask how to open or apply a online banking in metrobank?. and is it safe to use??. please email me tnx!.

165 anthony   (18 May 2014 7:03 PM)
Hi same hproblem with Rosalie, always giving me the error message, "you have entered and invalid data" pls help

164 Rosalie Resma   (09 May 2014 7:49 AM)
Hi! I just wanna give my feedback in creating online account. I tried creating mine though I do not have my card with me that time and I kept on getting the error "You may have entered an invalid data". It was difficult for me to think of what data to change/modify as there was NO specific indicator on which info i have entered incorrectly. I was upset that moment and I just stopped applying online.

Just an advice, You may wanna include specific error message so it will be easier for us customers to make our online account. That will be a GREAT HELP! Thank you.

163 richie   (15 April 2014 8:14 PM)
just add "000" in the end of your atm numbers and you're good to go.

162 michelle pesimo   (09 April 2014 11:26 AM)
I want to check my money

161 Yumny Mariot   (07 April 2014 2:50 PM)
I just got a new ATM Debit Card and wants to enroll for Online Banking.
But your system is asking for 19 digit ATM number.
You card only has 16 digits.

PLEASE enlighten.
I've read this thread and there is no single response about this issue.

Thank you.

160 Melissa   (03 April 2014 6:10 PM)
I can't register online why is it that your system kept asking for 19 digits atm card # what makes it 19? thanks!
With respect,

158 wilfredo mabilen   (26 March 2014 6:16 AM)
can i still enroll my metrobank credit card account online eventhough i do not have metrobank saving\current account thank you

159 admin   (30 March 2014 8:11 PM)
wilfredo mabilen, yes.

157 MirushellErasmo   (25 March 2014 1:12 PM)

Can you help me.

Im now outside philippines. How can I changed my registered mobile number in my metrobank online banking account to receive one time password. How can I enroll a third party account without going to metrobank branch since I'm in UAE. I need to transfer funds to my family.

hope you can reply to me ASAP


156 Genevive L. Erojo   (24 March 2014 2:59 PM)
How can I check my account through online. Pls. email.me ASAP thanks

155 marcelinoangulo   (24 March 2014 2:58 PM)

154 Joseph endico   (17 February 2014 9:13 PM)
There's no option to pay for globe or smart telecom in my metro direct biller.

153 rene jamila   (17 February 2014 0:31 AM)
how can i register online balance inquiry?i have already an account.

152 Daisy Bauya   (16 February 2014 7:37 PM)

151 chris   (14 February 2014 3:26 PM)
...and please sent me a link of online banking through my email, chris_gutang @yahoo.com , thank you.

150 chris   (14 February 2014 3:18 PM)
hi, my sole for purpose for now, in geeting online banking is to just check my remittance or to make a balance inquiry, does it get idle if i dont use any of its sevices like paying bills? ..help!

149 dominador   (07 February 2014 4:17 PM)
pls send message in regard to my atm deposits. online inquiry

147 Loreta R. Castelo   (05 February 2014 1:11 PM)
Hi i need to register on line banking so i can check my account balance please can you get back to me asap
thank you.

148 admin   (06 February 2014 12:40 PM)
Loreta R. Castelo, you need to follow the instructions given above.

146 chuck dominic   (03 February 2014 6:21 PM)
I have online account can I transfer money to another person at a different bank? does the person have to be pre approved?

144 Russel   (31 January 2014 2:12 PM)
hello does it have to be on my own name for me to pay the bills online? i was trying to pay my electric bill but the account was not on my name and it didn't went successful, can someone please advice me?

145 admin   (31 January 2014 8:09 PM)
Russel, you can still pay even if you're not the account owner of the electric bill. I've paid my electric bills (VECO bills) even if I'm not the account owner of that bill. The bill is owned by someone else and yet I've successfully paid it monthly.

Maybe there're something wrong with the details you've entered. Try to check or review the details of the transaction carefully.

143 Junalyn L.Manreal   (15 January 2014 11:24 AM)
thank you

142 Junalyn L.Manreal   (15 January 2014 11:23 AM)
Kindly help me with your Metrobank On Line Banking

141 Junalyn L.Manreal   (15 January 2014 11:23 AM)
hi please assist me with your metrobank on line banking.

140 Klan   (13 January 2014 1:46 PM)
Hello I just want to ask regarding paying my travel ticket for Cebu Pacific via MetrobankDirect-- if what to fill in to the field Subscriber/Account No. and the reference number is I guess the 14-digit booking # given, but not that sure. Please help. Thanks. Quick response please. God Bless.

139 richban   (11 January 2014 4:33 AM)
how can i check my metrobank account through online.. cause im not in the philippines now..pls help me..

138 clyde   (05 January 2014 2:28 PM)
Hi..how can I check my savings account through online?is this possible?please email me how..thanks

137 gil   (05 January 2014 7:21 AM)
hi.. can you pls help, im working here in abroad and i want to apply internet banking through internet! is that safe? and is that possible happen? or i need inperson to go in the bank..? appreciate your reply thanks...

136 Mary Jean S. Ayson   (03 January 2014 9:29 PM)
I would like to know my account balance?

135 Leonora L. Jien   (26 December 2013 10:38 AM)
Hi! I would like to know my acct. balance please reply thru my email add. Thank you..

Merry Christmas..

134 Patrick   (08 November 2013 6:41 PM)
I was told by your officer that I will just enroll online to avail of the online services of your bank. I have attempted to do just that but was unable to get through. Instead, I am being referred to call costumer service. He should have told me directly that online enrollment is not feasible. What could be the next option since I have a difficulty at the moment to personally enroll at my branch bank? Please advise.

132 diane   (05 October 2013 8:26 PM)
don't you have online registration for your online banking? you are directing us to your branch how can i do that i'm in UAE?

133 admin   (09 October 2013 6:51 PM)
diane, if you're outside the Philippines, you can email Metrobank email address (customercare@metrobank.com.ph) for online banking application.

131 Nathaniel Recla   (03 October 2013 6:29 PM)
Hello Sir, I have a question about adding an additional checking account to my metrobank direct. I currently have a savings account with direct. I've just opened up an additional checking account at my main branch and I want to enroll it to my metrobank direct account. How do I do so? Thanks!

129 khasda   (16 September 2013 4:31 PM)

I already have a metrobank direct account. Can I add my BDO account without going to any metrobank branch? (Can I register my BDO account to my Metrobank account online?)

If allowed, how much is the charge fee?? Thank you.

130 admin   (19 September 2013 7:41 AM)
khasda, I'm very sorry. Metrobank doesn't allow adding an account from different bank.

128 Jayson   (04 September 2013 6:52 AM)
What's the procedure on how to pay pagibig fund online using metrobank direct.


127 Tekla   (03 September 2013 8:17 AM)
How do I enrol my checking account and timed deposit to my existing online account? Thank you.

126 GORIO   (03 September 2013 2:50 AM)
How I can Use your online banking as im here in Dubai

125 GORIO   (03 September 2013 2:49 AM)
How I can open online banking with Metrobank ,im her in Dubai.

124 jbdacanay   (24 August 2013 4:15 PM)
How can I register for online banking? i am currently in KSA. Can i send my application through email? Thank you!

123 PEARL   (22 August 2013 2:50 AM)
This an old school procedure, Why other bank like BPI no need to go to the metrobank branches just to fill up the online enrollment form??? Why Metrobank don't use online registration application??? Please change your old system. tnx

122 Mhay   (19 August 2013 2:26 AM)
Gud Day Khen....

I'm just trying in many times to send a email message in ebanking@metrobank.com.ph but always failure... They replied the postmaster@metrobank.com.ph had a message "Delivery Status Notification (Failure)"... this email add can't accept my email message.... you have another email add for metrobank online banking Division?.... thank you....

121 barbara aritao   (18 August 2013 5:07 PM)
How can I have online banking in Metrobank?I tried on metrobankdirect, unfortunately, I am here in Qatar and I can not go to the bank myself to have the enrollment for online banking.I already have the account and I want to register now even without going to the bank.
Thank you so much

120 windelle arre   (10 August 2013 10:16 PM)
kindly forward to me the link so that i can sign up .
thank you

119 marieta   (10 August 2013 3:47 AM)
where i can get enrollment form for online banking?

118 JB   (07 August 2013 3:37 PM)
Hi; im in germany now i have already metro bank account , i want to activitate for an online banking much more easy for me, is theres any way to do it?? and how can i do that ?

i hope someone can help me here that would be really cool!

117 al   (03 August 2013 4:20 AM)
where i can get the enrollment form for online banking?...there is no available form here in kuwait........pls help me i want to see my accounts online, pls email me erikdalupire@gmail.com

115 Mhay   (01 August 2013 4:29 AM)
Khen... i stay in Rome Italy. Is there other way to retrieve my user ID and password? There's a metrobank branch here in Rome. Can I communicate with them through my branch of account. I'll be presenting them my valid id's and account no.? or will I send teh valid id's directly to the Metrobank Apalit Branch thru Email.... what's the best i can do? thanks again....

116 admin   (01 August 2013 9:31 AM)
Mhay, go to your nearest Metrobank branch in Rome and request for retrieval of your USER ID and PASSWORD.

You can also send a message and ask for retrieval of your USER ID and PASSWORD to Metrobank Online Banking Division at ebanking@metrobank.com.ph

113 Mhay   (30 July 2013 5:33 PM)
Khen.... may existing metro bank online banking ako... but my problem... i forgot my user id and password... pwede ba ulit akong mag apply ng online banking sa existing acct no ko? thanks

114 admin   (31 July 2013 2:15 PM)
Mhay, you don't need to to apply another online banking account. Go to your branch of account and ask for the retrieval of your user id and password. Don't forget to bring your valid id and your account number.

112 jheng   (24 July 2013 5:39 PM)
Hi :)

Im currently working abroad and i want to apply for Metrobank direct banking.
I read in the recent posts that it is possible even though i cannot go to metrobank branch in the Phil.I just need to send application to ebanking@metrobank.com.ph right? But my problem is i dont know where to get the metrobankdirect Enrollment application from?Can you please help me with this?Can someone send to my email (simplyjheng_19@yahoo.com)the form?Thanks in advance.

111 bert   (23 July 2013 0:44 AM)
hi, can i online making money transfers to other country's

110 Marlon Dalayon   (12 July 2013 10:03 AM)
Thank you so much metrobank

108 Hapee   (05 July 2013 3:25 PM)
Is there any other way to enrol to this service online for those working abroad?

109 admin   (06 July 2013 12:40 PM)
Hapee, yes, Just send your application to Metrobank Customer Service Email Address: ebanking@metrobank.com.ph

107 Bukool   (03 July 2013 10:55 AM)
And oh, it is not even a 3rd Party account. It's still a Metrobank account but under another person's name. I need to deposit an amount to that account as payment.

106 Bukool   (03 July 2013 10:50 AM)
"You don't have any 3rd party account enrolled."

How do I enroll a 3rd party account??? Do I still need to go to my branch and have it enrolled? What if I needed to enroll another one the following month? Do I keep on going to the branch each time? What is the use of internet banking? It is supposed to be hassle-free!!

104 shalom   (01 July 2013 11:07 AM)
hi, i already have a savings account of metrobank bacolod and i would like to do a balance inquiry of my account through online , how can i regester? is there any online registration?

105 admin   (01 July 2013 11:22 AM)
shalom, No. You need to visit a Metrobank branch for online banking enrollment.

103 ALLAN VEGA   (21 June 2013 11:58 PM)

102 jomar   (05 June 2013 3:18 AM)
jomar r acosta

100 Billly   (18 May 2013 2:29 AM)
Is there any problem with Metrobank internet banking lately? I am staying in HK and I cant access the site. Even the home page (metrobank.com.ph) is not accessible.

101 admin   (18 May 2013 8:39 AM)
Billy, Metrobank website (https://www.metrobank.com.ph/) and Metrobank Direct website (https://personal.metrobankdirect.com/) are accessible. I think you have a problem with your internet connection.

99 Isabel Fontillas   (16 May 2013 12:27 PM)
I am quite please.

98 Japhet   (12 May 2013 1:48 AM)
Hi, I have personally inquired on Metrobankdirect but then I was advised to register online by May of the current year. The time has come and It's 11 May today and I can't figure out how to register online, though. Has the customer service officer mistaken?

95 mylin igot   (01 May 2013 10:16 AM)
hi, i already have a savings account of metrobank cebu and i would like to do a balance inquiry of my account through online 'coz i am working abroad right now, how can i regester? is there any online registration?

96 admin   (01 May 2013 11:27 AM)
mylin igot, Metrobank Online Registration is not available. You have to visit or go personally to a Metrobank Branch to enrol for online banking.

94 edwin calgas   (28 April 2013 8:52 AM)
Can we apply online banking through internet?How?

97 admin   (01 May 2013 11:27 AM)
edwin calgas, no.

92 Merly Pat Condiman   (25 April 2013 5:24 AM)
My name is Merly Pat Condiman.. I live in 54 Carmelite St. Merville park, paranaque City. My phone number is 09995168385 and 09151934054. Just want to ask what are thye step to do to enrol online services. I have an existing account in metro bank but as of now there's no result about calling and inquiring in metrobank operator. what we need to do to apply online services. I want to have an account so that i can online in metrobank direct. thanks in advance.

93 admin   (25 April 2013 10:42 AM)
Merly Pat Condiman, you need to go personally to the bank and enrol for Metrobank Online Banking.

91 Merly Pat Condiman   (25 April 2013 5:04 AM)
Hi my name is Merly Pat Condiman.. i have an account in metrobank.. i just wanted to ask how to get account in metrobank direct because i want to monitor my account in metrobank. i want to apply metrobank direct so that i can check my account online.. thanks

90 haidee   (24 April 2013 1:11 AM)
Hi just wanna ask is there a site where we can just fill-out a form online? I'm here abroad so i want to monitor my money in metro bank. please let me know, if there's a way.

89 eduardo Camat   (19 April 2013 5:09 PM)
Hello po! Can I withdraw automatically in the Philippine even if I've opened an account abroad here in United Arab Emirate (UAE).

87 Rugie Ann   (08 April 2013 3:30 PM)
I'm having an issue with regards to my this certain service of Metrobank. Last March, I opened a savings account in Metrobank and the person attending to me asked me if I want to enroll to their online services. Thinking that it's convenient, I agreed and enrolled my newly opened bank account in their online banking services.

It is said in their website that it only takes around three days until they give you your username that you'll be using in logging in to their online services. However, it's already April and I still haven't gotten any confirmation message from them in my email. I'm pretty sure I followed every steps correctly. What went wrong? :(

88 admin   (08 April 2013 6:15 PM)
Rugie Ann, you may check your spam folder. The email from Metrobank might probably be sent to your spam folder of your email.

86 dennis navales   (07 April 2013 1:52 PM)
how can i apply through internet... cause im in abroad now,,,

84 Helen   (04 April 2013 1:10 PM)
What are the Metrobank subsidiaries outside the Philippines where I can withdraw?

85 admin   (04 April 2013 4:29 PM)
Helen, they're Metrobank Foreign Branches outside the Philippines.

82 Helen   (04 April 2013 12:20 PM)
Hi sir. I'm an OFW. If I want to apply for Metrobank Direct? How can I withdraw money on my account? thank you.

83 admin   (04 April 2013 12:29 PM)
Helen, you can withdraw money in any Metrobank branches or subsidiaries in or outside the Philippines. If you have an ATM card, you can use it to withdraw money on any Metrobank-affiliated ATM machines.

79 susie   (04 April 2013 9:27 AM)
Can I transfer money to other foreign bank account with Metrobank online banking? I'm outside the Pilipinas.

81 admin   (04 April 2013 9:41 AM)
Susie or Ellen, no. There's no such feature in Metrobank online banking.

77 susie   (04 April 2013 8:28 AM)
Thank you very much for the very useful information you provided.

78 admin   (04 April 2013 8:35 AM)
you're welcome susie.

76 Ellen   (04 April 2013 7:19 AM)
My acct in Metrobank is under passbook savings, i intend to convert it to Metrobank
Direct online. I live outside the Philippines. How can I withdraw money is it by ATM
or I can transfer funds to different bank like Bank of America.

80 admin   (04 April 2013 9:40 AM)
Ellen, you cannot transfer funds from your Metrobank account to your other account in Bank of America through online banking.

75 Joy   (26 March 2013 6:58 AM)
Hello, is it possible to enroll other accounts not under my name, say, the account is under my mothers name. If its possible, can I enroll it online ? Or do I need to go to your branch and apply these account.

Do you have a maximum number of Accounts I can enroll ? Say 3 Meralco acct and 5 PLDT ?


73 rebz   (18 March 2013 2:39 PM)
hi good pm!just i wanna ask if i can apply online direct here without to go to the branch to sign up the form?

74 admin   (18 March 2013 3:29 PM)
rebz, if you haven't open yet a Metrobank online banking account you must personally go to the bank and sign-up an application form.

71 simplyme   (12 March 2013 2:20 AM)
hi sir khen! thank you very much for providing useful information especially like us who are outside the Philippines. God Bless and more Power.

72 admin   (12 March 2013 8:18 AM)
simplyme, you're welcome po. Godbless din po sa inyo.

69 violeta b. gopela   (03 March 2013 6:19 PM)
hi? how to apply a online banking?. I have a savings account number in metrobank, but i want to update my savings always...because the metrobank here is far from my place...

70 admin   (03 March 2013 6:24 PM)
violeta b. gopela, just follow the steps above. You must go to the Metrobank branch where you opened an account and don't forget to bring your account number, and a valid id.

68 Marisol Lopena   (28 February 2013 3:04 PM)
Hello.Do I need to apply for online banking at the same branch where I opened my account?

66 Go   (26 February 2013 2:48 PM)
Hi, is it possible to enroll. Is on-line instead of going to a branch and fill out a form?

67 admin   (26 February 2013 2:51 PM)
Go, you must personally go to a Metrobank branch to apply.

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