When employees are working alone and away from a central office, precautions should be taken. Unexpected occurrences in strange settings can make an employee more vulnerable to violence. Agents in the real estate industry fall under this category. A social worker. Inspectors. officers of the law. Healthcare or home care personnel. workers in service or repair. those who sell.
The employer's options:
The nature of the off-site labor frequently entails a lone person. Even though workers frequently operate alone and off-site, it is still vital to examine the task they will undertake to keep them safe. Establish a check-in process. For more information, refer to Working Alone - General. Provide instruction and training in conflict resolution and mediation, as well as how to avoid potentially violent situations. Allowing the usage of a ""buddy system"" in high-risk circumstances and making sure staff are aware they have the option. Inform all staff members about high-risk locations of the world. High risk areas and clients can only be visited during limited hours of the day. Maintain client records and make sure staff is informed if a client has a history of hostility, aggression, or possible violence. Make a daily work schedule so that everyone is aware of where and when employees are to be present.
What advice can you give about working remotely?
Do: Schedule client meetings in a ""safe"" setting where other people are present, such as a restaurant, hotel lobby, or their office or workplace. These are just a few tips for working off-site safely. Dress professionally but comfortably, and wear sensible shoes that will allow you to escape swiftly if needed. Wear or carry your ID badge at all times. It will demonstrate that you are performing professionally and that you are an employee carrying out your duties. Just take what you need. Cases or bags that are large or many are heavy. Always carry your phone with you, and keep it in an easy-to-reach location. Stay away from having new colleagues take you to your car. When you arrive somewhere new, stay vigilant and take mental notes of your surroundings. Keep a ""reactionary space"" (i.e., remain out of the client's grasp when kicking distance) between you and them. If you can, try to sit across from each other at a table to widen the separation. Bring two copies of any written materials you're referring to so you can sit across from the client rather than next to them. If something makes you feel uncomfortable, ask a coworker or ""friend"" to accompany you. If you have any uneasy or nervous sensations about a meeting, let your supervisor know. Keep notes and note whether the patient or client is a known agressive, antagonistic, or violent risk. Do not exclude instances that give you cause for concern. Don't: Stay away from places and situations where you feel intimidated or uneasy. Do not carry any kind of weapon, not even pepper spray. Weapons can be used readily against you and are forbidden in some places. (Adapted from the CCOHS Guide on Preventing Violence in the Workplace)"""