In terms of passenger numbers, Cebu Pacific is the Philippines' largest airline. Cebu Pacific flies to 36 domestic and 28 international destinations, including Manila, Singapore, Bangkok, Seoul, Tokyo, Dubai, Hong Kong, Sydney, and more, with a fleet of 76 modern aircraft. Cebu Pacific takes you wherever you want to go—to the beaches of Boracay, the sights of Singapore, or Hong Kong Disneyland—without costing you a fortune.
Taking advantage of Cebu Pacific's ever-popular piso sales makes traveling a lot of fun. Having your flight canceled or losing your luggage, on the other hand—some of the worst travel dreads—is not fun. Despite Cebu Pacific's excellent track record and reputation, customers who are dissatisfied with their service occasionally file complaints. ,'_com-medrectangle-3','ezslot_5',191,'0','0'_('div-gpt-ad-_com-medrectangle-3-0');
If you're not completely satisfied with Cebu Pacific, you can contact the company's hotline and customer service team with questions and concerns. Or, if you need help rescheduling or rebooking your tickets, you can talk to a Cebu Pacific customer service representative.
Let's get started by going over the various ways that you can get in touch with the Cebu Pacific hotline and customer service team for individualized assistance.
Table of Contents: Cebu Pacific Domestic Hotline Numbers; Cebu Pacific International Hotline Numbers; Cebu Pacific Chat Support on Facebook; Cebu Pacific Website Chat Support; Cebu Pacific Twitter Support; Cebu Pacific Head Office; Cebu Pacific Domestic Sales Offices; Cebu Pacific International Sales Offices; Parting Words: Cebu Pacific Domestic Hotline Numbers The Cebu Pacific customer service line is open seven days a week, twenty-four hours a day.300,250],'_com-medrectangle-4','ezslot_6',192,'0','0'_('div-gpt-ad-_com-medrectangle-4-0');
Simply dial either (2) 8702-0888 or (32) 230-8888 from your mobile device to make a call to the Cebu Pacific hotline. The prefix 0 that is typically associated with the area code is removed. Learn how to call a landline number from your mobile phone by reading this article.
Ensure that you have your personal information, including your email address and, if available, your booking reservation number, prepared. Cebu Pacific will be able to locate your reservation and resolve your issues more quickly if you provide the requested information.
Cebu Pacific International Hotline Numbers If you live outside of the Philippines, you can call the following Cebu Pacific international hotline numbers to get answers to your questions right away:
Australia: +61-2-9119-2956 (Monday through Friday, 7 a.m. to 10 p.m., Philippine time) China: +86-400-670-0780 (Monday through Friday, 8 a.m. to 6 p.m., China time) Hong Kong: +852-397-33800 (Monday through Friday, 7 a.m. to 10 p.m., Philippine time) Japan: Singapore: +81-3-4578-1447 (open daily from 8 a.m. to 6 p.m., Japan time) +65-315-80808 (Monday through Friday, 7 a.m. to 10 p.m., Philippine time)South Korea: +820-2-6105-2037 (Monday through Friday, 8 a.m. to 6 p.m., Korea local time) Cebu Pacific Chat Support on Facebook If you prefer to communicate with the Cebu Pacific customer service team via online chat, you can do so by chatting with Charlie, Cebu Pacific's friendly and intelligent Facebook chatbot.
Go to the official Cebu Pacific Facebook page and click the ""Send Message"" button to start talking to Charlie. Additionally, you can directly access the Messenger chat window by clicking here.
To begin interacting with Charlie, select ""Get Started"" and then ""Main Menu"" to view your options. The Cebu Pacific Facebook chat support options that are available to you include the following:
Go to the ""About Charlie"" menu and select ""How should I ask?"" to speak with a Cebu Pacific customer service representative. You can also search for flights, book them, view available destinations, view travel requirements, manage your bookings, and view your itinerary. You can check in online, check your flight status, cancel or rebook your flight, and redeem your CEB Super Pass. You can also look for promotions and seats that are on sale. Select ""Chat with agent"" after that. To proceed, you will need to provide your email address and other necessary information.
Simply type ""Main Menu"" to return to the main menu, where you will once more be offered a number of choices. 300,250],'_com-banner-1','ezslot_9',194,'0','0'_('div-gpt-ad-_com-banner-1-0');
Note: By typing ""Chat with agent"" or your specific question or concern, you can at any time request a live chat with a Cebu Pacific customer service representative. Select ""I have a question"" when prompted, then click the ""Chat with agent"" button on the subsequent step.
Charlie, the chatbot for Cebu Pacific's website chat support, is also available to answer your questions and address your concerns. Click the chat icon in the bottom-right corner of the screen after visiting the Cebu Pacific website at cebupacificair.com.
The chat function on the website is identical to Facebook's. You only need to click the button that is related to your issue, such as ""Manage my booking,"" and Charlie will provide you with the resources and information you require.
You can request personalized assistance from a live customer service agent by clicking the “Chat with agent” button when it becomes available if Charlie is unable to answer your question or assist you with your issue.336,280],'','ezslot_11',195,'0','0'_('div-gpt-ad--0');
Support for Cebu Pacific on Twitter Do you use Twitter? After that, send a tweet to the official Cebu Pacific Twitter account, @CebuPacificAir, and they will promptly respond to any concerns you have.
If you want to get in touch with them privately, you can also send them a direct message (DM). You can tweet or direct message Cebu Pacific without following them on Twitter.
Cebu Pacific Head Office If you have tried everything online and still haven't found a solution to your problem, you can visit the Cebu Pacific headquarters in Pasay City, 1301 Philippines, at the Cebu Pacific Building, Domestic Airport Road. To view the location on Google Maps, click this link.
Cebu Pacific Domestic Sales Offices You can visit any of the following Cebu Pacific sales offices in the Philippines for any inquiries regarding sales. Please note that bookings and all other transactions must be made through the Cebu Pacific website or Facebook Messenger.,,_;
Terminal 3 of NAIA: Level 3, Departure Hall, Andrews Avenue, NAIA Terminal 3 Mactan Terminal 1: Open daily from 8 a.m. to 5 p.m. Pasay City Cebu Pacific International Sales Offices in China: Mactan Cebu International Airport, Lapu-Lapu Airport Road, Lapu-Lapu City, Cebu Times Square, Units 2306-2307, 93 Huai Hai Zhong Road, Shanghai, China Telephone: Hong Kong: +86-400-670-0780 Wing On Plaza, 62 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, Room 408-9 Toll-free: ( 852) 5803-3088Japan: Japan's Nihonbashi Ohedo Building is located in Chou-Ku, Tokyo, at 7F 2-5-6 Hihonbashi Kayobacho. Toll-free: ( Korea: (813) 45781447 RM 907 of the President Hotel in Seoul, South Korea, at 16, Euljiro, Joong-Gu. Toll-free: ( 822) 6105-2037 Last words Cebu Pacific is without a doubt the leader in the Philippines when it comes to low-cost air travel. Whether you are a seasoned traveler or a first-time visitor, the Cebu Pacific hotline and customer service team will provide prompt and immediate assistance in the event of any issues. Before contacting customer support, be sure to read the frequently asked questions and answers in the Cebu Pacific Help Center.
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