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How to Recover or Find CIGNAL Account Number?

You probably found this article because you either don't know or lost your CIGNAL Account Number. You can find your CIGNAL Account number in your Statement of Account (SOA).

If you don't have a SOA, here's a two-step procedure on how to recover or know your CIGNAL Account Number.
How to Recover or Find CIGNAL Account Number?

Step 1

First, you must know your Smart Card Serial Number. To know the Smart Card Serial Number, pull-out the Smart Card from the CIGNAL Box.
Flip the Smart Card and locate the Smart Card Number on the backside of the card. The number is a 12-digit and is encircled in red below:
CIGNAL Smart Card
This is a Smart Card of CIGNAL with
Smart Card Serial Number encircled in red.

Step 2

Using your Smart or Sun Cellular mobile phone or cellphone, text CIGNAL<space>SC<space><12-digit smart card number> and send to 5353. See sample below:
Texting CIGNAL Account Number
CIGNAL Account Number Recovery Number
(Cost of sending texts: Php1.00 per text for Smart and Php2.00 per text for Sun subscribers)
After successfully sending, you will then receive your CIGNAL Account Number.
CIGNAL Account Number Retrieval
Are you having trouble recovering your CIGNAL Account Number?

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"How to Recover or Find CIGNAL Account Number?" was written by under the Technology category. It has been read 27346 times and generated 49 comments. The article was created on and updated on 03 July 2018.
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Total comments : 49
coolitz pundogar   (11 July 2018 7:40 AM)
Pano ko po malalaman account number ng cignal ko HD??? Wala po ako makita na card sa decoder nakasulat lng sa decoder sa likod na caa no. At stb at s/No

KLENT OLIVO   (05 July 2018 5:52 PM)
can you give my signal HD account number

graeme jackson   (03 July 2018 8:32 AM)
i cant find my account number my sd is 000045644333 i tryed to send to 5353 but wont send im with globe thank you

mj   (03 June 2018 7:59 PM)
7 digit account number bakit po pg sa coins.ph invalid 10 digit dw kelangan...anong pwedeng gawin pg mgload via coins.ph...thank you

Reniel ortiz   (19 May 2018 4:58 PM)
Panu pag walang smart num walang smart card eh? Pwede pang gamitin ang CCA #? pang sub sa # nang smart card?

Mimie Cabuag   (19 May 2018 5:01 AM)
Pwede ko po bang malaman ang account number ko. CIGNAL SC 000033967126 nagtry po kasi ako nagtext sa 5353 pero sending failed naman po. Please email me nalang po. Salamat and Godbless!

Ghie   (16 May 2018 10:59 AM)
Dko ko masend sa 5353 ung message sending failed palagi...

imelda alano   (05 April 2018 3:13 PM)
Good afternoon po, puwede ko po ba malaman ang account number ko.. ang SC #000033306457..nagtry na po kasi ako saa 5353 ang reply .unable to process transaction , number entered is not aa vaalid sc number.. eh tama naman po..please naman po para magamit ko ang box namin

Jesus galliguez   (23 September 2017 7:56 AM)
It says that my account number is not valid signal account...

Rizza jane aguinaldo   (12 September 2017 6:57 PM)
Can't find my sd card.. how can i recover my account number?

Gabriel B. Ruedas   (13 June 2017 1:19 PM)
good day po ma'm/sir
nag send na po ako ng card number ko sa 5353 para sa account number ko di parin ng reply, ano gagawin ko ?

marcelo gonzales   (21 April 2017 11:34 AM)
bkt hnd ko mrecover email add ko?

Marianne torralba   (04 March 2017 4:18 PM)
please help... gusto ko po i enroll ang cignal account number ko sa bdo online banking pero lagi nag appear account num invalid tama nman at naretrived ko nrin ung account num ko..please help thanks..

Maria cristina egia   (19 February 2017 1:15 PM)
Can't find the SD card ..pls help me to get my account number

Anthony   (31 October 2016 11:45 PM)
Why 7 digit number? because when the 7 digit number was entered then its not accepting the loading with my signal tv

thanks for the response

fernando a landicho   (10 August 2016 1:34 PM)
please help me to get my account no.

ANNALINA S. ZAMORA   (30 July 2016 6:09 PM)
Good evening I just want to recover the load of cignal which was loaded last july 26, 2016 at 12:40 in the morning to cignal account number 19094274 but until now did not receive by the receiver the number of the smart load sim is 09287883913. Please send me on my email if what should I do recover it. Thank you.

darlito cubelo   (17 July 2016 11:26 AM)
Good day! Paano po ba maebalik yong load 300? nagkamali kasi ako entry dapat cel# ng buyer ang nilagay ko hindi yong sa cignal sim card #.

cris   (22 June 2016 5:36 AM)
0622 0615: VD70 Unable to process transaction. Number entered is not a valid SC no. Ref:08714732
Tama naman yung SC # na tinype ko. Please respond. Thanks.

Marinet Matiag   (21 June 2016 4:14 PM)
I want to know my Cignal account number. Please help..thank you

merwyn   (20 June 2016 10:11 PM)
CIGNAL 00038895421

Richell Magallanes   (05 June 2016 5:57 PM)
CIGNAL SC 000030535405

*Ma.Theresa Mendoza   (11 May 2016 7:34 PM)
CIGNAL SC 00000300851
please.. Can i get the account of mr. LAURENCE CRISTHOPER SANTOS PURUGGANAN.
Thank you

Edielita   (14 April 2016 10:55 PM)
Di po ba tu totoo? Ano po ba ang pede pra malaman namin ang Acc number namin sa cignal

Jo-ann   (14 January 2016 7:06 PM)
CGNAL SC 000039290903
I need my account number

PAJAD EDRIS   (05 January 2016 8:42 AM)
CIGNAL SC 000037457306

I need my account number.

Flor g. Menion   (22 December 2015 7:18 PM)
please help me i have loaded cignal lite 100 for my SD cignal this morning but up to now there is no signal. My account no. is 16794969.

WALTER FRESNIDO   (14 December 2015 9:13 AM)
Good day mam/sir this is walter fresnido, im' just asking how can i pay my bill on cignal .. because i already tried your registration sample .but nothing to response .. thank you

Dean Philip Tumulak   (13 November 2015 1:30 PM)
CIGNAL SC 000003272424

Jennifer Cabatuan   (16 October 2015 7:05 AM)
Ive been trying to retrieve my account number for 2 months but to no avail! How can i pay.???!!!!

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