Procedures on How to Load Your Phone Online Using BDO Internet/Online Banking
In order to load your cellphone online, it's a prerequisite to have a BDO account and second your BDO account should be enrolled in internet/online banking. You can't load your cellphone if you don't have these 2 things first.
Given that you already have the above requirements, log-in to your BDO account. This is the url address:
Go to Financial Services --> Prepaid Mobile Reload --> Buy a Load. In the Buy a Load webpage, just choose the appropriate options in the different fields.
Get load from - In the first field, you can choose any of your BDO accounts where you can get load from.
Load this Mobile Number - this the cellphone number you want to load. Take note: You should enroll first the Mobile/Cellphone number you want to load. To enroll your mobile number, click the "Enroll Prepaid Mobile Number". It's so easy, so not to worry.
Amount - this is the amount you want to load in your cellphone.
Remarks - you can leave this blank.
Reload Schedule - if you want to load your cellphone immediately, then choose Immediately. You can also choose to load at a Later Date or a Regular Schedule Date.
After choosing appropriate options in the different fields, click the Submit button in order to process your load. You will then receive your load in your cellphone within a few seconds. You will then receive in your email a notification message indicating that you successfully load an amount. Below is the notification message I received in my email when I bought a 30 pesos load online through BDO online banking:
/------------ Start of Email ------------/
Dear Mr. ***** * ***** ,
Thank you for using BDO Internet Banking.
Your request for prepaid mobile reload was processed. Details as follows:
Account No. : **********36
Mobile No. : **********7
Amount : PHP 30.00
Transaction Ref. No. : PMR-********-****43
For any question or concerns, you may contact BDO Customer Contact Center at the following nos.:
631-8000 (Metro Manila)
1-800-10-631-8000 (PLDT Domestic Toll Free No.)
1-800-3-631-8000 (DIGITEL Domestic Toll Free No.)
Int. Access Code-800-8-631-8000(International Toll Free No.)
Or send an email to [email protected]
BDO - Electronic Banking Unit
/------------ End of Email ------------/
I hope this article helps a lot to all BDO accountholders.
Frequently Asked Questions (FAQ)
- Are there any charges in this Buy-A-Load service of BDO? No. It's free of charge.
- What if the loading process is not successful or if I didn't able to receive the load after I used the service? You can cancel the transaction by going to Financial Services --> Prepaid Mobile Reload --> Edit/Cancel Prepaid Reload