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Cebu Pacific (Cebu Air, Inc.) Main Office | Telephone Number

Cebu Air, Inc. operates Cebu Pacific, the largest airline carrier in the Philippines. It's main office is located at:

2nd Floor Doña Juanita Marquez Lim Building
Osmeña Blvd., Cebu City
Cebu Pacific can be contacted at the following telephone numbers:
  • (02) 802-7000
  • (032) 230-8888
  • (02) 702-0888
Do you have any concerns or problems with Cebu Pacific? Just post them in the comments below.
- https://www.affordablecebu.com/
 

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"Cebu Pacific (Cebu Air, Inc.) Main Office | Telephone Number" was written by Mary under the Directory category. It has been read 48162 times and generated 171 comments. The article was created on and updated on 25 June 2012.

You may post good or bad customer reviews in the comment below.

Total comments : 171
janeth benosa [Entry]

My flyt july 05 2013 cebu to hk flyt 5j240 bokng rfnce vg8kwh .we askd ur staf at hk to trnsfer our bgage for our nxt flyt.he gve us form to filled up.bv until we didt get our agage.wer s our bgage.it been a long tme we wait?hoping for ur possble rspnd.tnx
Virgilio Sarabia [Entry]

What is the result our complain ref. CEB-4871739-0813 dated 2nd August 2013.
marg [Entry]

ive been trying to book a flight for CDeO from Cebu and the page is not responding. It kicks me off the site. please advise.
janet [Entry]

good afternoon I would like to ask how much the plane ticket round trip 2person adult from Cebu going to manila help me please I want to know how much,, or can u call this tel number,, 416-4859 or send me in my email, estrera_janet@ymail.com
raymart rodulfo [Entry]

Hi Good day can i ask if what i need to do for having a booking to bacolod from here to manila because i call at your office no one can answer's the telephone so please can you tell me just call me 825-9149 thank you..)
Sarah K. McLeod [Entry]

S8GY2Z for Clark-Macau flight
Dear Sirs:
It has been over 3 weeks and still I have no response from you concerning my complaint. If I felt that your action was justified, I would not pursue this, but this is NOT the case as I have previously stated. I am growing impatient and ask that you settle this ASAP to avoid further action on my part.
jammy [Entry]

I hope to receive a respond early as possible so that i could book again if it has been declined
jammy [Entry]

Hi...
I have an inquiry with regards to my sister and brother in law namely: CASAMELA C SEDIC and BAMMY PAMALOY flight date june 9 2013 manila to cotabato.I booked them by myself through my credit card but they were not able to recieve the confirmation emaill and i was not able to copy the confirmation number..can u send me the email of their ticket again?
Ive been sending this since last week on your email address but it has been sent me back which says that its an UNDELIVERABLE EMAIL..

I hope to received a reply regarding this concern through my email address cokies_jamey22@yahoo.com

thank you so much...
raquel asilo [Entry]

i will never recieve my e-ticket because i give wrong email adress
marilyn torro [Entry]

Good Day! I have a booking (ref) LYMI4D; Davao to Cagayan de Oro on June 9, 2013. I booked it assuming that the flight is 0755H (morning flight from davao), i received an advisory that the flight was rescheduled to o855PM (afternoon flight.
My problem is that we will be arriving Cagayan de oro past 8:00pm na...it will take us 2 more hours to reach our destination and this will be a very risky trip to us.
Can i rebook it to saturday (but retain the same amount)?
Thank you.
Maria Armi M. Anda [Entry]

can I ask for a promotion code to avail the Piso fare promo till May3..This is my 1st time to book on-line in case...tnx and waiting for your ASAP reply...
Maria Armi M. Anda [Entry]

I would like to avail the piso Fair as your promo, but I do not know the promotinal code...Can I get it from you now so I can still avail it now...tnx! I am already a member but this will be my first time to buy ticket on-line. I used to buy it thru agent...tnx and waiting for your ASAP reply...
Melissa Marie Go [Entry]

I'd like to ask how much kilo is allowed for a hand-carry? Is travel tax included for the ticket or if not how much is the travel tax? How much is the terminal fee?
monnith [Entry]

We finished our requirements for change name of flight TBRBUT
Please help us to do this. where can we send this requirements?

Thank you
E.R. Ticketing and booking Office
Jing Paciones [Entry]

good pm..

i would just like to ask regarding the flight i have chosen yesterday.. the booking was confirmed and i had my email address, i wasnt able to print the details because i thought you would send the details at my email anyways... i've checked my email and it wasnt their.. the flight was scheduled april 21, sunday, paid via bancnet online... the name of the passenger was Roger Ric Broce Paciones.. thank you.. please reply..ASAP!
Rolly [Entry]

how can I pay with my confirmed with amount due? please feed back asap my flight in on april 23, 2013
Marverose P Reguiro [Entry]

Hi,

I'll just want to ask what are we going to do.My tita had a flight yesterday April 3,2012 from Cagayan de Oro-Manila and she and her daughter has a connecting flight to New York.The problem is the flight was to manila was cancelled at the cebu pacific did not informed ahead of time, so what happen now the flight of my tita to New York was move and she paid 800 US dollar for the re-booking fee when in fact its not her fault.Cebu Pacific should find a way that my tita can fly to manila for her connecting flight.Even if she talk to manager at Lumbia airport Cagayan de Oro but still they did not listen.Please help us regarding this or else our lawyer will be the one to talk to you.Tnx.
sarah egoy [Entry]

how can I pay with my confirmed with amount due? please feed back asap my flight in on april 7, 2013
marigen eba [Entry]

Good Day Cebu Pacific,,
Gusto ko po sana malaman bakit po hanggang ngayon hindi niyo pa nasend sa email q ang ticket na binayaran q last march 8, 2013 aq nagbayad,, pwede sana pa send sa email q as soon as possible kc alis na nyan sa april 20, 2013.. plss po bigyan nyo ng maayos na feedback ang mga pasahero nyo,, tnx i will wait your reply in my email

Thank you

Marigen
charlet mayol [Entry]

i cannot retreve my ticket on net... and my flight is on march 31, 2013.. how can i get my ticket? i need it asap
maythrel p. ladao [Entry]

please naman po paki response....san na po ung bago kung etinerary reciept...kla ko e send nyo sa email ko....nag pa rebook po kasi aku sa flight ko tapos nag byad po aku ng rebooking fee sa metrobank...please po,,,
maythrel [Entry]

pewde po ba magtanong nag pa rebbok po kasi aku sa flight ko tapos nagbayd po aku ng 1,112.oo sa metrobank kc yan po kasi ang sabi,,bakit pu ba wala pa ung itirenary reciept ko po...tnx
ciriaco zanoriajr [Entry]

good day sir?madame just asking kung ung flight na hindi ko nasakyan pwede ko ba ma irebook agad ano kc hindi ko napansin ung flight time akala ko kc alas 3:10 ng hapon kaso alas 3 pala ng madaling araw san po ako pwede mag tanong para naman maka lipad ako sa manila agad kasi sayang ung binayad ko na 2,251.16. saan po ako pwede lumapit para maibook ko ulit ung ticket ko.
oryza cristy malanguis [Entry]

good day
i have a ticket via reservation online and was paid through credit card..but when i check in it says that my ticket was on hold and there is a balance..what happen?that it says status confirmed...and now i check in then i was able to pay again with the same amount...can you make any action for this?thank you..
uriel [Entry]

My Lolo just passed away Last jan. 28,2013 but he was booked before that date. I would like to know if that would have a refund. And if so, how's the procedure to process that refund? hoping for your immediate response. Thank you and god bless!
Kristine May Q. Marquez [Entry]

I am currently looking for any contact number from your HR team. Because I received an email via jobstreet for applying online for cabin crew. I am from Manila, yet the email said I need to go Freezone Clark for the interview and screening. I am not really sure why but I asked my friend who is currently working in your company and she said she's not sure because what she know and base from her she went in the main Manila Office, i think it's in naia. So please help me clear this out or rather can you give me any HR contact number so that I can ask. :(
Angela [Entry]

I am trying to contact your Hong Kong office but there is no answer or I get cut off. All e- mails get returned . What is going on with this company. I urgently need to speak to someone about a ticket I have bought and paid for
junel [Entry]

Hello po, Please I need your help. I'm here in Abudhabi UAE now, I rebook my ticket online here about 3pm UAE time, tapos ang payment center ko ay BDO s pinas. Nkalimutan ko nga gabi n pla dun sa pinas, so di n pwd mbyaran ng sister ko yung amount. May problem now is, confirm with amount due ang status ko s cebu pacific website,gusto ko byaran but I cant find any option pra mbyaran ko.
Mr. Robert O'Connor [Entry]

do u offer a total package flying from Manila to Kalibo then transportation to Boracay
if so whats the pricing on dat round trip $$$$ ?????
Depart MNL on April Sunday 28th for one day then depart Boracay Monday the 29th back to Kalibo then Manila

await ur reply
thx
Mr. O'Connor
Mhaia gonzales [Entry]

Thank you for your prompt response!

Kudos to Cebu Pacific!
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