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How to Avail of Assistance for Individuals/Families in Crisis Situation (AICS)

Description
This service provides limited assistance, in cash or in kind to assessed individuals or families who are hampered from functioning normally because of socio-economic difficulties or health instability.

Clients
Families in Crisis Situation

Contact Person
Marietta Arquio
Social Worker
Contact / Telephone number: 265-5163 / 262-9350 / 261-6408

Location
Department of Social Welfare and Services
(DSWS), Katipunan, Labangon, Cebu City

Availability
Monday to Friday
8:00 AM - 5:00 PM

Duration of the Service
30 days, 1 hour and 5 minutes

Requirements
  • Letter Request
  • Medical Abstract
  • Doctor's Prescription
  • Boat ticket

Procedures on How to Avail of Assistance for Individuals/Families in Crisis Situation (AICS)


Follow these steps...
Wait while Person-in-charge...
Approach...
It will take..
1. Submits letter request attached with required documents.
1. Receives request together with requirements.
Social Workers
Five (5) minutes

2. Conducts assessment/interview.

Thirty (30) minutes

3. Prepares case summary report
Social Welfare Aides
Fifteen (15) minutes
2. Make follow-up of request.
4. Processes Assistance at City Hall.
Clerk/Budget/Accounting/CTO
Fifteen (15) to Thirty (30) days
3. Get Assistance.
5. Inform client for the Release of assistance.
Social Workers
Fifteen (15) minutes

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