Home » Articles » Cebu Services

How to Avail of Assistance for Individuals/Families in Crisis Situation (AICS)
admin 0

This service provides limited assistance, in cash or in kind to assessed individuals or families who are hampered from functioning normally because of socio-economic difficulties or health instability.

Families in Crisis Situation

Contact Person
Marietta Arquio
Social Worker
Contact / Telephone number: 265-5163 / 262-9350 / 261-6408

Department of Social Welfare and Services
(DSWS), Katipunan, Labangon, Cebu City

Monday to Friday
8:00 AM - 5:00 PM

Duration of the Service
30 days, 1 hour and 5 minutes


  • Letter Request
  • Medical Abstract
  • Doctor's Prescription
  • Boat ticket

Procedures on How to Avail of Assistance for Individuals/Families in Crisis Situation (AICS)

Follow these steps...
Wait while Person-in-charge...
It will take..
1. Submits letter request attached with required documents.
1. Receives request together with requirements.
Social Workers
Five (5) minutes

2. Conducts assessment/interview.

Thirty (30) minutes

3. Prepares case summary report
Social Welfare Aides
Fifteen (15) minutes
2. Make follow-up of request.
4. Processes Assistance at City Hall.
Fifteen (15) to Thirty (30) days
3. Get Assistance.
5. Inform client for the Release of assistance.
Social Workers
Fifteen (15) minutes

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
Name *:
Code *:
Total comments: 0

We aim to provide accurate and updated information. Please help us improve our article. Contact us here.