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Philippine National Bank (PNB) Customer Service/Hotline Phone Number

One of the largest banks in the Philippines, Philippine National Bank (PNB) is committed to a quality customer service. There are times that you, as PNB's customers will need help regarding your accounts and other matters. You can ask questions, concerns or comments in the following contact details:

PNB Customer Service Telephone Number: (632) 573-8888

Fax No.: (632) 573-4580

Email Address: customercare@pnb..com.ph

PNB Complete Business Address:

Customer Care
Service Quality Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
Philippines 1300

To serve you better is PNB's commitment. PNB is waiting and eager to help out with your problems.
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Total comments: 73
73 Mark Paul Pastiteo   (14 July 2016 9:39 PM)
Good evening. My ATM card has been blocked. How can I reactivate my card.
I really need an answer please. Thank You.

72 Micris   (29 May 2016 3:23 PM)
Can i ask if how many days in clearing of checks outside province.. im located in negros occidental, the clearing of my checks should be done in PNB, quezon..thank you.

71 Sheila Dean Camacho Pepito   (07 May 2016 3:11 PM)
good morning, i would like ask how can i unblocked may account in the pnb.portal.ph. because the last time tried to open may account i forgot the answer to the question and now also may password also i forgot.so kindly please help me.thank you

70 Vilma Villacrusis   (01 March 2016 4:16 AM)
Hi, i would to know where is the PNB branch in Mabuhay Rotonda, Quezon City tranfer their new office or location.
Thanks you very much.

Your truly
V B Villacrusis

69 Anita Amy Moore   (25 February 2016 11:49 AM)
I have joint account with my husband Michael James Moore with you but do not have an ATM card with it.
Is it possible to apply for ATM card for me and my husband.

Yours truly,

A A Moore

68 LEONIDA LUMOSAD LOPEZ   (15 January 2016 10:41 AM)
Hi good afternoon how to activate my ATM Card

67 len   (14 September 2015 7:56 PM)
hi how do i know f my acount is still active please...thanks

66 Frank C. Thomas   (02 September 2015 10:00 AM)
I need information on activating my account for online banking

65 Frank C. Thomas   (02 September 2015 9:59 AM)
want to activate my account for online banking

64 Primy   (10 August 2015 11:28 PM)
Hello i just want to know how can I reactivate my account?and I even forgot my account number.
Please help me about my account number.

Thank you very much

63 sheryl daurog   (26 July 2015 8:18 AM)
maam sir i tried to withdraw 1000 at pnb lapaz branch but the machine displays that my account has been blocked but when i tried withdrawing at rcbc it turns out that my cash is only 700 but it is supposed to be 1700..please help me follow up if where does 1000 is..thanks

62 sheryl daurog   (26 July 2015 8:14 AM)
good morning..i just want to verify the exact amount that has been deposited on my account last july 7..thnx

61 Barbara Cabuhat   (12 June 2015 10:55 AM)
Hello. My atm card has been blocked in a RCBC atm branch, because I got distracted and in a hurry. How can I unblocked my atm card?

60 analie miranda ariza   (11 June 2015 3:09 PM)
How can i reactivate my acct.

59 Don harold zarsuela   (11 June 2015 12:41 PM)
Maam /sir,
how will i know the swift codes in pnb cainta branch. Please. email me as soon as possible. Thank you..

58 Ulrich Minckwitz   (30 April 2015 4:50 AM)
yesterday i reset my password and today i cant go online again why?

57 Cresvie   (13 April 2015 10:14 AM)
Dear Sir/Madam,

I'm looking for the email add of your PNB gingoog branch. I'm trying to email gingoog@pnb.com.ph but sad to say i got a reply message of delivery failure. Can you help me please? i have very important concern.


56 Suyaraka Bleh   (11 February 2015 4:39 PM)
Hello, my PNB atm card has been captured by the atm.The person that I authorized to withdraw the money do not have a valid ID,which she can use to get the atm back. I am far from them, Is it ok to present a police clearance??? its the the only thing she can provide to validate her identity. please help me.

55 Erica Zamora   (08 February 2015 10:24 AM)
how much to open atm account

54 Geraldine Domingo Songcuan Bualayang   (19 January 2015 3:59 PM)
Do you have any vacancy to the branch of Santiago City, Isabela? I graduated BS-Accountancy and made passed the certified bookkeeping exam. How Can I Apply to one of prestigious Bank in the Philippines-PNB?

53 Hilario Deleon   (02 January 2015 6:09 AM)
I need to acces my latest bank statement. The system will not let me log in. Can you please assist me .please email me at deleonhilario10@yahoo.com.thank you

52 Ann Sapitula   (24 August 2014 7:51 PM)
I try to contact ur no. but no one answering my call, I need help my daughter entered a wrong pin pls help me to activate my atm card tnx

51 mercygina   (03 August 2014 9:27 PM)
dear sir/madam,help me pls. I open acct.last dec.07,2013 (8mths ago) as time depocit until now i waiting my certification,8mths already im so much worry about my money pls...help me to follow-up.always saying here in Israel branch on the way already until n ow no certification coming....every mths im follow=up ,my sister also in phil.she follow-up but they dont give any inf.bec,according to ur law personnal appearance only..(gina_waje@yahoo.com my email)thanks a lot......

50 Rosalie Bacalso Arriesgado   (21 June 2014 5:07 PM)
how can i get the hotline of pnb here in cebu

49 Edwin Belingon   (13 June 2014 1:14 AM)
Reference # OE-20140610-078225
I'm still waiting for the response on request for internet banking enrolment as of today no word. I would like to see my account on internet and so I can start my deposits. Hope to know soon. Thanks

48 ayumijerzhey   (11 June 2014 0:38 AM)
can i use my pnb credit card platinum here in malaysia or not?whats the problem why evrytime i used my atm here my card always declined...?????whats the problem thank q

47 maricel   (06 June 2014 5:28 PM)
Dear Sir/Mam

Please help me to access my pnb online account, it was locked. tnx


46 maricel   (06 June 2014 5:26 PM)
Dear Mam/Sir

can please help how unlocked my pnb online account. tnx

45 maricel   (06 June 2014 5:21 PM)
Dear Sir/ Mam

Can please help me and ask for help how to unlocked my pnb online account

44 jose mangilit tungol   (09 May 2014 5:34 PM)
Dear Sir/Ma'am,
For checking acct#125082800012 to close .Request for reversal of charge, I'm not informed about the change of minimum maintaining balance.

Thanks and more power.

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