cristilito L. Lopez (21-October-2013 5:04 PM)
October 21, 2013
‘’Appealing for Reinvestigation of alleged withdrawal of my savings in ATM Card’’
I Mr. Cristilito L. Lopez, of 1034 P. Campa St. Sampaloc, Manila and formerly a retired Pagcor Employee, had been a depositor of Philippine National Bank Ermita Branch, since I’ve been working in Pagcor, and using your fast teller ATM Card. Last June 01, 2013, which my last withdrawal at PNB España Manila was Five Thousand Pesos, and the remaining balance of my savings was One Hundred and Twenty Thousand Pesos, (120,000). And on june 15, 2013, that I was to withdraw to my ATM, I was shocked that my ATM has unsufficient balance, so on that date since it was Saturday, The PNB Branch at España, Manila was close, on the June of 17, 2013, I try to use my ATM but the same things happened, so I go to PNB office, and I ask if there something wrong with my ATM, and they check my accounts and they say it was withdrawed, on June 2, 3, 4. 2013, and it learn that the withdrawal was happened at BDO Malate Branch, and I told that how do it happened , I Didn’t lost my ATM, and nobody knows my pin and then they told me to go to PNB Ermita since they the one who knows my accounts. The other day I went to PNB Ermita Branch, and told Mrs. Mel what happened to my accounts, and told them everything about my ATM, and Mrs, Mel of PNB Ermita to do request letter to BDO for viewing the CCTV footage was made the alleged withdrawal on my ATM Card, on August 2013. We go to BDO Makati together with PNB Personnel which they also view the CCTV of BDO, and also security personnel of BDO, and they so who did withdraw bit was a Bulgarian said by the security personnel of BDO, and also your Investigation who did it. And the security personnel tells us that it was happened also at BDO in Makati, since your Investigator The CCTV who really withdraw my savings in ATM card, Im appealing to your good office for a symphaty to your Depositor since I was a PNB Card holder when I was working in pagcor, this savings which came from my early retirement because of my Accident ,I put it to your Bank for I knowing that my saving’s is safe , it was a hard money for me, I work for almost 16 years to earn it, and it just happened like this, where is the protection and safety of your depositor, Im badly need this money, I deposit it to your Banks which my need of my lose Medication what happen now, it was illegally just like that somebody, can withdraw your money not using your ATM and my personal Identification number where is the Safetyness of the Card Holder, Im beging to your Office to give me back my Retirement savings.
Im so Hopefull that your Good Ofice will do something with this unfortunate things happened to your Banking system. And Im pleasing for your symphaty that your BANK act on my complain.
Mr.Cristilito L. Lopez