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Philippine National Bank (PNB) Customer Service/Hotline Phone Number

One of the largest banks in the Philippines, Philippine National Bank (PNB) is committed to a quality customer service. There are times that you, as PNB's customers will need help regarding your accounts and other matters. You can ask questions, concerns or comments in the following contact details:
PNB Customer Service Telephone Number: (632) 573-8888

Fax No.: (632) 573-4580

Email Address: [email protected]

PNB Complete Business Address:

Customer Care
Service Quality Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
Philippines 1300

To serve you better is PNB's commitment. PNB is waiting and eager to help out with your problems.

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"Philippine National Bank (PNB) Customer Service/Hotline Phone Number" was written by under the Directory category. It has been read 28831 times and generated 96 comments. The article was created on and updated on 15 May 2012 .
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Total comments : 96
lezlian   (12 April 2018 2:32 PM)
hi po.
ask ko lang po kung talgang nagiissue ang PNB ng same series of cheque no sa different account no with the same bank and bank branch. thanks po and godbless,

John Clifford Paredes Salugsugan   (05 April 2018 8:04 AM)
Hello PNB staff. I would like to request regarding my PNB Visa Card billing, because as of January 2018 I have not received any email about the said Pnb Billing. When I paid my account I'm still inquiring the manager of your Bacolod araneta branch to provide me a printed statement which I think it is very incovenient for me every time I pay my account. Hope you will give this matter an immediate action to my request. Thank you. God bless! My email add: [email protected] contact number 09477167297

Marites de Ocampo   (25 March 2018 2:17 AM)
Hi PNB.ano po ba ang toll free number ninyo,,dito po ako Saudi,,thanks po

Marites de Ocampo   (25 March 2018 2:10 AM)
Good day..Sir/Madam tanong ko lang po bakit po ako hindi makapag log in sa PNB online banking?

Arraine Mae Castillo   (12 March 2018 12:32 PM)
I just want to ask if my ATM card has arrived...thank you..

Aimie Pontillas   (19 February 2018 7:57 AM)
Good day,
May problema ba system nyo kasi yong husband ko nagpadala cya sa akin las feb.5,2018, hanggang ngayon hindi pa naipasok sa account ko.. anong petsa nga ngayon mag 3 weeks na..

Jap Tatel   (19 December 2017 0:25 AM)
Good day.Will you please send my OTP to my email address instead. I can no l!onger access my registered cp number so i cannot do online transfer etc. And please answer our call in your costumer service.......

ROWENA PORRAS   (14 December 2017 9:55 AM)

Good day,
Ask ko lang poh sana kung paano po mag change ng contact number pag mag fund tranfser po ako gamit ang mobile app. or internet mobile banking? Nawala poh kasi yung cellphone ko, ang nilagay ko po dun eh yung dati kong number. gusto ko po sana magpalit ng number, dun poh kasi nesesend ang code pag mag fund transfer po ako..
Thank you po!

anastacia   (17 October 2017 4:55 AM)
I need to get my PNB transit number and site number. where can i access in on my online banking.

Jane America   (07 September 2017 7:37 PM)
Hi Kindly answer our calls and emails regarding the issue on remittance. pinasok ko yung pera ko sa paypal nung August 21 pa until now wala pa din. Global filipino card gamit ko. Ilang beses na ako tumawag sa Customer Service pero wala namang sumasagot. Please help.

Loida velasco   (02 September 2017 12:19 PM)
May problema ba system nyo...tagal na yun padala saken hanggang ngayon dipa rin pumapasok sa account ko

tomiko   (22 August 2017 1:19 PM)
bakit biglang d nako makalog in? at bakit wala sumasagot sa customer service hotline. 20 mins na wala pa rin my god! 2 beses nako nagsend ng email wala pa rin sagot.kahit man lang sa mail sumagot kayo.

Jessa Sagun   (18 August 2017 10:19 AM)
Hi Good Morning .. May problem ba sa system nyo? August 12 pa napadala yung pera bakit hanggang ngayon hindi pa rin pumapasok .. napakatagal naman ng pagprocess nyo. We already called your customer service pero bakit walang sumasagot? Impossible na busy .. Customer service nga diba? you need to pick up it para matulungan kami pero wala eh .. pay attention naman in this matter!! Thank you!

asnia mapande   (12 August 2017 5:58 PM)
nagpadala ako kahapon friday sa saving account ko bakit hindi pa dumating ang hinulog kong pera gobal filipino ang atm card ko.tapos bakit wala kayung online bal.inquire nagtry poa ko service unavailable..paano ko makikita pera nahulog ko kong service unavailable..

Junjun Quizon   (28 July 2017 6:41 PM)
Nagpadala yung mommy ko sa japan byernes makukuha lang ba yan bukas(sabado) need your help po please.

luisito g. destreza   (22 June 2017 11:53 PM)

Editha marinduque   (15 March 2017 10:29 AM)
Paano po mg enroll online banking..or mgcheck s hotline kung meron n pumasok a s acct

Carina Delgado   (05 March 2017 8:10 AM)
hi.. good morning po.. tanong ko lang po anong dapat gawin kapag nacaptured ang atm. nacaptured po ang aking atm sa edsa-balintawak branch 5:00 pm.. salamat po tumawag ako sa hotline niyo pero busy po ang customer service..

Reynaldo O Acosta   (28 January 2017 12:15 PM)
I'm in California USA, I signed up on the online banking but I unable to print the paper to be submitted to your branch office here. I saw an error on my profile so I decided to repeat it the enrollment but it did not allow me anymore. How can I retrieve and correct the error and print it for submission.

Kristel Jane Indoc   (26 November 2016 9:31 AM)
Hi PNB, I'm planning to encash my cheque pero yung valid ID ko lang po is my company ID. Okay lang po ba yun? Yung ibang ID's ko po kasi is naka-single status pa lang po. I have my marriage certificate naman po, pwede bang yun na lang ipang-support ko sa company ID ko? Thanks!

Adnil Paul Borromeo   (30 September 2016 2:22 PM)
Sir is [email protected] exist.l would like to clarify it.Thanks

nikkimae t.mandani   (16 September 2016 11:47 PM)
Tanung ko lang po kung naka bukas po ung branch ng dau sa pampanga ung p.n.b pag sabado? Salamat

sulo b layba   (14 September 2016 6:01 AM)
Sir: I would like to find out if my applying for banking account has been process. My name is sulo b. layba of 20060 canyon view dr Canta clarita Ca 91351. I have applied for my saving account in line with my current Social Security Pension. Please let me know if this application I made thru your Los Angeles branch has been processed Thank you.

Mark Paul Pastiteo   (14 July 2016 9:39 PM)
Good evening. My ATM card has been blocked. How can I reactivate my card.
I really need an answer please. Thank You.

Micris   (29 May 2016 3:23 PM)
Can i ask if how many days in clearing of checks outside province.. im located in negros occidental, the clearing of my checks should be done in PNB, quezon..thank you.

Sheila Dean Camacho Pepito   (07 May 2016 3:11 PM)
good morning, i would like ask how can i unblocked may account in the pnb.portal.ph. because the last time tried to open may account i forgot the answer to the question and now also may password also i forgot.so kindly please help me.thank you

Vilma Villacrusis   (01 March 2016 4:16 AM)
Hi, i would to know where is the PNB branch in Mabuhay Rotonda, Quezon City tranfer their new office or location.
Thanks you very much.

Your truly
V B Villacrusis

Anita Amy Moore   (25 February 2016 11:49 AM)
I have joint account with my husband Michael James Moore with you but do not have an ATM card with it.
Is it possible to apply for ATM card for me and my husband.

Yours truly,

A A Moore

LEONIDA LUMOSAD LOPEZ   (15 January 2016 10:41 AM)
Hi good afternoon how to activate my ATM Card

len   (14 September 2015 7:56 PM)
hi how do i know f my acount is still active please...thanks

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