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im sorry to write this bad comment. your upgrading or i may say modernizing the calling system is of great punishment for us senior citizen. it gives me hard time of about 3 hours before i get what i want. you put us in lost, as if no place for senior citizen in your system. you let us suffered the consequences of being ignorant of day to day movement of communication. you fail to give us space, where we can easily use the system and get informed of our demands,our needs and request.