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I would like to complain about your poor service. Kindly be competitive and serve us your clients. I have been faithful for every billing and pay you accordingly. Please be responsible enough to provide technical assistance. Your contact numbers are very poor and I am presently not happy with the quality of service you provide. Please take some time to check your broadband services. I am residing in DECA HOMES Mintal kindly send your technical team to fix the issue since I am one of your paying customer and I don't deserve this poor services from SKY. Please also provide direct support with your customer service because it is very poor. Looking forward to your haste respond, or else stay out of your business.
Good morning po, follow up ko lang po ang internet connection ni Ian Mar Vero, account number 664151456 . Ang sabi 24 hours lang nag upgrade, three (3) days na po, wala parin . Sayang ang 3 days na babayaran na.
hi from davao bangkal po kanina pa ako nag search nag contact no hindi lahat ma contact. nag complain lang po sana ako regarding sa internet namin kanina pa until now wala pang internet thanks. i hope maka responds kayo agad this is my contact no 09321155857 or 2990038
HI! Gudpm. Follow up ko lang po ang internet connection ko nag pa upgrade po ako into plan 1999 16mbps internet connection. mga 2 weeks na hindi parin na uupgrade ang connection taz na wala2x pa ang internet connection q. please help. Thank you.
Hello! Good afternoon, I am from davao city. I visited your branch here in davao city and inquire for the fastest plan , because I'm working at home. Pero until now wla pa din, I'm trying to call your hotline to follow-up but it's always out of coverage area. Please settle this things, this is a serious matters.
Good day! Nagapply po kami for plan 1599, location is Mintal Davao City, ang sabi December 29 installation tapos wala pa until now, nagfollow up ako nung tuesday sabi kinabukasan daw eh hanggang ngaun wala pa.. please we're waiting for a fast transaction ..
hello. may tatlo po kaming Digibox dito sa bahay. pero yung isa which is sa master's bedroom di nagwowork. palagi po kaming tumatawag sa hotline number. As in yung tatlong hotline number dito sa Davao Based di sinasagot. Please fix this problem immediately po. One month narin po kasing di nagwowork. One month narin kaming tumatawag, Wala man lang sumasagot. Thanks
i have concern about my internet its been 24hrs i dont have connection pleaae let me know what happen because i have to contact my husband whos in abroad ang my internet got stuck ang have no signal ang its been 24hrs already please let me know! thanks
What's wrong with you SKY CABLE? we've been calling your customer service hotline everyday since we don't have any internet connection for 1 week now! Is this the kind of service that you guys are giving to your subscribers? Where is the sense of urgency here!
Today, Feb. 16, 2016, 6:50pm, no signal and no channels for more than one hour already. Unable to watch tv programs. This should be deducted from our billing. I was trying to call this number (082)3055456, but unfortunately no answer from the other line.
Good day! We would like to give our concern regarding on our skybroadband. We subscribed 3999 which includes skycable service and a 10mbps internet and it happened that our internet is very slow which gives us no justice to our subscription. Please follow up!
I don't understand you guys, I keep on saying over and over again that it should be installed in the morning because we sleep in the afternoon, we work at night, that's the only time to sleep, I said this to several agents for more than 10 times in the last couple of days, several agents would call me in a day asking me the same question over and over again, and keep on telling me that they will schedule the installation in the morning, we have been waiting in the morning before we sleep for several days now, and everytime, sky cable calls at 2 pm in the afternoon when we are sleeping already, I don't know why they couldn't understand that it should be in the morning, I have been answering calls from sky cable everyday, several times a day and it has been more than a week now almost 2 weeks and it hasn't been installed still because they couldn't understand a simple instruction that it should be in the morning, I have several number from Skycable on my phone, like around 6 or 7 numbers and we call each one for 5 times or more everytime, and text them, there was never an answer, plus they have very unprofessional waiting tones saying we are a terrorist, how unprofessional can your workers get? I will talk to a manager from now on, I refuse to let this get out of hand.
HEY SKYCABLE WHERE IS YOUR INTERNET CONNECTION HERE IN DECA MINTAL, "ALWAYS SLOW"..SINCE THE INTERNET WAS CONNECTED IN MY HOUSE I NEVER ENCOUNTER FAST INTERNET CONNECTION IN YOUR 3MBPS PROMO. I CANT DOWNLOAD VIDEO/ MUSIC BECAUSE IT'S TOO SLOW. I WASTE MY MONEY TO PAY IN YOUR PROMO..AND I WASTED MY TIME. ITS BETTER TO HAVE A TATTOO STICK RATHER THAN YOUR CONNECTION.
f*** this connection..they said 3mbps in 6 units???? wtf! "FUNNY" i tried this in 1 PC unit, there connection is very very slow, how come they said 6 units can run that mbps.. Much better to have tattoo stick rather than i pay 999/month. BULL****! FIX YOUR CONNECTION SKY CABLE HERE IN DECA MINTAL. I pay right but your service is worthless. tsk tsk tsk!
I just want to follow up the transfer of our internet connections,that still not been connected until now,its been 8days already since i paid and applied for transfer to a new our new address,,ive waited each day,and my billing payment is already running,before, maybe last january a requested for the transfer also,but nothing happened,until i came back to follow up just this week,already Month of MAY, i paid the amount needed for the transfer, you have a very poor customer service provider,im very disgusted and disappointed ,im already tired calling to you everyday,please do your work and transfer my connections, whose customer acct.name is dennis s. Fernandez,located in puan san lorenzo village davao city.
For the past few weeks, my connection is always in "no input sigmal" status. I called ur office but they ur crew may fix it in 3 more days yet. And i will shoulder the service fww. How come? The problem is your signal. Pls do something abt this..
I would like to avail of your special promo of upgrading my internet connection speed to 3MBPS with monthly fee of PHp999.Please advise me thru email when you have done the request . Thank you very much.
Quite often we do not receive our monthly bill. Then we receive a bill with 2 months (1 mont being past due). If you have your own staff delivering bills to customers, they're not doing their job properly. They skip just about every other month in delivering a bill to us.
Hi Good afternoon, I just wanna ask if you have a signal interruption as of now coz we experienced choppy signal for almost a week now..`it worsen yesterday wherein there was really no picture we cant see..hope u can address our problem..not even a single signal has a good reception.all of it are bad.`please respond as soon as possible
Please check our connection here ni tierra verde bcoz we cannot connect sense yesterday...we always try to call but all are busy.. please call us if you have recommendation about our connection #234-7343. ASAP !!!!
Gud morning, we experiencing lost connection due to scrambled program recently and it happens often everyday until now 19 Jan 2014.. we (NAVSOU7) is one of the units of Naval Forces Eastern Mindanao herein Panacan. i called you many times today but all lines are busy. For some inquiry pls contact us on our PLDT # 2234-2077. We need your response ASAP. Tnx
I am very interested in subscribing to sky cable for high speed Internet and cable television. I live in Toscana subdivision, Puan, Davao City. Please contact me asap. If what I read on your web page is true, I would like to receive service as soon as possible. My cell# is 09053303492
I would like to ask a immediate refund,we don't have internet access for 1 week,and your office promise to fix it but you are useless,we give our money immediately but you cannot give an immediate action,your technician didn't come back,what is this!!!