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SkyCable Mandaue City-Cebu Branch Office | Telephone Number

One of the major cable tv service providers in the Philippines, SkyCable has a branch office in Cebu.

SkyCable Mandaue City-Cebu Branch Office Address

250 A.S. Fontana St. Bakilid, Mandaue City
Cebu, Philippines

SkyCable Mandaue City-Cebu Branch Telephone Number
  • (032) 346-4255 to 61 / 345-2278
Fax Number
  • (032) 346-8247
Open Office Hours
  • Monday to Friday --- 8am to 6pm
  • Saturday --- 8am to 5pm
Email Address
  • customercare.vis@skycable.com
Do you have any concern with SkyCable Mandaue City-Cebu Branch Office?
"SkyCable Mandaue City-Cebu Branch Office | Telephone Number" was written by under the Directory category. It has been read times and generated 95 comments. The article was created on .
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Total comments: 95
95 Raymund Dar   (17 January 2018 2:55 PM)
Bad service here at Saekyung Village One because worker for Sky only come and fix for couple of hours and then leave.

94 Jona dinolan   (17 January 2018 11:03 AM)
How can we cancel your lousy cable service? Its the worst in cebu. I hope fellow subscribers will do the same thing. Let's cancel and transfer.to Cignal with better customer service.

93 Edgar Viduya   (09 January 2018 3:47 PM)
good day!

No connection since last night...
Been calling all the numbers listed--none is ok..

Need your immediate action. At least you will explain to us what happen. why no connection til' now.


92 Ramon B. Mejares   (09 January 2018 12:22 PM)
Gud Afternoon!

I am the husband of Elizabeth Mejares(subscribers name), May I know why our Cable and internet connection was lost since last night? I had been trying to contact your number but always busy.

Hoping for immediate actions, many thanks.


91 Jay Angelo Rosit   (21 December 2017 11:37 AM)
I still cannot access skycable. I already paid my dues 3 days ago. Please facilitate ASAP.

No one is answering your Hotline number. Kindly check this concern. Hotline numbers must be open for concerns anytime of the day.

90 George   (18 December 2017 7:01 AM)
Hi this from canduman i have no signal since thursday evening. Account number 639025330. Please check.

89 carina   (05 December 2017 3:31 PM)
Good day,

I just want to follow up our sky cable application here at avida tower 1 room 1024...and one of your staff that promise us to come back monday 12/04/17..and is already late...please give us feedback

88 Blesha Canda   (14 November 2017 5:49 PM)
Hi :) i would like to ask if pwd pa ba namu ma claim ang skycable nga prize sa akung uyab . almost 1 year nasad to but wala man siyay date nga gi butang nga adto ra kutob ma claim for short walay expiration date. Please answer :) Thank You

87 Nestor Hoyumpa   (24 October 2017 9:26 AM)
Its been long time that i have not receive my statement of account and last week you cut off my cable connection. How can i pay my sky cable bill if there's no statement of account. I tried calling you HOT LINE many times but no one answer.

86 Nigel Wils   (29 September 2017 8:05 AM)
Useless. Skycable is a good example of Pinoy uselessness.

85 Fritz Edward Dandan   (28 August 2017 8:42 AM)
Pls check our cable connection immediately. Its been 2weeks now that we do not have cable connection.

84 Milyn tamondong   (10 August 2017 8:03 AM)
All signals around paknaan mandaue city is pixeled or no connection !! Please check it immidiatellly your service is the worst !! How could you not comply !? As i can see im not the only one complaining !! Buti sana kong may dedaction sa bayad ehh wala naman !!! Pag ito ba mark na spam aawayin ko kau lahat jan sa opisina nio !! Naiinis na talaga ako sa servisyo nio palagi nalang bang ganito ang sistemang papairalin nio ?! Mag close nalang kayo ! Mag ccgnal na ako !!

83 Milyn tamondong   (10 August 2017 7:55 AM)
Sky cable !!!! What the heck !! Its been weeks already !! We dont have connection yet !! Were paying right so serve as right !!! You are so annoying !! Palagi nalang ganito nakakainis na kau !!!!

82 anne   (07 August 2017 10:13 AM)
good morning.. ganiha pa ko cge tawag sa inyo landline kung dli bc inyo line wlay manubag so unsa pa man gamit ana inyo phone? naa ko problem sa amo connection maski inyo hotline wlay pulos dli katabang need ko someone nga mkastorya from your office...

81 erlinda escolano   (30 June 2017 11:53 AM)
We are Skycable subscriber with account number 638335441. we ae experiencing bad signal pixelated for several weeks already then last week it went off, and can no longer used our cable, think the box is already damaged. i have reported it and they gave me the contact # of Rey Velayo. i kept on following it up but no action until now.

80 LYNNE L. ALFANTA   (29 May 2017 4:05 PM)

79 LYNNE L. ALFANTA   (29 May 2017 4:02 PM)

78 Nhorayda Bualan Reyes   (09 May 2017 3:33 PM)
Hello good day ! I just want to inquire what are the requirements to apply for an internet my location is at RE compoung sangi new road lapu-lapu city landmark is near CALTEX opon.... my num is 09430774118.Thanks

77 Shean Bering   (19 April 2017 1:56 PM)
I just wanna know if you were available in my place , Purok Thunder Babag I Lapu - Lapu City, Cebu in front of Timpolok Elementary School .. Looking forward and Thanks.. This is my cell 09227664590 ..

76 Flora Domingo   (05 April 2017 12:33 PM)
I want to know if you have service already in our place? Bgy Ibabao, Tugbungan, Consolacion..

75 lee sin hyun   (13 March 2017 2:36 PM)
kanus a me makadawat sa bill? need namo ang bill para makabayad me moputol ra baya mo dayon nga wala me kblo inyoha mana sayop kay unsaon namo pag bayad nga wala may bill,.,,. 091734921565

74 Amelita almacen   (25 November 2016 1:09 PM)
I keep calling ur customer service hotline number but nobody is answering...so very disappointed....



MY TEL#4957027....3170834

73 Grace   (22 November 2016 7:42 AM)
No internet and cable service. I can't ge through any of your hotline numbers and the agent assigned to me said that he is not from sky cable. 09176243806

72 Ducks   (22 November 2016 5:35 AM)
What happened to your services? LOUSY

71 Jessica143   (18 November 2016 6:32 AM)
Good morning Sky, I am very disappointed of your service! We pay on time with no balance and yet you're service has no satisfaction. Please do follow-up with our connection here in Apas Cebu. You're bill sent here is not updated??? I keep calling your customer service hotline number but cannot contacted the person assigned???.. I already emailed you, but I did not received any response?? ..

 This is my contact number:

70 Jay Rosit   (17 November 2016 4:00 PM)
please check why i have no input signal on my TV.
have you temporarily cut my account?

69 Loties Balane   (17 November 2016 11:56 AM)
Hello, i don't received last month billing under the account name of Florencio Balane.
Please send to prevent disconnection. thank you.

68 Lord Norland F. Cabanes   (16 November 2016 10:27 AM)
Hi Good Day!

I just want to know if your services are available in Compostela, Cebu.

67 Lalaine Cortes Patenio   (16 November 2016 9:12 AM)
Good day!

Please check our cable connection ASAP. We're located at corner Hidden Homes, Brgy. Cabancalan, Mandaue City Cebu
Account No. 644760421

Thank you and God bless!

66 Marvin   (10 November 2016 1:14 PM)
Hi Sky, I was contacted yesterday that the installation will be anytime today. I tried to callback and confirm around what time they will be installing the service as I will be coming home from work around 4 in the afternoon. Please contact me at 09399344011 so that I can guide them and advise as needed.

Thank you.

65 Domingo M. Khe   (02 November 2016 12:20 PM)
Pls cancel my subscription for cable service. My account No. is 666214749 and Account Name is Domingo M. Khe.

Nobody is staying in the second floor of the house where the cable service is connected.

Thanks/Domingo Khe

64 Orlan ferraren   (11 October 2016 3:40 PM)
I would like to follow up our sky cable connection.I applied 10-7-16around 10 am, the male in charge inform us they will contact and install with in 3 to 4 days since we do have sky internet connection already.now this is the 4th day.I did not recieved even a single feedback..
I hope the top management willdo some corrective action for this matter.

63 Rea Carla Dabon   (08 October 2016 11:28 AM)
Hi!! I wanted to subscribe from you but no ones answering my call. Please, if you have time contact me through this number 09995732978. Looking forward to your quick response. Thanks.

62 Rea Carla Dabon   (08 October 2016 11:25 AM)
I wanted to subscribe but no one is answering my call. Please, if you have time you can text me through this number, 09995732978. I'm looking forward for a quick response. Thank you.

61 Elvira   (01 October 2016 8:05 AM)
Hi I would like to apply a sky cable connection and sky broadband here in agus road lapu lapu.,please contact me by this number 09166882805

60 James Yutangco   (18 September 2016 10:10 AM)
Hi Sky!

Just wanted to ask if cable internet connection is available @ A.S. Fortuna St. Banilad Gabuya bldg? Please do contact me on this ASAP. Need fast internet connection. Thanks!


59 Adrian   (15 September 2016 8:50 AM)
Hi sky direct. We want to avail your subscription on tv cable. What is your mobile number. Please contact me 09264547959

58 arjey   (13 August 2016 11:51 AM)
bakit walang signal? eh nakapagbayad naman kami ng bills namin ng maayos?
please check dito kami sa Plaridel St, LOoc Mandaue,, Pmg Building
last thursday pa ito ganito... please resply soon... thanks

57 Hazel Membreve   (06 August 2016 1:52 PM)
Good afternoon, we are interested to have a subscription. May you give us the offers/quotation/rate? Thank you.

We are located here in AS Fortuna near Oakridge.
Contact me 09324179225/09066101909.

56 Peter Holloway   (02 August 2016 9:19 AM)
The electronic program guide is not working correctly

Please fix it - it has been bad for 1 WEEK now

Do you not monitor these things????

55 Marjorie Cortes   (26 July 2016 7:55 PM)
Reason for no cable. Cortes aniceta

54 Marjorie Cortes   (26 July 2016 7:53 PM)
Why no signal acct name cortes aniceta

53 miko jan m. lim   (15 July 2016 7:17 AM)
hi sky! please check on our line cause its been two (2) days now that we go off the connection @ 10:00pm. our connection go dead. please check. and even if we wait for the connection to resume, to no avail please check. thanks so much

52 Joel   (14 July 2016 4:20 PM)
I have no signal since last night. Please have this fixed. Cel # 09255646919

51 Erich Carpentero   (14 July 2016 4:49 AM)
Hi SKY i want to avail the internet connection and I'm located in Fatima Jubay Liloan Cebu. pls contact me as soon as possible for me to know in details. thanks... 09273990014

50 Leonardo Lee   (12 July 2016 1:28 PM)
Please send me technician at this address 30 Diamond St., St. Michael Village, Banilad, Cebu City. My add-on black box has no signal for so long. Tel#2313941

49 Rodrigo   (08 July 2016 8:05 PM)
Walang signalan ngayon ?? Please follow up na man po thanks good evening god bless

48 brian secuya   (08 July 2016 8:02 AM)
what a helll is your office! f*** your customer service! your good in terms if payment but in trouble your so poor... mga MUKHANG PERA

47 Wilbert   (18 June 2016 9:57 AM)
No cable signal since June 16, 2016.
I've been calling your hotline nos (032) 345-2278, 421-1818, 344-1998 and the cell number (09061997618) of your technical personnel, but no avail.
Please attend our concern. Thanks.

46 Rose Ann P. Cartagena   (07 June 2016 3:04 PM)
Hi cable .. iI want to ask if what is the requirement iw we will apply can you contack this no. 09435987455 i want to know

45 Rose Ann P. Cartagena   (07 June 2016 3:00 PM)
Hi cable .. i want to ask .. what is the requirement if we will apply with the sky cable

44 Rose Ann P. Cartagena   (07 June 2016 2:58 PM)
Hi ... this is rose ann where staying here tipolo urban home . I want to ask .. if we will apply the sky cable ... what is the requirements .. were not the owner of this condo only renting ... can you call this no. We want to know 09435987455

43 Bertillo Borgonia   (31 May 2016 10:46 PM)
Hi sky cable, what is your contact number 4121818 is a call center and answering machines. Remote control on one of my box is out of order. My account number is 645999134. Please have it replaced. Thanks.

42 NoelY   (06 May 2016 10:08 PM)
Does Sky cable have an office in Lapu Lapu, or a nearby office, in Cebu City/ Mandaue? Are the offices open at weekends?

41 ana verne d. capadngan   (30 April 2016 2:50 PM)
I made a call many times, no one answer.
Please stop my NBA Premium subsription immediately. Thanks...

ana verne d. capadngan
Acct. # 639186741

40 Bryan   (29 April 2016 2:36 PM)
Please check, no connection for 6days account # 64467964, been trying to contact your office but I failed. Please check

39 Rene A. Fuentes   (25 April 2016 9:30 AM)
Please check our connection because only the local channels are playing and it's been weeks since that problem occurs.And thus we only receive bills neither technical supports nor feedbacks about what I've emailed last week.

Kind regards,

Rene A. Fuentes
Account # : 638446707

38 Lovely mae Baino   (22 April 2016 12:09 PM)
Good Day! Maam/sir.
Regarding sa akong sky internet, mag inquire ko if pwd ba nako siya ma move sa ako gibalhinan karon sa cabancalan? I am hoping for your fast reply. Thank you and God Bless.

37 Raul Concepcion   (10 April 2016 9:14 AM)
No connection
kindly check

Rae Clarice Concepcion

36 Jose R. Cua   (31 March 2016 8:39 AM)
I would like to seek for your assistance. I have no connection since March 21.
Kindly restore my connection.

I have not receiving any bill of statement for the past 3 months.

Kind regards,

Jose R. Cua
Account number 644630188

35 Roger Guarin   (30 March 2016 2:45 PM)
Can I have your landline number?


34 Roger Guarin   (30 March 2016 2:43 PM)
Dear Sir / Madam

Can I have your office direct line (A.S. Fortuna branch), hopefully I can speak with customer care Ms. Alma.


33 clarissa rodriguez   (22 February 2016 8:54 AM)
cable is not working..thanks.acct number is 638937980.

32 Marinel   (01 February 2016 2:45 PM)
I ordered skycable 1 week ago they said they would come saturday,They NEVER came or contacted me.I call ALL there phone numbers on internet and there is NO reply to any call or text My phone number is 09056631742

31 Duncan Blakey   (19 September 2015 6:51 PM)
Acc 656709871
I have had no Sky TV all day today........is there a problem with the system?

30 Dario   (10 September 2015 8:49 PM)
Skycable is available in rural areas i.e argao, dalaguete ?

29 Maria   (07 July 2015 3:43 PM)
hello i am a previous customer of this company. Unfortunately we already cut off our connection due to change if address. I am from cebu city. i just want to ask how and where can I get a copy of my previous skycable bills? I badly need them as a proof of address. Thank you.

28 sidney jordan   (02 July 2015 4:05 PM)
The skycable number told us that they are coming on 1st of july for installment and we are waiting for the whole day long and they never ever inform us that they are not coming.What kind of stupid service you have???

27 Peter   (14 April 2015 6:44 AM)
There's a service interruption on lifestyle channel right now. Kindly attend to it please

26 Peter   (14 April 2015 6:42 AM)
Kindly fix lifestyle channel now . The screen says stop service

25 keith mulley   (18 February 2015 9:02 AM)
Spent three hours in your office just to pay our accounts what a joke. Maybe the philippines has never heard of internet banking. One day they might drag you kicking and screaming into the 21st century

24 keith mulley   (02 December 2014 9:24 AM)
Can i ask please do you ever get sick of showing the same shows day after day week after week month after month year after year show movies so old i have seen them in the 60 an 70s. And you ask people to pay you for that??? When i try to see what the show is about all i see is no synopsis. try calling what you call customer service it a joke. I think if this is the best you can do better you get out of cable TV business

23 keith mulley   (02 December 2014 9:18 AM)

22 Maki Mendoza Vano   (29 August 2014 1:10 PM)
Spent half the day trying to call your Smart Hotline 0918-863-1000.
I can understand if the phone keeps on ringing until the "the line is busy" voice prompt comes on, but when the line goes dead after just two rings on the next call, that just seems wrong.
For the next few minutes it's voice prompt, then all of a sudden, three or four rings, dropped call.
Is there a global cable related disaster I'm not aware of? I almost feel like a stalker.
FIVE HOURS, no answer... are you kidding me?

21 Aileen Carreno Diaz-Monteadora   (30 June 2014 11:11 AM)
I don't understand my bill,I was already paid the installation fee during they installed my connection but now it is included in my bill.I called the telephone number posted here but no one is functioing.

20 Benjamin Escolano   (11 June 2014 3:44 PM)
we have no signal since yesterday, please check, our account # is 638335441

19 Bruce Chiongbiabn   (02 June 2014 8:47 AM)
What is happening? No signal in my connection. Digibox ID no. 082354 plus another box under this account. Thank you for your prompt response to this request.

18 Jack Eccles   (20 May 2014 1:27 PM)
Your rep is still refusing to give me a copy of the agreement I signed. Is this company policy? If so I will be looking at taking legal action against Sky.
Jack Eccles

17 Jack Eccles   (19 May 2014 1:10 PM)
Last message was blocked/access denied or something like that! What sort of service is that? I signed up with Sky internet last week but I am still waiting for a copy of my agreement! In other countries a copy is handed to the customer immediately after signing - why not here? The representative told me that's how it is done here. Why?

16 jojearcillas   (12 April 2014 12:24 PM)
we've been trying to call for how many times those number you have posted on your site... but it is always a busy line.. why? your services were not really good.. our boss try to scan those channel that we supposed to see but then .. we can only get 1-5 channel??? what is that ?? a joke.. were paying on our bills promptly .. but then the services you had given is really bad. please try to fix your line and make a good service to your loyal customer.

15 Don Jacobs   (08 April 2014 7:56 AM)
Just leased a condo apartment in WinLand Towers and would like to acquire cable TV service. Who do I contact to make arrangements. My cell number is 0947 778 3818.

14 Bon   (19 March 2014 4:16 PM)

since morning, ive been trying to contact all the numbers of sky cable but i think its not working or maybe the numbers you posted are all wrong numbers. the same thing happened last february 22-24 then now? is this how things works on sky cable company?

13 lady june   (19 March 2014 3:16 PM)
Hi and Hello,

Today, is March 18. and its been 1 whole day, we have no connection. we are trying to call on skycable numbers but no one responded. Please respond to email what is wrong. thanks!

12 Teddy   (18 March 2014 6:53 PM)
when will skycable cebu improve its service? Such a bad bad service for a Cable company like Skycable. Currently we do not have a connection. The phones you listed by your company cannot be contacted. What kind of service is this? And we pay the monthly service fee in full. Not even a discount for a bad service.

11 Rafael V   (17 March 2014 7:57 PM)
You want us to go high def when your current service sucks?!!!

10 Rafael V   (17 March 2014 7:55 PM)
We have been experiencing problematic cable connection. We are not happy with this type of service.
When are you going to improve your services? Your phones are also very difficult to contact.
We are out of cable service as of 5pm today, 17 March 2014.
very very disappointed subscriber

9 Daizy   (27 February 2014 8:58 AM)
The worst service ever!!!!! Almost one month now and no connection yet????? All your customer service is busy.improve your service please !!!!!

8 jjuru yukimoto   (25 February 2014 12:49 PM)
this is bullshit WAY KLARO MAHAL PA ,


7 Van   (10 February 2014 3:19 PM)
Most of the channels are just showing "Stop Service". How do you resolve this error?

6 gil sanchez   (10 February 2014 12:46 PM)
why is my cable out of service when i paid last week?

5 juliet   (09 January 2014 1:16 PM)
my skycable unit always says no input signal..it has been like this for a week now..i called the number attached to my cable box,but everyone was busy...i hope you can take immediate action upon this problem..i don't think there is a problem with my account...

4 mikeivanich   (26 October 2013 6:27 PM)
Do you have service at my address, which is: 839 Liong Extension, Mabolo compound, Alang-Alang, Mandaue city

3 Ricky lee   (26 September 2013 9:36 PM)
Good evening. I just install the skycable today,but now it is no input signal and tell us to check the connection.what can we do to solve it?

2 Monique   (03 July 2013 3:46 PM)
wouldl like to ask you landline numbers and hotline numbers.


1 Joyce   (02 April 2013 9:02 PM)
Hello. I would like to inquire about the requirements upon applying for a broadband connection at home?