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Good morning Sky, I am very disappointed of your service! We pay on time with no balance and yet you're service has no satisfaction. Please do follow-up with our connection here in Apas Cebu. You're bill sent here is not updated??? I keep calling your customer service hotline number but cannot contacted the person assigned???.. I already emailed you, but I did not received any response?? ..
Hi Sky, I was contacted yesterday that the installation will be anytime today. I tried to callback and confirm around what time they will be installing the service as I will be coming home from work around 4 in the afternoon. Please contact me at 09399344011 so that I can guide them and advise as needed.
I would like to follow up our sky cable connection.I applied 10-7-16around 10 am, the male in charge inform us they will contact and install with in 3 to 4 days since we do have sky internet connection already.now this is the 4th day.I did not recieved even a single feedback.. I hope the top management willdo some corrective action for this matter.
hi sky! please check on our line cause its been two (2) days now that we go off the connection @ 10:00pm. our connection go dead. please check. and even if we wait for the connection to resume, to no avail please check. thanks so much
No cable signal since June 16, 2016. I've been calling your hotline nos (032) 345-2278, 421-1818, 344-1998 and the cell number (09061997618) of your technical personnel, but no avail. Please attend our concern. Thanks.
Hi ... this is rose ann where staying here tipolo urban home . I want to ask .. if we will apply the sky cable ... what is the requirements .. were not the owner of this condo only renting ... can you call this no. We want to know 09435987455
Hi sky cable, what is your contact number 4121818 is a call center and answering machines. Remote control on one of my box is out of order. My account number is 645999134. Please have it replaced. Thanks.
Please check our connection because only the local channels are playing and it's been weeks since that problem occurs.And thus we only receive bills neither technical supports nor feedbacks about what I've emailed last week.
I ordered skycable 1 week ago they said they would come saturday,They NEVER came or contacted me.I call ALL there phone numbers on internet and there is NO reply to any call or text My phone number is 09056631742
hello i am a previous customer of this company. Unfortunately we already cut off our connection due to change if address. I am from cebu city. i just want to ask how and where can I get a copy of my previous skycable bills? I badly need them as a proof of address. Thank you.
The skycable number told us that they are coming on 1st of july for installment and we are waiting for the whole day long and they never ever inform us that they are not coming.What kind of stupid service you have???
Spent three hours in your office just to pay our accounts what a joke. Maybe the philippines has never heard of internet banking. One day they might drag you kicking and screaming into the 21st century
Can i ask please do you ever get sick of showing the same shows day after day week after week month after month year after year show movies so old i have seen them in the 60 an 70s. And you ask people to pay you for that??? When i try to see what the show is about all i see is no synopsis. try calling what you call customer service it a joke. I think if this is the best you can do better you get out of cable TV business
Spent half the day trying to call your Smart Hotline 0918-863-1000. I can understand if the phone keeps on ringing until the "the line is busy" voice prompt comes on, but when the line goes dead after just two rings on the next call, that just seems wrong. For the next few minutes it's voice prompt, then all of a sudden, three or four rings, dropped call. Is there a global cable related disaster I'm not aware of? I almost feel like a stalker. FIVE HOURS, no answer... are you kidding me?
21Aileen Carreno Diaz-Monteadora(30 June 2014 11:11 AM)
I don't understand my bill,I was already paid the installation fee during they installed my connection but now it is included in my bill.I called the telephone number posted here but no one is functioing.
Last message was blocked/access denied or something like that! What sort of service is that? I signed up with Sky internet last week but I am still waiting for a copy of my agreement! In other countries a copy is handed to the customer immediately after signing - why not here? The representative told me that's how it is done here. Why? Thanks Jack
we've been trying to call for how many times those number you have posted on your site... but it is always a busy line.. why? your services were not really good.. our boss try to scan those channel that we supposed to see but then .. we can only get 1-5 channel??? what is that ?? a joke.. were paying on our bills promptly .. but then the services you had given is really bad. please try to fix your line and make a good service to your loyal customer.
since morning, ive been trying to contact all the numbers of sky cable but i think its not working or maybe the numbers you posted are all wrong numbers. the same thing happened last february 22-24 then now? is this how things works on sky cable company?
when will skycable cebu improve its service? Such a bad bad service for a Cable company like Skycable. Currently we do not have a connection. The phones you listed by your company cannot be contacted. What kind of service is this? And we pay the monthly service fee in full. Not even a discount for a bad service.
We have been experiencing problematic cable connection. We are not happy with this type of service. When are you going to improve your services? Your phones are also very difficult to contact. We are out of cable service as of 5pm today, 17 March 2014. very very disappointed subscriber
my skycable unit always says no input signal..it has been like this for a week now..i called the number attached to my cable box,but everyone was busy...i hope you can take immediate action upon this problem..i don't think there is a problem with my account...