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We were in Talisay office at Gaisano Mall in Talisay, Cebu on Jan. 3rd for new service. Today is January 14th. We were PROMISED by representative in Manila yesterday that our service would be connected either January 13 or Jan. 14,even though today is a Sunday. She said, "Oh, yes, our installers also work on Sunday." OK. Where in the name of all that is holy are they??? I am trying to make allowances for things here in the Philippines. I am an American, married to a Filipina for nearly 27 years now, (Legally married, not just living together). We lived in Talisay before , from 2009 thru 2014 so I am not just another tourist. When you PROMISE a customer something you need to deliver on that promise and...what is up with this stuff about you don't know when EXACTLY the installer will be here. Have you people ever heard of SCHEDULES??? That is why foreigners have a hard time here. In Germany, Norway, England, Australia and especially in the USA most everything is done ON TIME!! Think about that...hard!!-Steve and Erlinda Macon-
Hi Sky Cable team, I've been trying to call and speak to a human being since Saturday,but your automated answering system is giving me a local concierge number after I entered my account number. The local contact mobile phone rings,but nobody answers. What happened to your customer service?
We dont have signal since last june 13.I have been trying to contact your office during office hours and yet no one will answer my call it keeps on ringing many times it seems everyone is very busy not to answer any of my calls. I hope you would be kind enougj to respond to our concern.
I am interested in having my place hooked up with SkyCable. Currently, I am using PLDT internet, but I am suffering from a very slow to non-existent internet connection. I am just wondering about the plans available in SkyCable, speed, usage limit, price, etc. It would also be helpful if you are able to send me information about the requirements I need to submit for me to get connected with SkyCable.
Hello. I am living in Corona del Mar,Pooc, Talisay. I have already PLDT internet with landline there. Maybe i will try to change to Sky Cable if it is possible to use it where i live. Is that possible? I guess i want 5 or up to 8 MB download then.Whats the prices or where can i find prices on internet? Do you have landline also? Or can i still use PLDT for landline if i use Sky for internet?