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My AXA Insurance Philippines Review
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I just want to share with you my real experience with applying an insurance in the Philippine AXA Life Insurance Corporation. Here’s a sad but true story you can learn from.

My AXA Insurance Policy
My AXA Insurance Policy

Philippine AXA Life Insurance

First, let me introduce to you some vital information about Philippine AXA Life Insurance Corporation. It’s a financial company, a partnership between AXA Group and Metrobank Group. Based in France, AXA serves a global clientele of more than 80 million customers in more than 50 countries with over 1 billion Euros under management. They claimed as one of the world’s leaders in financial protection and wealth management. The Metrobank Group has consolidated resources amounting 649 billion pesos and capital funds of around 68 billion pesos.

My application to the Philippine AXA Life Insurance

I frequently go to a certain Metrobank branch to deposit money for my savings account. One day, a bank officer which is also an insurance agent approached and introduced me a kind of investment that would help me save and earn more in the future years. He’s quite smooth in selling the financial product and I’m very convinced of his idea to make my money grow more. At first, I’m not interested in his offer.  After few weeks, I’m thinking of accepting that offer. And I went to the bank to apply for an investment insurance called Life Basix of Philippine AXA Life Insurance. I approached the same bank officer again for my application.

Life Basix of Philippine AXA Life Insurance

This kind of insurance is a regular-pay variable insurance product where a portion of the premiums/payments, net of the company’s charges in invested to a choice of fund. The kind of fund recommended by the bank officer is the Philippine Wealth Balance Fund which I opt in for. Unlike most investments, this insurance provides multiple benefits to the policyholder such as:
  • Guaranteed Death Benefit equivalent to at least 500% of the annual premium if no withdrawal is made.
  • Potential upsides from portion of the premium placed in bonds, equities and/or money market instruments, depending on your risk appetite.
  • Guaranteed loyalty bonus as a reward for keeping your investments with AXA.
The age covered by the insurance is up to 100 years old.

My Payment and Benefits

I pay 1,585.84 pesos monthly through automatically debiting from my savings account (ADA). It totals PhP19,030.00 annually.

For a premium of PhP19,030.00 annually, I’ll get to enjoy the following benefits:

For You
(Living Benefits)
For Your Loved Ones
(Death Benefits)
When the insured reaches 65
If the insured passes away
Based on
Based on 8% annual rate
4% annual rate of return, Account value
Age 50
Or 8% annual rate of return, Account value
Age 60
Or 10% annual rate of return, Account value
Age 70

Note: The values are based on the projected performance of the fund. Sind the fund performance may vary, the values of the units are not guaranteed and will depend o the actual investment performance at that given period. The projected returns on investments are based on assumed annual rates of 4%, 8% and 10%. These rates are for illustration purposes only and do not represent maximum or minimum return on the fund.

Philippine Wealth Balance Fund

This is the type of my fund allocation. Level of risk is moderate. The funds are invested in government bonds and corporate equities.

My Account Value

The account value of my funds may go up and down depending on the market conditions. I regularly view my account value in the AXA Philippines website  (www.axa.com.ph). If you are an AXA insurance policy holder, you can log-in to the website by registering first in the website. There, you can access your account value, your monthly premiums/payments transaction, etc.

What I’ve noticed in my account value is that it decreases its value by over 50%. In 4months, the total money I’ve deposited in my AXA account is around 6,000 pesos (this is the capital invested) and now it becomes for about 3,000pesos. This means that the market condition is not good. The reason might be that the stock market and prices of bonds are going down. (This is where it teaches me a lesson.)

My Approach to My AXA Insurance

I cannot risk too much if the market continues to fall in the succeeding months. In spite of that, I spent all the money in my savings accounts where my insurance payments are automatically debited due to a particular needed payment for an occasion. That’s why I’ve planned to exit for this kind of insurance investments. You may think that I should withdraw the money in my insurance account? I can’t do that. It’s in the Product Transparency Declaration (Agreement) between AXA Insurance and me that I have zero (0) withdrawable value during the first two years of the policy because the amount withdrawn will be subject to 100% surrender charge on the first two years. You can read the full AXA Insurance Product Transparency Declaration below. I don’t know how the fund managers played well the money in the market. I’m very young of age. I still have too much to learn regarding investments. It seems that I’m throwing away 1,585.84 pesos in the trash can every month.

AXA Insurance Product Transparency Declaration

Before you decide to invest in AXA Insurance, I think it’s very important that you know carefully its terms, conditions including the agreement or Product Transparency Declaration.
AXA Insurance Product Transparency Declaration

By signing off on the items listed below, I acknowledge that the same have been discussed with and thoroughly explained to me.
  • I understand that I am buying an investment-linked insurance product.
  • I understand that the principal and earnings are not guaranteed and the value of my unit investment (NAVPU) may go up or down depending on the performance of the separate funds.
  • I understand that the funds will be invested in Equities and/ or Bonds or a combination thereof, and will be subject to changes in market condition.
  • The available funds and the risks that they bear have been thoroughly discussed with me, and I have made my Fund Allocation decision based on my own judgment of and tolerance for these risks.
  • I understand that this product is appropriate for a long-term investment horizon.
  • I understand that I will have a zero (0) withdrawable value during the first two years of the policy because the amount withdrawn will be subject to 100% surrender charge on the first two years.
My own young thinking about investment

Investment is about making your money grow as time goes by. Here are my own young thinking that helps me a lot about investment that will surely help you too in your financial journey.

Never rush in pouring your money to a famous insurance company. The name matters but what matters most is the performance, integrity and reliability that the insurance company carries.

At young age, invest first in entrepreneurship or business than stock market, mutual funds, investment insurance, time deposit, etc. The business that you create can earn 100% more than the said investment vehicles. If your business has grown enough that you can afford to set aside a specific amount of money to a certain investment vehicle, then go for it. Let your money work for you.

Your investment is the reflection of the level of skills and knowledge you have regarding money, business and relationship. Think of the richest men in the world how they became rich: Carlos Slim Helu (Telecommunications provider), Warren Buffet (financial investor), Bill Gates (entrepreneur/founder of Microsoft). That’s why never stop developing your skills and explore more knowledge about money and business. If you have skills in sports like Manny Pacquiao, develop and become a master of it.

Choose which investment you can earn the most. Real estate is better than mutual funds or investment insurance. Real estate has an average 12% annual profit. Mutual funds average is 8% or lower.

That’s all for this time. I hope you learn a lot. Just drop a comment below regarding your investment experience.

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend.
Total comments: 511 2 3 »
50 gummy28 • 11:22 AM, 23-February-2015
Hi! The plan that you applied for is for 10 years onwards. It doesn't guarantee you a "double-your-money" overnight. To think that you have only paid for 4 months? If you know that you cannot risk for a long-term investment then you should not be investing in an Insurance Company where you can secure your family at the time of your demise. You advise us to invest our money in a business or real estate? What if I'm just a minimum earner and I can't afford to establish my own business or invest in a real estate? Even if I work for 10 years with a basic salary I can't still afford to apply on what you are suggesting. We are looking for an investment vehicle that will give us the opportunity to make our money grow just through our savings. That's why there is AXA. It allows me to be "DISCIPLINED" in my SAVINGS so that in due time, 10 years onwards, it had earned more than a 100% plus my family is also secured with income protection for 400k+ in case something happened to me. I will not really listen to you if you will be a financial advisor. I suggest that you have a research first about insurance companies before you react like this for you only prove us that you don't have any idea what long-term investment really is. Consider the people who cannot afford to have their own business or even a property. Consider the breadwinners who always tightens their belts just to provide everything for their family. Life Insurance is more than an investment. It's more than a peace of mind. It's security for your family's future.
51 Anonymously • 1:13 PM, 23-February-2015
gummy28, you have a good point and I respect your opinion. We suggest that you support your opinion with facts. We need facts and figures from your Axa account that makes it more valuable to invest.

Are you a policyholder of Axa? How many years have you been with Axa? Does your account value increase or decrease? How many percent do you earn from your Axa account recently?

Can you tell us stories from other people who have been benefited from Axa Insurance? Do you know how the Axa money managers play with your money or how they invest your money to different investment vehicles?

Read real sad stories from different people in the previous comments.
48 Leo Cruz • 2:08 PM, 10-January-2015
hi can you please help me.. im planning to withdraw my account at axa axelerator... i signed my policy on jan. 8,. 2015 is there a posible to withdraw my money? i deposited 30k already... please help me
49 admin • 10:09 AM, 12-January-2015
Leo Cruz, you cannot withdraw all your money on the first two years. One of their Transparency Declaration states "I understand that I will have a zero (0) withdrawable value during the first two years of the policy because the amount withdrawn will be subject to 100% surrender charge on the first two years."
47 Ejay Roa Flores • 9:16 PM, 04-December-2014
My AXA experience is far worse than yours because my Insurance is Axelerator. 2500.00 php is automatically debited to my savings monthly. I was insure February 2011 and I'm planning to cancel my membership February 2015 next year by withdrawing my total fund. That will be my fourth year in Axa so I can now withdraw my money but with 10 percent surrendering charge. My fund balance is only about 80,000 php which is 40,000 less than my overall contribution plus the 10 percent charge. I know I could only take a small portion of my money but I'm afraid it will get worse if I don't cancel insurance. I cannot wait for year 2017 because I've lost too much money already and I cannot afford to lose even more. Their "long-term" promise is nonsense because no one knows exactly the condition of the market in the future. It's not an assurance. It's still a gamble. You could still lose your money. I really want to end my bond with Axa as soon as possible. And thanks to those Metrobank agents who convinced me to insured in AXA because I'm also planning to withdraw all my savings in Metrobank.
46 giotegio • 4:02 PM, 27-October-2014
I'm very happy and satisfied with my AXA plan and its performance fro the past years. The performance of the investment part is so cool compare to other company that offer the same investment. This is much better compare to my 30 days Revolving TD.

I'm topping up my investment side.
45 Gilberto Duavit • 4:37 PM, 26-October-2014
I have the same sentiment about AXA. Mine is AXA Axelerator Premium. 2500 pesos is debited to my savings account every month. I've been paying diligently for more than 3 YEARS. My total payment is almost 100,000 pesos but when I checked my fund balance online at axa.com.ph, I was totally disappointed to find out that my total account value is only around 60,000 pesos. That's almost 30,000 pesos less than my total payment. A very painful loss in my part. The worst thing here is I can only withdraw my money without surrender charge in the 6th year or year 2017. So I will be throwing more of my hard-earned money in the trash bin for 3 more years. Just like many of you here, I fell to the sweet talks and false promises of the AXA agents in Metrobank. The promise that your money will grow fast only to find out that it's actually the exact opposite. Indeed it's AXELERATOR. ACCELERATOR of MONEY LOSS. I really regret of having myself insured on this. I should have kept the money in an ordinary savings account. It won't grow that big but at least I won't be throwing my money away. More things to worry about is that there's a video channel of AXA Philippines in youtube where the comments and ratings of the videos are disabled. This made me even more suspicious that this is a legal counterpart of a scam. Why are the comments disabled? It reminded me of the videos of height-increase and glutathione products where the comments of the videos are filtered if not disabled.
44 dennis0825 • 11:42 PM, 08-October-2014
Hi! I'm a financial advisor from AXA Philippines. If you have any questions or you want updates from your policy please send me an email @ dheniz_18@yahoo.com or contact me @ 09257112548/09257481125. Thank you.
43 Myla LoUxe • 2:13 PM, 12-August-2014
Hi there! I am now hesitant about this AXELERATOR Policy- Wealth Balanced Fund. My Account Value dropped over 50% in a year. I am not good with stocks or bonds but I know what I'm seeing in my account is not good. I've been paying 5,000php per month which is deducted from my savings account. I also thought that I can have a withdrawal after 2 years but then not. I was just trying to check if they're trustworthy with what they say. I am still weighing the possibility that I might stop this madness of paying every month and literally throwing it away. Should I freak out now? I also have an insurance in Sun Life and I think they are more genuine with their customers. But for now, I am still holding on with my AXA insurance. I hope a miracle will happen. lols
42 Myla LoUxe • 1:59 PM, 12-August-2014
Hi! I'm a bit hesitant now about this Axelerator Policy - Wealth Balanced Fund. I am paying 5,000php every month which is deducted in my savings account. What I hate the most about it is they never send you an update through email which is for me the most important thing to do to your customers. And when I checked on my account in axaclick, my account value dropped 50% in a year! I also thought that I can withdraw cash on the second year but then now they said 3 years after. I am not good with understanding the stock market or bonds. So please guys, enlighten me. Should I freak out now? lols
41 Rachel Anne See • 4:48 PM, 31-July-2014
This is a VUL product right? I'm a financial advisor from sunlife. Although i'm not familiar with axa products, VUL products almost have the same structure, with probably a few tweaks from different companies. Your agent should have explained to you the charges that will be deducted on your premiums. Since it is a VUL, charges for the insurance part are deducted from your premium mostly on the first few years that's why you have seen your fund deplete since you've held it for only a few months. You will only appreciate the fund values after a few years, 5 years or more. Well in the first place, your goal should be clear before diving into this kind of investment. If it is income continuation for your family, retirement fund, or other long term goals, then it's a good investment.
40 Em Risk • 6:30 PM, 18-July-2014
HI Jhang,i think we have the same problem same i also have axa saver 5 day and it will end this 28th of the month,its not clear what will be the benefits .keep calling them and they keep asking me the pin no.idk whats that.could someone help me?i dont know what to do
39 Edz • 6:39 PM, 05-May-2014
Hello:-) to the present Kumusta na ang performance ng ini invest mo sa Life Basix insurance? have u got a positive result,im interested to know,kc naoferan din ako ng life Basix kaso nga lang iniisip ko kung itutuloy ko o hindi. your reply will be much appreciated,thank you.
38 giotegio • 2:04 PM, 23-March-2014
Hi, its a good thing that I read this before surrendering my policy I have the form fully filled up that I downloaded. Im currently jobless and spending my savings for the past 3 months, paying rent, food, fare, st peter plan (casket) and now I'm on my grace period with AXA.... I read alot of blog with regards to surrendering their policy and there still a great number of people who hold on to their investment and was very happy with it.. it may perform low now.. just hold on and continue... at the end of the road its still a force saving that you made for your family... this just made me realize that I should hold on my AXA policy.
37 jhang • 2:08 PM, 27-December-2013
Hello everyone!!!i just read this discussion and im also interested to know about axa insurance since im also have 1 policy which is axa saver 5 pay and 100,000 insured..i have a quarterly pay of 3474.82 and 13,899.28 annually. its seem i just entered to this a kind of investment which not so cleared to me about the benefit on living but the only i came out on my mind is that the death benefit and also enjoy for living benefit..but since for the past 4 yrs i pay and im going to reach on 5 years plan this nov 2014 i have no idea on what will be the benefit i recieved to this axa saver when i reach 5 years im going to end my plan at age 28 while stated there i can enjoy when u reach at age 65..i also doubt of my money i pay to axa if this gain on my side or it just i wasting money. could anyone give me some idea about it, if its better to continue my saver pay or i have to withdraw my policy.?

thanks ahead!!!
36 michael bagaan • 11:14 PM, 25-September-2013
hi i was related to your story i was invest my money in axa corporation for 100,000 single pay i don't know how my money grows and it does not give me details on the growth of my money....
35 Rowena S. Tordecillas • 7:00 PM, 07-August-2013
Let me know how to open my account in axa.
Thank you.
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