Brother Printer MFC 255CW Black ink won't print?

Brother Printer MFC 255CW Black ink won't print? I haven't used my printer for some time so the cartridges had dried up. I was advised to soak the black cartridge in warm water for a few minutes which I did. It still didn't work when I reinserted it so I bought a full, new set of cartridges (not Brother!). The other colours are fine but the black won't print at all, not a glimmer.
Asked by: Guest \| Views: 188

Total answers/comments: 2

Comments display order:

Guest [Entry]

"First step is to see if it will print a test page

Go to Start, settings, printers. Right click on the printer, properties, print test page.

If that doesn't work there should be a head cleaning option in properties that will make it clean the print heads.

Next would be to make sure the contact points are clean, take a q-tip and some rubbing alcohol and dab the contact points to ensure they are clean."

Guest [Entry]

"People often get the brother printer won’t print black ink issue due to the print head. when it gets dirty or it won’t be able to access the printer properly. it may cause the brother printer not printing issue.

Go to the ink settings, and click on the ink management.Click on cleaning and press black option.Now click on ok.

Finally, your printer will start cleaning its health. for more information, you may visit: brother printer won’t print black ink."